Hotel Victoria-Lauberhorn
Hotel Victoria-Lauberhorn
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10.0
Exceptional

"Very convenient, close to station, and easy to mountain, gre..."

zhicheng

|

December 28, 2017

Comfort Single Room - Guestroom Hotel Victoria-Lauberhorn
Comfort Single Room - Guestroom
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Swimming pool Hotel Victoria-Lauberhorn
Swimming pool
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Outdoors/Exterior nature Hotel Victoria-Lauberhorn
Outdoors/Exterior nature
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Business center Hotel Victoria-Lauberhorn
Business center
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See map Hotel Victoria-Lauberhorn
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Exceptional
Location
9.3
See all 6 photos Hotel Victoria-Lauberhorn
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What guests are saying:
Great location (very close to the train station), friendly staff, clean & quiet room. The only thing that inconvenient is they don't provide kettle in the room, so it is quite inconvenient if you want to boil some hot water.
Tze from Malaysia
Couple
Very nice hotel and clean. With great snowy view in the winter. Very convenient, close to station, and easy to mountain, great. Will recommend to my friends as well! Btw, the spa is also fantastic!
zhicheng from China
Couple
Special thanks to the receptionist of the first two nights, he helped me so much and can’t appreciate him enough.
PT from Netherlands
Solo traveler
Definitely telling friends about this hotel! Really happy that we stayed here and will do it again.
ANNE from Philippines
Couple
The hotel is close to Wengen station, just 2-3 minuits walk. Friendly staff and helpful. Lovely clean room.
Songwit from Thailand
Family with young children
Excellent
From 154 reviewsSee what guests said
8.9
/
10
Exceptional service
9.0
Recommended by 96% of guests
Value for money8.5
Location rating9.3
  • 110 meters to public transportation

  • Hot tub

  • Sauna

  • Steamroom

Room choices
8.0
Very good
Room comfort & quality
Panorama Double Room
Panorama Double Room
...
  • Room size: 18 m²/194 ft²
  • Mountain view
  • 2 single beds
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Comfort Double Room
Comfort Double Room
...
  • Room size: 16 m²/172 ft²
  • Nature view
  • 2 single beds
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Comfort Single Room
Comfort Single Room
...
  • Room size: 12 m²/129 ft²
  • Nature view
  • 1 single bed
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Economy Double Room
Economy Double Room
...
  • Room size: 15 m²/161 ft²
  • Nature view
  • 1 double bed
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Family Room
Family Room
...
  • Room size: 27 m²/291 ft²
  • Nature view
  • 2 single beds
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Superior Family Room
Superior Family Room
...
  • Room size: 38 m²/409 ft²
  • Shower
  • 5 single beds
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Triple Room
Triple Room
...
  • Non-smoking
  • Shower
  • 1 double bed or 1 single be...
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Standard Single
Standard Single
...
  • Non-smoking
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Standard Single Jungfrau View
Standard Single Jungfrau View
...
  • Non-smoking
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Bed in dormitory STANDARD
Bed in dormitory STANDARD
...
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    What people love about the property

    • 9.2
      Exceptional

      "Location was perfect."

      robert

      |

      June 27, 2017

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    More about Hotel Victoria-Lauberhorn

    More about Hotel Victoria-Lauberhorn

    9.6
    Exceptional

    "Lovely clean room."

    Songwit

    |

    August 9, 2017

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Really happy that we stayed here and will do it again."

    ANNE M.

    |

    August 30, 2017

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    Property's guest policies

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    Real reviews from real guests

    Agoda Reviews (154)Booking.com Reviews (981)
    8.9
    /
    10
    Cleanliness9.0
    Facilities8.8
    Location9.3
    Room comfort and quality8.0
    Service9.0
    Value for money8.5
    Provided by verified guests of Agoda
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    All guests (154)
    All room types
    Showing 71 verified guest comments
    1234
    10.0
    Exceptional
    yuk from Hong Kong
    Couple
    Economy Double Room
    Stayed 5 nights in September 2018
    Excellent location, helpful staff, comfortable stay”
    Excellent location of hotel, less than 5 minutes walk from the train station & the main shopping street. Corina, the Front desk staff is extermely helpful. She always walks an extra mile to meet the customer's needs. My husband & I are light sleepers. As requested, Corina assigned a quiet room to us. We enjoyed a peaceful stay of 5 nights in the hotel. In addition, the view inside the room is good, facing Jungfrau. The other front desk staff are also polite and friendly. We also enjoyed the food & service in the restaurant. I find Petru, a waitor extrmely helpful & hardworking. He bears in mind of needs of a customer and always tries his best to meet them. He has an excellent work attitude. He enjoys and respects his work. I suppose the staff recruitment and training of this hotel must be very successful . I thoroughly enjoyed my long stay in this hotel and would strongly recommend it to the other travellers ! Cindy
    Reviewed October 14, 2018
    9.6
    Exceptional
    Manoj from India
    Couple
    Economy Double Room
    Stayed 1 night in September 2018
    Great mid-range option in Wengen”
    Stayed here for four nights in September 2018 Pros: 1) The hotel is bang next to the train station - take the immediate left road from the station to get here. 2) The rooms, bathrooms, lobby, restaurant - everything is spotlessly clean. 3) The breakfast spread is quite extensive and is quite tasty. There are lots of vegetarian options. 4) Breakfast starts early - well before the scheduled 7 am start time on most days. 5) The staff, especially the front desk, is very courteous and helps with all your travel needs. The staff spoke excellent English. 6) There is free wifi and it is quite good. 7) Tariff is high per Indian standards, but is quite reasonable among the other options in Wengen. 8) Check-in and check-out was quite quick. 9) The place is very quiet at nights. Cons: 1) The room and the bathroom were small. 2) The bed was bit too soft for our liking.
    Reviewed September 27, 2018
    9.2
    Exceptional
    Peter from Australia
    Couple
    Comfort Double Room
    Stayed 6 nights in September 2018
    Great hotel, location and staff”
    Just spent 6 nights at this hotel and had a great time, the location, staff and facilities were excellent. Buffet breakfast was extensive and the Pasta restaurant part of the hotel was good, the view from our room was stunning which was one of the reasons we chose it. Overall a very good experience and we will return in the future.
    Reviewed September 10, 2018
    9.2
    Exceptional
    Sophrianne from Singapore
    Couple
    Economy Double Room
    Stayed 3 nights in June 2018
    Exceptional”
    Hotel location is good. We got a free upgrade to comfort double room which has nice mountain view and a balcony to chill out. One negative thing is the lack of hot water so you can't make yourself a warm drink in the cold weather.
    Reviewed June 18, 2018
    9.2
    Exceptional
    Yogeshwar from India
    Family with teens
    Triple Room
    Stayed 3 nights in September 2018
    Excellent value for money and most conveniently located at the foothills of Jungfrau.”
    View from the room was phenomenal. Front desk staff was very helpful and welcoming, and professional too. As the Swimmimg pool was not working for a day, they refunded the spa amount upfront, which was really fabulous.
    Reviewed September 26, 2018
    8.4
    Excellent
    Tze from Malaysia
    Couple
    Economy Double Room
    Stayed 1 night in December 2017
    Good hotel.”
    Great location (very close to the train station), friendly staff, clean & quiet room. The only thing that inconvenient is they don't provide kettle in the room, so it is quite inconvenient if you want to boil some hot water.
    Reviewed January 07, 2018
    10.0
    Exceptional
    WILLIAM from United Arab Emirates
    Couple
    Economy Double Room
    Stayed 2 nights in August 2018
    Wellness and spa”
    We stayed 2 nights, the pool, spa and sauna facilities are awesome. The breakfast was also fine. As the building was built a long time ago you might hear a cough or two from neighbours, but the hotel has the best view in the world of Jungfrau mountain.
    Reviewed September 02, 2018
    9.6
    Exceptional
    thomas from United States
    Couple
    Economy Double Room
    Stayed 1 night in July 2018
    Exceptional”
    Really nice hotel located very close to rail station. They gave us an upgraded room with a balcony view - wow. Nice restaurant in hotel. Plenty of other places to eat within easy walking distance. Excellent breakfast, with lots of choices. Very friendly staff. Would definitely book this again.
    Reviewed August 02, 2018
    9.2
    Exceptional
    Shikha from India
    Family with young children
    Economy Double Room
    Stayed 2 nights in July 2018
    Excellent place to stay”
    Staff is very warm and welcoming. It is very ideally located. Chef Peter made us an excellent risotto on request as we are vegetarians. Food is not exorbitantly prices. Breakfast buffet is better than any other places in Swiss or Europe in general. Heated pool spa is good. Only minus check out time is 10. Restaurant timing is also till 10 and kitchen closes at 9.30.
    Reviewed July 09, 2018
    9.6
    Exceptional
    Amalia from Switzerland
    Family with teens
    Comfort Double Room
    Stayed 2 nights in June 2018
    Exceptional”
    Is a very clean hotel in a nice alpine town. The only shortcut, we didn't know that you cannot get there by car. So we parked the car in another town and took the train. It's a bit of a hassle but then is nice to be in a town with no cars. Recommended 👍
    Reviewed July 02, 2018
    10.0
    Exceptional
    Norhayati from Singapore
    Couple
    Comfort Double Room
    Stayed 2 nights in September 2017
    BEST HOTEL EVER”
    Facilities of the hotel were a bit old fashion but if you can look past that, the hotel has everything you need and the warmth you need for a perfect stay at Wengen. The staff were helpful and great, the room was clean and had incredible views of the alps. The wellness centre was also perfect. The swimming pool was the best. Will definitely recommend this hotel!
    Reviewed October 07, 2017
    10.0
    Exceptional
    Kay from Malaysia
    Couple
    Economy Double Room
    Stayed 1 night in September 2017
    Comfortable stay”
    This hotel includes wide spread of breakfast, which is value for money since its included in the price i have paid. Rooms are clean and comfortable. Stayed during weekdays as their rate is cheaper and value for money. During weekends, I stayed somewhere nearby. While we couldnt check-in till 3PM we are allowed to leave our luggage in a locked room in front of the lobby entrance. Location is very good few steps away from Wengen train station with a nice view. Restaurant food is delicious. Staffs are all helpful and friendly.
    Reviewed September 28, 2017
    9.2
    Exceptional
    Vishal from United States
    Family with young children
    Economy Double Room
    Stayed 5 nights in June 2018
    Great location, wonderful staff, nice spa”
    The location is steps away from the train station. We had the half board option which worked out great for us. The spa facilities were adequate. The staff all over -- very accommodating. I would highly recommend this hotel.
    Reviewed June 07, 2018
    9.2
    Exceptional
    Patricia
    Solo traveler
    Comfort Single Room
    Stayed 1 night in December 2017
    Elegance and comfort”
    I choose this hotel to close my trip to the Alps. Absolutely amazing! Good infrastructure, elegant, quiet, incredible view of the mountains. Right in front of the train station, good storage area for luggage if you arrive/leave outside the registration hours. Excellent food, environment, spa, etc. Love it!!
    Reviewed January 02, 2018
    8.4
    Excellent
    YING from Singapore
    Couple
    Economy Double Room
    Stayed 1 night in August 2018
    Convenient to station, great breakfast spread”
    Convenient to station, great breakfast spread
    Reviewed September 06, 2018
    8.8
    Excellent
    Wong from Malaysia
    Couple
    Economy Double Room
    Stayed 2 nights in August 2018
    Nice place to stay if going to Jungfraujoch ”
    The hotel is very near to Wengen station. Good location especially if planning to travel to Jungfraujoch. Great view of the mountain. Hotel staff is friendly.
    Reviewed September 04, 2018
    6.4
    Good
    Tabasam from United Kingdom
    Couple
    Economy Double Room
    Stayed 2 nights in September 2018
    Didnt get any sleep for two nights. Disappointed. No value for money ”
    The hotel itself is in a very good location across the road from Wengen station. Staff were lovely and the wellness facilities were also good. However there were no plug sockets next to the bed. Only one plug socket in the room worked which switched the lamp on when in use due to the plug socket being directly below the lamp light switch. The duvets and pillows were horrible. No temperature control in the room. We asked for a couples room but were given two single beds. Breakfast options were good if you eat meat especially pig. Not many vegetarian options for hot food and they ran out of pastries which were mini croissants only. Overall disappointing for the price paid. No value for money and wish we had stayed elsewhere
    Reviewed September 04, 2018
    10.0
    Exceptional
    Fiona from Australia
    Solo traveler
    Economy Double Room
    Stayed 2 nights in September 2018
    Exceptional”
    Great stay, wonderful staff would definitely stay here again!
    Reviewed October 01, 2018
    8.4
    Excellent
    Jin from Singapore
    Couple
    Comfort Double Room
    Stayed 2 nights in September 2018
    Excellent”
    Very good location, next to train station. But kettle not provided. Need to pay 5 chf for a cup of hot water.
    Reviewed September 25, 2018
    8.4
    Excellent
    Daron from United States
    Couple
    Panorama Double Room
    Stayed 2 nights in September 2017
    Excellent”
    The staff and personnel were extremely attentive and personable. The breakfast buffet was good but not as expected compared to the previous hotels. The room was adequate, but not luxurious. I would recommend. The location is perfect, right behind the train station, especially because it was raining when we arrived.
    Reviewed September 17, 2017
    1234
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