9.0
Exceptional
/10
(294 reviews)See what guests said
View24
Breakfast18
Housekeeping9
See map
9.4

Exceptional

Location rating score

Exceptional location
Parking
Available
Hotel Victoria-Lauberhorn

"Every morning was a pleasure to enjoy seeing the mountains while having breakfast."

Marina - September 8, 2019

Comfort Single Room Hotel Victoria-Lauberhorn
Lobby Hotel Victoria-Lauberhorn
Swimming pool Hotel Victoria-Lauberhorn
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Free Wi-Fi

Hotel Victoria-Lauberhorn

Dorfstrasse, Wengen City Center, Wengen, Switzerland, 3823 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 294 reviews
Exceptional reputation
Recommended by 100% of guests
Exceptional cleanliness
9.2 rating for cleanliness
Exceptional service
9.2 rating for service
Excellent facilities on premise
8.9 facilities on premise

The hotel has newly renovated rooms and the best location nearby the train station and Männlichen cableway, making it the perfect place to explore the...

Marina | September 8, 2019

The breakfast buffet is consistent and it is served in a classic restaurant with big tables covered by elegant white tablecloths.

Marina | September 8, 2019

Special thanks to the receptionist of the first two nights, he helped me so much and can’t appreciate him enough.

PT | October 3, 2017

Upon checkin we were upgraded to the room with a Jungfrau view, which was very nice of them to offer.

Jonathan | August 19, 2019

We thought the breakfast was great and the food in the restaurant in the evening was also excellent.

Trevor | January 15, 2020

The staff was truly friendly & ready to help finding suitable hiking routes for us.

Nina | August 11, 2019

  • 100 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

  • Steamroom

Cheaper than 99% of all properties in Wengen in the last 24 hoursCompared to 97 Wengen properties at Agoda for various dates
Value for money8.5
Location rating9.4

Rooms available at Hotel Victoria-Lauberhorn

8.0
Very good
Room comfort & quality
Comfort Double Room
Comfort Double Room
...
  • Room size: 16 m²/172 ft²
  • Nature view
  • 2 single beds
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Comfort Single Room
Comfort Single Room
...
  • Room size: 12 m²/129 ft²
  • Nature view
  • 1 single bed
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Economy Double Room
Economy Double Room
...
  • Room size: 15 m²/161 ft²
  • Nature view
  • 1 double bed
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Panorama Double Room
Panorama Double Room
...
  • Room size: 18 m²/194 ft²
  • Mountain view
  • 2 single beds
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Superior Family Room
Superior Family Room
...
  • Room size: 38 m²/409 ft²
  • Shower
  • 5 single beds
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Family Room
Family Room
...
  • Room size: 27 m²/291 ft²
  • Nature view
  • 2 single beds
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Triple Room
Triple Room
...
  • Non-smoking
  • Shower
  • 1 double bed or 1 single be...
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DOUBLE SINGLE USE ECONOMY EZ
DOUBLE SINGLE USE ECONOMY EZ
...
  • Room size: 15 m²/161 ft²
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TRIPLE Dreibettzimmer
TRIPLE Dreibettzimmer
...
  • Room size: 18 m²/194 ft²
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TRIPLE Dreibettzimmer
TRIPLE Dreibettzimmer
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Victoria-Lauberhorn?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Hotel Victoria-Lauberhorn?

For those who wish to drive their own cars, Hotel Victoria-Lauberhorn has a car park available for guests.

What is the smoking policy at Hotel Victoria-Lauberhorn?

Hotel Victoria-Lauberhorn does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Hotel Victoria-Lauberhorn

  • 10.0
    Exceptional
    Cleanliness

    "The room is decorated in a classical style and very clean."

    Marina

    |

    September 8, 2019

  • 9.6
    Exceptional
    Location

    "The place is great to stay, directly next to the station."

    Jonathan

    |

    August 19, 2019

  • 9.6
    Exceptional

    "The spa was perfect - clean & peaceful during our stay."

    Nina

    |

    August 11, 2019

Property ranking|Compared to 97 Wengen properties
See all rankings
Cheapest price score
Value for money score
8.6/10
Location score
9.5/10
Cleanliness score
9.1/10
Better than
99
%
of Wengen properties
Better than
97
%
of Wengen properties
Better than
97
%
of Wengen properties
Better than
97
%
of Wengen properties
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Overall rating:
9.0
Exceptional
294 reviews
Cleanliness
9.2
Facilities
8.9
Location
9.4
Read all reviews >
What travelers say they love:
The bedroom was excellent and the hotel facilities were also...
Trevor from United Kingdom
Couple
More about Hotel Victoria-Lauberhorn

More about Hotel Victoria-Lauberhorn

Hotel Victoria-Lauberhorn, located in Wengen City Center, Wengen, is a popular choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Central Sport, Alpia Sport + Mode within close reach, visitors to the hotel will just love its location.

Hotel Victoria-Lauberhorn offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities such as Wi-Fi in public areas, family room, restaurant, laundry service, elevator can be enjoyed at the hotel.

The ambiance of Hotel Victoria-Lauberhorn is reflected in every guestroom. heating, balcony/terrace, telephone, television, satellite/cable TV are just some of the facilities that can be found throughout the property. The complete list of recreational facilities is available at the hotel, including hot tub, fitness center, sauna, indoor pool, spa. Hotel Victoria-Lauberhorn is a smart choice for travelers to Wengen, offering a relaxed and hassle-free stay every time.

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Most talked about facilities

Breakfast
15 mentions
Swimming Pool
8 mentions
View
7 mentions
Housekeeping
3 mentions

What they offer

9.6
Exceptional
Breakfast

"The included breakfast has enough variety and was filling (n..."

Jonathan

|

August 19, 2019

View all reviews
Show less

Food and dining

Breakfast options

American
Continental

Restaurants on site

Pasta & More
Cuisine:European, Italian
Menu:Buffet

Property's guest policies

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Some helpful facts

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Reviews of Hotel Victoria-Lauberhorn from real guests

Provided by verified guests of Agoda
Agoda Reviews (294)Booking.com Reviews (1065)
9.0
/
10
Exceptional
Cleanliness9.2
Facilities8.9
Location9.4
Room comfort and quality8.0
Service9.2
Value for money8.5
High score for Wengen
Rating
9+ Exceptional (89)
8-9 Excellent (16)
7-8 Very Good (14)
6-7 Good (5)
<6 Below Expectation (5)
Time of the year
Mar - May (3)
Jun - Aug (93)
Sep - Nov (23)
Dec - Feb (10)
All guests (294)
All room types
All languages

Show reviews that mention 

Showing 129 verified guest comments
12345
10.0
Exceptional
Kay from Malaysia
Couple
Economy Double Room
Stayed 1 night in September 2017

Comfortable stay”

This hotel includes wide spread of breakfast, which is value for money since its included in the price i have paid. Rooms are clean and comfortable. Stayed during weekdays as their rate is cheaper and value for money. During weekends, I stayed somewhere nearby. While we couldnt check-in till 3PM we are allowed to leave our luggage in a locked room in front of the lobby entrance. Location is very good few steps away from Wengen train station with a nice view. Restaurant food is delicious. Staffs are all helpful and friendly.

Reviewed September 28, 2017

Wow, what a nice feedback! thank you Kay for sharing it with everybody on agoda. We will gladly share it with our team! We are very glad, that you enjoyed your stay, the spa and specially the Team! The hotel Victoria-Lauberhorn really offers a perfect location. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you again. Best regards, Roger Wyrsch, Hotel Manager

Responded January 16, 2019
Hotel Victoria-Lauberhorn
9.6
Exceptional
Manoj from India
Couple
Economy Double Room
Stayed 1 night in September 2018

Great mid-range option in Wengen”

Stayed here for four nights in September 2018 Pros: 1) The hotel is bang next to the train station - take the immediate left road from the station to get here. 2) The rooms, bathrooms, lobby, restaurant - everything is spotlessly clean. 3) The breakfast spread is quite extensive and is quite tasty. There are lots of vegetarian options. 4) Breakfast starts early - well before the scheduled 7 am start time on most days. 5) The staff, especially the front desk, is very courteous and helps with all your travel needs. The staff spoke excellent English. 6) There is free wifi and it is quite good. 7) Tariff is high per Indian standards, but is quite reasonable among the other options in Wengen. 8) Check-in and check-out was quite quick. 9) The place is very quiet at nights. Cons: 1) The room and the bathroom were small. 2) The bed was bit too soft for our liking.

Reviewed September 27, 2018

Wow, what a nice feedback! thank you Manoj for sharing it with everybody on agoda. We will gladly share it with our team! We are very glad, that you enjoyed your stay, the spa and specially the Team! The hotel Victoria-Lauberhorn really offers a perfect location. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you again. Best regards, Roger Wyrsch, Hotel Manager

Responded January 16, 2019
Hotel Victoria-Lauberhorn
9.2
Exceptional
David from United Kingdom
Couple
Comfort Double Room
Stayed 5 nights in January 2019

Exceptional”

Wengen is an expensive resort but the setting and the skiing are fantastic. This hotel is a v good choice - central location - easy stroll across the road to cable car, comfortable rooms, really helpful and friendly staff and great pool / wellness. Our second stay and we'd def go back again if we return to Wengen

Reviewed February 03, 2019

Dear David We are happy to read that you enjoyed your stay with us in Wengen. Thank you for staying with us and taking the time to write such a nice Review. We are looking forward to welcoming you again in our hotel. Warm regards Victoria-Lauberhorn

Responded February 03, 2019
Hotel Victoria-Lauberhorn
10.0
Exceptional
Norhayati from Singapore
Couple
Comfort Double Room
Stayed 2 nights in September 2017

BEST HOTEL EVER”

Facilities of the hotel were a bit old fashion but if you can look past that, the hotel has everything you need and the warmth you need for a perfect stay at Wengen. The staff were helpful and great, the room was clean and had incredible views of the alps. The wellness centre was also perfect. The swimming pool was the best. Will definitely recommend this hotel!

Reviewed October 07, 2017

Wow, what a nice feedback! thank you Norhayati for sharing it with everybody on agoda. We will gladly share it with our team! We are very glad, that you enjoyed your stay, the spa and specially the Team! The hotel Victoria-Lauberhorn really offers a perfect location. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you again. Best regards, Roger Wyrsch, Hotel Manager

Responded January 16, 2019
Hotel Victoria-Lauberhorn
8.8
Excellent
Saurabh from United States
Couple
Economy Double Room
Stayed 2 nights in July 2019

Excellent”

Pros : Good location , right outside Wengen station and cheaper compared to other hotels Cons : only twin bed “ was informed that they have only twin beds and not queen and king “ Very small rooms , little space to open two large bags No iron or iron board also in room surprisingly I had a decent stay but look for other facilities with the same price as well

Reviewed July 08, 2019

Dear Saurabh Thank you for visiting us at the Arenas Resort Victoria-Lauberhorn. We regret that you did not like our resort to 100%. Of course, we are include your feedback in our quality management. We are glad you enjoyed our great location near the rrain station. We thank you for your visit and would be pleased to welcome you another time at Arenas Resort Victoria. We wish you a nice onward journey and kind regards.

Responded July 19, 2019
Hotel Victoria-Lauberhorn
9.6
Exceptional
Xiaohong
Family with teens
Economy Double Room
Stayed 2 nights in June 2019

Pleasant stay”

This is a nice hotel with good location. Just 50 meters away from the railway station. Nice view from the little balcony, snowy mountain right in front of you. What would one expect? Staff were helpful and friendly. A good choice for staying in Wengen.

Reviewed July 02, 2019

Dear Xiaohong Thank you very much for your Review. We are glad you enjoyed your stay in our resort, especially you liked our staff. We hope to see you again soon. Best regards Arenas Resort Victoria-Lauberhorn

Responded July 03, 2019
Hotel Victoria-Lauberhorn
9.2
Exceptional
Jehanne
Group
Economy Double Room
Stayed 4 nights in August 2019

The hotel with the best view”

All of the staff were very accommodating. The (free) breakfast was delicious. The hotel is super close to Wengen train station and with a stunning view of Swiss alps.

Reviewed August 07, 2019

Dear Jehanne Thank you very much for your stay in our resort. WOW, what a review! We thank you very much and really appreciate you liked our resort with our staff and could enjoy your holidays in Wengen. We would be pleased to welcome you again in our resort. Best regards Arenas Resort Victoria-Lauberhorn

Responded August 09, 2019
Hotel Victoria-Lauberhorn
9.2
Exceptional
Shu from Singapore
Group
Comfort Double Room
Stayed 3 nights in June 2019

Exceptional”

Good location and spacious room, with great view of the mountain. It’s a mere few mins walk to Wengen station. Breakfast spread was quite extensive and staff were friendly.

Reviewed June 27, 2019

Dear Shu Thank you very much for your nice review. We are glad to read you enjoyed your stay in our resort, especially the breakfast buffet and our staff. We would be pleased to welcome you again in Wengen. Best regards Corina Schiess

Responded July 03, 2019
Hotel Victoria-Lauberhorn
8.0
Excellent
HERMAN from Indonesia
Group
Economy Double Room
Stayed 2 nights in June 2019

Very good”

Nice hotel in Wengen for a relaxing holiday. Very close to the rail station, which made the hotel very convenient. Swimming pool and spa facilities are great bonus for guests to use, really enjoyed utilising them. Hotel provides a good breakfast selection. Hotel however is outside Interlaken area, so access to hotel would need extra costs, if you are travelling using pass. Near to the hotel there are free outdoor sports and gaming activities, which are nice to spend time in.

Reviewed June 22, 2019

Dear Herman Thank you very much for your review. We are very happy to read you could enjoy your stay in our resort, especially our spa area and the breakfast buffet. We are glad you had a good time in Wengen and would be pleased to welcome you again in our resort. Best regards Arenas Resort Victoria-Lauberhorn

Responded June 26, 2019
Hotel Victoria-Lauberhorn
10.0
Exceptional
Muhammad from Pakistan
Family with young children
Comfort Double Room
Stayed 3 nights in July 2017

Exceptional”

The hotel has a perfect location.Very close to station and shops nearby. Has a good view. It is one of the best hotel to stay in Wengen

Reviewed July 30, 2017

Wow, what a nice feedback! thank you Muhammad for sharing it with everybody on agoda. We will gladly share it with our team! We are very glad, that you enjoyed your stay, the spa and specially the Team! The hotel Victoria-Lauberhorn really offers a perfect location. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you again. Best regards, Roger Wyrsch, Hotel Manager

Responded January 16, 2019
Hotel Victoria-Lauberhorn
8.8
Excellent
Wong from Malaysia
Couple
Economy Double Room
Stayed 2 nights in August 2018

Nice place to stay if going to Jungfraujoch ”

The hotel is very near to Wengen station. Good location especially if planning to travel to Jungfraujoch. Great view of the mountain. Hotel staff is friendly.

Reviewed September 04, 2018

Thank you Wong for your visit and your feedback. The hotel Victoria-Lauberhorn really offers a perfect location. It is situated right after the small railway station from where you can go to the Jungfrau. It is nice to hear that you enjoyed the breakfast buffet. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope to welcoming you again. Best regards, your Victoria-Lauberhorn Team and Roger Wyrsch Manager

Responded January 16, 2019
Hotel Victoria-Lauberhorn
10.0
Exceptional
Sharil from Malaysia
Couple
Comfort Double Room
Stayed 2 nights in August 2019

Perfect Location”

Just next to Wengen train station. Superb view of the mountain. Definitely will stay here again whenever we are here.

Reviewed August 07, 2019

Dear Sharil Thank you very much for your stay and your review. We are happy to read you had a great stay in our resort and you liked our Location and the amazing views. We are really near to the station and to the Mänlichen cable car station. We would be pleased to welcome you another time in Wengen. Best regards Arenas Resort Victoria-Lauberhorn

Responded August 09, 2019
Hotel Victoria-Lauberhorn
9.6
Exceptional
Songwit from Thailand
Family with young children
Panorama Double Room
Stayed 1 night in July 2017

Enjoy Jungfraujoch from your window”

The hotel is close to Wengen station, just 2-3 minuits walk. Friendly staff and helpful. Lovely clean room.

Reviewed August 09, 2017

Wow, what a nice feedback! thank you Songwit for sharing it with everybody on agoda. We will gladly share it with our team! We are very glad, that you enjoyed your stay, the spa and specially the Team! The hotel Victoria-Lauberhorn really offers a perfect location. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you again. Best regards, Roger Wyrsch, Hotel Manager

Responded January 16, 2019
Hotel Victoria-Lauberhorn
10.0
Exceptional
Sanchai from Thailand
Couple
Economy Double Room
Stayed 3 nights in July 2019

Happy Swiss Trip”

The hotel is very lovely and staff is very nice, see you on my next trip in Wengen.

Reviewed July 05, 2019

Dear Sanchai Thank you very much for your good review. We are glad you had a great stay in Wengen and liked our staff. We are looking forward to welcoming you again in our resort. Best regards Corina Schiess

Responded July 05, 2019
Hotel Victoria-Lauberhorn
6.4
Good
Tabasam from United Kingdom
Couple
Economy Double Room
Stayed 2 nights in September 2018

Didnt get any sleep for two nights. Disappointed. No value for money ”

The hotel itself is in a very good location across the road from Wengen station. Staff were lovely and the wellness facilities were also good. However there were no plug sockets next to the bed. Only one plug socket in the room worked which switched the lamp on when in use due to the plug socket being directly below the lamp light switch. The duvets and pillows were horrible. No temperature control in the room. We asked for a couples room but were given two single beds. Breakfast options were good if you eat meat especially pig. Not many vegetarian options for hot food and they ran out of pastries which were mini croissants only. Overall disappointing for the price paid. No value for money and wish we had stayed elsewhere

Reviewed September 04, 2018

Dear Tabasam, Thank you for your review and your stay in our hotel. We are happy to read that you enjoyed the view from your room. Our rooms have fantastic views south to the towering Jungfrau, the imposing Männlichen or towards the village with its picturesque church. The hotel offers a central location next to the train station and Männlichen cablecar. However, Wengen is only a small train station with no trains during the night. We would be happy to see you soon again. Best regards, Julia B., Ferienverien hotel group

Responded January 16, 2019
Hotel Victoria-Lauberhorn
10.0
Exceptional
yuk from Hong Kong
Couple
Economy Double Room
Stayed 5 nights in September 2018

Excellent location, helpful staff, comfortable stay”

Excellent location of hotel, less than 5 minutes walk from the train station & the main shopping street. Corina, the Front desk staff is extermely helpful. She always walks an extra mile to meet the customer's needs. My husband & I are light sleepers. As requested, Corina assigned a quiet room to us. We enjoyed a peaceful stay of 5 nights in the hotel. In addition, the view inside the room is good, facing Jungfrau. The other front desk staff are also polite and friendly. We also enjoyed the food & service in the restaurant. I find Petru, a waitor extrmely helpful & hardworking. He bears in mind of needs of a customer and always tries his best to meet them. He has an excellent work attitude. He enjoys and respects his work. I suppose the staff recruitment and training of this hotel must be very successful . I thoroughly enjoyed my long stay in this hotel and would strongly recommend it to the other travellers ! Cindy

Reviewed October 14, 2018

Wow, what a nice feedback! thank you Yuk for sharing it with everybody on agoda. We will gladly share it with our team! We are very glad, that you enjoyed your stay, the spa and specially the Team! The hotel Victoria-Lauberhorn really offers a perfect location. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you again. Best regards, Roger Wyrsch, Hotel Manager

Responded January 16, 2019
Hotel Victoria-Lauberhorn
9.2
Exceptional
Douglas from United States
Couple
Panorama Double Room
Stayed 1 night in August 2019

Excellent location. ”

The hotel is located very close to the train station and the main part of town which made it the perfect place to stay. It’s an efficiently run hotel and our room was very clean. The front desk wasn’t as helpful as we are used to and could use some extra training for that. We had half board for dinner which much to my surprise, didn’t include even tap water which we paid extra for but that seems to be common in this part of Switzerland. Our room had a good view of the town and mountains but right across the walkway was a bar which played music until after midnight which is a concern since we needed to leave a window open for some cool air since there was no air conditioning.

Reviewed August 03, 2019

Dear Douglas Thank you very much for your stay in our resort and your great review. We really appreciate you liked our resort and could enjoy your holidays in Wengen. We would be pleased to welcome you again in our resort. Best regards Arenas Resort Victoria-Lauberhorn

Responded August 11, 2019
Hotel Victoria-Lauberhorn
9.6
Exceptional
Jonathan from Australia
Group
Economy Double Room
Stayed 2 nights in August 2019

Excellent place to stay and visit the nature”

The place is great to stay, directly next to the station. Upon checkin we were upgraded to the room with a Jungfrau view, which was very nice of them to offer. The room is clean, including the bathroom, and the hotel has great facilities - pool and bike rental (unfortunately they don't have SPD pedals). The included breakfast has enough variety and was filling (no bananas). Internet connection was stable. As with all Switzerland hotels, it is very expensive but I think it was worth the cost on this occasion, comparing to all the nearby hotels.

Reviewed August 19, 2019

Dear Jonathan Thank you very much for your stay in our resort. WOW, what a review! We thank you very much and really appreciate your feedback. We are glad to read you liked our resort and could enjoy your holidays in Wengen. We would be pleased to welcome you again in our resort. Best regards Arenas Resort Victoria-Lauberhorn

Responded August 21, 2019
Hotel Victoria-Lauberhorn
9.2
Exceptional
Peter from Australia
Couple
Comfort Double Room
Stayed 6 nights in September 2018

Great hotel, location and staff”

Just spent 6 nights at this hotel and had a great time, the location, staff and facilities were excellent. Buffet breakfast was extensive and the Pasta restaurant part of the hotel was good, the view from our room was stunning which was one of the reasons we chose it. Overall a very good experience and we will return in the future.

Reviewed September 10, 2018

Wow, what a nice feedback! thank you Peter for sharing it with everybody on agoda. We will gladly share it with our team! We are very glad, that you enjoyed your stay, the spa and specially the Team! The hotel Victoria-Lauberhorn really offers a perfect location. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you again. Best regards, Roger Wyrsch, Hotel Manager

Responded January 16, 2019
Hotel Victoria-Lauberhorn
9.2
Exceptional
Dianne from Philippines
Couple
Panorama Double Room
Stayed 5 nights in September 2019

Awesome view”

The hotel resort is very good. Very short walk to the train station. Super helpful and friendly staffs. Amenities are good - indoor pool, game room. The room also includes breakfast. They have good selection - but it’s the same breakfast every single day. I wish they will improve and would not repeat breakfast menu for few days. Overall, we had a fantastic stay!

Reviewed September 24, 2019

Dear Dianne Thank you very much for your stay. WOW, what a great review! We really appreciate it! We are very glad to read you liked our resort and especially our friendly staff. We would be pleased to welcome you again in our resort. Best regards Corina Schiess

Responded September 30, 2019
Hotel Victoria-Lauberhorn
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