Hotel Universal Port
Standard King Non-Smoking - Bed Hotel Universal Port
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Interior view Hotel Universal Port
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9.1
Exceptional
3.7% this month
/10
(3012 reviews)See what guests said
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9.1
Exceptional
Location rating score
Exceptional location
Parking
Available
  • Universal City Train Station220 m
  • Little Osaka250 m
  • Universal City Walk Osaka260 m
  • Universal Studios Japan510 m
  • Sakurajima Train Station690 m
  • Ajikawaguchi Train Station1.03 km
  • Tempozan Tosenjo1.08 km
  • Asashiobashi Subway Station1.17 km
  • Tempozan Ferris Wheel1.24 km
  • Tempozan Giant Ferris Wheel1.26 km
  • Free Wi-Fi

    Hotel Universal Port

    1-1-111 Sakurajima Konohana-ku, Bay Area, Osaka, Japan, 554-0031 - See map
    "We had 3 beds and it was a nice size for a Japanese hotel."
    Jennifer - January 3, 2019
    Exceptional reputation
    Recommended by 98% of guests
    Exceptional cleanliness
    9.5 rating for cleanliness
    • 220 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Steamroom

    • Air conditioning

    This property is in high demand!

    Booked 211 times | 28 travelers are looking at this property right now

    Property ranking|Compared to 13,682 Osaka properties
    See all rankings
    Value for money score
    9.0/10
    Location score
    9.1/10
    Service score
    9.2/10
    Cleanliness score
    9.5/10
    Better than
    99
    %
    of Osaka properties
    Better than
    99
    %
    of Osaka properties
    Better than
    99
    %
    of Osaka properties
    Better than
    99
    %
    of Osaka properties
    Value for money9.0
    Distance to city center15km
    Location rating9.1
    Nearest airportOsaka International Airport (ITM)
    Distance to airport13.8 km

    Rooms available at Hotel Universal Port

    9.2
    Exceptional
    Room comfort & quality
    Superior Non-Smoking
    Superior Non-Smoking
    ...
    • Room size: 34 m²/366 ft²
    • River view
    • 2 single beds and 1 sofa be...
    Enter dates to see prices
    Standard Twin Non-Smoking
    Standard Twin Non-Smoking
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    Enter dates to see prices
    Deluxe Non-Smoking
    Deluxe Non-Smoking
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds and 2 sofa be...
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    Deluxe Corner Room
    Deluxe Corner Room
    ...
    • Room size: 46 m²/495 ft²
    • Non-smoking
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    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    Enter dates to see prices
    Superior Twin Room (Harbor Side)
    Superior Twin Room (Harbor Side)
    ...
    • Room size: 34 m²/366 ft²
    • Non-smoking
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 34 m²/366 ft²
    • Non-smoking
    Enter dates to see prices
    Standard King Room
    Standard King Room
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Hotel Universal Port?

    Check-in at Hotel Universal Port starts from 03:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Hotel Universal Port to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to Hotel Universal Port?

    If you would like to drive to Hotel Universal Port, a car park is available onsite with an additional charge of 2500 JPY per day.

    Is breakfast offered at Hotel Universal Port?

    Buffet breakfast is offered at Hotel Universal Port. There is an additional charge of 2800 JPY for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    What are my dining options at Hotel Universal Port?

    Hotel Universal Port has an in-house restaurant for hungry guests to dine-in. Port Dining Ricorico comes highly recommended by the property. A variety of cuisines is served at the restaurant. You can choose from an all-you-can-eat buffet, or select signature dishes with the " la carte menu option.

    What is the smoking policy at Hotel Universal Port?

    Hotel Universal Port is a smoke-free property in all rooms. However, guests are permitted to smoke in the designated smoking areas provided.

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    What people love about Hotel Universal Port

    • 8.8
      Excellent
      Cleanliness

      "Rooms are clean and beds are comfy with nice view f USJ."

      Wing B.

      |

      January 13, 2019

    • 8.8
      Excellent
      Location

      "The location is great its in the middle of universal city few steps away from city walk."

      fahhad

      |

      April 20, 2016

    • 9.6
      Exceptional
      Location

      "Always very nearby Osaka walk with plenty of restaurants!"

      Cynthia

      |

      September 1, 2018

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    More about Hotel Universal Port

    More about Hotel Universal Port

    10.0
    Exceptional

    "The staff are friendly, the rooms are big and clean, the bed..."

    Nurul H.

    |

    December 23, 2018

    An overview

    Show less

    What they offer

    9.2
    Exceptional

    "Great hotel."

    Jennifer

    |

    January 3, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Japanese cuisine
    Japanese cuisine
    Daiki Suisan Sushi-Go-Round ( Kaitensushi ) Universal City Walk Osaka
    260 m Japanese, Sushi
    Inaba Wako Universal City Walkosaka
    280 m Japanese
    Kushi-Ya Monogatari Universal City Walkosakatm
    280 m Japanese
    American cuisine
    American cuisine
    Hard Rock Cafe Universal Citywalk Osaka
    230 m American, Bar
    Hard Rock Cafe Osaka
    240 m American, Bar
    Fusa-Chan
    5.5 km American, Japanese
    Cafe
    Cafe
    Starbucks Coffee Hotel Keihan Universal Tower
    190 m Cafe
    Mumin Stand Universal City Walkosaka
    280 m Cafe
    Pancake Days Universal City Walk
    280 m Cafe

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Hotel Universal Port from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3012)Booking.com Reviews (4341)
    9.1
    /
    10
    Exceptional
    3.7% this month
    Cleanliness9.5
    Facilities9.0
    Location9.1
    Room comfort and quality9.2
    Service9.2
    Value for money9.0
    Rating
    9+ Exceptional (937)
    8-9 Excellent (309)
    7-8 Very Good (213)
    6-7 Good (45)
    <6 Below Expectation (40)
    Time of the year
    Mar - May (339)
    Jun - Aug (458)
    Sep - Nov (284)
    Dec - Feb (463)
    All guests (3012)
    All room types
    All languages

    Show reviews that mention 

    Showing 1544 verified guest comments
    12345
    10.0
    Exceptional
    Hyunjung from South Korea
    Family with young children
    Superior Non-Smoking
    Stayed 3 nights in July 2019

    Great to stay and visit Universal Studio”

    We stayed 3 nights and went to Universal Studio for 1.5days! lovely Japanese and western combined breakfast. Close to the shops and restaurants. Handy transportation to Kansai airport. The hotel staffs are very friendly and helpful. will definitely go back next time!

    Reviewed July 22, 2019

    Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time. I am very pleased that you have liked us. I am happy if you can use the hotel again.

    Responded August 09, 2019
    Hotel Universal Port
    10.0
    Exceptional
    Eden from Canada
    Family with teens
    Standard Twin Non-Smoking
    Stayed 3 nights in June 2019

    Totally Awesome Stay!!!”

    This was our family’s first trip to Japan so was unfamiliar with pretty much everything... This hotel was clean, comfortable and spacious. Location was within easy walking distance to “The Walk” for plenty of food options. It was just across the street from Universal Studios. Staff was friendly and efficient. Would definitely come back for another stay!

    Reviewed June 29, 2019

    This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.

    Responded July 12, 2019
    Hotel Universal Port
    10.0
    Exceptional
    Kevin from United States
    Solo traveler
    Standard Twin Non-Smoking
    Stayed 3 nights in May 2019

    Exceptional”

    This hotel and its staff is definitely a 5 star hotel (in my opinion) in regards to overall quality and value. I strongly recommend that anyone that goes to Universal Studios to stay at this hotel. The quality of the in room amenities are also superb.

    Reviewed July 19, 2019

    Thank you very much for using our hotel. Thank you for evaluating us a lot. We will continue to promote better service in the future. We sincerely look forward to your next visit.

    Responded August 09, 2019
    Hotel Universal Port
    10.0
    Exceptional
    Anna from Philippines
    Group
    Superior Non-Smoking
    Stayed 2 nights in June 2019

    We loved our stay!”

    My friends and I got a great deal from Agoda and stayed at Hotel Universal Port for 2 nights. The superior room was clean and huge (considering most of the accommodations we've tried were compact). Our room had 3 beds, had the lovely Osaka Bay view, and the location was perfect for us since we just had to cross to get to USJ and was near the ferris wheel, aquarium, and convenience stores. The staff were always pleasant and helpful. The minions theme was super cute and very inviting! Highly recommend this hotel!

    Reviewed June 25, 2019

    Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.

    Responded July 12, 2019
    Hotel Universal Port
    10.0
    Exceptional
    Jenny from Australia
    Family with young children
    Standard Twin Non-Smoking
    Stayed 2 nights in June 2019

    Perfect for families really fun”

    We booked two rooms at a great price with 2 single beds each. This was perfect we had 3 adults and two children. The hotel is perfectly clean. Very nice amenities and was super fun. Good size for Japan. We only went to the cafe for a quick snack and beer, reasonably priced. Did not use other restaurants as was going to theme park and also ate at Hard Rock Cafe opposite the universal entry which was fun for us because we live in the country. The foyer alone was enough to entertain our two ( 2 and 6). Staff lovely. Separate toilet and shower and sink made it easier with kids. Aquarium across on the ferry worth a visit. We had a view over the theme park which was really cool to watch the roller coaster and watch the streams of people head to and from the park. Would definitely stay again.

    Reviewed June 16, 2019

    Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

    Responded July 12, 2019
    Hotel Universal Port
    8.8
    Excellent
    Cindy from Indonesia
    Family with teens
    Deluxe Non-Smoking
    Stayed 2 nights in June 2019

    Near USJ ”

    Hotel is located 5 minutes walk from USJ’s front gate. There are other hotels that are closer, but we didn’t mind a little bit of walk. Rooms are spacious, we also had connecting rooms with the kids. Pillows are hard though...WiFi is working well. Behind the hotel , u can ride a boat to go to the aquarium and Tempozan Ferris wheel.

    Reviewed June 13, 2019

    Thank you very much for staying at our hotel the other day. We will continue to promote better service in the future. We sincerely look forward to your next visit.

    Responded July 12, 2019
    Hotel Universal Port
    9.6
    Exceptional
    nga from Hong Kong
    Family with young children
    Standard Twin Non-Smoking
    Stayed 2 nights in May 2019

    Excellent hotel for Minions lover”

    The hotel is now decorated with many Minions so happy for minions lover. The room was upgraded and the size is very big. Most of the staff is nice and they try hard to communicated even they are not good at English. However, the buffet dinner restaurant male manager is not very friendly at all maybe because they have enough group bookings so they don't have to focus on service with hotel guest I guest. The room is in good condition and its family friendly.

    Reviewed June 13, 2019

    Thank you very much for staying at our hotel the other day. We will continue to promote better service in the future. We sincerely look forward to your next visit.

    Responded July 12, 2019
    Hotel Universal Port
    9.2
    Exceptional
    Paula from Guam
    Family with young children
    Standard Twin Non-Smoking
    Stayed 3 nights in May 2019

    Bello!”

    The staff are very helpful. The hotel had a Minion theme and my daughter loved it! The hotel offers many promos including Universal, Legoland, Kaiyukan Aquarium as well as the ferry to get there. It's located near Universal but about 20 minutes to Namba area via train.

    Reviewed June 05, 2019

    Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. We look forward to seeing you soon on your next visit.

    Responded July 12, 2019
    Hotel Universal Port
    10.0
    Exceptional
    Jamie from United States
    Family with young children
    Deluxe Non-Smoking
    Stayed 3 nights in May 2019

    Excellent hotel, wish we stayed longer!”

    Great hotel, big room size for our family of 4. Hotel was very clean, close to USJ and JR station. Originally booked room at the park front but changed and happy we did. The ferry to Osaka aquarium also departs right behind the hotel. Beds were comfy but pillows a bit hard for us. Overall good for the money! Would stay here again

    Reviewed June 03, 2019

    Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. We will continue to promote better service in the future. We sincerely look forward to your next visit.

    Responded July 12, 2019
    Hotel Universal Port
    9.6
    Exceptional
    Jeniffer from Indonesia
    Family with young children
    Superior Non-Smoking
    Stayed 1 night in May 2019

    The hotel super great! They really care with customer. They provide us not only a toothbrush ”

    They provide guest with bubble bath, herbal tissue, for our kid with kids robe, small room sandals, toothbrush mini and spound for bath! Really recommend, their location also superb! 5 minutes walks only to USJ. We will come back for sure

    Reviewed June 03, 2019

    This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. We look forward to seeing you soon on your next visit.

    Responded July 12, 2019
    Hotel Universal Port
    10.0
    Exceptional
    Mona from Philippines
    Couple
    Standard King Non-Smoking
    Stayed 4 nights in May 2019

    Convenient location”

    The hotel is walking distance to Universal Studios, the train station and ferry port. The distance from the hustle and bustle of Osaka’s main tourist areas (Dotonbori, Umeda, etc) is a plus if you want to end the day quietly.

    Reviewed May 28, 2019
    10.0
    Exceptional
    Priscila from Philippines
    Family with teens
    Superior Non-Smoking
    Stayed 3 nights in May 2019

    simply amazing”

    This hotel is one of the best! Very near USJ, JR station, Airport limousine bus and Universal city walk where you can shop and dine. Just walking distance, about 5 -10 minjutes depending on the pace.The room/ facilities is very clean. complete toiletries with pajamas, slippers, comb, and even muscle relieving patches. You can also buy tickets for USJ and osaka aquariium and ferry boat from the hotel. The ferry boat terminal is just at the back of the hotel. I consider this hotel quite cheap considering the comfort and the amenities they offer. And lastly, the staff are very helpful, kind and accommodating. They can help you with the directions. Given another opportunity, I will definitely stay again in this hotel. Thank you so much Hotel Unviersal Port. You gave us a wonderful and amazing experience.

    Reviewed May 24, 2019
    10.0
    Exceptional
    Christabelle from Singapore
    Couple
    Standard Twin Non-Smoking
    Stayed 3 nights in May 2019

    Fantastic Room and View”

    We were blown away from the moment we stepped into the room. Beautiful decor and atmosphere. Best part was that our room overview was USJ and we could see people enjoying the park to the max. Staff was super friendly and helpful. Location was super accessible to the park and also within 30mins to all the places we wanted to go in Osaka. Will stay again!

    Reviewed May 19, 2019
    10.0
    Exceptional
    Carolyn from Philippines
    Family with young children
    Standard Twin Non-Smoking
    Stayed 3 nights in April 2019

    SUPERB!!!!”

    It's right beside Universal Studio Osaka and the rooms are huge. Complete room amenities, staff are friendly, the environment is inviting, train station is just across, luxury hotel in a very cheap price. Would stay in this hotel again even if it is not in the middle of Osaka because money wise, this is really worth it plus the center of Osaka is just a short train trip away.

    Reviewed May 17, 2019
    8.8
    Excellent
    Dylan from Australia
    Couple
    Standard King Non-Smoking
    Stayed 2 nights in April 2019

    Very good hotel.”

    Visiting Universal Studios Osaka this hotel is convenient to the park and to the train station to get into Osaka to have a look around. A very good themed environment throughout the hotel related to Universal and everything looked very well maintained. Would definitely stay again.

    Reviewed May 15, 2019
    9.2
    Exceptional
    Ma from Qatar
    Family with young children
    Standard Twin Non-Smoking
    Stayed 2 nights in May 2019

    A very convenient hotel!!!”

    Great place to stay... Walking distance to USJ. Wide variety of restaurant in Osaka City walk which is opposite to USJ and very convenient to get on the JR train. Will definitely stay again when i visit Japan. Staff are friendly and helpful. Kids friendly hotel. We got a room overlooking USJ, you can watch the parade every night at 8pm.

    Reviewed May 12, 2019
    7.6
    Very good
    Joanne from Singapore
    Family with young children
    Superior Non-Smoking
    Stayed 3 nights in June 2019

    5-8 mins away from USJ main entrance”

    Cons : staff are not very clear with information. I asked about travelling time from the hotel to the airport but they are not sure. Booking of jumbo taxi is tough but normal taxi is ok. Pros: Staff don’t speak good English but can still converse. They have Taiwanese staff working there hence if u speak mandarin only you can seem help from the staff. Hotel is 5-8 mins walk to USJ and 5 mins walk to Captains line port. Buffet breakfast have a huge variety.

    Reviewed June 30, 2019

    Thank you very much for staying at our hotel the other day. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

    Responded July 12, 2019
    Hotel Universal Port
    10.0
    Exceptional
    STEPHEN from Hong Kong
    Couple
    Standard Twin Non-Smoking
    Stayed 2 nights in July 2019

    NICE HOTEL”

    GOOD LOCATION , NICE ROOM

    Reviewed July 18, 2019

    Thank you very much for staying at our hotel. We will continue to promote better service in the future. We sincerely look forward to your next visit.

    Responded August 09, 2019
    Hotel Universal Port
    10.0
    Exceptional
    STEPHEN from Hong Kong
    Couple
    Deluxe Non-Smoking
    Stayed 2 nights in July 2019

    very good stay ”

    5 star services , excellent.

    Reviewed July 18, 2019

    Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time. We will continue to promote better service in the future. We sincerely look forward to your next visit.

    Responded August 09, 2019
    Hotel Universal Port
    10.0
    Exceptional
    Shih
    Family with teens
    Standard Twin Non-Smoking
    Stayed 2 nights in November 2018

    Exceptional”

    good place to stay if want to go to universal city. Fantastic room.

    Reviewed July 13, 2019

    Thank you very much for using our hotel hotel. I hope that you will return to Japan. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

    Responded August 09, 2019
    Hotel Universal Port
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    Hotel Universal Port
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    • Exceptional location
    • Universal Studios Japan
    • Universal City Train Station is within 0.22 km