Please note parties, including stag or hen parties, are not permitted at this property. Please contact the hotel for more details. Contact details can be found on the booking confirmation.
Please note that the property does not accept group reservations for more than 3 rooms.
Please note Gala dinners on 25th December, 31st December and 14th February are included in the room rates.
From 21 June to 6 September, if you book a stay of 7 nights or more with an all-inclusive meal plan, you will receive free tickets to nearby attractions, including Aqua Natura Water Park, Terra Natura Animal Park, Magic Poniente Beach Club and evening shows. You are welcome to contact the hotel directly for more information. Contact details can be found on your booking confirmation.
Please note that the cardholder must present the credit card used upon check-in. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.