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Exterior view, Hotel Universal Port in Osaka
Standard King Room - Guestroom, Hotel Universal Port in Osaka
a collage of photos of a beach scene, Hotel Universal Port in Osaka
Interior view, Hotel Universal Port in Osaka
Interior view, Hotel Universal Port in Osaka
Hotel Universal Port
Hotel Universal Port

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9.1

Exceptional

10,438 reviews

10,438 reviews

See map
See map

9.1

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
Available
Walkable places
Universal Citywalk Osaka

250 m

Little Osaka

250 m

Osaka Takoyaki Museum

260 m

Ajigawa River

390 m

Universal City Train Station

200 m

Popular landmarks
Universal Studios Japan

500 m

Osaka Aquarium Kaiyukan

1.5 km

Shinsaibashi-Suji Shopping Street

5.5 km

Dotonbori

5.9 km

Minami (Namba)

5.9 km

Closest landmarks
Universal Studios Japan

500 m

Minion Park

580 m

Sakurajima Train Station

690 m

Tempozan Ferry

970 m

Yahataya Park

1.0 km

Hotel Universal Port

1-1-111 Sakurajima Konohana-ku, Bay Area, Osaka, Japan, 554-0031 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Bay Area part of Osaka, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dotonbori. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Sparkling clean

200 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Excellent breakfast

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Shops

Restaurants

Breakfast [buffet]

Coffee shop

This property is in high demand!

9 travelers have booked today.

Value for money9.0
Distance to city center15km
Location rating9.1
Nearest airportOsaka International Airport (ITM)
Distance to airport13.4 km

Rooms available at Hotel Universal Port

Exceptional
Room comfort & quality

9.2

Deluxe Triple Room
...
  • Room size: 40 m²/431 ft²
  • River view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Standard Twin Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard King Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Triple Room
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Quad Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds and 2 sofa be...
Enter dates to see prices
Room
...
  • Room size: 40 m²/431 ft²
  • Night view
  • 4 single beds
Enter dates to see prices
Room
...
  • Room size: 40 m²/431 ft²
  • Night view
  • 4 king beds
Enter dates to see prices
Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Universal Port?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Universal Port?

For those who wish to drive their own cars, Hotel Universal Port has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 3000 JPY per day.

Is breakfast offered at Hotel Universal Port?

Wake up to a great buffet breakfast at Hotel Universal Port. There's an additional charge of 2980 JPY for adults and 1780 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Universal Port?

Hotel Universal Port features an on-site restaurant for your dining convenience. Meals served include breakfast and dinner. Dishes are served in buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

What is the smoking policy at Hotel Universal Port?

Hotel Universal Port does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Universal Port?

The closest train, metro, or bus station to Hotel Universal Port is Universal City Train Station, 200 m away.

What restaurants are nearby Hotel Universal Port?

Hotel Universal Port’s neighborhood is Bay Area which includes popular restaurants such as Mel's Drive In, Osaka Halal Restaurant and Port Dining Ricorico.

What popular shopping places are close to Hotel Universal Port?

Located in the Bay Area area, Hotel Universal Port is close to great shopping choices like Universal Citywalk Osaka, Little Osaka and Legoland Discovery Center Osaka.

What are popular attractions near Hotel Universal Port?

Hotel Universal Port is located in Bay Area area, which is famous for attractions such as Universal Studios Japan, Osaka Aquarium Kaiyukan and Tempozan Ferris Wheel.

What popular natural sightseeing spots are close to Hotel Universal Port?

Hotel Universal Port is located within Bay Area, which makes it conveniently close to natural sights including pump.

See map

Explore the neighborhood

What people love about Hotel Universal Port

  • 10

    Exceptional
    Cleanliness

    "Room is nice and clean."

    Zorayda

    |

    February 21, 2023

  • 10

    Exceptional
    Cleanliness

    "Clean and good view"

    yumeiro

    |

    January 26, 2023

  • 10

    Exceptional
    Location

    "Great location just a five minute walk from USJ."

    Taylor

    |

    March 23, 2023

Property ranking|Compared to 3,673 Osaka properties
See all rankings
Cleanliness score
9.4/10
Room comfort score
9.2/10
Couples review score
9.3/10
Service score
9.3/10
Better than
99
%
of Osaka properties
Better than
99
%
of Osaka properties
Better than
99
%
of Osaka properties
Better than
98
%
of Osaka properties
Overall rating:

9.1

Exceptional
10,438 reviews
Cleanliness
9.4
Facilities
9.0
Location
9.1
Read all reviews >
What travelers say they love:
Clean room nice location and view and breakfast
Kanta from Sweden
Family with older children
More about Hotel Universal Port

More about Hotel Universal Port

Hotel Universal Port

When you are looking for comfortable and convenient accommodations in Osaka, make Hotel Universal Port your home away from home. A stay at Hotel Universal Port ensures an easy access to the lively city and all of its wonders. The true local flavors and culture of Osaka are yours with a stay at Hotel Universal Port, located just 5.8 km from the famous Dotonbori.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hotel Universal Port. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes.
The hotel's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Hotel Universal Port. The hotel's daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Rooms at Hotel Universal Port are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker and instant tea are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel Universal Port, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Hotel Universal Port has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Osaka, take some time to venture outside of Hotel Universal Port. Photograph yourself in front of Osaka Castle located 9.0 km away, which people travel great distances to see.


Reasons to stay here

This hotel's facilities score higher than 97% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 98% of other options in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

Show less

Amenities and facilities

Exceptional
Facilities

9

Most talked about facilities

Housekeeping

50 mentions

Breakfast

17 mentions

View

14 mentions

Food & Dining

12 mentions

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Ticket services
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Towels

Food and dining

Breakfast options
  • Asian
  • Continental
Restaurants on site
ポートダイニング リコリコ
  • Cuisine: Chinese, European, Japanese
  • Menu: A-la-carte

Location

1-1-111 Sakurajima Konohana-ku, Bay Area, Osaka, Japan, 554-0031
Exceptional
Location

9.1

Airports
  • Osaka International Airport (ITM)
    13.4 km 32 min drive
  • Kobe Airport (UKB)
    19.4 km
Public transportation
  • Universal City Train Station
    200 m
  • Sakurajima Train Station
    690 m
Hospital or clinic
  • Fujita Hospital
    4.5 km
Shopping
  • Shinsekai Ichiba
    6.4 km
Convenience store
  • 7 Eleven
    860 m
Cash withdrawal
  • ATM
    930 m 12 min walk

What's nearby

Popular landmarks
  • Universal Studios Japan
    500 m
  • Osaka Aquarium Kaiyukan
    1.5 km
  • Shinsaibashi-Suji Shopping Street
    5.5 km
  • Dotonbori
    5.9 km
  • Minami (Namba)
    5.9 km
  • Kuromon Market
    6.3 km
  • Tsutenkaku
    6.5 km
  • Kuchu Teien Observatory
    6.5 km
  • Osaka Castle Park
    8.4 km
  • Osaka Castle
    9.0 km
Nearby landmarks
  • Universal City Train Station
    200 m
  • Universal Citywalk Osaka
    250 m
  • Little Osaka
    250 m
  • Osaka Takoyaki Museum
    260 m
  • Ajigawa River
    390 m
  • Universal Studios Japan
    500 m
  • Minion Park
    580 m
  • Sakurajima Train Station
    690 m
  • Tempozan Ferry
    970 m
  • Yahataya Park
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Please note that all children under 6 years old stay free of charge when using existing beds in their parents' room.
    Note, if you need a baby cot, there may be an extra charges.
    Bed type depends on each room type. Please check each Room info for further information.
  • Accommodation tax will be charged directly at the property.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center15km
  • Travel time to airport (minutes)90
Extras
  • Breakfast charge (unless included in room price)2980 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 600
  • Year property opened2005
Parking
  • Daily parking fee3000 JPY

Property announcements

*From February 1st, 2023, toothbrushes and other amenities will be provided at the amenity bar.

*Check-out time will be changed from Sunday, April 2nd, 2023.

Check-out time until April 1st, 2023: 12:00 PM
Check-out time from April 2nd, 2023 and after: 11:00 AM

*Car Park
Parking Rates: JPY 3,000
Current: 01:00 PM on the day of arrival to 01:00 PM of the next day.
From April 1st, 2023: 12:00 PM on the day of arrival to 12:00 PM of the next day.

Additional JPY 500 will be charged for each hour before and after.
When the car park is full, we will guide you to another one nearby.
There is a height restriction of 2.3 meters. First-come, first-served basis. Reservations are unavailable.

Reviews of Hotel Universal Port from real guests

Provided by verified guests of Agoda
9.1
/
10
Cleanliness9.4
Facilities9.0
Location9.1
Room comfort and quality9.2
Service9.3
Value for money9.0
High score for Osaka
Rating
9+ Exceptional (1,692)
8-9 Excellent (429)
7-8 Very Good (301)
6-7 Good (69)
<6 Below Expectation (71)
Time of the year
Mar - May (495)
Jun - Aug (621)
Sep - Nov (620)
Dec - Feb (826)

Show reviews that mention 

Showing 2,562 verified guest comments
12345
10.0
Exceptional
Sarah from Singapore
Family with young children
Standard Twin Room
Stayed 3 nights in December 2019

Best Kid friendly hotel ”

We booked this hotel as we were going to USJ. Stayed 3 nights here and it was awesome. Close location to the Theme Park, within walking distance, with our stroller about 5 mins walk. We paid about SGD100 for room upgrade upon check in as the staff suggested it will be bigger space and it was. There were even toiletries provided for my 3 year old and a step stool for reaching the basin. Very well thought through for kids to also enjoy their stay. Kids pajamas and slippers also provided for use. We took a Airport Limousine Bus from Kansai Airport and stopped at Universal Port Vita and crossed the road beside it, 3mins to reach hotel. Really convenient as traveling with kid, stroller and 2 large suitcase, this was a comfortable ride for us. The Minion theme at the lobby gets you excited for the theme park already. The breakfast here is really top quality Japanese style, we really liked it. Thank you! I have recommended this hotel to my friends who are going with young kids. It's awesome!

Reviewed January 09, 2020

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Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay. We appreciate your valuable feedback. We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.

Responded February 22, 2023
Hotel Universal Port
10.0
Exceptional
Jenny from Australia
Family with young children
Standard Twin Room
Stayed 2 nights in June 2019

Perfect for families really fun”

We booked two rooms at a great price with 2 single beds each. This was perfect we had 3 adults and two children. The hotel is perfectly clean. Very nice amenities and was super fun. Good size for Japan. We only went to the cafe for a quick snack and beer, reasonably priced. Did not use other restaurants as was going to theme park and also ate at Hard Rock Cafe opposite the universal entry which was fun for us because we live in the country. The foyer alone was enough to entertain our two ( 2 and 6). Staff lovely. Separate toilet and shower and sink made it easier with kids. Aquarium across on the ferry worth a visit. We had a view over the theme park which was really cool to watch the roller coaster and watch the streams of people head to and from the park. Would definitely stay again.

Reviewed June 16, 2019

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Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

Responded July 12, 2019
Hotel Universal Port
10.0
Exceptional
Priscila from Philippines
Family with teens
Stayed 3 nights in May 2019

simply amazing”

This hotel is one of the best! Very near USJ, JR station, Airport limousine bus and Universal city walk where you can shop and dine. Just walking distance, about 5 -10 minjutes depending on the pace.The room/ facilities is very clean. complete toiletries with pajamas, slippers, comb, and even muscle relieving patches. You can also buy tickets for USJ and osaka aquariium and ferry boat from the hotel. The ferry boat terminal is just at the back of the hotel. I consider this hotel quite cheap considering the comfort and the amenities they offer. And lastly, the staff are very helpful, kind and accommodating. They can help you with the directions. Given another opportunity, I will definitely stay again in this hotel. Thank you so much Hotel Unviersal Port. You gave us a wonderful and amazing experience.

Reviewed May 24, 2019

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10.0
Exceptional
Anna from Philippines
Group
Stayed 2 nights in June 2019

We loved our stay!”

My friends and I got a great deal from Agoda and stayed at Hotel Universal Port for 2 nights. The superior room was clean and huge (considering most of the accommodations we've tried were compact). Our room had 3 beds, had the lovely Osaka Bay view, and the location was perfect for us since we just had to cross to get to USJ and was near the ferris wheel, aquarium, and convenience stores. The staff were always pleasant and helpful. The minions theme was super cute and very inviting! Highly recommend this hotel!

Reviewed June 25, 2019

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Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.

Responded July 12, 2019
Hotel Universal Port
10.0
Exceptional
Juanita from United States
Group
Stayed 2 nights in March 2019

Exceptional”

Staff is friendly and helpful. Appreciate that your facility could hold our luggages as we arrived early to check-in giving us opportunity to visit the Osaka Aquarium. I was even more pleased to find that our baggage was brought up to our room. Room was clean, adequately spacious, great view and appreciate all room amenities given to us. It was nice having laundry facilities available and had an issue with one dryer that they promptly reimbursed me without my asking. Additionally JR station close by and one has access to the various food place in house and at Universal City Walk.

Reviewed April 06, 2019

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Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

Responded April 15, 2019
Hotel Universal Port
10.0
Exceptional
Diana from Philippines
Family with young children
Standard Twin Room
Stayed 3 nights in November 2019

Wonderful Hotel”

We booked a standard twin room on agoda and requested for the two single beds to be connected to create a large bed. However, upon check-in, we were informed that this was not possible and the only solution was to upgrade to a deluxe room with connected twin beds and pay an additional 2,000 yen per night. I was initially annoyed at this situation, but ended up paying for the upgrade and I'm so glad I did, coz the deluxe room given to us on the 13th floor was gorgeous and spacious. It didn't feel like a hotel room in Japan at all (those Japanese business hotels! Whoa!) My 5 year old daughter loved the room and almost didn't want to leave it. If going to Tempozan or Osaka Aquarium is part of your itinerary, this hotel is ideal. The Captain's Line ferry port is just literally behind the hotel and this ferry takes you straight to the aquarium. Totally recommended and can't wait to stay here again.

Reviewed November 20, 2019

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Thank you very much for using our hotel. Thank you for evaluating us a lot. I am very pleased that you have liked us. I am happy if you can use the hotel again.

Responded December 09, 2019
Hotel Universal Port
10.0
Exceptional
Domica from Japan
Family with young children
Stayed 3 nights in November 2021

Location! Location! Location!”

Hotel Universal Port offered the convenience of being right at Universal without being amongst all the crowds. The staff was professional and we were always greeted with a smize (smile with the eyes) as their mask policy was fully enforced and adhered to by everyone we encountered. Our room was nice and comfortable with lots of room to relax. Purchasing park tickets was hassle free and readily available. We can’t say enough about our pleasant stay and look forward to vacationing with the hotel again.

Reviewed November 13, 2021

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Thank you very much for your stay at our hotel. We are grateful for receiving a valuable evaluation. We look forward to seeing you soon on your next visit.

Responded November 15, 2021
Hotel Universal Port
10.0
Exceptional
Divina from Japan
Business traveler
Standard Twin Room
Stayed 1 night in August 2021

Exceptional”

It is really best. The staffs are so courteous and very helpful and approachable. Some can understand and can speak English properly. The view from our hotel windows is the USJ. You can see the excitement of the people on the rides. On the other side is the harbor side. Rooms or the whole facilities couldn't be standardize as to the orderliness or cleanliness because Japan is best known for that aspect. Service is really excellent for me in this kind of hotel.

Reviewed September 02, 2021

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Thank you for staying at our hotel. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

Responded September 07, 2021
Hotel Universal Port
10.0
Exceptional
Kerri from Australia
Couple
Standard King Room
Stayed 2 nights in March 2019

Fantastic hotel for visiting Universal Studios Japan”

I highly recommend staying here for visiting Universal Studios Japan. They are so close to the park, train station, ferry (to the aquarium), and shops. Plus the service here is the best we experienced in Japan. The hotel has a very detailed lobby with staff available to greet you when you enter. They let us drop our bags and pre-checkin in the morning, and when we returned that night we just picked up our room keys and our bags were already in the room. Also our room was overlooking the theme park which was lovely. The room was a good size and had everything we could need. I definitely plan to stay here again on our next visit to USJ.

Reviewed April 07, 2019

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Thank you very much for staying at our hotel the other day. We will continue to promote better service in the future. We sincerely look forward to your next visit.

Responded April 15, 2019
Hotel Universal Port
10.0
Exceptional
Shirley from Singapore
Family with young children
Standard King Room
Stayed 5 nights in May 2019

Awesome views, awesome hotel ”

Love that the hotel is located within walking distance to universal studio japan. From my room we got a good view of the park. We could see the rides and the crowd strolling around in the theme park. It is also within walking distance to the train station. Easy for us to travel around. The hotel is also very child friendly. All the small touches in the room are really appreciated. Such as providing child sized bedroom slippers and small step stool for my child to reach the basin to wash her hands, etc. They also gave out stickers to her in the morning when she greeted the staff good morning. All these made our stay very memorable.

Reviewed December 03, 2019

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Thank you very much for having us stay at our hotel. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.

Responded December 17, 2019
Hotel Universal Port
10.0
Exceptional
Jessica from Japan
Family with young children
Stayed 6 nights in December 2021

Yes!”

We got an incredible deal on this hotel through Agoda. It’s across the street from the JR, City Walk, and Universal Studios Japan. Rooms were fully stocked with all the toiletries you’d need. The store downstairs had all of the other necessities at a fair price. Our kids (7,5,&2) loved the lobby and dining areas. The staff was very accommodating and spoke enough English to make communicating comfortable and easy.

Reviewed December 22, 2021

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Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

Responded December 27, 2021
Hotel Universal Port
10.0
Exceptional
Jeffrey from Japan
Family with young children
Deluxe Quad Room
Stayed 3 nights in June 2022

Family of 6 ”

The hotel is great! We have 4 kids 8-2 years. The room is big enough for all of us to sleep comfortably. It’s very nice and clean! 5 mins walking to universal, very easy for the kids to do. Staff is very friendly and helpful. Restaurants are pricy in the area, but lawsons and McDonald’s are also close by and easy to get to.

Reviewed June 14, 2022

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Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

Responded June 15, 2022
Hotel Universal Port
10.0
Exceptional
Jamie from United States
Family with young children
Stayed 3 nights in May 2019

Excellent hotel, wish we stayed longer!”

Great hotel, big room size for our family of 4. Hotel was very clean, close to USJ and JR station. Originally booked room at the park front but changed and happy we did. The ferry to Osaka aquarium also departs right behind the hotel. Beds were comfy but pillows a bit hard for us. Overall good for the money! Would stay here again

Reviewed June 03, 2019

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Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. We will continue to promote better service in the future. We sincerely look forward to your next visit.

Responded July 12, 2019
Hotel Universal Port
10.0
Exceptional
Eden from Canada
Family with teens
Standard Twin Room
Stayed 3 nights in June 2019

Totally Awesome Stay!!!”

This was our family’s first trip to Japan so was unfamiliar with pretty much everything... This hotel was clean, comfortable and spacious. Location was within easy walking distance to “The Walk” for plenty of food options. It was just across the street from Universal Studios. Staff was friendly and efficient. Would definitely come back for another stay!

Reviewed June 29, 2019

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This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.

Responded July 12, 2019
Hotel Universal Port
10.0
Exceptional
Jasmine from Japan
Family with young children
Stayed 3 nights in November 2021

Great stay!”

We came a few hours early and we were able to leave our luggage while we went into the parks. After we checked in our bags were already in the room waiting for us. The room was just what we needed, especially the tub after a long day in the park. The amenities were great as well. The pillows were the only thing that I didn't love, but after reading some reviews I brought my own. We had a great stay and would stay here again in a heartbeat. Oh! There is no microwave in the room/hotel for you to use so just be aware of that.

Reviewed November 14, 2021

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This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. We look forward to seeing you soon on your next visit.

Responded November 15, 2021
Hotel Universal Port
10.0
Exceptional
Maria
Family with teens
Stayed 3 nights in April 2019

Exceptional”

Very detail oriented staff. Staff escorted us to our room at check-in to show us the way, they also offer us umbrellas on a rainy day. We did not ask, they just approached us and asked us if we needed the umbrellas to protect us from the weather. Perfect location, 2 minutes walk to Universal Studios and Universal City Train Station. Very clean rooms and they fixed them everyday.

Reviewed April 12, 2019

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10.0
Exceptional
Bronson from Japan
Couple
Standard King Room
Stayed 1 night in October 2021

Best value for money in a long time.”

Maybe cuz Corona, but we upgraded to top floor room for 7,000 yen more (wife and I) and it was totally worth it in every way. Came with some drink tickets in the lounge which turned out to be all you can drink, plus some afternoon tea type snacks. The room was probably valued at much more than we paid but i can only hope to pay close to the same amount the next time we make it up to the USJ area. The staff were super friendly and accommodative. I highy recommend if you are in the Universal Studios area.

Reviewed October 02, 2021

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Thank you very much for your stay at our hotel. We are grateful for receiving a valuable evaluation. We aim to become a service that gives you excitement and satisfaction even when you come next time, we will best service forward daily. We will be waiting for your continued use.

Responded October 12, 2021
Hotel Universal Port
10.0
Exceptional
TsungHsun from Taiwan
Couple
Standard Twin Room
Stayed 2 nights in December 2018

perfect”

We had a great time while staying in hotel universal port. The room and the facility were amazingly clean and comfortable, especially the shower and washroom. Everything was perfect and yes i would recommend any of you to stay in this place when you come to USJ, I will come back here for sure!

Reviewed February 10, 2019

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Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.

Responded February 12, 2019
Hotel Universal Port
10.0
Exceptional
SWEE from Malaysia
Family with young children
Deluxe Quad Room
Stayed 2 nights in July 2022

Highly recommended ”

To our surprise, the hotel is very new and staff are very friendly. The lobby is decorated with Minion theme, which is awesome. The room is very comfortable, clean and modern. Bathroom amenities are complete and hygiene. The hotel is located just right in front of the Universal Studio. Very convenient.

Reviewed July 07, 2022

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Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay. We appreciate your valuable feedback. It is a pleasure to read that you enjoyed your stay at our hotel. We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.

Responded July 16, 2022
Hotel Universal Port
10.0
Exceptional
Al from Oman
Solo traveler
Standard Twin Room
Stayed 4 nights in October 2021

Fantastic hotel ”

This hotel is amazing. It's just across the street from Universal studios Japan. Moreover, the room is spacious, clean and have all of amenities. Near by there are restaurants, shops and train station. Best choice to stay in if you plan to visit universal studios.

Reviewed October 10, 2021

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Thank you very much for using our hotel. Thank you for evaluating us a lot. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.

Responded October 11, 2021
Hotel Universal Port
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