Hotel Venezia
Hotel Venezia
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"The suite, with Mayon view,was nice and cozy."

Peter

April 3, 2018

Standard - Guestroom Hotel Venezia
Standard - Guestroom
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Lobby
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Lobby
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Very good
Location
7.8
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Hotel Venezia

Very good location
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Very good
From 346 reviewsSee what guests said
7.6
Recommended by 81% of guests
Value for money7.2
Distance to city center2 km.Km
Location rating7.8
Nearest airportLegazpi Airport (LGP)
Distance to airport720 m
Has restaurantYes
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Last booked 8 hours ago
Junior Suite
Junior Suite
...
  • Mountain view
  • 30 m²/323 ft²
  • 1 king bed or 2 double beds
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One Bedroom Suite
One Bedroom Suite
...
  • Mountain view
  • 60 m²/646 ft²
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Standard
Standard
...
  • 16 m²/172 ft²
  • Non-smoking
  • 1 double bed
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Run of House
Run of House
...
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    Standard Single
    Standard Single
    ...
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      Junior Suite
      Junior Suite
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        Basic Double
        Basic Double
        ...
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          Standard Room
          Standard Room
          ...
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            More about Hotel Venezia

            More about Hotel Venezia

            "They are very attentive to the needs of their guests."

            Reviewed February 6, 2018

            Marie G. from Philippines

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            Couple

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

            "They have cold beer here and are in a great location!"

            Christine from Australia

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            Couple
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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (346)
            7.6
            Cleanliness7.9
            Facilities6.7
            Location7.8
            Room comfort and quality7.9
            Service7.9
            Value for money7.2
            Provided by verified guests of Agoda
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            Room type
            Standard
            Junior Suite
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            Showing 274 verified guest comments
            12345
            3.6
            RAMON from Philippines
            Business traveler
            Standard
            Stayed 2 nights in August 2018
            worst”
            The front desk officer was so slow in processing my check in,Waited for 15 mins then another 5 min only to wait for more than 30 min,its the worst.The bed has ants and on the table.Brownouts is another bad thing they take so long in shifting to the genset.The towel replacement takes so long again apparently waiting for the laundry to deliver.The breakfast area is under staff.In summary not good value for your hard earned money.
            Reviewed August 11, 2018
            5.2
            Ma from Philippines
            Family with young children
            Junior Suite
            Stayed 1 night in June 2018
            Not worth the money”
            The hotel room is not worth the money I paid. I would rather go to the popular hotel with just the same rate and having great facilities and amenities.
            Reviewed June 23, 2018
            8.4
            Excellent
            beverly from Philippines
            Business traveler
            Junior Suite
            Stayed 2 nights in June 2018
            Excellent”
            Stayed here for 2days. Staff were all accommodating and friendly. Laing and Bicol Express from their resto were yummy. Facility was fine. Buffet breakfast is just okay, not fancy. The biggest dissappointment I had was with their wifi, you cannot connect from the 2nd floor so we all go down to their lobby just to access their wifi.
            Reviewed June 15, 2018
            4.8
            Kristin from Philippines
            Group
            Junior Suite
            Stayed 1 night in May 2018
            Not worth the money you pay for”
            Facilities, rooms and services are all sub-par. No elevator! No transportation options to go out in the evening. Would not spend good money for dismal quality. The only thing that we liked about our stay is the view of Mayon from our room window.
            Reviewed May 28, 2018
            8.0
            Excellent
            Francheska from Philippines
            Family with teens
            Standard
            Stayed 1 night in May 2018
            Very good”
            Only few minutes away from the airport, very convenient especially if you have an early flight the next day. We weren’t able to use the breakfast that was included in the price that we paid because we had to leave early in the morning to catch our flight, I notified them of this and they offered to give us sandwiches instead which is great
            Reviewed May 06, 2018
            Dear Ms. Francheska, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your positive comments regarding our commendable personal and attentive service, as we try our best to give and exceed the quality customer service that our guests so deserve. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor
            Responded May 11, 2018
            Hotel Venezia
            7.2
            Very good
            Precious from Philippines
            Family with young children
            Junior Suite
            Stayed 3 nights in April 2018
            Nice place to stay.”
            Very near the airport. The place is good. Some of the staff look snobbish but tolerable. The food, not quite tho. What we love the most is the bed. Very comfy. We really had good night sleep every night we were there.
            Reviewed May 01, 2018
            8.0
            Excellent
            CHERRYL from Philippines
            Business traveler
            Standard
            Stayed 3 nights in April 2018
            Very good”
            I think it's overrated as 4 star in terms of facilities and amenities but my overall stay is very satisfactory as the hotel is very clean, the staff are kind, helpful and courteous, the WIFI is good and the place as a whole is very peaceful and quiet since it's located inside an exclusive subdivision. Very near to my convention venue but a bit far at the shopping area but it's definitely okey. Recommendable...
            Reviewed April 24, 2018
            10.0
            Exceptional
            Geraldine from Australia
            Family with teens
            Standard
            Stayed 2 nights in March 2018
            A Nice Hotel Near the airport”
            This property is just a few minutes ride from the airport. The room was small but neat. The breakfast is simple. There is no elevator but there are staffs around to assist with the luggage. I will stay in this hotel again.
            Reviewed April 19, 2018
            9.2
            Exceptional
            Janet from Philippines
            Family with teens
            Junior Suite
            Stayed 1 night in April 2018
            Nice & recommendable hotel”
            The hotel is nice, spacious, comfortable beddings, stong wifi, clean bathroom and shower with strong water supply. Facility is clean. However, the food during breakfast has limited choices and not very appetizing. Staff afe very friendly and accommodating including the guards. Location is also good, near the airport and some malls. Overall, we were happy and satisfied with our stay and will recommend to friends and aquaintances.
            Reviewed April 19, 2018
            8.8
            Excellent
            Peter from Finland
            Couple
            Junior Suite
            Stayed 5 nights in March 2018
            Excellent bed!”
            The king size bed (Jr suite) was the most comfortable bed I have experienced, though I have a high-quality mattress myself at home. Great sleeping experience. The suite, with Mayon view,was nice and cozy. A drawback was the poor lighting at the room. Not possible to read at nighttime without the light from your cellphone! You could hear a lot of noise from the hallway, the door has poor or no sound-proofing. The breakfast was mainly fish, dried or fried, every morning. So I had only omelette every morning for five days. The dinner was good with more options and well done. I still recommend this hotel. The staff was very friendly and they have clearly improved since a couple of years ago. 7/11 is within 5 min walking distance and going downtown by tricycle cost you 40 pesos.
            Reviewed April 03, 2018
            6.0
            Isabel from Philippines
            Family with young children
            Junior Suite
            Stayed 1 night in March 2018
            big and clean room (jr suite) ”
            Pros room is big and good for a family with two young kids. location is just perfect since it's inside a village so you won't have problem when you have car. close to commercial areas like malls -breakfast was ok. buffet. -brewed coffee is a plus for me ;) cons -coming from a long trip, you will expect a warm welcome from the receptionist yet she sounded a bit tacky, -was asked for my children's ID (6yo & 3yo) for security purposes???? very first time for me (i felt like i was checking in at the airport) -the receptionist was a bit loud and she's like too excited. lol -no elevator/lift -was confused when the room I booked (jr suite) says max of 4 guests yet i was being charged for the third adult...(travelling with my husband and my niece (13yo) and my kids (6&3). they charged me for the breakfast instead. oh well!
            Reviewed April 02, 2018
            Dear Ms.Isabel, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your positive comments regarding our commendable personal and attentive service, and the quality of our room, as we try our best to give and exceed the quality customer service that our guests so deserve.We apologize if our receptionist's voice was loud upon your arrival.We will advise our front liners to be more careful about the tuning of their voices and how they interact with guests so this won't happen again next time. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza
            Responded April 28, 2018
            Hotel Venezia
            8.4
            Excellent
            Noel from United States
            Couple
            Standard
            Stayed 1 night in March 2018
            Excellent”
            nice bathroom fixtures but needs rehab
            Reviewed March 29, 2018
            10.0
            Exceptional
            Fiona from Hong Kong
            Couple
            Junior Suite
            Stayed 1 night in February 2018
            Great Hotel!”
            Brilliant hotel and we found it by chance after moving from a different hotel. We loved it!
            Reviewed March 11, 2018
            Dear Ms.Fiona, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your positive comments regarding our commendable personal and attentive service,as we try our best to give and exceed the quality customer service that our guests so deserve. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor
            Responded March 12, 2018
            Hotel Venezia
            4.8
            EDGAR from Philippines
            Business traveler
            Standard
            Stayed 1 night in February 2018
            A night in Legazpi”
            Shower area is very small, that your elbow will hit the wall ang glass enclosure when taking a bath.
            Reviewed March 04, 2018
            Dear Mr.Edgar, Warm greetings from Hotel Venezia! Thank you for your feedback. We really appreciate and value your comments regarding the size of the shower room.The standard room which you have stayed was the smallest/basic room we have in the hotel and it is 16 square meters only.We usually advise the guests to make an up sell for a bigger room but it will cost an additional charge. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor
            Responded March 05, 2018
            Hotel Venezia
            9.2
            Exceptional
            Chris from Philippines
            Couple
            Standard
            Stayed 3 nights in February 2018
            Very small room and bed in a nice hotel...”
            Standard room is too small for 2 people by any standard. Because of the space on hand the bed size in standard room is not Queen size. Restaurant has a very good food and selection is good. Very quiet at night, no worries about street noise or partying loud neighbors. If i was to stay there again I would ask for 1 bedroom suite for me and a standard room for my pet.
            Reviewed February 27, 2018
            Dear Mr.Chris, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your positive comments regarding our good food selection in the restaurant as well as the quietness/tranquility of the hotel during night time. With regards with the standard room,the room is 16 square meters and the smallest room we have in the hotel.The room is good for single and twin sharing mostly advisable for couples.We usually advise guests to make an upgrade to a bigger room but this will cost an additional charge. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor
            Responded March 05, 2018
            Hotel Venezia
            6.8
            Good
            Charlene from Philippines
            Couple
            Standard
            Stayed 2 nights in February 2018
            Nice hotel with relaxing bed”
            Buffet breakfast is a plus. Nice staff too. Bed is very comfortable. Free airport drop off. Room and cr thou for standard room is small. No elevators. Pick up is only from the airport. You can only extend until 1pm. Just near the airport. No pool
            Reviewed February 19, 2018
            8.8
            Excellent
            Robert from Philippines
            Solo traveler
            Standard
            Stayed 2 nights in February 2018
            In walking distance from airport with extremely friendly and helpful staff”
            The service attitude and proactivity of the staff is outstanding. The hotel is so close to the airport that I walked to it. I could already check in at 9:15 am! Unfortunately, the hotel does not take advantage of its location from which Mt. Mayon can be seen because the restaurant is located exactly on the opposite side and there is no rooftop bar. Most if not all of the rooms do not have Mt. Mayon view either. The pool was supposed to be opened from 7 am to 6 pm, but was closed for cleaning during the day on Sunday. Overall, I would still return with pleasure.
            Reviewed February 15, 2018
            Dear Sir Frank, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your positive comments regarding our commendable personal and attentive service, as we try our best to give and exceed the quality customer service that our guests so deserve. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor
            Responded February 17, 2018
            Hotel Venezia
            8.8
            Excellent
            Christine from Australia
            Couple
            Standard
            Stayed 4 nights in March 2017
            Great location!”
            They have cold beer here and are in a great location! Price is very reasonable. Rooms are small but not uncomfortable. Would not hesitate staying here again! Another plus - great cocktails served here!
            Reviewed February 12, 2018
            Dear Ms.Christine, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your positive comments regarding our commendable personal and attentive service,as we try our best to give and exceed the quality customer service that our guests so deserve. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor
            Responded February 13, 2018
            Hotel Venezia
            10.0
            Exceptional
            Marie from Philippines
            Couple
            Junior Suite
            Stayed 1 night in February 2018
            Great staff, accessible, with great towels! ”
            I’m a Landscape Photographer, I made a last minute booking for me and a friend. And was surprised at the same time amazed that within the hour of confirmation, a Staff was messaging me about Airport transfer accomodations, even what type of bed do we prefer to have. They are very attentive to the needs of their guests. On day of our accomodation, we arrived hours early from check in, we were just supposed to try if it was possible to check in our room, but again to our surprise they were ready and very accommodating to our needs. The Junior Suit was too spacious for two, definitely worth the money for comfort. The location if you’re going around the City via public transportation is very accessible. A few minutes from the Mall, Daraga Church, and Cagsawa Ruins. To end, I highly recommend this Hotel for one simple reason if not the best. They have the best smelling towels I have ever used in any Hotel I’ve been to! :) will definitely return to this Hotel.
            Reviewed February 06, 2018
            Dear Ms. Marie, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your positive comments regarding our commendable personal and attentive service, and the great smell of our towels, as we try our best to give and exceed the quality customer service that our guests so deserve. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor
            Responded February 12, 2018
            Hotel Venezia
            10.0
            Exceptional
            Ma. from Philippines
            Group
            Junior Suite
            Stayed 1 night in January 2018
            Good location, nice rooms, value for money”
            There's a lot to be liked about Hotel Venezia: - its proximity to the airport, we didn't need to worry about getting late in catching our flight - the hotel offers free airport transfers and I was pleasantly surprised because the staff contacted me to find out if we needed this service - the hotel is a pick up and drop off point of Misibis Bay Resort vans - they arrange a variety of tour packages - rooms are clean and beddings are comfortable - they have a massage room, and offer in-room massage - the buffet breakfast was value- for-money - they safekept our boxes of pasalubong and even weighed them in case we needed to buy additional baggage allowance
            Reviewed January 12, 2018
            Dear Maam,, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your positive comments regarding our commendable personal and attentive service,as we try our best to give and exceed the quality customer service that our guests so deserve. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor
            Responded February 17, 2018
            Hotel Venezia
            12345
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