Hotel Venezia
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7.6
Very good
/10
(430 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location
Parking
FREE
  • Aquinas University Hospital620 m
  • Embarcadero680 m
  • Legazpi Airport700 m
  • National Statistics Office720 m
  • LKY Metro Transport and Hub850 m
  • SM Savemore1.08 km
  • Divine Word College of Legazpi1.23 km
  • Bicol Heritage Park1.28 km
  • Lignon Hill Nature Park1.29 km
  • ATV At Lignon Hills Nature's Park1.3 km
  • Free Wi-Fi

    Hotel Venezia

    Renaissance Gardens, Washington Drive, Cruzada, Legazpi, Philippines, - See map
    "Friendly staff, will return again"
    Jonathan - November 7, 2018
    Exceptional reputation
    Recommended by 90% of guests
    Excellent service
    8.0 rating for service
    Very good cleanliness
    7.9 rating for cleanliness
    Very good comfort
    7.9 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Breakfast [free]

    • Air conditioning

    Property ranking|Compared to 94 Legazpi properties
    See all rankings
    Room comfort score
    7.9/10
    Room size
    23 sqm.
    Review score - United States
    7.9/10
    Cleanliness score
    7.9/10
    Better than
    88
    %
    of Legazpi properties
    Bigger than
    84
    %
    of Legazpi properties
    Better than
    82
    %
    of Legazpi properties
    Better than
    80
    %
    of Legazpi properties
    Value for money7.3
    Distance to city center2 km.Km
    Location rating7.9
    Nearest airportLegazpi Airport (LGP)
    Distance to airport700 m

    Rooms available at Hotel Venezia

    7.9
    Very good
    Room comfort & quality
    Junior Suite
    Junior Suite
    ...
    • Room size: 30 m²/323 ft²
    • Mountain view
    • 1 king bed or 2 double beds
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    Standard
    Standard
    ...
    • Room size: 16 m²/172 ft²
    • Balcony/terrace
    • 1 double bed
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    Run of House
    Run of House
    ...
    • Shower
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    Standard Single
    Standard Single
    ...
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      Basic Double
      Basic Double
      ...
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        Junior Suite Standard
        Junior Suite Standard
        ...
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          What people love about Hotel Venezia

          • 6.8
            Good
            Location

            "5 min walking from airport, nice place, nice rooms, good staff"

            Arben

            |

            November 21, 2017

          • 10.0
            Exceptional

            "Love my attic room which had the Mayon view!"

            Gina

            |

            October 17, 2018

          • 8.4
            Excellent
            Staff 

            "Staff were all accommodating and friendly."

            beverly

            |

            June 15, 2018

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          More about Hotel Venezia

          More about Hotel Venezia

          8.8
          Excellent

          "The service attitude and proactivity of the staff is outstan..."

          Robert

          |

          February 15, 2018

          An overview

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          Most talked about facilities

          Breakfast
          34 mentions
          Housekeeping
          21 mentions
          Food & Dining
          18 mentions
          Swimming Pool
          10 mentions

          What they offer

          6.0
          Review score
          Spaciousness

          "Pros room is big and good for a family with two young kids."

          Isabel

          |

          April 2, 2018

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Most helpful reviews for Hotel Venezia
          Couple
          Stayed 2 nights in June 2019
          Junior Suite
          Exceptional9.2
          Excellent except There is no elevator for a 3 Story hotelThe rooms are large and spacious. It would have been better if there was an elevator and also a microwave for the room. We had a nice view of the Volcano from a relaxing chase lounge in the sitting area in the room.
          Stanleyfrom United StatesReviewed June 16, 2019
          Family with young children
          Stayed 1 night in April 2019
          Standard
          Excellent8.8
          Overnite stay.. Great location. Most of all the hotel staff are great and polite... even offered airport shuttle. Nice and excluded hotel.. but yet still 3mins from major hub... had a late flight after checkout but they offered lobby to stay.. good wifi... will probally make this hotel my stop over each time... only downfall standard room is bit small but still clean and tidy with great aircon ..
          Lindsayfrom PhilippinesReviewed April 19, 2019
          Couple
          Stayed 2 nights in October 2018
          Junior Suite
          Exceptional10.0
          amaizngvisited there beginning of October with my family and fiance, really nice hotel, kinda off the road a bit but if you know how to go around legazpie then is a must stay. affordable and just nice. friendly staff, will return again
          Jonathanfrom United StatesReviewed November 07, 2018
          Group
          Stayed 2 nights in July 2019
          Junior Suite
          Excellent8.4
          Highly recommendedStaff are extremely helpful and courteous. They made our stay extremely convenient. Thank you!
          Johnafrom PhilippinesReviewed July 14, 2019
          Business traveler
          Stayed 2 nights in June 2018
          Junior Suite
          Excellent8.4
          ExcellentStayed here for 2days. Staff were all accommodating and friendly. Laing and Bicol Express from their resto were yummy. Facility was fine. Buffet breakfast is just okay, not fancy. The biggest dissappointment I had was with their wifi, you cannot connect from the 2nd floor so we all go down to their lobby just to access their wifi.
          beverlyfrom PhilippinesReviewed June 15, 2018

          Reviews of Hotel Venezia from real guests

          Provided by verified guests of Agoda
          7.6
          /
          10
          Cleanliness7.9
          Facilities6.8
          Location7.9
          Room comfort and quality7.9
          Service8.0
          Value for money7.3
          High score for Legazpi
          Rating
          9+ Exceptional (54)
          8-9 Excellent (68)
          7-8 Very Good (84)
          6-7 Good (35)
          <6 Below Expectation (63)
          Time of the year
          Mar - May (72)
          Jun - Aug (71)
          Sep - Nov (76)
          Dec - Feb (85)
          All guests (430)
          All room types
          All languages

          Show reviews that mention 

          Showing 304 verified guest comments
          12345
          9.2
          Exceptional
          Stanley from United States
          Couple
          Junior Suite
          Stayed 2 nights in June 2019

          Excellent except There is no elevator for a 3 Story hotel”

          The rooms are large and spacious. It would have been better if there was an elevator and also a microwave for the room. We had a nice view of the Volcano from a relaxing chase lounge in the sitting area in the room.

          Reviewed June 16, 2019
          8.8
          Excellent
          Lindsay from Philippines
          Family with young children
          Standard
          Stayed 1 night in April 2019

          Overnite stay.. ”

          Great location. Most of all the hotel staff are great and polite... even offered airport shuttle. Nice and excluded hotel.. but yet still 3mins from major hub... had a late flight after checkout but they offered lobby to stay.. good wifi... will probally make this hotel my stop over each time... only downfall standard room is bit small but still clean and tidy with great aircon ..

          Reviewed April 19, 2019
          10.0
          Exceptional
          Jonathan from United States
          Couple
          Junior Suite
          Stayed 2 nights in October 2018

          amaizng”

          visited there beginning of October with my family and fiance, really nice hotel, kinda off the road a bit but if you know how to go around legazpie then is a must stay. affordable and just nice. friendly staff, will return again

          Reviewed November 07, 2018

          Dear Sir Jonathan, Good day! On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your comments regarding our services, as we try our best to give and exceed the quality customer service that our guests so deserve. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor

          Responded November 19, 2018
          Hotel Venezia
          8.4
          Excellent
          Johna from Philippines
          Group
          Junior Suite
          Stayed 2 nights in July 2019

          Highly recommended”

          Staff are extremely helpful and courteous. They made our stay extremely convenient. Thank you!

          Reviewed July 14, 2019
          8.4
          Excellent
          beverly from Philippines
          Business traveler
          Junior Suite
          Stayed 2 nights in June 2018

          Excellent”

          Stayed here for 2days. Staff were all accommodating and friendly. Laing and Bicol Express from their resto were yummy. Facility was fine. Buffet breakfast is just okay, not fancy. The biggest dissappointment I had was with their wifi, you cannot connect from the 2nd floor so we all go down to their lobby just to access their wifi.

          Reviewed June 15, 2018
          8.8
          Excellent
          Peter from Finland
          Couple
          Junior Suite
          Stayed 5 nights in March 2018

          Excellent bed!”

          The king size bed (Jr suite) was the most comfortable bed I have experienced, though I have a high-quality mattress myself at home. Great sleeping experience. The suite, with Mayon view,was nice and cozy. A drawback was the poor lighting at the room. Not possible to read at nighttime without the light from your cellphone! You could hear a lot of noise from the hallway, the door has poor or no sound-proofing. The breakfast was mainly fish, dried or fried, every morning. So I had only omelette every morning for five days. The dinner was good with more options and well done. I still recommend this hotel. The staff was very friendly and they have clearly improved since a couple of years ago. 7/11 is within 5 min walking distance and going downtown by tricycle cost you 40 pesos.

          Reviewed April 03, 2018
          9.2
          Exceptional
          Chris from Philippines
          Couple
          Standard
          Stayed 3 nights in February 2018

          Very small room and bed in a nice hotel...”

          Standard room is too small for 2 people by any standard. Because of the space on hand the bed size in standard room is not Queen size. Restaurant has a very good food and selection is good. Very quiet at night, no worries about street noise or partying loud neighbors. If i was to stay there again I would ask for 1 bedroom suite for me and a standard room for my pet.

          Reviewed February 27, 2018

          Dear Mr.Chris, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your positive comments regarding our good food selection in the restaurant as well as the quietness/tranquility of the hotel during night time. With regards with the standard room,the room is 16 square meters and the smallest room we have in the hotel.The room is good for single and twin sharing mostly advisable for couples.We usually advise guests to make an upgrade to a bigger room but this will cost an additional charge. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor

          Responded March 05, 2018
          Hotel Venezia
          8.8
          Excellent
          Robert from Philippines
          Solo traveler
          Standard
          Stayed 2 nights in February 2018

          In walking distance from airport with extremely friendly and helpful staff”

          The service attitude and proactivity of the staff is outstanding. The hotel is so close to the airport that I walked to it. I could already check in at 9:15 am! Unfortunately, the hotel does not take advantage of its location from which Mt. Mayon can be seen because the restaurant is located exactly on the opposite side and there is no rooftop bar. Most if not all of the rooms do not have Mt. Mayon view either. The pool was supposed to be opened from 7 am to 6 pm, but was closed for cleaning during the day on Sunday. Overall, I would still return with pleasure.

          Reviewed February 15, 2018

          Dear Sir Frank, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your positive comments regarding our commendable personal and attentive service, as we try our best to give and exceed the quality customer service that our guests so deserve. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor

          Responded February 17, 2018
          Hotel Venezia
          10.0
          Exceptional
          Marie from Philippines
          Couple
          Junior Suite
          Stayed 1 night in February 2018

          Great staff, accessible, with great towels! ”

          I’m a Landscape Photographer, I made a last minute booking for me and a friend. And was surprised at the same time amazed that within the hour of confirmation, a Staff was messaging me about Airport transfer accomodations, even what type of bed do we prefer to have. They are very attentive to the needs of their guests. On day of our accomodation, we arrived hours early from check in, we were just supposed to try if it was possible to check in our room, but again to our surprise they were ready and very accommodating to our needs. The Junior Suit was too spacious for two, definitely worth the money for comfort. The location if you’re going around the City via public transportation is very accessible. A few minutes from the Mall, Daraga Church, and Cagsawa Ruins. To end, I highly recommend this Hotel for one simple reason if not the best. They have the best smelling towels I have ever used in any Hotel I’ve been to! :) will definitely return to this Hotel.

          Reviewed February 06, 2018

          Dear Ms. Marie, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your positive comments regarding our commendable personal and attentive service, and the great smell of our towels, as we try our best to give and exceed the quality customer service that our guests so deserve. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor

          Responded February 12, 2018
          Hotel Venezia
          8.8
          Excellent
          Maria from Philippines
          Couple
          Standard
          Stayed 1 night in May 2016

          Nice Hotel”

          A nice, modern hotel inconspicuously found on a side street in Legazpi City. Fortunately we were upgraded from standard to junior suite, and had a great view of Mayon Volcano from our balcony. Really comfy bed and great staff.

          Reviewed June 03, 2016
          8.3
          Excellent
          Candice from Philippines
          Group
          Junior Suite
          Stayed 3 nights in February 2016

          Classy Hotel near the Airport”

          Location, condition and service

          It was a nice hotel near the airport. Inside an exclusive village. No Mayon Volcano view. We stayed at the Junior suite, it was spacious -- comfy bed, big bathroom but they need to update the shower and the bathroom smelled weird. No Elevator. Breakfast buffet was ok. Very good service.

          Reviewed March 02, 2016
          8.8
          Excellent
          Jose from Philippines
          Business traveler
          Junior Suite
          Stayed 1 night in February 2016

          Next to ideal at the foot of Mt Mayon”

          The Venezia is ALMOST Everything I can ask for in a hotel. Location is next to airport and at foot of Mayon, rooms are well maintained food is good and staff are professional. It just lacks a gym! That's why I can't give it a full thumbs up... Otherwise it is a good choice for Legazpi City!!

          Reviewed February 06, 2016
          10.0
          Exceptional
          Frank from Australia
          Couple
          Junior Suite
          Stayed 1 night in December 2015

          Venezia Legazpi- Best Hotel Philippines”

          Hotel Location, Bright Modern Decor, Excellent Staff

          I travel often to the Philippines and this is my third stay at Venezia. It rates above any other hotel I have stayed at in the last 10 years. Now that includes Manila and other provences. For example the restaurant food is so good I do not bother eating outside the hotel. Their Squash Soup is something I have never experienced before and it is highly recommended. When it came to organising the tour, the reception had a very good driver who I hired and it was excellent. It is always good to get off the plane and see the hotel shuttle drive waiting, and of course the free return to the airport to catch the departing flight. The building is in excellent condition and a bright colour scheme that highlights the décor.

          Reviewed December 28, 2015
          8.3
          Excellent
          William from United States
          Couple
          Standard
          Stayed 3 nights in July 2014

          Welcome sanctuary in the province.”

          Staff, WIFI, Proximity to Airport

          My stay at The Hotel Venezia was ok at best. Upon going I was looking forward to some sightseeing adventures particularly The Mayon Volcano, Caguin Falls and a few other adventures. Unfortunately the weather and exhorbitant costs associated with these excusions precluded my (our) attendance/participation. Please understand the hotel is located in a relatively underdeveloped province in Bicol which although no fault of the establishment still they wanted to charge about $200 a day per activity which is ridiculous.It is far cheaper and more enjoyable to visit other locales within The Philippines so I was not amused. As per my experience the hotel touts free ground transportation between the airport and hotel which was a nice touch and to that end they request detailed travel plans be forwarded to them weeks in advance. I complied with this request only upon arrival to not only not be sent any instructions on meeting the driver but despite looking around there was no sign of my transport. I took a taxi to the hotel which was about 5 minute drive in duration but the not picking me up wasn't even mentioned by the front desk staff until I brought it up. At that point she merely shrugged her shoulders and asked if I saw their hotel van? When I replied in the negative she let it pass and continued with her check in procedures. I was not impressed. The food was average, room was small and all in all a relatively unforgettable experience. Would I return to this hotel which charges Manila rates in a small non-touristy place? Probably not.

          Reviewed September 13, 2014
          10.0
          Exceptional
          Romnick from Philippines
          Group
          Junior Suite
          Stayed 1 night in July 2014

          Kudos!”

          Staff, Location, Amenities

          My stay in Hotel Venezia was splendid! We stayed in Legazpi for a day and needed a place to stay. The staff were very accommodating, the location was okay (about 2-3 minutes away from the airport, and they could give you a hitch to the airport for FREE!) and I was out partying with friends until late at night and they didn't seem to reprimand me about me being so talkative and all. (again, i apologise for that. I had a very bad hangover the morning after. Hahaha!) All in all, my stint was okay. So if you are staying in Legazpi for a day or 2, I would highly recommend Hotel Venezia! :D

          Reviewed July 31, 2014
          8.0
          Excellent
          Ann from Philippines
          Business traveler
          Junior Suite
          Stayed 2 nights in July 2014

          Lovely accomodation but food is not recommended”

          The bed was great, very spacious room and friendly staff

          Food was either bland or salty. We also ate there at one dinner and it took almost 45min-1hr for them to prepare it. Service was slow for kitchen better eat elsewhere You need to take local tricycle to get in and out of the village if you do not want to walk Do not get room 217 --- small Grains of sand comes out with the water, the shower head and faucet converter also not working properly

          Reviewed July 30, 2014
          9.0
          Exceptional
          David from United Kingdom
          Couple
          Junior Suite
          Stayed 4 nights in January 2014

          what a wonderful find of a hotel”

          room size, bed size and good food

          This hotel turned out to be a real find. After reading several less than enchanted reviews, I wasn't quite sure what we were letting ourselves in for, which was compounded when the room I had booked was not the one we were offered. When I queried this, we were moved to the appropriate room without any problem. The sheer size of the room defied belief for the price, with a bed you could have got 6 in! The buffet breakfast was excellent although the food was often cool or lukewarm; a heated serving dish under each item would be a welcome enhancement. The staff at reception were knowledgeable and efficient. The restaurant in the evening very good. The hotel provides a free shuttle to and from the airport. The only issue with the room was that it was hard to get hot water in the shower. This was reported but the results failed to improve the situation. The hotel has a shared swimming pool a 100m away and this looked lovely too. Outside the town of Legazpi, this hotel is a short P40 fare away from the city. Lovely location and perfect for anyone.

          Reviewed February 04, 2014
          9.7
          Exceptional
          Federico from Philippines
          Solo traveler
          Standard
          Stayed 2 nights in November 2013

          it was unexpectedly perfect.”

          Airport shuttle and with a very hospitable staff!

          Enjoyed a very relaxing stay. Something I didn't expect at all after my flight to manila was cancelled and was rebooked for the next available flight after 2 days. Thank you for a wonderful stress free environment you provided.

          Reviewed December 06, 2013
          8.0
          Excellent
          Jeanette from Philippines
          Group
          Standard
          Stayed 2 nights in August 2013

          Nice stay except for some flaws”

          Near to the airport, superb staff, clean sheets everyday

          I booked for a 2-night-stay with hotel venezia with couple of friends. They dont have twin beds for a standard room that's why my friends who preferred to have separate beds upgraded their room to junior suite. My other reason for booking with this hotel is to avail the day tour of Misibis Bay. I thought they would give us discount since hotel venezia is a sister hotel with Misibis Bay. We were not able to avail any discount and the van which took us to the resort was so late. We left the hotel almost 10am. the day tour started at 9am and the travel time to misibis took us 1hr. Breakfast at Venezia was supposedly great & lot of choices but my impression was changed when i was able to eat a sliced of pineapple & papaya with a cockroach smell. I approached the staff at the brakfast hall & she only told me that the rest of the slices left in the kitchen smelled the same. On my 2nd day breakfast i saw a small cockroach crawling at the edge of the basket where the slices of bread were placed. I immediately reported it to the hotel personnel.

          Reviewed August 21, 2013
          9.3
          Exceptional
          Frank from Australia
          Couple
          Standard
          Stayed 1 night in March 2013

          My second stay as a transit Traveller ”

          Close to the airport, very good quality service and quiet/secure surroundings

          This is my second stay at this hotel and the quality was as good as before. The staff were excellent in changing the booking to accommodate a larger room. The access to the airport was superb as only 5 minutes away. Trike takies were quick to arrive when called by reception. The whole place is very nice and deserves the 4 star rating. As i am a transit traveller i was not looking for facilities such as a swimming pool. The business centre is very good and well set up. When travelling to Legazpi City I would continue to stay here as I have no reason to look elswhere.

          Reviewed March 30, 2013
          12345
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          • Very good location
          • Embarcadero