Hotel Utami

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Good6.6
Based on282reviews
Hotel Utami
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7.1 Very good location
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7.1Location
  • Air conditioning

  • Room service [24-hour]

  • Coffee shop

  • Restaurants

  • Non-smoking room

  • Car park

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Nearest essentials

  • Airports
    • 4.6 km
    • Juanda International Airport (SUB)
    • 60 km
    • Abdul Rachman Saleh Airport (MLG)
  • Bus and rail stations
    • 3.8 km
    • Bungurasih Bus Station
    • 9 km
    • Wonokromo Railway Station
  • Hospital or clinic
    • 7 km
    • Rs Islam Jemursari
  • Pharmacy
    • 1.8 km
    • K24 Pharmacy
  • Convenience store
    • 3.3 km
    • Indomaret
  • Cash withdrawal
    • 500 meters
    • ATM

More about Hotel Utami

An overview

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What they offer

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Guest policies

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Some helpful facts

The property

Number of rooms 137

Verified traveler reviews

Agoda Reviews (282)
Booking.com Reviews (8)

4.7

Filter by traveler type
  • Cleanliness 6.4
  • Facilities 5.9
  • Location 7.1
  • Room comfort and quality 6.5
  • Service 6.7
  • Value for money 6.6
  • Cleanliness 6.1
  • Facilities 6.0
  • Location 6.8
  • Room comfort and quality 6.1
  • Service 6.3
  • Value for money 6.4
  • Cleanliness 6.8
  • Facilities 5.0
  • Location 7.1
  • Room comfort and quality 6.8
  • Service 7.0
  • Value for money 6.7
  • Cleanliness 6.4
  • Facilities 6.0
  • Location 7.0
  • Room comfort and quality 6.6
  • Service 6.6
  • Value for money 6.5
  • Cleanliness 6.6
  • Facilities 5.0
  • Location 7.6
  • Room comfort and quality 6.5
  • Service 6.9
  • Value for money 6.8
Very good
  • Cleanliness 7.2
  • Location 8.0
  • Room comfort and quality 6.9
  • Service 7.7
  • Value for money 7.4
  • Cleanliness 6.3
  • Facilities 6.4
  • Location 7.2
  • Room comfort and quality 7.0
  • Service 6.9
  • Value for money 6.6
Provided by verified guests of Agoda
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Room type
  • Executive
  • Superior With Breakfast
  • Junior Suite
  • Utami Suite

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Showing 281 verified reviews
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8.0
ISHAK from Malaysia
Group
Superior With Breakfast
Stayed 1 night in November 2016
Ok”
Ok
Reviewed November 23, 2016
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6.8
ISHAK from Malaysia
Group
Junior Suite
Stayed 1 night in November 2016
Good”
Good
Reviewed November 22, 2016
Did you find this review helpful? |
6.4
Laurentius from Indonesia
Couple
Superior With Breakfast
Stayed 1 night in August 2011
standard”
standard hotel
Reviewed November 18, 2016
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4.8
Mohd from Malaysia
Solo traveler
Junior Suite
Stayed 1 night in May 2016
Value for money”
I give 5/10 for this hotel
Reviewed November 08, 2016
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6.4
Nicky from Indonesia
Solo traveler
Superior With Breakfast
Stayed 1 night in July 2016
Location the main win”
Location is very close to the airport, easy to take a bus there. Otherwise theres nothing particularly nice about the hotel, bathrooms seem unfinished and theres not much around the hotel for food.
Reviewed October 27, 2016
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4.4
Gloribeth from Philippines
Group
Superior With Breakfast
Stayed 1 night in May 2016
Get away”
We travelled 5-6 hours or more from mt.Ijen with smells of sulfur and all so we are excited to reach the hotel at around 4-5 pm. To our aurprise lobby is empty with dim lights. We thought we are in a wrong lobby but so we went in and out and looks so haunted. The lobby is right in and the staff seems dont understand what we are asking so we just let it be. When we reached our room no, water heater, no kettle, no hair dryer and the plug is not enough so we have to take out the tv plug so can charge our phone. We want to boil water to make some coffee but no kettle. I called and request but then the staff said have to pay 100k for guarantee so nvm its ok. But is the kettle supposed to be provided? Lucky we are just staying overnight if not it will be scary coz seems no one checking it in there.
Reviewed May 03, 2016
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6.3
Ariyo from Indonesia
Business traveler
Junior Suite
Stayed 2 nights in September 2015
Just a modest hotel near the Airport”
Location, Spacey Room, parking lots
I was dissapointed because I was paying for a Junior Suite room but when I checked in I was given a standard room. I did not complain since I have no idea what the room look like. A day later I found out that the Junior Suite is different with my room. And I urge them to switch my room. At first they said no available room but I insist because I have paid for a better room.They finally give me a junior suite. But I regret this waas coming too late.
Reviewed September 15, 2015
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5.7
SENG from Malaysia
Business traveler
Superior With Breakfast
Stayed 1 night in June 2015
Business Trip”
Well decoration at lobby, perfect location for air flyer, big area of room.
Reviewed June 27, 2015
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5.3
Ajeng from Indonesia
Couple
Superior With Breakfast
Stayed 1 night in August 2014
unexpected”
the staff
the hotel was spooky. most of installed furnitures are old-school which made the environment much more spooky
Reviewed June 10, 2015
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7.0
Jemmy from Indonesia
Family with young children
Superior With Breakfast
Stayed 1 night in June 2014
utami hotel”
this is a standard hotel, but value for money and have a comfort room, althoug the location is far from city center
I pleased and satisfied stayed at this hotel
Reviewed December 29, 2014
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