Very good 7.7
Based on 59 reviews

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About Hotel Vía Castellana


There is a perfect mix of the culture and atmosphere at the Hotel Vía Castellana. Located right on the main avenue of Madrid, the hotel offers many scenic pleasures and luxuries. The Chamartin Station, IFEMA Congress Center, and the main airport are all just minutes from the hotel. On-site recreation is provided in the form of a wonderful sauna, Jacuzzi, and steam bath - perfect for taking a break from sightseeing. The hotel gym provides a great view of the city, and just a short walk from the hotel, guests will find Puerta de Europa and the Kio Tower.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • French
  • Spanish
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 12 EUR
Check-Out Until: 12:00 AM
Distance from City Center: 2. Km
Distance to Airport: 3. Km
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 228
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 1994
Year Hotel Last Renovated: 2016
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Recent customer comments

Filter by traveler type
Very good

based on 59 reviews
  • Cleanliness 8.1
  • Facilities 8.0
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for money 7.9
  • Food/Dining 6.6
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Nur from Indonesia
Stayed 4 nights in December 2014
nice location, good wifi
clean room
its ok
Reviewed March 22, 2015

Safia from Pakistan
Stayed 7 nights in July 2014
its an excellent stay in the hotel
cooperative staff, cleaned well, quick service
Reviewed July 13, 2014

Nur from Indonesia
Stayed 3 nights in January 2014
central located, good wifi and best price
very good, so convinience
Reviewed June 10, 2014

Yee from Hong Kong
Business travelers
Stayed 2 nights in June 2014
Beware of pickpockets..
good location.neat and clean room.quick access to metro.
The location of the hotel was good. Very close to metro. Santiago Bernabeu Stadium was just two stations away. Size and amenities of room were superior in respect of the price. Will stay there again.
Reviewed June 08, 2014

YIM from Hong Kong
Business travelers
Stayed 2 nights in June 2014
Conveniently located
Close to public transport Early check in Tidy room
Located at the north of the city and close to the public transport. I arrived there at 1030 and it offer me a room and early check in I haven't rated the food as have no chance to be there
Reviewed June 08, 2014

MOHD from Malaysia
Business travelers
Stayed 2 nights in April 2014
hotel good location near metro and resonable price
location,service,good english
reasonably good for business travel
Reviewed April 16, 2014

Jorge from Spain
Stayed 4 nights in March 2014
Well connected with the subway, poor service
close to subway, close to breakfast bars, parking
I had to go every single day to reception to reactivate my key to enter my room. The restaurant is crazy expensive (12 euros per day breakfast), so you better go to any bar to have breakfast (there are 2 in front) and dinner (also 2 restaurants in front) at least. The restaurant also was closed. The heating of the room of our friends didn't work, and in ours it make such a loud sound that we had to turn it off at night. The good part is that sometimes you can get a good price, it has a parking, and it's close to the subways.
Reviewed April 05, 2014

Liv from United States
Solo travelers
Stayed one night in March 2014
Short overnight stay close to train station
Right next to public transporation
It was a business type hotel, rooms were tired, nothing special but met the need for a place to sleep after arriving late from train station and leaving early for the airport.
Reviewed March 19, 2014

Daniel from Germany
Business travelers
Stayed one night in October 2013
Clean rooms, great restaurant, okay location
Amazing restaurant food, large room, clean room
I partly enjoyed staying at the Castilla Plaza Hotel very much, because it the food at the restaurant was very, very good. However, I don't like the area around Plaza Castilla, as it is clinical and has not got the Madrid flair that you get around Plaza Mayor or Plaza Santa Ana, for example.
Reviewed November 08, 2013

Nuzha from Maldives
Stayed 6 nights in September 2013
Easy access to transport hub. in well known location.Good breakfast
It was a comfortable stay. Hassle free. Hotel was very close to metro and bus stations. Taxi stand close by. Multiple small cafés at close walking distance from the hotel.
Reviewed October 06, 2013


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