2019

Hotel Universal Port

1-1-111 Sakurajima Konohana-ku, Bay Area, Osaka, Japan, 554-0031 - See map
Free Wi-Fi
9.1
Exceptional
/10
(7,367 reviews)See what guests said
Housekeeping63
View32
Children's activities9
select your datePlease enter your stay dates to see price
Hotel Universal Port

"Hotel is located 200 metres from train station and Universal Studios - ideal for those planning to visit the theme park."

Johnny - December 28, 2019

Standard King Room - Guestroom Hotel Universal Port
Lobby Hotel Universal Port
Interior view Hotel Universal Port
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See map
Popular landmarks
Universal Studios Japan 500 m
Osaka Aquarium Kaiyukan 1.52 km
Shinsaibashi-Suji Shopping Street 5.54 km
Dotonbori 5.86 km
Minami (Namba) 5.89 km
Kuromon Market 6.29 km
Tsutenkaku 6.45 km
Kuchu Teien Observatory 6.5 km
Osaka Castle Park 8.39 km
Osaka Castle 8.99 km
Nearby landmarks
Universal City Train Station 200 m
Universal Citywalk Osaka 250 m
Little Osaka 250 m
Osaka Takoyaki Museum 260 m
Universal Studios Japan 500 m
Minion Park 580 m
Sakurajima Train Station 690 m
Tempozan Ferry 970 m
Ajikawaguchi Train Station 1.03 km
Tempozan Park 1.08 km
9.1

Exceptional

Location rating score

Exceptional location
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
What guests are saying:Read all 7,367 reviews
Exceptional reputation
Recommended by 97% of guests
Exceptional cleanliness
9.5 rating for cleanliness
Fantastic breakfast
94% positive mentions
Exceptional comfort
9.2 room quality and comfort

This hotel and its staff is definitely a 5 star hotel (in my opinion) in regards to overall quality and value.

Kevin | July 19, 2019

I strongly recommend that anyone that goes to Universal Studios to stay at this hotel.

Kevin | July 19, 2019

  • 200 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Steamroom

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Osaka every 1 minutes on Agoda.com
Value for money9.0
Distance to city center15km
Location rating9.1
Nearest airportOsaka International Airport (ITM)
Distance to airport13.4 km

Rooms available at Hotel Universal Port

9.2
Exceptional
Room comfort & quality
Superior Room
Superior Room
...
  • Room size: 34 m²/366 ft²
  • River view
  • 2 single beds and 1 sofa be...
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Deluxe Room
Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds and 2 sofa be...
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Standard Twin
Standard Twin
...
  • Room size: 28 m²/301 ft²
  • Park view
  • 2 single beds
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Standard King Room
Standard King Room
...
  • Room size: 28 m²/301 ft²
  • Park view
  • 1 king bed
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Standard Twin Room
Standard Twin Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
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Connecting Family Room
Connecting Family Room
...
  • Room size: 80 m²/861 ft²
  • Non-smoking
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Superior Twin Room *Refurbished room
Superior Twin Room *Refurbished room
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
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Deluxe Corner Room
Deluxe Corner Room
...
  • Room size: 46 m²/495 ft²
  • Non-smoking
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Party Room
Party Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
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Deluxe Corner Room
Deluxe Corner Room
...
  • Room size: 46 m²/495 ft²
  • Non-smoking
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Frequently asked questions

What time is check-in and check-out at Hotel Universal Port?

Check-in at Hotel Universal Port starts from 03:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Hotel Universal Port to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

Is breakfast offered at Hotel Universal Port?

Buffet breakfast is offered at Hotel Universal Port. There is an additional charge of 2800 JPY for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

What are my dining options at Hotel Universal Port?

Hotel Universal Port features an on-site restaurant for your dining convenience. Dinner is served here. Dishes are served in a la carte and buffet during opening hours.

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What people love about Hotel Universal Port

  • 8.8
    Excellent

    "Amenities were good - the provide nice complimentary tea and herbals masks!"

    Johnny

    |

    December 28, 2019

  • 10.0
    Exceptional

    "I stayed here twice already and it's one of my favourite hotels."

    Dyg

    |

    March 1, 2020

  • 10.0
    Exceptional
    Location

    "The place is conveniently located near Universal Studios Japan."

    AILEEN

    |

    January 13, 2020

Property ranking|Compared to 5,827 Osaka properties
See all rankings
Cleanliness score
9.5/10
Room comfort score
9.2/10
Review score - United States
9.3/10
Service score
9.2/10
Better than
99
%
of Osaka properties
Better than
99
%
of Osaka properties
Better than
99
%
of Osaka properties
Better than
98
%
of Osaka properties
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Overall rating:
9.1
Exceptional
7,390 reviews
Cleanliness
9.5
Facilities
9.0
Location
9.1
Read all reviews >
What travelers say they love:
The room was big and spacious, bathroom came with separate s...
Johnny from Singapore
Family with older children
More about Hotel Universal Port

More about Hotel Universal Port

A bright and stylish hotel hugging the entrance to Universal Studios Japan, Hotel Universal Port is a perfect place for a family vacation. A huge fish tank greets you at registration, and the marine theme continues throughout the hotel. The large beds in the good-sized rooms are very comfortable and everything is new, fresh, and clean. The hotel has a kid’s room where children can play in a safe environment. An Italian restaurant and a delightful restaurant with a terrace overlooking the water make good dining choices. Universal Studios is fun for both the kids and the parents, and you will find plenty of shopping and fun little restaurants. Do not miss the aquarium at Tempozan, and make sure to check out the whale shark. Please enter your dates on our secure online booking form to make a reservation at Hotel Universal Port.

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Most talked about facilities

Housekeeping
50 mentions
Breakfast
17 mentions
View
14 mentions
Food & Dining
12 mentions

What they offer

9.6
Exceptional
Cleanliness

"Its was clean and room was bigger than the usual that you wi..."

Benjamin

|

December 4, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Continental

Restaurants on site

ポートダイニング リコリコ
Cuisine:Chinese, European, Japanese
Menu:A-la-carte

Nearby restaurants

Japanese cuisine
Japanese cuisine
Daiki Suisan Sushi-Go-Round ( Kaitensushi ) Universal City Walk Osaka
260 m Japanese, Sushi
Inaba Wako Universal City Walkosaka
280 m Japanese
Kushi-Ya Monogatari Universal City Walkosakatm
280 m Japanese
American cuisine
American cuisine
Hard Rock Cafe Osaka
240 m American, Bar
Fusa-Chan
5.5 km American, Japanese
Moonshine Karaoke Bar
5.5 km American, Bar, Fusion
Cafe
Cafe
Pancake Days Universal City Walk
280 m Cafe
Ha Ha Ha
1.7 km Cafe
Planet Cafe
3.8 km Cafe

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hotel Universal Port from real guests

Overall rating
9.1
Exceptional
From 7390 reviews
9.3Cleanliness
9.2Room comfort and quality
9.1Service
Agoda Reviews (3514)Booking.com Reviews (3853)
Rating via Agoda9.1
/
10
Cleanliness9.5
Facilities9.0
Location9.1
Room comfort and quality9.2
Service9.2
Value for money9.0
High score for Osaka
Rating
9+ Exceptional (1071)
8-9 Excellent (333)
7-8 Very Good (230)
6-7 Good (48)
<6 Below Expectation (42)
Time of the year
Mar - May (343)
Jun - Aug (466)
Sep - Nov (356)
Dec - Feb (559)
Don't miss out!Users are booking a place in Osaka every 1 minutes on Agoda.com
All guests (3514)
All room types
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Show reviews that mention 

Showing 1724 verified guest comments
12345
10.0
Exceptional
Anna from Philippines
Group
Superior Room
Stayed 2 nights in June 2019

We loved our stay!”

My friends and I got a great deal from Agoda and stayed at Hotel Universal Port for 2 nights. The superior room was clean and huge (considering most of the accommodations we've tried were compact). Our room had 3 beds, had the lovely Osaka Bay view, and the location was perfect for us since we just had to cross to get to USJ and was near the ferris wheel, aquarium, and convenience stores. The staff were always pleasant and helpful. The minions theme was super cute and very inviting! Highly recommend this hotel!

Reviewed June 25, 2019

Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.

Responded July 12, 2019
Hotel Universal Port
8.8
Excellent
Pesta from Indonesia
Group
Deluxe Room
Stayed 2 nights in June 2017

Superb”

This is our first time to visit Osaka. Why we chose to stay at Hotel Universal Port, because we are a group of 4 person, and this hotel could accommodate the whole group in one bedroom. The room was spacious for 4 of us. We can walk around the room without trouble. The toiletries was awesome and cute. We are given pajamas during our stay. Our view was the Universal Studio Japan, where our main destination in Osaka. The hotel lobby was full with Minion ornaments, which is cool. Overall, we satisfied to stay at this hotel and would recommend to our friends/families who would travel to Osaka. Thank Hotel Universal Port!

Reviewed July 12, 2017
9.3
Exceptional
Narelle from Australia
Couple
Standard King Room
Stayed 3 nights in February 2013

Great location and excellent rooms”

Modern and spacious for a Japanese Hotel

The Hotel Universal Port is located within easy walking distance from the JR Universal Station. The staff at the hotel are friendly and helpful and speak relatively good English. The hotel is situated directly next to Universal Studios where there are a multitude of activities for families and the young at heart. The hotel rooms look either over the water or Universal Studios. The Osaka aquarium and giant ferris wheel are an easy and enjoyable 10 minute ferry ride away. The ferry pickup point is directly out the front of the hotel. We found the hotel to be one of the cleanest and largest rooms that we stayed in whilst in Japan.

Reviewed February 13, 2013
10.0
Exceptional
Victor from Singapore
Family with young children
Deluxe Room
Stayed 2 nights in December 2017

Exceptional”

Going to the Osaka Aquarium is a real breeze by taking the ferry. This ferry jetty is just 3 mins walk from the hotel lobby. You get to see nice view of the port and to the aquarium is just about 20 mins. We booked a family room and it was really comfortable with the amount of space available. It is the furthest hotel to USJ compared to the others. Still it is not that bad. In fact, it is a less crowded walk to USJ as the guests of other hotels would have to throng through the overhead bridge to USJ. From Hotel Universal Port, it is a matter of crossing the traffic lights.

Reviewed February 08, 2018
10.0
Exceptional
Sam from Hong Kong
Family with young children
Standard Twin
Stayed 4 nights in May 2017

Excellent hotel for family ”

We had a wonderful stay at Hotel Universal Port for 4 nights. We booked the standard twin room, the room is spacious enough for family of 4, my kids liked the bathroom very much. The Hotel was clean and staff were friendly. Location was great that just 4 min walk to both train station and USJ, shuttle boat to Osaka Aquarium was just next to the back door of the Hotel. I highly recommend this Hotel to families who plan to visit USJ during their stay at Osaka.

Reviewed June 03, 2017
10.0
Exceptional
Priscila from Philippines
Family with teens
Superior Room
Stayed 3 nights in May 2019

simply amazing”

This hotel is one of the best! Very near USJ, JR station, Airport limousine bus and Universal city walk where you can shop and dine. Just walking distance, about 5 -10 minjutes depending on the pace.The room/ facilities is very clean. complete toiletries with pajamas, slippers, comb, and even muscle relieving patches. You can also buy tickets for USJ and osaka aquariium and ferry boat from the hotel. The ferry boat terminal is just at the back of the hotel. I consider this hotel quite cheap considering the comfort and the amenities they offer. And lastly, the staff are very helpful, kind and accommodating. They can help you with the directions. Given another opportunity, I will definitely stay again in this hotel. Thank you so much Hotel Unviersal Port. You gave us a wonderful and amazing experience.

Reviewed May 24, 2019
9.7
Exceptional
Nurshamazni from Singapore
Couple
Stayed 3 nights in May 2013

All that you could ever ask for”

Amazing hotel, beautiful hotel view, close to Universal Studio Japan and subway station.

This hotel is fantastic. The room are large, clean and comfortable. The toilet is uber cool especially the bidet. Don't be alarmed when a button control it all. Everything is in tip-top condition. my room is located at the 12th floor and we got the USJ view. It was amazing, especially when we get to witness the sunset. Internet was super high speed! the universal walk is really beautiful and you should visit the takoyaki museum and have your dinner there Universal port is the offical hotel for USJ, so you are able to purchase it straight at the counter. We also bought our Kaiyukan Aquarium tickets plus a round trip boat ride from the hotel. it cost me around 3200 yen if im not wrong. everything was worth it. It is located really near to the train station. So its really accessible. and if u do not wish to take the train to KIX, u can actually take the airport bus from the bus terminal. it cost me 1500yen but i think its more convinient and hassle free to take the bus. i would strongly recommend this hotel to anyone!

Reviewed June 08, 2013
9.2
Exceptional
Blair from United States
Couple
Standard Twin
Stayed 2 nights in October 2015

Exceptional”

We stayed at the universal port so that we could go to the universal studio, we did go to the universal studio with our pass, hence, we only had 10 minutes in the park before they closed and all of the rides were closed down. we then went to look for turkey legs to eat, they were all sold out. During our short visit to the theme park we only go to see zombies walking around. I guess we were lucky in a sense that we did not get to purchase the fast pass along with the park admission tickets because we got back on the train so late. we were really excited to go to the park but, we had other places that we needed to go to before we could play. we will be coming back to the kayukan and universal studio park in November 2017, we have not yet decided where our lodging would be. I really liked our room in universal port. Akamine and Wong

Reviewed August 31, 2017
10.0
Exceptional
HENDY from Indonesia
Family with young children
Deluxe Room
Stayed 3 nights in December 2018

Big comfortable and clean room”

We stayed in 4 beds room. The room is very nice, spacious, and clean. Amenities provided are very complete. Children and adult pajamas, toothbrushes, high quality soap and shampoo, even the automaticntoilet is perfect. Our kids love the room. The view of the harbor from the room is also amazing. There are 4 units of coin laundry machine along with dryers available in 2nd floor, making it easy to do laundry. The hotel also have ticket counters selling universal and kaiyukan aquarium tickets. It opens at 7am. It's just a short 5 minutes walk to universal studio with our young kids. Ferry to kaiyukan aquarium departed and arrived just at the back of the hotel. The only drawback is it takes a bit of time (30 mins) to get to middle of Osaka (namba, dotombori, etc), but we think the spacious and comfortable room is much more worth it than the smaller rooms we usually get in namba hotel at more expensive price. Will certainly come back again

Reviewed December 28, 2018

Thank you very much for staying at our hotel the other day. We will continue to promote better service in the future. We sincerely look forward to your next visit.

Responded February 09, 2019
Hotel Universal Port
10.0
Exceptional
CHIEN from Taiwan
Couple
Standard King Room
Stayed 3 nights in November 2012

The greatest location and the best choice for visi”

Cleaning room and comfortable atmosphere

The location of Hotel Universal Port (HUP) is very close to USJ and JR station. To stay in this hotel can save your time for transportation. We only took about 20 minutes from here to the Osaka main railway station by JR. There are also three hotels nearby USJ but we think HUP is your best choice because of their large room space, comfortable atmosphere, nice facility, heartwarming staff, cleaning room and so on.

Reviewed November 16, 2012
9.6
Exceptional
Wei from China
Family with young children
Superior Room
Stayed 2 nights in September 2016

best choice if you are visiing univiersal studio!”

I think this is probably the best choice if universal stuido is your target. It's an easy 5 min walk to the theme park. The bedroom is a little dated, but acceptable. I stayed two nights at Universal Port so that I could have ample time at the theme park and the aquarium (the ferry to the aquarium is just beside the hotel). I spent my other 2 nights in Osaka at Marriott. Overall, I will still choose this hotel if I am viisting the studio again.

Reviewed November 25, 2016
8.8
Excellent
Mathew from Singapore
Family with young children
Standard Twin
Stayed 4 nights in June 2016

Great Stay!”

This is our 2nd time in Universal Port Hotel, and we are not disappointed! This time the room was slightly smaller and the last, but still a good size room. The amenities are great and the place is very clean. Most of all, the service from the staff are fantastic! Very helpful, very polite, greeted us everywhere we met! The train station is nearby, and accessibility to most parts of Osaka is easy. Great for family with young kids.

Reviewed June 13, 2016
10.0
Exceptional
Nurul from Singapore
Couple
Twin Room
Stayed 1 night in December 2018

Highly recommended!”

If you ever travel to Osaka and are planning to visit USJ, I would highly recommend this hotel to you. The staff are friendly, the rooms are big and clean, the beds are comfortable and the toilets are big and clean. It is just a 4-min walk to the Universal City station and not far from Osaka and Shin-Osaka stations. I would love to come here again if I visit Osaka again. I stayed in the minion room the first night and a standard room the second night. The minion room is so cute and the beds are so pretty! Highly recommended if you are a true minion fan. They allow you to keep the minion-designed hotel cards and the minion bag and toiletries!

Reviewed December 23, 2018

This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

Responded March 06, 2019
Hotel Universal Port
10.0
Exceptional
Nurul from Singapore
Couple
Superior Room
Stayed 1 night in December 2018

Highly recommended!!!”

If you ever travel to Osaka and are planning to visit USJ, I would highly recommend this hotel to you. The staff are friendly, the rooms are big and clean, the beds are comfortable and the toilets are big and clean. It is just a 4-min walk to the Universal City station and not far from Osaka and Shin-Osaka stations. I would love to come here again if I visit Osaka again. I stayed in the minion room the first night and a standard room the second night. The minion room is so cute and the beds are so pretty! Highly recommended if you are a minion fan. They allow you to keep the minion-designed hotel cards and the minion bag and toiletries!

Reviewed December 23, 2018

Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.

Responded March 06, 2019
Hotel Universal Port
9.2
Exceptional
yun from Taiwan
Family with young children
Standard Twin
Stayed 2 nights in April 2019

Exceptional”

We stayed 2 nights at this hotel with our 3.5 year old daughter. Staff we met were all very friendly. We originally booked a twin room - we checked in and were happy with the room (space, doctor etc) until we found all kinds of stuff (small pieces of paper, dry rices...and even a pill) on the carpet. We talked to the reception and our situation was immediately been taken care of - they changed us to another room (a bit bigger and with clean floor). We appreciate hotel’s attention to our problem and the solution they found for us. We also took breakfast at the Dinosaur restaurant, it was delicious and satisfying service. Hotel is few minutes away from the USJ’s animated area, near to the port, we had a 1 minute easy access from hotel’s back door to the Captain Line (boat) to Osaka Aquarium. Overall a very pleasant stay.

Reviewed April 11, 2019
10.0
Exceptional
Therese from Philippines
Family with young children
Standard King Room
Stayed 3 nights in October 2017

Best hotel ever ”

That’s how my kids call Hotel Universal Port. There’s nothing that they don’t love about it. We waited a bit long for check-in since we arrived early but it’s all good since the kids were busy watching Despicable Me shown in the lobby. Location is just across Universal Studios. You can even see some rides from the hotel room. Food is also great. We had buffet breakfast. This hotel was a very good choice for my family.

Reviewed November 02, 2018
10.0
Exceptional
Carolyn from Philippines
Family with young children
Standard Twin
Stayed 3 nights in April 2019

SUPERB!!!!”

It's right beside Universal Studio Osaka and the rooms are huge. Complete room amenities, staff are friendly, the environment is inviting, train station is just across, luxury hotel in a very cheap price. Would stay in this hotel again even if it is not in the middle of Osaka because money wise, this is really worth it plus the center of Osaka is just a short train trip away.

Reviewed May 17, 2019
8.7
Excellent
Steven from Canada
Couple
Stayed 2 nights in January 2013

Incredibly nice hotel but out of the city”

Very clean and modern.

this hotel is definitely the best option if you're going to universal studios in osaka. the price is incredibly reasonable and the rooms are the best in town. everything is clean and well maintained. i also found the rooms to be very spacious and a little more "western like". it's not for the downtown experience but a great addition to your trip if you're planning to spend a week or so in osaka. taking out money is a bit tricky as the lawson doesn't allow international visas. there is a 7-11 about a 10 minute walk from the hotel where you can take out funds. in fact, try to know where all of the 7-11's are in japan wherever you're staying as they are a great place for not only taking out money but also pigging out on snacks. happy travels.

Reviewed February 05, 2013
10.0
Exceptional
Weihui from Singapore
Family with teens
Superior Room
Stayed 2 nights in April 2018

Perfect for a trip to Universal Studios Japan”

Comfortable and spacious room, there was even a small seating area with a table and chair. Great view facing the port. Location was fantastic, just a short 5-10 mins walk to the subway station and theme park. Perhaps the only downside was that there wasn't a convenience store in the hotel. But we could easily walk over to Universal CityWalk, which has convenience stores, cafes and restaurants, so it wasn't much of an issue. Overall, it's a great option if you're planning to go to the theme park.

Reviewed April 21, 2018
9.6
Exceptional
Sutanto from Indonesia
Family with young children
Standard Twin
Stayed 2 nights in April 2018

Good location from Universal Studios Osaka”

The hotel is located near Universal Studios Osaka. It is not as near as the other hotels that are situated at the mall right next to the Universal Studios but a 5 minute walk out of the hotel to the Studios entrance. The hotel is very nice to stay in especially if we get a room with the view of the Universal Studios. They have amenities especially for children too!

Reviewed April 19, 2018
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  • Exceptional location
  • Universal Studios Japan
  • Universal City Train Station is within 0.2 km
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