Miss Asami Kawahira and Hotel Universal Port Vita”

It was our first time in Osaka & in Japan. Miss Kawahira made sure that we were treated well & that we had the best experience at Hotel Universal Port Vita. She personally wrote us a card to wish us a Happy 28th Wedding Anniversary. Miss Kawahira has excellent work ethics, is dedicated to her job and has a welcoming & caring personality. She went out of her way by providing us with clear instructions on how to get from Yokohama to Hotel Universal Port Vita by the Shinkansen train & then to Lake Biwa by the JR train. She recommended us to some areas of interest & even walked us to the pier to catch our boat ride to the Port of Osaka. I hope her manager will recognize Miss Kawahira for a job well done & make sure that she receives the employee of the month award for her outstanding service. Thank you, Hotel Universal Port Vita, for having such an exemplary employee work for you. Because of people like Miss Kawahira, we will stay at your hotel again. Mr. & Mrs. T. USA

Spectacular”

Our stay in Hotel Universal Port Vita was definitely what we were looking for when we travel. We had a wonderful stay on our entire trip to Osaka. It may be far from other tourist spots in Osaka, but the place is peaceful and quiet. And it’s just a 5-min walk to Universal Studios Japan 💕

Loved the experience!”

If you come here by Keihan bus, alight at the Hotel Keihan Universal Tower and walk straight to Universal Port Vita building (if you walk through JR, take a lift from Hotel Singulari to the ground level.). It's a bright Minion-theme hotel! The amenities are superb. The hotel is fun and is properly warm during winter.

Minion hotel”

I selected this hotel as we arrived Osaka in the evening and there was a bus limo service from KIX to the hotel’s location. It took a short walk from the bus stop of universal city walk, and the hotel’s lobby is at the 2nd floor. The room was very spacious for Japanese hotel standards. I was also surprised with the toilet as the seat cover suddenly opened when I entered the room... my wife even freaked out cause it felt like there was a ghost ( it was our first time to get a toilet like this one- which had a sensor ), though it was a real pleasant surprise! The breakfast is excellent! Everyone should get it when they book this hotel, it will save you precious time in preparing for your USJ adventure :-) Across the hotel is the Train station that can take you to the Osaka loop line. We regret that we could have stayed one more night :-)

Perfect hotel in Universal City area”

This is the hotel that is across Universal City subway Station. Also very close to the Captain Line ferry to Tempozan Village (Marketplace + Ferris Wheel + Osaka Aquarium) There is Lawson convenience store at the 1F. Their lobby is at 2F. They have coin laundry machines as well and our floor has free ice cubes to offer. The staff are very helpful - they have a counter for luggage deliveries to other hotels and airport and we bought our ferry tickets from their reception as well. 100% recommended and will definitely book in our next stay in Osaka.

Great spacious hotel with a lot of amenities.”

We initially booked the hotel as we meant to visit the Universal Studios which unfortunately was closed in March but the hotel itself was very nice. It is located right next to Universal Studios with a lot of shops and restaurants beside it, the room we got was very spacious for Japan, the bathroom especially! The hotel provided amenities that would really satisfy the pickiest guests like moisturizers and face serums, hair ties and brushes etc. The hotel is very families oriented, with design aimed at kids a lot but it is a very pleasurable stay for adults too. Personel was lovely and very helpful.

Simply Great”

If I ever had a chance to re-visit Universal Studio Japan, Port Vita will be my only choice.

Wonderful stay”

We had an easy breezy stay thanks to Ms.Momoko. I emailed her about celebrating my birthday here in Osaka, and when I arrived, I was given the cutest birthday card. Upon arrival, we were assisted with the staff helping our luggages. It is a vibrant, new, and clean hotel that is right across Universal City Station. We had a very memorable stay here and we will stay here again everytime we are in Osaka.

Exceptional”

Have already recommended to friends who want to travel to Osaka. Great value, large rooms, spacious. Staff is kind, and very helpful, rooms are bright and pretty. Universal is very close by, and so is osaka aquarium.

Exceptional”

Hotel seems brand new. Room and its facilities are in good condition and clean. Really pleased with my stay here. There is Lawson on the first floor of the hotel, Universal City, Universal Studios and train station are just opposite the hotel which is convenient. Highly recommended!

Hotel Universal Port Vita”

Right across Universal Studios, you can easily rest your tired body after enjoying your day in Universal. Breakfast has a wide range of choices for both young and old.

Wonderful Hotel Stay”

From the big clean tub to the front desk staff, everything was perfect! I loved it here. Thanks Port Vita you are perfect in every way.

Exceptional”

We enjoyed our stayed here. its within walking distance to universal studio. foodie & shopping street were nearby.

Near Universal Studios Japan / Restaurants”

We didn't want to go rushing to USJ or rushing back to the hotel. We were able to enjoy the theme park more because our hotel is just across the street. Really nice staff. No bellhop (I see only girls to help you with your things so we were hesitant to ask for help from them with our big luggage). Clean rooms throughout the stay. We were able to get our requested connecting rooms. Big Thanks to That. It would have been a downer if me and my family aren't together during the stay.

definitely will be back !!!!! excellent !”

no regret to choose this hotel for our 3 nights stay ! walking distance to USJ and universal station .. room very clean, comfortable and nice design friendly staff ! children friendly hotel .... definitely will be back !!! highly recommended this hotel !!

Nice hotel”

Nice hotel close to train station. Very close to Universal Studio and city walk. Can find different food in the same place. Hotel room is comfortable and large enough for family with 3 members.

very high quality, better than we expected for the price”

payed about 14,000 or so JPY per night and that must be a good discount cause its a new hotel because it was clearly too good of a hotel to be that price. if its that price for you too then you should book it.

Exceptional”

perfect stay...very close to universal studios with convenience store right within the hotel...buffet breakfast was awesome....hotel staff were very much accomodating n kind..thank u for a very enjoyable stay...

Birthday”

Had a birthday surprise for my partner. Their prompt reply made the arrangement so much easier and everything went well. They were cooperative and everything is value for money from the room to the special arrangement. They even manage to get me high floor as requested, not many hotel will be able to help you with that. Thanks for the memorable experience

Spacious, luxurious & vibrant”

The hotel is very modern and spacious. They have used vibrant colours in all of their decor and design, which gives you a lift whenever you walk in. The room was luxurious and spacious, with a very comfortable large wet room separate to the toilet. All of the staff we interacted with were extremely hospitable.