Hotel Venezia

Hotel Venezia

Renaissance Gardens, Washington Drive, Cruzada, Legazpi, Philippines,
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     Hotel Venezia

    Hotel Venezia Reviews

    7.6
    Very good
    /10
    (390 reviews)See what guests said
    10.0
    Exceptional

    "Affordable and just nice."

    Jonathan

    -

    November 7, 2018

    7.9
    Very good cleanliness

    Things you’ll love about Hotel Venezia

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Breakfast [free]

    This property is in high demand!

    Last booked 1 hour ago

    Very good
    Location
    7.8
    See map
    Very good location
    Nearby
    Popular
  • Aquinas University Hospital620 m
  • Embarcadero680 m
  • Legazpi Airport700 m
  • National Statistics Office720 m
  • LKY Metro Transport and Hub850 m
  • SM Savemore1.08 km
  • Divine Word College of Legazpi1.23 km
  • Bicol Heritage Park1.28 km
  • Lignon Hill Nature Park1.29 km
  • ATV At Lignon Hills Nature's Park1.3 km
  • Value for money7.3
    Distance to city center2 km.Km
    Location rating7.8
    Nearest airportLegazpi Airport (LGP)
    Distance to airport700 m

    Rooms available at Hotel Venezia

    7.9
    Very good
    Room comfort & quality
    Junior Suite
    Junior Suite
    ...
    • Room size: 30 m²/323 ft²
    • Mountain view
    • 1 king bed or 2 double beds
    Enter dates to see prices
    One Bedroom Suite
    One Bedroom Suite
    ...
    • Room size: 60 m²/646 ft²
    • Mountain view
    Enter dates to see prices
    Standard
    Standard
    ...
    • Room size: 16 m²/172 ft²
    • Balcony/terrace
    • 1 double bed
    Enter dates to see prices
    Run of House
    Run of House
    ...
      Enter dates to see prices
      Basic Double
      Basic Double
      ...
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        What people love about Hotel Venezia

        • 10.0
          Exceptional

          "I will stay in this hotel again."

          Geraldine

          |

          April 19, 2018

        • 10.0
          Exceptional

          "We really enjoyed our stay here."

          catherine

          |

          January 14, 2019

        • 8.4
          Excellent

          "Staff were all accommodating and friendly."

          beverly

          |

          June 15, 2018

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        More about Hotel Venezia

        More about Hotel Venezia

        10.0
        Exceptional

        "Love my attic room which had the Mayon view!"

        Gina

        |

        October 17, 2018

        An overview

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        What they offer

        7.2
        Very good

        "The place is good."

        Precious

        |

        May 1, 2018

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Hotel Venezia from real guests

        Agoda Reviews (390)
        7.6
        /
        10
        Cleanliness7.9
        Facilities6.8
        Location7.8
        Room comfort and quality7.9
        Service7.9
        Value for money7.3
        Provided by verified guests of Agoda
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        All guests (390)
        All room types

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        Showing 294 verified guest comments
        12345
        4.8
        Charles from Philippines
        Family with young children
        Junior Suite
        Stayed 2 nights in February 2019

        Acceptable”

        If your idea of the perfect hotel is that it is a remote hotel with no amenities and a very poor layout then this is your perfect hotel. No elevator so senior citizens and their infant child can enjoy lunging their baggage, strollers, etc. up and down the stairs. No privacy curtains in our room so the neighbors that reside 20 feet away can enjoy a free show 24/7. No hotel shuttle so be prepared to take a over priced taxi whenever you want to go off the property. I could elaborate more but it wouldn't achieve a change in this facility. So I will leave it at this; If I had any enemies, I still wouldn't recommend this hotel to them.

        Reviewed February 21, 2019
        10.0
        Exceptional
        Jonathan from United States
        Couple
        Junior Suite
        Stayed 2 nights in October 2018

        amaizng”

        visited there beginning of October with my family and fiance, really nice hotel, kinda off the road a bit but if you know how to go around legazpie then is a must stay. affordable and just nice. friendly staff, will return again

        Reviewed November 07, 2018

        Dear Sir Jonathan, Good day! On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your comments regarding our services, as we try our best to give and exceed the quality customer service that our guests so deserve. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor

        Responded November 19, 2018
        Hotel Venezia
        4.8
        marissa from Philippines
        Couple
        Junior Suite
        Stayed 2 nights in December 2018

        Scary like halloween”

        Location was not so good. Still far from Mt. Mayon. Looked like cemetery at night since have to go through an old gate with no lights. We went around for 3 times before waze inaisted we go in the gate. Old building.. needs renovation. Room was smelly.

        Reviewed January 03, 2019
        8.4
        Excellent
        beverly from Philippines
        Business traveler
        Junior Suite
        Stayed 2 nights in June 2018

        Excellent”

        Stayed here for 2days. Staff were all accommodating and friendly. Laing and Bicol Express from their resto were yummy. Facility was fine. Buffet breakfast is just okay, not fancy. The biggest dissappointment I had was with their wifi, you cannot connect from the 2nd floor so we all go down to their lobby just to access their wifi.

        Reviewed June 15, 2018
        8.8
        Excellent
        Peter from Finland
        Couple
        Junior Suite
        Stayed 5 nights in March 2018

        Excellent bed!”

        The king size bed (Jr suite) was the most comfortable bed I have experienced, though I have a high-quality mattress myself at home. Great sleeping experience. The suite, with Mayon view,was nice and cozy. A drawback was the poor lighting at the room. Not possible to read at nighttime without the light from your cellphone! You could hear a lot of noise from the hallway, the door has poor or no sound-proofing. The breakfast was mainly fish, dried or fried, every morning. So I had only omelette every morning for five days. The dinner was good with more options and well done. I still recommend this hotel. The staff was very friendly and they have clearly improved since a couple of years ago. 7/11 is within 5 min walking distance and going downtown by tricycle cost you 40 pesos.

        Reviewed April 03, 2018
        10.0
        Exceptional
        catherine from Philippines
        Group
        Standard
        Stayed 1 night in November 2018

        Best Place!”

        You've get what you paid for. We really enjoyed our stay here.

        Reviewed January 14, 2019
        10.0
        Exceptional
        catherine from Philippines
        Group
        Standard
        Stayed 1 night in November 2018

        Best Place!”

        You've really get what you paid for. We really enjoy our stay here.

        Reviewed January 14, 2019
        8.4
        Excellent
        Patrick from Australia
        Solo traveler
        Standard
        Stayed 2 nights in July 2018

        Excellent Location”

        You won't find a better location than this one! Highly recommended.

        Reviewed December 14, 2018
        9.2
        Exceptional
        Chris from Philippines
        Couple
        Standard
        Stayed 3 nights in February 2018

        Very small room and bed in a nice hotel...”

        Standard room is too small for 2 people by any standard. Because of the space on hand the bed size in standard room is not Queen size. Restaurant has a very good food and selection is good. Very quiet at night, no worries about street noise or partying loud neighbors. If i was to stay there again I would ask for 1 bedroom suite for me and a standard room for my pet.

        Reviewed February 27, 2018

        Dear Mr.Chris, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your positive comments regarding our good food selection in the restaurant as well as the quietness/tranquility of the hotel during night time. With regards with the standard room,the room is 16 square meters and the smallest room we have in the hotel.The room is good for single and twin sharing mostly advisable for couples.We usually advise guests to make an upgrade to a bigger room but this will cost an additional charge. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor

        Responded March 05, 2018
        Hotel Venezia
        8.8
        Excellent
        Robert from Philippines
        Solo traveler
        Standard
        Stayed 2 nights in February 2018

        In walking distance from airport with extremely friendly and helpful staff”

        The service attitude and proactivity of the staff is outstanding. The hotel is so close to the airport that I walked to it. I could already check in at 9:15 am! Unfortunately, the hotel does not take advantage of its location from which Mt. Mayon can be seen because the restaurant is located exactly on the opposite side and there is no rooftop bar. Most if not all of the rooms do not have Mt. Mayon view either. The pool was supposed to be opened from 7 am to 6 pm, but was closed for cleaning during the day on Sunday. Overall, I would still return with pleasure.

        Reviewed February 15, 2018

        Dear Sir Frank, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your positive comments regarding our commendable personal and attentive service, as we try our best to give and exceed the quality customer service that our guests so deserve. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor

        Responded February 17, 2018
        Hotel Venezia
        10.0
        Exceptional
        Marie from Philippines
        Couple
        Junior Suite
        Stayed 1 night in February 2018

        Great staff, accessible, with great towels! ”

        I’m a Landscape Photographer, I made a last minute booking for me and a friend. And was surprised at the same time amazed that within the hour of confirmation, a Staff was messaging me about Airport transfer accomodations, even what type of bed do we prefer to have. They are very attentive to the needs of their guests. On day of our accomodation, we arrived hours early from check in, we were just supposed to try if it was possible to check in our room, but again to our surprise they were ready and very accommodating to our needs. The Junior Suit was too spacious for two, definitely worth the money for comfort. The location if you’re going around the City via public transportation is very accessible. A few minutes from the Mall, Daraga Church, and Cagsawa Ruins. To end, I highly recommend this Hotel for one simple reason if not the best. They have the best smelling towels I have ever used in any Hotel I’ve been to! :) will definitely return to this Hotel.

        Reviewed February 06, 2018

        Dear Ms. Marie, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your positive comments regarding our commendable personal and attentive service, and the great smell of our towels, as we try our best to give and exceed the quality customer service that our guests so deserve. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor

        Responded February 12, 2018
        Hotel Venezia
        8.4
        Excellent
        Merica from Philippines
        Group
        Junior Suite
        Stayed 1 night in January 2017

        Saves your credit card details without you knowing.”

        Could have been perfect 10. Everything was great, staff were great. Our needs were attended to promptly. Until we checked out early the next day to catch our 6am flight back to Manila, to a different desk officer. So after I settled all our remaining bills using my citibank (all food - room charge was settled upon checkin) signed whatever we agreed on we left. Just maybe after 15 mins while we were at the airport I got a text from citibank that my card was used for an online payment at La Venezia for almost 3,900 pesos and I wondered why I was charged and what was I charged for when I already left. Called the hotel immediately (long distance using my globe phone arrrgghhh) to find out what the charge was about. The front desk lady kept telling me that it was for the room payment from agoda. I said I already settled the room through agoda and paid extra bed rate when I checked In i'm not supposed to pay anything else. Then she kept lying as if it was my first time to use agoda or as If I was stupid. I asked how they were able to do the online payment when I have the card with me, they said it was my saved card info on agoda. Take note : I do not save any card in agoda, and i used a different card when I paid for my booking online. Someone definitely copied my card information and used it to double charge me when I already left. They admitted to making some mistake and voided the transaction but it did not leave a good impression with me.

        Reviewed January 14, 2017
        8.0
        Excellent
        MARLYN from Philippines
        Couple
        Standard
        Stayed 2 nights in September 2016

        Near airport & convention center”

        PROS: near airport, Legaspi Convention Center & pasalubong center. Buffet meal provided free. Toiletries provided. Offers tour to Misibis Bay at a reasonable cost on weekdays. Nice & attentive staff. Free airport shuttle service to & from the hotel. CONS: No elevator. Breakfast buffet mostly Filipino selection. Small Room. Shower room narrow. Over all, I will go back if ever I revisit Bicol.

        Reviewed October 02, 2016
        8.0
        Excellent
        MARLYN from Philippines
        Couple
        Standard
        Stayed 2 nights in September 2016

        Near Airport & Convention Center”

        Venezia's location is near the airport & Legazpi Convention Center. Tricycles rate ranges from 16-20 pesos for two although you can walk to the convention center. Ibalong Pasalubong Center is just a tricycle ride too with so many items to choice from. Paid 40 pesos in this route with tricycle. Free breakfast was good with mostly Filipino food. Cereals, bread, butter and jam available but no cheese and cold cuts. Fruits were 4-5 variety. Juice is not fresh, powder only. Brewed coffee available. You can have a filling breakfast, so it's good enough. Booked a standard room for 4 nights for hotel was fully booked. The standard room was small though. Just enough space to go around. No wardrobe, just shelves. Bed is good. Shower area is small. I am slim & petite and yet my elbows always bump the walls when taking a shower. Towels are good with hygiene kit, shampoo, body wash, lotion & soap. One thick shower robe available with 2 pairs of bedroom slippers. Quiet enough on the 2nd floor. No elevator seen. The staff were nice and my request for flat iron was quickly delivered. Did not try the dinner at the restaurant. I found other restaurants more enticing outside the area. There is free hotel transfers which surprised me. Hotel offers day tour to Misibis Bay with discounted rates during the weekdays. Overall, hotel experience and stay was worth the pay. Will re-book if ever I go back to Legazpi.

        Reviewed September 15, 2016
        9.6
        Exceptional
        Robert from Ireland
        Couple
        Junior Suite
        Stayed 2 nights in April 2016

        VENEZIA BEST HOTEL I STAYED IN PHILIPPINES ”

        Well this was my fourth hotel tripping around the Phillipines. Basically if your heading to legazpi then put this one on your list. Easily the best hotel I was in. Great staff from the security Man,girls on reception room service etc all brilliant. Rooms are beautiful (I book junior suite) great food (I used room service) no menu in room but call to reception opted that in minutes. It's a little away from the town Centre but a tricycle ride cost 150peso taxi twice that. It's only 5-10 minutes from the mall. Day trips are organized by the hotel at 3500 for the day. It's actually great value compared to paying individually by yourself and a hell of a lot less hassle. Visit lignon Hill for great pics of Mt mayon. Venezia thank you for a great stay I will be back. 5 stars.

        Reviewed April 22, 2016
        8.3
        Excellent
        Candice from Philippines
        Group
        Junior Suite
        Stayed 3 nights in February 2016

        Classy Hotel near the Airport”

        Location, condition and service

        It was a nice hotel near the airport. Inside an exclusive village. No Mayon Volcano view. We stayed at the Junior suite, it was spacious -- comfy bed, big bathroom but they need to update the shower and the bathroom smelled weird. No Elevator. Breakfast buffet was ok. Very good service.

        Reviewed March 02, 2016
        8.8
        Excellent
        Jose from Philippines
        Business traveler
        Junior Suite
        Stayed 1 night in February 2016

        Next to ideal at the foot of Mt Mayon”

        The Venezia is ALMOST Everything I can ask for in a hotel. Location is next to airport and at foot of Mayon, rooms are well maintained food is good and staff are professional. It just lacks a gym! That's why I can't give it a full thumbs up... Otherwise it is a good choice for Legazpi City!!

        Reviewed February 06, 2016
        10.0
        Exceptional
        Frank from Australia
        Couple
        Junior Suite
        Stayed 1 night in December 2015

        Venezia Legazpi- Best Hotel Philippines”

        Hotel Location, Bright Modern Decor, Excellent Staff

        I travel often to the Philippines and this is my third stay at Venezia. It rates above any other hotel I have stayed at in the last 10 years. Now that includes Manila and other provences. For example the restaurant food is so good I do not bother eating outside the hotel. Their Squash Soup is something I have never experienced before and it is highly recommended. When it came to organising the tour, the reception had a very good driver who I hired and it was excellent. It is always good to get off the plane and see the hotel shuttle drive waiting, and of course the free return to the airport to catch the departing flight. The building is in excellent condition and a bright colour scheme that highlights the décor.

        Reviewed December 28, 2015
        8.3
        Excellent
        William from United States
        Couple
        Standard
        Stayed 3 nights in July 2014

        Welcome sanctuary in the province.”

        Staff, WIFI, Proximity to Airport

        My stay at The Hotel Venezia was ok at best. Upon going I was looking forward to some sightseeing adventures particularly The Mayon Volcano, Caguin Falls and a few other adventures. Unfortunately the weather and exhorbitant costs associated with these excusions precluded my (our) attendance/participation. Please understand the hotel is located in a relatively underdeveloped province in Bicol which although no fault of the establishment still they wanted to charge about $200 a day per activity which is ridiculous.It is far cheaper and more enjoyable to visit other locales within The Philippines so I was not amused. As per my experience the hotel touts free ground transportation between the airport and hotel which was a nice touch and to that end they request detailed travel plans be forwarded to them weeks in advance. I complied with this request only upon arrival to not only not be sent any instructions on meeting the driver but despite looking around there was no sign of my transport. I took a taxi to the hotel which was about 5 minute drive in duration but the not picking me up wasn't even mentioned by the front desk staff until I brought it up. At that point she merely shrugged her shoulders and asked if I saw their hotel van? When I replied in the negative she let it pass and continued with her check in procedures. I was not impressed. The food was average, room was small and all in all a relatively unforgettable experience. Would I return to this hotel which charges Manila rates in a small non-touristy place? Probably not.

        Reviewed September 13, 2014
        8.0
        Excellent
        Ann from Philippines
        Business traveler
        Junior Suite
        Stayed 2 nights in July 2014

        Lovely accomodation but food is not recommended”

        The bed was great, very spacious room and friendly staff

        Food was either bland or salty. We also ate there at one dinner and it took almost 45min-1hr for them to prepare it. Service was slow for kitchen better eat elsewhere You need to take local tricycle to get in and out of the village if you do not want to walk Do not get room 217 --- small Grains of sand comes out with the water, the shower head and faucet converter also not working properly

        Reviewed July 30, 2014
        12345
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        Hotel Venezia
        |Very good 7.6
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        • Very good location
        • Embarcadero