9.1

Exceptional
5.2% this month
/10
(9,602 reviews)See what guests said
Highly rated by guests – 97% would recommend
Housekeeping76
View36
Breakfast11
See map

9.1

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
Available
Walkable places
Universal Citywalk Osaka

250 m

Little Osaka

250 m

Osaka Takoyaki Museum

260 m

Ajigawa River

390 m

Universal City Train Station

200 m

Popular landmarks
Universal Studios Japan

500 m

Osaka Aquarium Kaiyukan

1.5 km

Shinsaibashi-Suji Shopping Street

5.5 km

Dotonbori

5.9 km

Minami (Namba)

5.9 km

Closest landmarks
Universal Studios Japan

500 m

Minion Park

580 m

Sakurajima Train Station

690 m

Tempozan Ferry

970 m

Yahataya Park

1.0 km

Hotel Universal Port

"We loved our stay at this hotel."

Michelle - May 14, 2022
Deluxe Room - Guestroom Hotel Universal Port
Lobby Hotel Universal Port
Lobby Hotel Universal Port
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Hotel Universal Port

1-1-111 Sakurajima Konohana-ku, Bay Area, Osaka, Japan, 554-0031 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Bay Area part of Osaka, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dotonbori. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Attention

This property is in high demand!

29 travelers have booked today.

  • 200 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Value for money9.0
Distance to city center15km
Location rating9.1
Nearest airportOsaka International Airport (ITM)
Distance to airport13.4 km

Rooms available at Hotel Universal Port

Exceptional
Room comfort & quality

9.2

Superior Room
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Standard Twin Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds and 2 sofa be...
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Standard King Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Room
...
  • Room size: 40 m²/431 ft²
  • Night view
  • 4 single beds
Enter dates to see prices
Standard Twin Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
Enter dates to see prices
Room
...
  • Room size: 40 m²/431 ft²
  • Night view
  • 4 king beds
Enter dates to see prices
Standard Room - Twin
...
  • Room size: 28 m²/301 ft²
  • Night view
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
Enter dates to see prices
Connecting Family Room
...
  • Room size: 80 m²/861 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Universal Port?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Universal Port?

For those who wish to drive their own cars, Hotel Universal Port has a car park right on site for maximum convenience. Parking is available for a fee of 3000 JPY per day.

Is breakfast offered at Hotel Universal Port?

Wake up to a great buffet breakfast at Hotel Universal Port. There's an additional charge of 2980 JPY for adults and 1780 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Hotel Universal Port?

Hotel Universal Port features an on-site restaurant for your dining convenience. Meals served include breakfast and dinner. Dishes are served in buffet during opening hours.

What is the smoking policy at Hotel Universal Port?

Hotel Universal Port does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Universal Port?

The closest train, metro, or bus station to Hotel Universal Port is Universal City Train Station, 200 m away.

What restaurants are nearby Hotel Universal Port?

Hotel Universal Port’s neighborhood is Bay Area which includes popular restaurants such as Rex Cafe, Port Dining Ricorico and Wolfgang Puck Osaka The Park Front Hotel.

What popular shopping places are close to Hotel Universal Port?

Located in the Bay Area area, Hotel Universal Port is close to great shopping choices like Universal Citywalk Osaka, Little Osaka and Legoland Discovery Center Osaka.

What are popular attractions near Hotel Universal Port?

Hotel Universal Port is located in Bay Area area, which is famous for attractions such as Universal Studios Japan, Osaka Aquarium Kaiyukan and Tempozan Ferris Wheel.

What popular natural sightseeing spots are close to Hotel Universal Port?

Hotel Universal Port is located within Bay Area, which makes it conveniently close to natural sights including pump.

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Explore the neighborhood

What people love about Hotel Universal Port

  • 10

    Exceptional

    "We loved our stay at this hotel."

    Michelle

    |

    May 14, 2022

  • 10

    Exceptional
    Location

    "Its location is great AND you can purchase Universal tickets when you stay."

    Michelle

    |

    May 14, 2022

  • 10

    Exceptional
    Location

    "Great location and easy access to USJ."

    Ry

    |

    May 3, 2022

Property ranking|Compared to 3,090 Osaka properties
See all rankings
Room comfort score
9.2/10
Cleanliness score
9.5/10
Service score
9.3/10
Value for money score
9/10
Better than
99
%
of Osaka properties
Better than
98
%
of Osaka properties
Better than
97
%
of Osaka properties
Better than
96
%
of Osaka properties
Overall rating:

9.1

Exceptional
9,602 reviews
Cleanliness
9.5
Facilities
9.0
Location
9.1
Read all reviews >
What travelers say they love:
Easy access to park n train station.
Anne from United States
Family with young children
More about Hotel Universal Port

More about Hotel Universal Port

Hotel Universal Port

When you are looking for comfortable and convenient accommodations in Osaka, make Hotel Universal Port your home away from home. A stay at Hotel Universal Port ensures an easy access to the lively city and all of its wonders. The true local flavors and culture of Osaka are yours with a stay at Hotel Universal Port, located just 5.8 km from the famous Dotonbori.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hotel Universal Port. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the resort. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes.
The resort's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Hotel Universal Port. The resort's daily housekeeping will make staying in a great choice. The resort is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Rooms at Hotel Universal Port are designed with the guest in mind. To enhance your stay, some rooms at the resort come with linen service, blackout curtains and air conditioning. The resort's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water and instant tea are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel Universal Port, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the resort with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the resort. Once there, be sure to check out bar for some in-house nighttime fun.
Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Hotel Universal Port has a range of activities that will meet your needs. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Osaka, take some time to venture outside of Hotel Universal Port. Photograph yourself in front of Osaka Castle located 9.0 km away, which people travel great distances to see.


Reasons to stay here

This resort's facilities score higher than 97% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 98% of other options in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Housekeeping

50 mentions

Breakfast

17 mentions

View

14 mentions

Food & Dining

12 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [on-site]

Available in all rooms

  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Towels
Food and dining
Breakfast options
  • Asian
  • Continental
Restaurants on site

ポートダイニング リコリコ

  • Cuisine: Chinese, European, Japanese
  • Menu: A-la-carte
Location
1-1-111 Sakurajima Konohana-ku, Bay Area, Osaka, Japan, 554-0031
Exceptional
Location

9.1

Airports

  • Osaka International Airport (ITM)
    13.4 km 32 min drive
  • Kobe Airport (UKB)
    19.4 km

Public transportation

  • Universal City Train Station
    200 m
  • Sakurajima Train Station
    690 m

Hospital or clinic

  • Fujita Hospital
    4.5 km

Shopping

  • Shinsekai Ichiba
    6.4 km

Convenience store

  • 7 Eleven
    860 m

Cash withdrawal

  • ATM
    930 m 12 min walk
What's nearby

Popular landmarks

  • Universal Studios Japan
    500 m
  • Osaka Aquarium Kaiyukan
    1.5 km
  • Shinsaibashi-Suji Shopping Street
    5.5 km
  • Dotonbori
    5.9 km
  • Minami (Namba)
    5.9 km
  • Kuromon Market
    6.3 km
  • Tsutenkaku
    6.5 km
  • Kuchu Teien Observatory
    6.5 km
  • Osaka Castle Park
    8.4 km
  • Osaka Castle
    9.0 km

Nearby landmarks

  • Universal City Train Station
    200 m
  • Universal Citywalk Osaka
    250 m
  • Little Osaka
    250 m
  • Osaka Takoyaki Museum
    260 m
  • Ajigawa River
    390 m
  • Universal Studios Japan
    500 m
  • Minion Park
    580 m
  • Sakurajima Train Station
    690 m
  • Tempozan Ferry
    970 m
  • Yahataya Park
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Please note that all children under 6 years old stay free of charge when using existing beds in their parents' room.
    Note, if you need a baby cot, there may be an extra charges.
    Bed type depends on each room type. Please check each Room info for further information.
  • Accommodation tax will be charged directly at the property.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center15km
  • Travel time to airport (minutes)90

Extras

  • Breakfast charge (unless included in room price)2980 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 600
  • Year property opened2005

Parking

  • Daily parking fee3000 JPY
Property announcements

Exterior wall repair construction will be carried out as follows.
Period: From October 1, 2021 until March 31, 2024
Time: 09:00 AM - 05:00 PM
The property will operate as usual, however the view from some guest rooms might be blocked.
We apologize for this inconvenience and thank you for your understandings.

Reviews of Hotel Universal Port from real guests

Provided by verified guests of Agoda
9.1
/
10
Cleanliness9.5
Facilities9.0
Location9.1
Room comfort and quality9.2
Service9.3
Value for money9.0
High score for Osaka
Rating
9+ Exceptional (1,420)
8-9 Excellent (387)
7-8 Very Good (259)
6-7 Good (62)
<6 Below Expectation (53)
Time of the year
Mar - May (455)
Jun - Aug (508)
Sep - Nov (540)
Dec - Feb (678)
All guests (4,722)
All room types
All languages

Show reviews that mention 

Showing 2,181 verified guest comments
12345
10.0
Exceptional
Anna from Philippines
Group
Superior Room
Stayed 2 nights in June 2019

We loved our stay!”

My friends and I got a great deal from Agoda and stayed at Hotel Universal Port for 2 nights. The superior room was clean and huge (considering most of the accommodations we've tried were compact). Our room had 3 beds, had the lovely Osaka Bay view, and the location was perfect for us since we just had to cross to get to USJ and was near the ferris wheel, aquarium, and convenience stores. The staff were always pleasant and helpful. The minions theme was super cute and very inviting! Highly recommend this hotel!

Reviewed June 25, 2019

See room deals

Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.

Responded July 12, 2019
Hotel Universal Port
8.8
Excellent
Pesta from Indonesia
Group
Deluxe Room
Stayed 2 nights in June 2017

Superb”

This is our first time to visit Osaka. Why we chose to stay at Hotel Universal Port, because we are a group of 4 person, and this hotel could accommodate the whole group in one bedroom. The room was spacious for 4 of us. We can walk around the room without trouble. The toiletries was awesome and cute. We are given pajamas during our stay. Our view was the Universal Studio Japan, where our main destination in Osaka. The hotel lobby was full with Minion ornaments, which is cool. Overall, we satisfied to stay at this hotel and would recommend to our friends/families who would travel to Osaka. Thank Hotel Universal Port!

Reviewed July 12, 2017

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9.3
Exceptional
Narelle from Australia
Couple
Standard King Room
Stayed 3 nights in February 2013

Great location and excellent rooms”

Modern and spacious for a Japanese Hotel

The Hotel Universal Port is located within easy walking distance from the JR Universal Station. The staff at the hotel are friendly and helpful and speak relatively good English. The hotel is situated directly next to Universal Studios where there are a multitude of activities for families and the young at heart. The hotel rooms look either over the water or Universal Studios. The Osaka aquarium and giant ferris wheel are an easy and enjoyable 10 minute ferry ride away. The ferry pickup point is directly out the front of the hotel. We found the hotel to be one of the cleanest and largest rooms that we stayed in whilst in Japan.

Reviewed February 13, 2013

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10.0
Exceptional
Victor from Singapore
Family with young children
Deluxe Room
Stayed 2 nights in December 2017

Exceptional”

Going to the Osaka Aquarium is a real breeze by taking the ferry. This ferry jetty is just 3 mins walk from the hotel lobby. You get to see nice view of the port and to the aquarium is just about 20 mins. We booked a family room and it was really comfortable with the amount of space available. It is the furthest hotel to USJ compared to the others. Still it is not that bad. In fact, it is a less crowded walk to USJ as the guests of other hotels would have to throng through the overhead bridge to USJ. From Hotel Universal Port, it is a matter of crossing the traffic lights.

Reviewed February 08, 2018

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10.0
Exceptional
Priscila from Philippines
Family with teens
Superior Room
Stayed 3 nights in May 2019

simply amazing”

This hotel is one of the best! Very near USJ, JR station, Airport limousine bus and Universal city walk where you can shop and dine. Just walking distance, about 5 -10 minjutes depending on the pace.The room/ facilities is very clean. complete toiletries with pajamas, slippers, comb, and even muscle relieving patches. You can also buy tickets for USJ and osaka aquariium and ferry boat from the hotel. The ferry boat terminal is just at the back of the hotel. I consider this hotel quite cheap considering the comfort and the amenities they offer. And lastly, the staff are very helpful, kind and accommodating. They can help you with the directions. Given another opportunity, I will definitely stay again in this hotel. Thank you so much Hotel Unviersal Port. You gave us a wonderful and amazing experience.

Reviewed May 24, 2019

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10.0
Exceptional
Sam from Hong Kong SAR, China
Family with young children
Standard Twin Room
Stayed 4 nights in May 2017

Excellent hotel for family ”

We had a wonderful stay at Hotel Universal Port for 4 nights. We booked the standard twin room, the room is spacious enough for family of 4, my kids liked the bathroom very much. The Hotel was clean and staff were friendly. Location was great that just 4 min walk to both train station and USJ, shuttle boat to Osaka Aquarium was just next to the back door of the Hotel. I highly recommend this Hotel to families who plan to visit USJ during their stay at Osaka.

Reviewed June 03, 2017

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10.0
Exceptional
HENDY from Indonesia
Family with young children
Deluxe Room
Stayed 3 nights in December 2018

Big comfortable and clean room”

We stayed in 4 beds room. The room is very nice, spacious, and clean. Amenities provided are very complete. Children and adult pajamas, toothbrushes, high quality soap and shampoo, even the automaticntoilet is perfect. Our kids love the room. The view of the harbor from the room is also amazing. There are 4 units of coin laundry machine along with dryers available in 2nd floor, making it easy to do laundry. The hotel also have ticket counters selling universal and kaiyukan aquarium tickets. It opens at 7am. It's just a short 5 minutes walk to universal studio with our young kids. Ferry to kaiyukan aquarium departed and arrived just at the back of the hotel. The only drawback is it takes a bit of time (30 mins) to get to middle of Osaka (namba, dotombori, etc), but we think the spacious and comfortable room is much more worth it than the smaller rooms we usually get in namba hotel at more expensive price. Will certainly come back again

Reviewed December 28, 2018

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Thank you very much for staying at our hotel the other day. We will continue to promote better service in the future. We sincerely look forward to your next visit.

Responded February 09, 2019
Hotel Universal Port
9.7
Exceptional
Nurshamazni from Singapore
Couple
Stayed 3 nights in May 2013

All that you could ever ask for”

Amazing hotel, beautiful hotel view, close to Universal Studio Japan and subway station.

This hotel is fantastic. The room are large, clean and comfortable. The toilet is uber cool especially the bidet. Don't be alarmed when a button control it all. Everything is in tip-top condition. my room is located at the 12th floor and we got the USJ view. It was amazing, especially when we get to witness the sunset. Internet was super high speed! the universal walk is really beautiful and you should visit the takoyaki museum and have your dinner there Universal port is the offical hotel for USJ, so you are able to purchase it straight at the counter. We also bought our Kaiyukan Aquarium tickets plus a round trip boat ride from the hotel. it cost me around 3200 yen if im not wrong. everything was worth it. It is located really near to the train station. So its really accessible. and if u do not wish to take the train to KIX, u can actually take the airport bus from the bus terminal. it cost me 1500yen but i think its more convinient and hassle free to take the bus. i would strongly recommend this hotel to anyone!

Reviewed June 08, 2013

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10.0
Exceptional
CHIEN from Taiwan
Couple
Standard King Room
Stayed 3 nights in November 2012

The greatest location and the best choice for visi”

Cleaning room and comfortable atmosphere

The location of Hotel Universal Port (HUP) is very close to USJ and JR station. To stay in this hotel can save your time for transportation. We only took about 20 minutes from here to the Osaka main railway station by JR. There are also three hotels nearby USJ but we think HUP is your best choice because of their large room space, comfortable atmosphere, nice facility, heartwarming staff, cleaning room and so on.

Reviewed November 16, 2012

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9.2
Exceptional
Blair from United States
Couple
Standard Twin Room
Stayed 2 nights in October 2015

Exceptional”

We stayed at the universal port so that we could go to the universal studio, we did go to the universal studio with our pass, hence, we only had 10 minutes in the park before they closed and all of the rides were closed down. we then went to look for turkey legs to eat, they were all sold out. During our short visit to the theme park we only go to see zombies walking around. I guess we were lucky in a sense that we did not get to purchase the fast pass along with the park admission tickets because we got back on the train so late. we were really excited to go to the park but, we had other places that we needed to go to before we could play. we will be coming back to the kayukan and universal studio park in November 2017, we have not yet decided where our lodging would be. I really liked our room in universal port. Akamine and Wong

Reviewed August 31, 2017

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10.0
Exceptional
Sarah from Singapore
Family with young children
Standard Twin Room
Stayed 3 nights in December 2019

Best Kid friendly hotel ”

We booked this hotel as we were going to USJ. Stayed 3 nights here and it was awesome. Close location to the Theme Park, within walking distance, with our stroller about 5 mins walk. We paid about SGD100 for room upgrade upon check in as the staff suggested it will be bigger space and it was. There were even toiletries provided for my 3 year old and a step stool for reaching the basin. Very well thought through for kids to also enjoy their stay. Kids pajamas and slippers also provided for use. We took a Airport Limousine Bus from Kansai Airport and stopped at Universal Port Vita and crossed the road beside it, 3mins to reach hotel. Really convenient as traveling with kid, stroller and 2 large suitcase, this was a comfortable ride for us. The Minion theme at the lobby gets you excited for the theme park already. The breakfast here is really top quality Japanese style, we really liked it. Thank you! I have recommended this hotel to my friends who are going with young kids. It's awesome!

Reviewed January 09, 2020

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9.6
Exceptional
Wei from China
Family with young children
Superior Room
Stayed 2 nights in September 2016

best choice if you are visiing univiersal studio!”

I think this is probably the best choice if universal stuido is your target. It's an easy 5 min walk to the theme park. The bedroom is a little dated, but acceptable. I stayed two nights at Universal Port so that I could have ample time at the theme park and the aquarium (the ferry to the aquarium is just beside the hotel). I spent my other 2 nights in Osaka at Marriott. Overall, I will still choose this hotel if I am viisting the studio again.

Reviewed November 25, 2016

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10.0
Exceptional
Nurul from Singapore
Couple
Twin Room
Stayed 1 night in December 2018

Highly recommended!”

If you ever travel to Osaka and are planning to visit USJ, I would highly recommend this hotel to you. The staff are friendly, the rooms are big and clean, the beds are comfortable and the toilets are big and clean. It is just a 4-min walk to the Universal City station and not far from Osaka and Shin-Osaka stations. I would love to come here again if I visit Osaka again. I stayed in the minion room the first night and a standard room the second night. The minion room is so cute and the beds are so pretty! Highly recommended if you are a true minion fan. They allow you to keep the minion-designed hotel cards and the minion bag and toiletries!

Reviewed December 23, 2018

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This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

Responded March 06, 2019
Hotel Universal Port
10.0
Exceptional
Nurul from Singapore
Couple
Superior Room
Stayed 1 night in December 2018

Highly recommended!!!”

If you ever travel to Osaka and are planning to visit USJ, I would highly recommend this hotel to you. The staff are friendly, the rooms are big and clean, the beds are comfortable and the toilets are big and clean. It is just a 4-min walk to the Universal City station and not far from Osaka and Shin-Osaka stations. I would love to come here again if I visit Osaka again. I stayed in the minion room the first night and a standard room the second night. The minion room is so cute and the beds are so pretty! Highly recommended if you are a minion fan. They allow you to keep the minion-designed hotel cards and the minion bag and toiletries!

Reviewed December 23, 2018

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Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.

Responded March 06, 2019
Hotel Universal Port
8.8
Excellent
Mathew from Singapore
Family with young children
Standard Twin Room
Stayed 4 nights in June 2016

Great Stay!”

This is our 2nd time in Universal Port Hotel, and we are not disappointed! This time the room was slightly smaller and the last, but still a good size room. The amenities are great and the place is very clean. Most of all, the service from the staff are fantastic! Very helpful, very polite, greeted us everywhere we met! The train station is nearby, and accessibility to most parts of Osaka is easy. Great for family with young kids.

Reviewed June 13, 2016

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9.2
Exceptional
yun from Taiwan
Family with young children
Standard Twin Room
Stayed 2 nights in April 2019

Exceptional”

We stayed 2 nights at this hotel with our 3.5 year old daughter. Staff we met were all very friendly. We originally booked a twin room - we checked in and were happy with the room (space, doctor etc) until we found all kinds of stuff (small pieces of paper, dry rices...and even a pill) on the carpet. We talked to the reception and our situation was immediately been taken care of - they changed us to another room (a bit bigger and with clean floor). We appreciate hotel’s attention to our problem and the solution they found for us. We also took breakfast at the Dinosaur restaurant, it was delicious and satisfying service. Hotel is few minutes away from the USJ’s animated area, near to the port, we had a 1 minute easy access from hotel’s back door to the Captain Line (boat) to Osaka Aquarium. Overall a very pleasant stay.

Reviewed April 11, 2019

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10.0
Exceptional
Therese from Philippines
Family with young children
Standard King Room
Stayed 3 nights in October 2017

Best hotel ever ”

That’s how my kids call Hotel Universal Port. There’s nothing that they don’t love about it. We waited a bit long for check-in since we arrived early but it’s all good since the kids were busy watching Despicable Me shown in the lobby. Location is just across Universal Studios. You can even see some rides from the hotel room. Food is also great. We had buffet breakfast. This hotel was a very good choice for my family.

Reviewed November 02, 2018

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10.0
Exceptional
Christopher from Singapore
Family with young children
Deluxe Room
Stayed 2 nights in December 2019

Great hotel to stay”

Great hotel to stay with nice minion decorations. Staffs are very accommodating and helpful. The room is very spacious and nice. This is so far the best hotel that we have stayed in Osaka and Nagoya. Hotels is within close proximity to Universal studios, restaurants ,shopping area and Limousine bus stop. Price is very reasonable as well.

Reviewed December 18, 2019

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Thank you for staying at our hotel. I am very pleased that you have liked us. I am happy if you can use the hotel again.

Responded December 22, 2019
Hotel Universal Port
10.0
Exceptional
Carolyn from Philippines
Family with young children
Standard Twin Room
Stayed 3 nights in April 2019

SUPERB!!!!”

It's right beside Universal Studio Osaka and the rooms are huge. Complete room amenities, staff are friendly, the environment is inviting, train station is just across, luxury hotel in a very cheap price. Would stay in this hotel again even if it is not in the middle of Osaka because money wise, this is really worth it plus the center of Osaka is just a short train trip away.

Reviewed May 17, 2019

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10.0
Exceptional
Diana from Philippines
Family with young children
Standard Twin Room
Stayed 3 nights in November 2019

Wonderful Hotel”

We booked a standard twin room on agoda and requested for the two single beds to be connected to create a large bed. However, upon check-in, we were informed that this was not possible and the only solution was to upgrade to a deluxe room with connected twin beds and pay an additional 2,000 yen per night. I was initially annoyed at this situation, but ended up paying for the upgrade and I'm so glad I did, coz the deluxe room given to us on the 13th floor was gorgeous and spacious. It didn't feel like a hotel room in Japan at all (those Japanese business hotels! Whoa!) My 5 year old daughter loved the room and almost didn't want to leave it. If going to Tempozan or Osaka Aquarium is part of your itinerary, this hotel is ideal. The Captain's Line ferry port is just literally behind the hotel and this ferry takes you straight to the aquarium. Totally recommended and can't wait to stay here again.

Reviewed November 20, 2019

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Thank you very much for using our hotel. Thank you for evaluating us a lot. I am very pleased that you have liked us. I am happy if you can use the hotel again.

Responded December 09, 2019
Hotel Universal Port
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