Exceptional
Location rating score
"Every morning was a pleasure to enjoy seeing the mountains while having breakfast."
Marina - September 8, 2019
The hotel has newly renovated rooms and the best location nearby the train station and Männlichen cableway, making it the perfect place to explore the...
Marina | September 8, 2019
The breakfast buffet is consistent and it is served in a classic restaurant with big tables covered by elegant white tablecloths.
Marina | September 8, 2019
Special thanks to the receptionist of the first two nights, he helped me so much and can’t appreciate him enough.
PT | October 3, 2017
Upon checkin we were upgraded to the room with a Jungfrau view, which was very nice of them to offer.
Jonathan | August 19, 2019
We thought the breakfast was great and the food in the restaurant in the evening was also excellent.
Trevor | January 15, 2020
The staff was truly friendly & ready to help finding suitable hiking routes for us.
Nina | August 11, 2019
100 meters to public transportation
Free Wi-Fi in all rooms!
Hot tub
Sauna
Steamroom
Value for money | 8.5 |
Location rating | 9.4 |
Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.
For those who wish to drive their own cars, Hotel Victoria-Lauberhorn has a car park available for guests.
Hotel Victoria-Lauberhorn does not permit smoking in any of its rooms, but allows smoking in designated areas.
"The room is decorated in a classical style and very clean."
Marina
|
September 8, 2019
"The place is great to stay, directly next to the station."
Jonathan
|
August 19, 2019
"The spa was perfect - clean & peaceful during our stay."
Nina
|
August 11, 2019
Hotel Victoria-Lauberhorn, located in Wengen City Center, Wengen, is a popular choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Central Sport, Alpia Sport + Mode within close reach, visitors to the hotel will just love its location.
Hotel Victoria-Lauberhorn offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities such as Wi-Fi in public areas, family room, restaurant, laundry service, elevator can be enjoyed at the hotel.
The ambiance of Hotel Victoria-Lauberhorn is reflected in every guestroom. heating, balcony/terrace, telephone, television, satellite/cable TV are just some of the facilities that can be found throughout the property. The complete list of recreational facilities is available at the hotel, including hot tub, fitness center, sauna, indoor pool, spa. Hotel Victoria-Lauberhorn is a smart choice for travelers to Wengen, offering a relaxed and hassle-free stay every time.
"The included breakfast has enough variety and was filling (n..."
Jonathan
|
August 19, 2019
Children and extra beds
All children are welcome.
Guest's age | Extra bed |
---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property. |
Children 3-11 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 12 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
![]() Hotel Victoria-Lauberhorn | ![]() | ![]() | Best value! ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Exceptional 294 reviews 9.0 Location 9.4 | Excellent 11 reviews 8.6 Location 9.3 | Exceptional 72 reviews 9.1 Location 9.4 | Exceptional 5 reviews 9.2 Location 9.5 |
Neighborhood | Wengen City Center | Wengen City Center | Wengen City Center | Wengen City Center |
Show reviews that mention
Comfortable stay”
This hotel includes wide spread of breakfast, which is value for money since its included in the price i have paid. Rooms are clean and comfortable. Stayed during weekdays as their rate is cheaper and value for money. During weekends, I stayed somewhere nearby. While we couldnt check-in till 3PM we are allowed to leave our luggage in a locked room in front of the lobby entrance. Location is very good few steps away from Wengen train station with a nice view. Restaurant food is delicious. Staffs are all helpful and friendly.
Wow, what a nice feedback! thank you Kay for sharing it with everybody on agoda. We will gladly share it with our team! We are very glad, that you enjoyed your stay, the spa and specially the Team! The hotel Victoria-Lauberhorn really offers a perfect location. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you again. Best regards, Roger Wyrsch, Hotel Manager
Great mid-range option in Wengen”
Stayed here for four nights in September 2018 Pros: 1) The hotel is bang next to the train station - take the immediate left road from the station to get here. 2) The rooms, bathrooms, lobby, restaurant - everything is spotlessly clean. 3) The breakfast spread is quite extensive and is quite tasty. There are lots of vegetarian options. 4) Breakfast starts early - well before the scheduled 7 am start time on most days. 5) The staff, especially the front desk, is very courteous and helps with all your travel needs. The staff spoke excellent English. 6) There is free wifi and it is quite good. 7) Tariff is high per Indian standards, but is quite reasonable among the other options in Wengen. 8) Check-in and check-out was quite quick. 9) The place is very quiet at nights. Cons: 1) The room and the bathroom were small. 2) The bed was bit too soft for our liking.
Wow, what a nice feedback! thank you Manoj for sharing it with everybody on agoda. We will gladly share it with our team! We are very glad, that you enjoyed your stay, the spa and specially the Team! The hotel Victoria-Lauberhorn really offers a perfect location. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you again. Best regards, Roger Wyrsch, Hotel Manager
Exceptional”
Wengen is an expensive resort but the setting and the skiing are fantastic. This hotel is a v good choice - central location - easy stroll across the road to cable car, comfortable rooms, really helpful and friendly staff and great pool / wellness. Our second stay and we'd def go back again if we return to Wengen
Dear David We are happy to read that you enjoyed your stay with us in Wengen. Thank you for staying with us and taking the time to write such a nice Review. We are looking forward to welcoming you again in our hotel. Warm regards Victoria-Lauberhorn
BEST HOTEL EVER”
Facilities of the hotel were a bit old fashion but if you can look past that, the hotel has everything you need and the warmth you need for a perfect stay at Wengen. The staff were helpful and great, the room was clean and had incredible views of the alps. The wellness centre was also perfect. The swimming pool was the best. Will definitely recommend this hotel!
Wow, what a nice feedback! thank you Norhayati for sharing it with everybody on agoda. We will gladly share it with our team! We are very glad, that you enjoyed your stay, the spa and specially the Team! The hotel Victoria-Lauberhorn really offers a perfect location. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you again. Best regards, Roger Wyrsch, Hotel Manager
Excellent”
Pros : Good location , right outside Wengen station and cheaper compared to other hotels Cons : only twin bed “ was informed that they have only twin beds and not queen and king “ Very small rooms , little space to open two large bags No iron or iron board also in room surprisingly I had a decent stay but look for other facilities with the same price as well
Dear Saurabh Thank you for visiting us at the Arenas Resort Victoria-Lauberhorn. We regret that you did not like our resort to 100%. Of course, we are include your feedback in our quality management. We are glad you enjoyed our great location near the rrain station. We thank you for your visit and would be pleased to welcome you another time at Arenas Resort Victoria. We wish you a nice onward journey and kind regards.
Pleasant stay”
This is a nice hotel with good location. Just 50 meters away from the railway station. Nice view from the little balcony, snowy mountain right in front of you. What would one expect? Staff were helpful and friendly. A good choice for staying in Wengen.
Dear Xiaohong Thank you very much for your Review. We are glad you enjoyed your stay in our resort, especially you liked our staff. We hope to see you again soon. Best regards Arenas Resort Victoria-Lauberhorn
The hotel with the best view”
All of the staff were very accommodating. The (free) breakfast was delicious. The hotel is super close to Wengen train station and with a stunning view of Swiss alps.
Dear Jehanne Thank you very much for your stay in our resort. WOW, what a review! We thank you very much and really appreciate you liked our resort with our staff and could enjoy your holidays in Wengen. We would be pleased to welcome you again in our resort. Best regards Arenas Resort Victoria-Lauberhorn
Exceptional”
Good location and spacious room, with great view of the mountain. It’s a mere few mins walk to Wengen station. Breakfast spread was quite extensive and staff were friendly.
Dear Shu Thank you very much for your nice review. We are glad to read you enjoyed your stay in our resort, especially the breakfast buffet and our staff. We would be pleased to welcome you again in Wengen. Best regards Corina Schiess
Very good”
Nice hotel in Wengen for a relaxing holiday. Very close to the rail station, which made the hotel very convenient. Swimming pool and spa facilities are great bonus for guests to use, really enjoyed utilising them. Hotel provides a good breakfast selection. Hotel however is outside Interlaken area, so access to hotel would need extra costs, if you are travelling using pass. Near to the hotel there are free outdoor sports and gaming activities, which are nice to spend time in.
Dear Herman Thank you very much for your review. We are very happy to read you could enjoy your stay in our resort, especially our spa area and the breakfast buffet. We are glad you had a good time in Wengen and would be pleased to welcome you again in our resort. Best regards Arenas Resort Victoria-Lauberhorn
Exceptional”
The hotel has a perfect location.Very close to station and shops nearby. Has a good view. It is one of the best hotel to stay in Wengen
Wow, what a nice feedback! thank you Muhammad for sharing it with everybody on agoda. We will gladly share it with our team! We are very glad, that you enjoyed your stay, the spa and specially the Team! The hotel Victoria-Lauberhorn really offers a perfect location. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you again. Best regards, Roger Wyrsch, Hotel Manager
Nice place to stay if going to Jungfraujoch ”
The hotel is very near to Wengen station. Good location especially if planning to travel to Jungfraujoch. Great view of the mountain. Hotel staff is friendly.
Thank you Wong for your visit and your feedback. The hotel Victoria-Lauberhorn really offers a perfect location. It is situated right after the small railway station from where you can go to the Jungfrau. It is nice to hear that you enjoyed the breakfast buffet. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope to welcoming you again. Best regards, your Victoria-Lauberhorn Team and Roger Wyrsch Manager
Perfect Location”
Just next to Wengen train station. Superb view of the mountain. Definitely will stay here again whenever we are here.
Dear Sharil Thank you very much for your stay and your review. We are happy to read you had a great stay in our resort and you liked our Location and the amazing views. We are really near to the station and to the Mänlichen cable car station. We would be pleased to welcome you another time in Wengen. Best regards Arenas Resort Victoria-Lauberhorn
Enjoy Jungfraujoch from your window”
The hotel is close to Wengen station, just 2-3 minuits walk. Friendly staff and helpful. Lovely clean room.
Wow, what a nice feedback! thank you Songwit for sharing it with everybody on agoda. We will gladly share it with our team! We are very glad, that you enjoyed your stay, the spa and specially the Team! The hotel Victoria-Lauberhorn really offers a perfect location. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you again. Best regards, Roger Wyrsch, Hotel Manager
Happy Swiss Trip”
The hotel is very lovely and staff is very nice, see you on my next trip in Wengen.
Dear Sanchai Thank you very much for your good review. We are glad you had a great stay in Wengen and liked our staff. We are looking forward to welcoming you again in our resort. Best regards Corina Schiess
Didnt get any sleep for two nights. Disappointed. No value for money ”
The hotel itself is in a very good location across the road from Wengen station. Staff were lovely and the wellness facilities were also good. However there were no plug sockets next to the bed. Only one plug socket in the room worked which switched the lamp on when in use due to the plug socket being directly below the lamp light switch. The duvets and pillows were horrible. No temperature control in the room. We asked for a couples room but were given two single beds. Breakfast options were good if you eat meat especially pig. Not many vegetarian options for hot food and they ran out of pastries which were mini croissants only. Overall disappointing for the price paid. No value for money and wish we had stayed elsewhere
Dear Tabasam, Thank you for your review and your stay in our hotel. We are happy to read that you enjoyed the view from your room. Our rooms have fantastic views south to the towering Jungfrau, the imposing Männlichen or towards the village with its picturesque church. The hotel offers a central location next to the train station and Männlichen cablecar. However, Wengen is only a small train station with no trains during the night. We would be happy to see you soon again. Best regards, Julia B., Ferienverien hotel group
Excellent location, helpful staff, comfortable stay”
Excellent location of hotel, less than 5 minutes walk from the train station & the main shopping street. Corina, the Front desk staff is extermely helpful. She always walks an extra mile to meet the customer's needs. My husband & I are light sleepers. As requested, Corina assigned a quiet room to us. We enjoyed a peaceful stay of 5 nights in the hotel. In addition, the view inside the room is good, facing Jungfrau. The other front desk staff are also polite and friendly. We also enjoyed the food & service in the restaurant. I find Petru, a waitor extrmely helpful & hardworking. He bears in mind of needs of a customer and always tries his best to meet them. He has an excellent work attitude. He enjoys and respects his work. I suppose the staff recruitment and training of this hotel must be very successful . I thoroughly enjoyed my long stay in this hotel and would strongly recommend it to the other travellers ! Cindy
Wow, what a nice feedback! thank you Yuk for sharing it with everybody on agoda. We will gladly share it with our team! We are very glad, that you enjoyed your stay, the spa and specially the Team! The hotel Victoria-Lauberhorn really offers a perfect location. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you again. Best regards, Roger Wyrsch, Hotel Manager
Excellent location. ”
The hotel is located very close to the train station and the main part of town which made it the perfect place to stay. It’s an efficiently run hotel and our room was very clean. The front desk wasn’t as helpful as we are used to and could use some extra training for that. We had half board for dinner which much to my surprise, didn’t include even tap water which we paid extra for but that seems to be common in this part of Switzerland. Our room had a good view of the town and mountains but right across the walkway was a bar which played music until after midnight which is a concern since we needed to leave a window open for some cool air since there was no air conditioning.
Dear Douglas Thank you very much for your stay in our resort and your great review. We really appreciate you liked our resort and could enjoy your holidays in Wengen. We would be pleased to welcome you again in our resort. Best regards Arenas Resort Victoria-Lauberhorn
Excellent place to stay and visit the nature”
The place is great to stay, directly next to the station. Upon checkin we were upgraded to the room with a Jungfrau view, which was very nice of them to offer. The room is clean, including the bathroom, and the hotel has great facilities - pool and bike rental (unfortunately they don't have SPD pedals). The included breakfast has enough variety and was filling (no bananas). Internet connection was stable. As with all Switzerland hotels, it is very expensive but I think it was worth the cost on this occasion, comparing to all the nearby hotels.
Dear Jonathan Thank you very much for your stay in our resort. WOW, what a review! We thank you very much and really appreciate your feedback. We are glad to read you liked our resort and could enjoy your holidays in Wengen. We would be pleased to welcome you again in our resort. Best regards Arenas Resort Victoria-Lauberhorn
Great hotel, location and staff”
Just spent 6 nights at this hotel and had a great time, the location, staff and facilities were excellent. Buffet breakfast was extensive and the Pasta restaurant part of the hotel was good, the view from our room was stunning which was one of the reasons we chose it. Overall a very good experience and we will return in the future.
Wow, what a nice feedback! thank you Peter for sharing it with everybody on agoda. We will gladly share it with our team! We are very glad, that you enjoyed your stay, the spa and specially the Team! The hotel Victoria-Lauberhorn really offers a perfect location. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you again. Best regards, Roger Wyrsch, Hotel Manager
Awesome view”
The hotel resort is very good. Very short walk to the train station. Super helpful and friendly staffs. Amenities are good - indoor pool, game room. The room also includes breakfast. They have good selection - but it’s the same breakfast every single day. I wish they will improve and would not repeat breakfast menu for few days. Overall, we had a fantastic stay!
Dear Dianne Thank you very much for your stay. WOW, what a great review! We really appreciate it! We are very glad to read you liked our resort and especially our friendly staff. We would be pleased to welcome you again in our resort. Best regards Corina Schiess