Hotel Vertigo
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7.8
Very good
/10
(460 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location - Inside city center
Popular neighborhood
Parking
Available
  • Union Square760 m
  • Lombard Street1.53 km
  • Fisherman's Wharf1.98 km
  • Pier 392.25 km
  • Oracle Park2.5 km
  • Exploratorium3.32 km
  • Alcatraz Island4.27 km
  • California Academy Of Sciences4.84 km
  • Golden Gate Park5.91 km
  • Golden Gate Bridge6.43 km
  • 3.5-star Hotel

    Hotel Vertigo

    940 Sutter Street, San Francisco Downtown, San Francisco (CA), United States, 94109 - See map
    "Staff was very pleasant and accommodating"
    Michael - August 20, 2016
    Excellent cleanliness
    8.3 rating for cleanliness
    Exceptional reputation
    Recommended by 83% of guests
    Excellent comfort
    8.0 room quality and comfort
    Excellent service
    8.0 rating for service
    • 850 meters to public transportation

    • Located in heart of San Francisco (CA)

    • Daily housekeeping

    • Fitness center

    • Laundry service

    Cheaper than 99% of all properties in San Francisco (CA) in the last 24 hoursCompared to 1,972 San Francisco (CA) properties at Agoda for various dates
    Value for money7.4
    Distance to city center1.2 Miles
    Location rating7.9
    Nearest airportSan Francisco International Airport (SFO)
    Distance to airport19.3 km

    Rooms available at Hotel Vertigo

    8.0
    Very good
    Room comfort & quality
    Deluxe Room Queen
    Deluxe Room Queen
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 1 queen bed & 1 queen bed
    Enter dates to see prices
    Executive King
    Executive King
    ...
    • Room size: 37 m²/398 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Executive Two Queen Beds
    Executive Two Queen Beds
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Deluxe Two Doubles
    Deluxe Two Doubles
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Petite Queen Room
    Petite Queen Room
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Room size: 22 m²/237 ft²
    • City view
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Separate shower/bathtub
    • 1 single bed
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    Double Room with One Double Bed
    Double Room with One Double Bed
    ...
    • Shower
    • 1 single bed
    Enter dates to see prices
    Parlor Murphy Bed Only
    Parlor Murphy Bed Only
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Deluxe King
    Deluxe King
    ...
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices

    What people love about Hotel Vertigo

    • 6.0
      Review score

      "The bed was very comfortable."

      Niccolò M.

      |

      November 9, 2016

    • 8.0
      Very good

      "Great hotel."

      Van

      |

      May 15, 2016

    Property ranking|Compared to 1,972 San Francisco (CA) properties
    See all rankings
    Cheapest price score
    Room comfort score
    8.0/10
    Cleanliness score
    8.3/10
    Room size
    18 sqm.
    Better than
    99
    %
    of San Francisco (CA) properties
    Better than
    98
    %
    of San Francisco (CA) properties
    Better than
    95
    %
    of San Francisco (CA) properties
    Bigger than
    94
    %
    of San Francisco (CA) properties
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    More about Hotel Vertigo

    More about Hotel Vertigo

    8.4
    Excellent

    "Hotel Vertigo is located in SF downtown, a short"

    Prashant

    |

    November 21, 2016

    Description

    Show less

    Most talked about facilities

    Housekeeping
    9 mentions
    Internet
    4 mentions
    Breakfast
    2 mentions
    Food & Dining
    1 mention

    What they offer

    8.0
    Very good

    "Great coffee shop nearby and laundry"

    Van

    |

    May 15, 2016

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Nearby restaurants

    American cuisine
    American cuisine
    Thad's Cozy
    50 m American, Cafe, Fast food
    Han's Coffee Shop
    50 m American, Cafe
    Bite
    50 m American, Delicatessen, Fast food
    Asian cuisine
    Asian cuisine
    Liholiho Yacht Club
    130 m Asian, Gluten Free, Hawaiian
    iThai
    230 m Asian, Thai
    Borobudur
    240 m Asian, Indonesian
    Cafe
    Cafe
    Cup-a-Joe Coffee House
    90 m Cafe
    Cafe Bean
    190 m Cafe
    Another Cafe
    200 m Cafe

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

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    Reviews of Hotel Vertigo from real guests

    Overall rating
    7.7
    Very good
    From 525 reviews
    8.4Cleanliness
    8.3Service
    8.1Location
    Agoda Reviews (130)Booking.com Reviews (330)
    Rating via Agoda7.6
    /
    10
    Cleanliness8.3
    Facilities6.5
    Location7.9
    Room comfort and quality8.0
    Service8.0
    Value for money7.4
    High score for San Francisco (CA)
    Rating
    9+ Exceptional (14)
    8-9 Excellent (20)
    7-8 Very Good (41)
    6-7 Good (20)
    <6 Below Expectation (15)
    Time of the year
    Mar - May (28)
    Jun - Aug (23)
    Sep - Nov (35)
    Dec - Feb (24)
    All guests (130)
    All room types
    All languages

    Show reviews that mention 

    Showing 110 verified guest comments
    12345
    6.8
    Good
    Ma from Philippines
    Couple
    Petite Queen Room
    Stayed 3 nights in May 2019

    Good”

    Location is very good, walking distance to most spots around SF. Very accessible too for public transpos, there's a bus stop at the corner of the street and a cable car route near the hotel. There's a pub, pizza place and convenience store along the street. Only issue is that there are a lot of homeless within the area, although they wouldn't bother you (at least during our stay no one did). And nightlife lasts only until around 8pm, 10 at the most during the weekends. Hotels in SF are very very expensive, this one is too but given the location and nearby stores/transpo, price is reasonable.

    Reviewed July 11, 2019

    Thank you for your review, we appreciate your feedback. We are glad your overall stay was pleasant. Unfortunately the homeless problem in San Francisco is huge and they are everywhere being in Nob Hill we do not get as many but we understand it can be a huge culture shock. We hope the next time you are in San Francisco you choose Vertigo again and we can really exceed your expectations next time!

    Responded July 12, 2019
    Hotel Vertigo
    8.8
    Excellent
    Ben from Canada
    Solo traveler
    Petite Queen Room
    Stayed 2 nights in June 2019

    Just Right”

    I really enjoyed my stay at Hotel Vertigo. The rooms (and entire facility) were very clean! (Loved the anti-bed bug mattress cover). The room felt a bit dark but it's an older building and, honestly, a hotel is a safe place to sleep, not a long-term home. I would stay here again and would encourage anyone looking for an affordable place to stay to make a reservation here. Re: people saying the neighborhood is "sketchy": this is a large city. Remember to treat others with compassion and respect; we're all just trying to live.

    Reviewed June 29, 2019

    Thank you for your feedback, we appreciate your review. It is good to hear you enjoyed your stay here and we hope you visit us again the next time in San Francisco!

    Responded June 29, 2019
    Hotel Vertigo
    8.8
    Excellent
    Michelle from Australia
    Family with teens
    Deluxe Room Queen
    Stayed 4 nights in January 2017

    Location location location ”

    This was my second time to San Fran and I found that everything was within walking distance to the hotel - restaurants union square even fishermans wharf within a couple of km's. The staff were all very helpful and the coffee bar was a welcome way to start my daily adventures. Would definately stay here again.

    Reviewed January 24, 2017
    8.4
    Excellent
    Prashant from India
    Business traveler
    Deluxe Two Doubles
    Stayed 4 nights in November 2016

    Spacious clean room”

    Hotel Vertigo is located in SF downtown, a short (uphill) walk from the union square. The locality is safe and I did not experience any problem walking around quite late at night, and in the immediate vicinity of the hotel, there are no homeless people or beggars, who are a common sight near Union square. Another positive for the hotel was the spacious room with excellent noise insulation and heating. My room had a storage space (with locker) big enough for a single bed and even though it was a front facing room, I never heard any traffic noise. The room was cleaned promptly everyday, and there were many eateries and convenience stores nearby. I think breakfast would be a good addition to service and convenience, and they should change the carpets in room.

    Reviewed November 21, 2016
    7.7
    Very good
    Melissa from United States
    Business traveler
    Deluxe Two Doubles
    Stayed 2 nights in June 2014

    A solid three-start hotel”

    Clean, comfortable, convenient

    I've stayed here several times before, and it's a good choice for business travelers or for people on vacation trying to stay within a relatively reasonable budget. The bed and pillows could both be a little better (the mattress is a bit saggy in the middle and the pillows are cheap-ish kind that sort of hurt my neck), but overall, the room is clean and comfortable. Wifi is free, too.

    Reviewed June 29, 2014
    7.7
    Very good
    Sim from Singapore
    Couple
    Petite Queen Room
    Stayed 7 nights in May 2014

    Great hotel”

    Good location, Good service & Good security

    It was a pleasant stay with Hotel Vertigo, especially when staff Christina was around. SHe is very friendly & helpful unlike some other staffs. Location is also quite convivence not too far to the shopping areas. Near to Cable car stop as well. This hotel is also next to a cheap mini-mart that open till late night.

    Reviewed June 16, 2014
    5.3
    Melissa from United States
    Business traveler
    Petite Queen Room
    Stayed 4 nights in March 2014

    Mostly good.”

    Location

    I've stayed here a few times, and it's been hit or miss. It was fine this time, but nothing special. I really, really wish they had some sort of breakfast option. Also, the beds always seem worn out to me. They sag in the middle and it hurts my back.

    Reviewed May 21, 2014
    6.3
    Good
    Melissa from United States
    Business traveler
    Deluxe Two Doubles
    Stayed 4 nights in November 2013

    Kind of overpriced for what you get”

    Design, big size of room, clean

    Firstly, I requested early check-in, which wasn't honored. I arrived around 11:30AM and wasn't able to check-in until around 2:30PM. I had to wait around the lobby in the meantime. The staff was quite unfriendly during the whole ordeal. One person even warned me to "keep an eye on my bags," which is the initial point that I realized the hotel's location is a little grittier than what I expected when I looked at it on the map. Anyway, the room was fine. The beds were decent enough, though the mattress was sort of soft and saggy. There was a very weird smell in the room that came and went during our stay. Overall, I just expected more for my money, and I didn't get it.

    Reviewed December 04, 2013
    9.3
    Exceptional
    james from Canada
    Family with young children
    Deluxe Two Doubles
    Stayed 1 night in December 2012

    Boutique hotel with lots of character ”

    Location is great, staff friendly and helpful, rooms very comfortable

    We were travelling with our grandchildren, two young boys, just before Christmas. The staff were very friendly, helpful and patient with all our activity. We'd stayed there previously, several years ago and similarly felt pleased with our reception. The beds are comfortable and the rooms very clean.

    Reviewed January 14, 2013
    9.7
    Exceptional
    Luyin from Australia
    Group
    Deluxe Two Doubles
    Stayed 2 nights in October 2012

    Great hotel highly recommended!”

    Large rooms, great facility has everything u need and very funky design!! Service is great too!!

    Loved our stay there, great hotel! Room was much bigger than I expected and service was great. They even have a iPhone decking station which makes charging our iPhones much easier. Would highly recommend it to everyone.

    Reviewed October 25, 2012
    9.3
    Exceptional
    Jgor from Italy
    Group
    Deluxe Room Queen
    Stayed 2 nights in October 2012

    very nice hotel”

    perfect location

    hotel vertigo is really very good located: it is situated a few steps away from union square; not more than 10 minutes walking. the property is very very nice and it has been recently renovated; modern style with comfortable and clean rooms. all the staff is very kind, helpful and professional. i strongly recommend it: good value for money.

    Reviewed October 08, 2012
    9.0
    Exceptional
    Kirsteen from New Zealand
    Family with teens
    Executive King
    Stayed 3 nights in September 2012

    nice hotel”

    Close to town

    This hotel was nice. The bed was comfortable and the room was big enough. The staff were often busy, but helpful when free. The hotel was only a 15 minute walk from the central city and had a small shop next to it for food/drinks etc.

    Reviewed October 03, 2012
    8.7
    Excellent
    Grace from United States
    Group
    Deluxe Room Queen
    Stayed 3 nights in August 2012

    Great location in historic building”

    Close to Union Square and transportation hubs, modern renovations

    Housed in the building where Hitchcock's Vertigo was filmed, the namesake hotel is just a 10 minute walk to Union Square but away from all the noise and traffic. The rooms are small but well appointed - flat screen TV, comfy beds, walk in closet, mini-fridge and free WiFi. Downsides are being woken up by housekeeping vacuuming the hallways at 9 am on a weekend and trouble finding a cab (we were headed towards Golden Gate Park for a big music festival and it was difficult finding a cab that hadn't already picked up customers in the Union Square area).

    Reviewed August 17, 2012
    9.0
    Exceptional
    Josh from United States
    Couple
    Deluxe Room Queen
    Stayed 2 nights in June 2012

    Great location. New room”

    Clean . New room features.

    Hotel was featured in Hitchcock film by the same name. Film is played behind the lobby desk which is cool. Hotel staff is friendly and helpful. Rooms are clean and have been recently updated. Location is easy to get to union sq. Chinatown as well as public transportation for access to other parts of the city. Convenient stores located on the block for anything you forget.

    Reviewed June 13, 2012
    8.7
    Excellent
    Wai from United Kingdom
    Couple
    Deluxe Room Queen
    Stayed 2 nights in May 2012

    Nice clean hotel”

    Newly renovated

    There was a bit of a mixup in the reservation and I had to call Agoda to clarify. Fortunately, Vertigo honored my booking. The hotel itself is nice and newly renovated. The staff are friendly and the location is not too remote. If I were to make a similar booking, I'd call the hotel also to confirm that my reservation so that there would be no surprises.

    Reviewed May 27, 2012
    6.7
    Good
    Dahlia from Singapore
    Couple
    Deluxe Room Queen
    Stayed 4 nights in April 2012

    Awesome location”

    Walking distance to Downtown

    Great location. The facade of the hotel looks hip but on closer inspection shows wear and tear. Note that the rooms are cozy and the walls are very thin so be careful about making too much noise, even a conversation is too loud.

    Reviewed April 26, 2012
    8.0
    Excellent
    Siu from Hong Kong
    Family with teens
    Deluxe Two Doubles
    Stayed 2 nights in April 2012

    Good location and clean room”

    15 mins to Union Square and room is big for a family

    we stayed in a 2 double bed room for 2 nights. the room is big enough for us as family of 3. we checked in smoothly and the reception is friendly and helpful. the room is cozy and we liked the decor. the bed is clean and comfortable. the location is good. it's not located in the town center so you can avoid the hustle but still within walkable distance to union square and nob hill. overall a very plesant stay.

    Reviewed April 17, 2012
    9.3
    Exceptional
    Charity from United States
    Couple
    Stayed 2 nights in February 2011

    Cute boutique hotel! Perfect for Valentine's Day.”

    Friendly staff, convenient location, unique decor, overall fun experience

    i surprised my boyfriend with a stay here for the weekend before valentine's day, and we were both very happy with the accommodations. it was very easy to get to the hotel from the airport. we took bart to the powell station, and took a quick cab ride it cost less than the price of a hotel shuttle and we got to see more of the city too. it only took us about half an hour. upon arriving to the hotel, we were able to get early check in, and the front desk was very helpful in giving us tips about where to go and what to see around the area. we took his suggestions, and ended up taking the cable car to the wharf on valentine's. it was very nice. an added plus is the included breakfast, which wasn't the most luxurious, but it was very convenient for us. they were boxed breakfasts and we were able to eat on the go while we were sightseeing, which was really nice. we were on a bit of a budget so this helped us a lot. overall, the room was great. very clean and nicely decorated. though the sound issue was a little bit of a problem. we could hear our neighbors a little, and the vacuum from upstairs woke us up in the morning. but overall, that was a small problem for us in the scheme of things. we would definitely recommend this hotel!

    Reviewed February 17, 2011
    8.3
    Excellent
    pamella from New Zealand
    Couple
    Stayed 3 nights in December 2010

    great location, friendly staff, comfy clean roolms”

    easy walking distance to downtown
    breakfast

    We both enjoyed the ultra clean and quiet rooms, comfortable beds and helpful friendly staff. But as for the breakfast, we packed it up and gave it to the poor downtown . If you like fatty pastries and processed yoghurt you may not be as disappointed as us.

    Reviewed December 28, 2010
    8.0
    Excellent
    YU from China
    Business traveler
    Parlor Murphy Bed Only
    Stayed 3 nights in August 2016

    business”

    it's my seceond time staying in this hotel, it's convenient, good location.

    Reviewed May 30, 2017
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    Hotel Vertigo
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    • Very good location
    • Union Square
    • Powell Street Subway Station is within 0.84 km