Hotel Trusty Shinsaibashi

Hotel Trusty Shinsaibashi

3-3-17Minamisenaba,Chuo-ku, Shinsaibashi, Osaka, Japan, 542-0081
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 Hotel Trusty Shinsaibashi
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    Interior view Hotel Trusty Shinsaibashi
    Standard Double - Non-Smoking Hotel Trusty Shinsaibashi
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     Hotel Trusty Shinsaibashi

    Guest reviews

    8.3
    Excellent
    /10
    (619 reviews)See what guests said
    9.2
    Exceptional

    "Friendly staff, wi-fi service in room strong and good in my..."

    Richard

    -

    October 24, 2018

    8.4
    Excellent cleanliness
    Recommended by 92% of guests

    Property highlights

    • 250 meters to public transportation

    • Located in heart of Osaka

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!Booked 75 times this week | 20 travelers are looking at this property right now
    Exceptional
    Location
    9.0
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Sokichi Hashimoto Shikando Monument60 m
  • Trans-Lankhe60 m
  • Museum of Modern Art Shinsaibashi Temporary Exhibi70 m
  • Minami Semba70 m
  • Neco Republic, Osaka Shinsaibashi130 m
  • Tiny Osaka140 m
  • Jeju Specialty Products Exhibition Hall150 m
  • Minami Senba150 m
  • Shincoki Showroom190 m
  • C Flat Cafe - Classes200 m
  • Value for money8.1
    Location rating9.0
    Nearest airportOsaka International Airport (ITM)
    Distance to airport13.9 km
    Select your room
    8.1
    Excellent
    Room comfort & quality
    Standard Semi Double Non-Smoking
    Standard Semi Double Non-Smoking
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 semi double bed
    Enter dates to see prices
    Corner Twin - Smoking
    Corner Twin - Smoking
    ...
    • Room size: 23 m²/248 ft²
    • City view
    Enter dates to see prices
    Single - Non-Smoking
    Single - Non-Smoking
    ...
    • Room size: 15 m²/161 ft²
    • City view
    Enter dates to see prices
    Standard Semi Double
    Standard Semi Double
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 semi double bed
    Enter dates to see prices
    Corner Twin - Non-Smoking
    Corner Twin - Non-Smoking
    ...
    • Room size: 23 m²/248 ft²
    • City view
    Enter dates to see prices
    Single - Smoking
    Single - Smoking
    ...
    • Room size: 15 m²/161 ft²
    • City view
    Enter dates to see prices
    Superior Double - Non-Smoking
    Superior Double - Non-Smoking
    ...
    • Room size: 19 m²/205 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Standard Double - Non-Smoking
    Standard Double - Non-Smoking
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Standard Twin Non-Smoking
    Standard Twin Non-Smoking
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 semi double beds
    Enter dates to see prices
    Superior Double - Smoking
    Superior Double - Smoking
    ...
    • Room size: 19 m²/205 ft²
    • City view
    • 1 king bed
    Enter dates to see prices

    What people love about the property

    • 5.2
      Review score

      "Good location walking distance to food and shopping."

      Gina

      |

      January 3, 2019

    • 8.0
      Very good

      "Near from subway station, near from market road,, staff were good."

      LEE

      |

      December 28, 2018

    • 7.2
      Very good

      "Stay here more than 10 years staff always friendly and helpful."

      Chaturan

      |

      November 17, 2018

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    More about Hotel Trusty Shinsaibashi

    More about Hotel Trusty Shinsaibashi

    8.4
    Excellent

    "The staff at d front counter spoke efficient English & were..."

    Elena

    |

    November 30, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "I love this hotel."

    GARK

    |

    December 18, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Japanese cuisine
    Japanese cuisine
    Sushidokoro Daimyo Minamisenba
    60 m Japanese, Sushi
    Wasabi Kitchen Drinker
    70 m Japanese
    Shushu
    90 m Japanese
    American cuisine
    American cuisine
    Critters Burger
    430 m American
    Elk Osaka
    480 m American, Cafe
    Moonshine Karaoke Bar
    770 m American, Bar, Fusion
    Cafe
    Cafe
    St-Marc cafe Kita Shinsaibashi
    120 m Cafe
    Ponte
    290 m Cafe
    Cafe Restaurant Serena
    360 m Cafe

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (619)Booking.com Reviews (354)
    8.3
    /
    10
    Cleanliness8.4
    Facilities7.6
    Location9.0
    Room comfort and quality8.1
    Service8.4
    Value for money8.1
    Provided by verified guests of Agoda
    All languages
    All guests (619)
    All room types

    Show reviews that mention 

    Showing 304 verified guest comments
    12345
    9.2
    Exceptional
    christina from Singapore
    Couple
    Standard Semi Double Non-Smoking
    Stayed 6 nights in January 2019
    Nice hotel ”
    Hotel was rather hard to locate, but once you reach it, it is pretty easy to navigate. It was a 5 minute walk to the nearest Metro station and another 15 minute walk to Dotonburi. I will come back again. Just that the hotel room was seriously very cramped!
    Reviewed February 19, 2019
    10.0
    Exceptional
    Khristine from Philippines
    Couple
    Standard Double - Non-Smoking
    Stayed 3 nights in December 2018
    Wonderful Hotel”
    I love how the hotel is located in a very strategic area and yet it is quiet. It is just a few meters away from the shopping haven. They have good-sized rooms considering the Japan standard, the staff are also very helpful and can converse well in English.
    Reviewed January 04, 2019
    5.2
    BUT from Hong Kong
    Family with young children
    Standard Semi Double Non-Smoking
    Stayed 4 nights in February 2019
    awful service. ”
    i travelled with 7 years old and my 65 years mother. due to my late flight, i arrived at 2am. then the manager told me that i must take the smoking room. when i got in the room, it was sting. then i came back to receiption to tell her that the room was not okay. she moved us to other non-smoking room but we must change on the morning. so we were too tired. by the time we could sleep, it was like almost 4am. then we had to pack and move to other room. we stayed the same hotel for 4 nights because we did not want to move. but it was bad. the manager was terrible too. NO servives. i requested the non-smoking room when i booked my room.
    Reviewed February 14, 2019
    6.8
    Good
    Dawn from Singapore
    Couple
    Standard Semi Double Non-Smoking
    Stayed 3 nights in September 2018
    Good location but rather dated”
    If you just want somewhere located right next to the shopping district but are not fussy with the stay, this place is ok. But the furnishings and decor of the hotel is dated and not as good as the other hotels we've stayed around in Japan.
    Reviewed February 09, 2019
    9.2
    Exceptional
    Richard from United States
    Solo traveler
    Standard Semi Double
    Stayed 2 nights in October 2018
    Exceptional”
    friendly staff, wi-fi service in room strong and good in my opinion. Location of hotel is very good for those who want to walk down the famous Shinsaibashi shopping area, which is 2 blocks away from hotel. Metro station is very close by, Shinsaibashi Station. Room I stayed in lacked a safe to lock away i.e. passport. Many restaurants nearby hotel.
    Reviewed October 24, 2018
    8.8
    Excellent
    Andruw from Indonesia
    Group
    Standard Semi Double Non-Smoking
    Stayed 3 nights in May 2018
    Great Stay”
    They very close with MRT station Exit. The hotel is clean, neat and great food and great staff. Very close with Seven Eleven and Family Mart. Just arround 30metres from the hotel. 2 building next hotel. The con : the room is very small for the lowest type, but still can get through for 2 people. But if u obese, i suggest, just for one person if u stay st the lowest type room, because the bed is also small...
    Reviewed October 17, 2018
    8.8
    Excellent
    Richard from Japan
    Couple
    Standard Double - Non-Smoking
    Stayed 2 nights in August 2018
    Nice Osaka Hotel”
    The hotel room was slightly larger than many rooms I've stayed in Japan in this price range. It was close to the Shinsaibashi metro station (1 block) and close to shopping. (Tokyo Hands, Patagonia) The breakfast was better than most and the staff was very helpful. I would stay here again.
    Reviewed August 10, 2018
    9.6
    Exceptional
    Joni from Indonesia
    Family with young children
    Standard Double - Non-Smoking
    Stayed 2 nights in June 2018
    Great Location and Great Breakfast”
    The hotel is just walking distance with Shinsaibashi Market and Dontonburi. You can Find the tourist spot “ Glico” when stay in this hotel. Very nice breakfast and clean hotel. Love it and recomended for next trip to stay in there again.
    Reviewed July 04, 2018
    10.0
    Exceptional
    Yi from United States
    Group
    Standard Double - Smoking
    Stayed 6 nights in February 2019
    Exceptional”
    It is close to Shinsaibashi area, with easy access to convenience stores, food, shopping, and public transit. However, it doesn't have laundry service.
    Reviewed February 27, 2019
    9.2
    Exceptional
    CHANGSOO from South Korea
    Family with young children
    Standard Double - Smoking
    Stayed 2 nights in November 2018
    everything was perfect... ”
    everything was perfect... (Among them, the my room was very wide and the taste of breakfast is fantastic !!) This hotel will be an unforgettable memory for me and I have plans to visit again in the future.
    Reviewed November 29, 2018
    9.6
    Exceptional
    Maria from Philippines
    Family with young children
    Standard Semi Double Non-Smoking
    Stayed 3 nights in November 2018
    Exceptional”
    location was excellent, breakfast was great, rooms were a bit too small for a family with 2 young kids and 2 big luggages but i think that is the norm for hotel rooms in the area. Overall, I am satisfied and will stay here again in the future
    Reviewed November 29, 2018
    8.0
    Excellent
    Eugene from Singapore
    Family with young children
    Standard Double - Smoking
    Stayed 2 nights in November 2018
    Nice hotel in a great location ”
    This hotel is located so nicely near the train station and shopping area. It is also a very European influenced looking hotel. Nice hotel. The staff were not very helpful when I asked to change room because of the strong smoke smell in our room. The staff offer to leave the key when we are out for them to spray the room with fabric cleaner or refresher. ( We sprayed it by ourselves already and it did not help very much) The staff could not offer us another room or help switch us to another room the next day. I checked on Agoda for that day and there were available rooms.
    Reviewed November 27, 2018
    4.0
    Thao from Australia
    Couple
    Standard Twin Smoking
    Stayed 5 nights in November 2018
    Stink toilet and unfriendly staff”
    We stayed at room 810 and the bathroom has urine smell even after room clean-up everyday!! The hotel is old and blanket is dusty. Our friends has booking with breakfast included and we asked receptionist to use their brekky coupons but they said no. Then next day we asked the restaurant staff who confirmed its okay. Cant trust receptionist!!
    Reviewed November 10, 2018
    8.0
    Excellent
    LEE from South Korea
    Business traveler
    Standard Twin Smoking
    Stayed 2 nights in December 2018
    good to stay ”
    near from subway station, near from market road,, staff were good.
    Reviewed December 28, 2018
    10.0
    Exceptional
    GARK from Singapore
    Family with young children
    Standard Double - Non-Smoking
    Stayed 4 nights in December 2018
    Fantastic hotel”
    I love this hotel. Good location, 3 min walk to subway and extremely oiishi pan cakes cafe diagonally Opposite the hotel. Superb.
    Reviewed December 18, 2018
    10.0
    Exceptional
    nicole from Australia
    Couple
    Standard Semi Double Non-Smoking
    Stayed 6 nights in April 2017
    Exceptional”
    Very good location! You walk out the front and at the end of the street is central shopping, food, markets and train station, everything you need right on the doorstep! Very clean, good sized rooms and quiet.
    Reviewed March 07, 2018
    8.4
    Excellent
    Fifi from Indonesia
    Solo traveler
    Standard Semi Double Non-Smoking
    Stayed 2 nights in February 2018
    Great location - walking distance from shinsaibashi station and dotonbori famous area”
    By using city subway, you can reach shinsaibashi station only within 15 minutes and continue walking by another 4 minutes, you can reach the Hotel The hotel also walking distance to dotonbori areas which you can find restaurants and stores for shopping.
    Reviewed February 19, 2018
    9.6
    Exceptional
    Man from Hong Kong
    Family with young children
    Standard Semi Double Non-Smoking
    Stayed 2 nights in December 2018
    good location”
    good location
    Reviewed February 17, 2019
    5.2
    Gina from Singapore
    Group
    Standard Semi Double Non-Smoking
    Stayed 6 nights in December 2018
    Nice looking hotel with clueless staff ”
    Staff spoke little to no English. Could not help with simple tourist information. Displayed displeasure when approached for further assistance. Could not even understand Japanese website! Good location walking distance to food and shopping. Clean and efficient housekeeping. If you don’t need concierge assistance in English, go for it! Otherwise, might get tricky!!
    Reviewed January 03, 2019
    5.2
    Hung from Hong Kong
    Couple
    Standard Semi Double Non-Smoking
    Stayed 2 nights in December 2018
    設施太舊,房間不清潔 facility too old and not clean in room!”
    1. facility too old, really too old. 2. staff not friendly enough and quite cool and not helpful if we ask for the way. 3. room is not clean, I found full of dust on the telephone and it's so terrible. 4. toilet is not clean enough 5. the quality of shower jel is bad and I feel itchy after used. (this is the 1st time that I use the hotel shower jel have problem) 6. bed is small for 2 people. 7. the light in the room is dark 8. no free drink water in the room, this is the 1st time I see in Japan.
    Reviewed December 20, 2018
    12345
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    Hotel Trusty Shinsaibashi
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    • Exceptional location
    • Shinsaibashi-suji Shopping Street
    • Shinsaibashi Subway Station is within 0.25 km