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Exterior view, Hotel Villa Fontaine Grand Haneda Airport in Tokyo
Moderate Queen Room - Non-Smoking - Guestroom, Hotel Villa Fontaine Grand Haneda Airport in Tokyo
a large building with a train on the tracks, Hotel Villa Fontaine Grand Haneda Airport in Tokyo
a number of electronic devices in a room, Hotel Villa Fontaine Grand Haneda Airport in Tokyo
a building with a sign on the side of it, Hotel Villa Fontaine Grand Haneda Airport in Tokyo
Fitness center, Hotel Villa Fontaine Grand Haneda Airport in Tokyo
Fitness center, Hotel Villa Fontaine Grand Haneda Airport in Tokyo

Removed from saved list

8.3

Excellent

11 reviews

11 reviews

Housekeeping1
See map
See map

8.9

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Tokyo Tower 12.8 km
Shibuya Crossing 14.1 km
Ginza 14.2 km
Meiji Jingu 15.9 km
Shinjuku Gyoen National Garden 16.6 km
Tokyo Metropolitan Government Building observation room 17.5 km
Tokyo Skytree 18.9 km
Asakusa 19.0 km
Ueno Park 19.1 km
Sensoji Temple 19.2 km
Nearby landmarks
Keikyu Tourist Information Center Haneda Airport International Terminal Station 230 m
Tokyo Tourist Information Center, Haneda Airport 300 m
Tiat Sky Road 310 m
JR East Travel Service Center - Haneda Airport International Terminal 310 m
Edo Koji 310 m
Haneda Nihombashi 440 m
Tokyo International Airport International Terminal Observation Deck 460 m
Haneda Airport 1.5 km
Anamori Inari Shrine 1.6 km
Seibijo 1.6 km

Hotel Villa Fontaine Grand Haneda Airport

2-7-1 hanedakuko, Ota-ku, Haneda International Airport, Tokyo, Japan, 144-0041 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Haneda International Airport part of Tokyo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

Highlights

Sparkling clean

Check-in [24-hour]

Free Wi-Fi in all rooms!

Sauna

Currency exchange

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Fitness center

Sauna

Cash withdrawal

Car power charging station

This property is in high demand!

37 travelers have booked today.

Value for money7.6
Location rating8.9
Nearest airportHaneda Airport (HND)
Distance to airport1.5 km

Rooms available at Hotel Villa Fontaine Grand Haneda Airport

Queen Room - Female Only, Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Twin Room with Tatami Area - Non-Smoking
...
  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 2 single beds and 2 futons
Enter dates to see prices
Japanese Western Style Room - Non-Smoking
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 2 single beds and 2 futons
Enter dates to see prices
Deluxe Japanese Western Style Room - Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 2 single beds and 2 futons
Enter dates to see prices
Twin Room - Female Only, Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Moderate Queen Room - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior King Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Family Room - Non-Smoking
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 4 single beds
Enter dates to see prices
Room
...
  • Room size: 28 m²/301 ft²
  • River view
  • 3 super king beds
Enter dates to see prices
Superior Twin Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Villa Fontaine Grand Haneda Airport?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Villa Fontaine Grand Haneda Airport?

For those who wish to drive their own cars, Hotel Villa Fontaine Grand Haneda Airport has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Self-parking is conveniently available at the hotel.

Is breakfast offered at Hotel Villa Fontaine Grand Haneda Airport?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Villa Fontaine Grand Haneda Airport. There's an additional charge of 2800 JPY for adults and 1400 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Villa Fontaine Grand Haneda Airport?

Hotel Villa Fontaine Grand Haneda Airport features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in buffet during opening hours.

Can business events be hosted at Hotel Villa Fontaine Grand Haneda Airport?

On-site venues and convenient event services make Hotel Villa Fontaine Grand Haneda Airport an ideal choice for hosting events such as seminars, conferences and meetings. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Villa Fontaine Grand Haneda Airport?

Hotel Villa Fontaine Grand Haneda Airport does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Hotel Villa Fontaine Grand Haneda Airport?

The closest airport to Hotel Villa Fontaine Grand Haneda Airport is Haneda Airport, 1.4 km away.

What is the closest train, metro, or bus station to Hotel Villa Fontaine Grand Haneda Airport?

The closest train, metro, or bus station is Seibijo, 1.6 km away from Hotel Villa Fontaine Grand Haneda Airport.

What restaurants are nearby Hotel Villa Fontaine Grand Haneda Airport?

Hotel Villa Fontaine Grand Haneda Airport’s neighborhood is Haneda International Airport which includes popular restaurants such as Ueshima Coffee, Haneda Airport International Terminal, Kanazawa Miso Ramen Shinsen Shinatatsu Haneda and Nihombashi Dashi Bar, Haneda Kuko.

What popular shopping places are close to Hotel Villa Fontaine Grand Haneda Airport?

Located in the Haneda International Airport area, Hotel Villa Fontaine Grand Haneda Airport is close to great shopping choices like Mercedes me Tokyo Haneda.

What are popular attractions near Hotel Villa Fontaine Grand Haneda Airport?

Hotel Villa Fontaine Grand Haneda Airport is located in Haneda International Airport area, which is famous for attractions such as Tokyo International Airport (Haneda) Terminal No2 Observation Deck, Tiat Sky Road and Edo Koji.

What popular natural sightseeing spots are close to Hotel Villa Fontaine Grand Haneda Airport?

Hotel Villa Fontaine Grand Haneda Airport is located within Haneda International Airport, which makes it conveniently close to natural sights including Haneda Airport Pet Hotel, Jonanjima Seaside Park Camping Ground and Heiwa no Mori Park.

See map

Explore the neighborhood

What people love about Hotel Villa Fontaine Grand Haneda Airport

  • 10

    Exceptional
    Cleanliness

    "Friendly staff & clean spacious room."

    Goh

    |

    January 26, 2023

  • 10

    Exceptional
    Location

    "Location is very good."

    Wing

    |

    January 15, 2023

  • 10

    Exceptional

    "Hotel is New and everything is Great."

    Motohiro

    |

    February 2, 2023

Property ranking|Compared to 5,032 Tokyo properties
See all rankings
Cleanliness score
9.3/10
Location score
9/10
Cheapest price score
Couples review score
8.6/10
Better than
97
%
of Tokyo properties
Better than
96
%
of Tokyo properties
Better than
93
%
of Tokyo properties
Better than
92
%
of Tokyo properties
Overall rating:

8.3

Excellent
11 reviews
Cleanliness
9.6
Facilities
8.5
Location
8.9
Read all reviews >
More about Hotel Villa Fontaine Grand Haneda Airport

More about Hotel Villa Fontaine Grand Haneda Airport

Hotel Villa Fontaine Grand Haneda Airport

Make everyday special with all that Tokyo has to offer with a stay at Hotel Villa Fontaine Grand Haneda Airport.
Enjoy all that Hotel Villa Fontaine Grand Haneda Airport has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including luggage storage and safety deposit boxes.
For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Hotel Villa Fontaine Grand Haneda Airport. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Hotel Villa Fontaine Grand Haneda Airport provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, instant coffee and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Hotel Villa Fontaine Grand Haneda Airport. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
Fill your days with the array of activities and facilities offered at Hotel Villa Fontaine Grand Haneda Airport. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't spend all your time inside while in Tokyo! Be sure to stop by Tokyo Tower located 12.8 km away, one of the most famous of all local landmarks.


Reasons to stay here

Compared to other accommodations in Tokyo, facilities here are rated higher than 93% of them.
Guests who stayed here found it to be neat and tidy, scoring it above 98% of other accommodations in the city.
Guests who stayed at this hotel have scored it higher than 95% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.5

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Massage
  • Private bath
  • Public bath
  • Sauna
  • Spa
  • Ticket services
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Bottle of water
  • Coffee shop
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Towels

Location

2-7-1 hanedakuko, Ota-ku, Haneda International Airport, Tokyo, Japan, 144-0041
Excellent
Location

8.9

Airports
  • Haneda Airport (HND)
    1.5 km
  • Narita International Airport (NRT)
    62.1 km
Public transportation
  • Seibijo
    1.6 km
Hospital or clinic
  • Tokyo International Medical Office at Haneda Airport
    1.8 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Tokyo Tower
    12.8 km
  • Shibuya Crossing
    14.1 km
  • Ginza
    14.2 km
  • Meiji Jingu
    15.9 km
  • Shinjuku Gyoen National Garden
    16.6 km
  • Tokyo Metropolitan Government Building observation room
    17.5 km
  • Tokyo Skytree
    18.9 km
  • Asakusa
    19.0 km
  • Ueno Park
    19.1 km
  • Sensoji Temple
    19.2 km
Nearby landmarks
  • Keikyu Tourist Information Center Haneda Airport International Terminal Station
    230 m
  • Tokyo Tourist Information Center, Haneda Airport
    300 m
  • Tiat Sky Road
    310 m
  • JR East Travel Service Center - Haneda Airport International Terminal
    310 m
  • Edo Koji
    310 m
  • Haneda Nihombashi
    440 m
  • Tokyo International Airport International Terminal Observation Deck
    460 m
  • Haneda Airport
    1.5 km
  • Anamori Inari Shrine
    1.6 km
  • Seibijo
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Please let the property know the expected arrival time in advance. Guests can use the Special Requests box when booking or contact the property directly.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)2800 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 1557
  • Room voltage100
  • Year property opened2020

Property announcements

We have postponed the opening from 2020.
“Villa Fontaine Premier Haneda Airport” and “Villa Fontaine Grand Haneda Airport” will open on Wednesday, December 21st, 2022. Prior to opening, accommodation reservations (*) will start at noon on Friday, October 7th 2022.
Villa Fontaine Premier Haneda Airport/Grand Haneda Airport is an airport hotel directly connected to Terminal 3 of Haneda Airport with a total of 1,717 rooms.
There is a hot spring facility "Izumi Tenku no Yu Haneda Airport", a commercial facility "Haneda Airport Garden (*)" where you can enjoy Japanese souvenirs and meals, and a MICE hall, conference room, and banquet hall "Bellesalle Haneda Airport".
*"Haneda Airport Garden" will open in late January, 2023.

Reviews of Hotel Villa Fontaine Grand Haneda Airport from real guests

Provided by verified guests of Agoda
8.3
/
10
Excellent
Cleanliness9.6
Facilities8.5
Location8.9
Service8.7
Value for money7.6
High score for Tokyo
Rating
9+ Exceptional (10)
8-9 Excellent (5)
7-8 Very Good (1)
6-7 Good (1)
<6 Below Expectation (2)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (19)
Showing 19 verified guest comments
10.0
Exceptional
Motohiro from Thailand
Solo traveler
Superior Twin Room - Non-Smoking
Stayed 1 night in February 2023

Best Place to Stay !”

Hotel is New and everything is Great. Especially SPA is Wonderful.

Reviewed February 02, 2023

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5.2
Fong from Hong Kong SAR, China
Group
Superior Twin Room - Non-Smoking
Stayed 1 night in January 2023

Too new”

All the staff are nice but their English is limited, and i found they are too new that they are not use to everything. They even almost charged me double if I didn’t check my bill. a simple check-in took me half and hour (they had a hard time to find my booking)

Reviewed January 31, 2023

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10.0
Exceptional
Goh from Singapore
Family with young children
Short Stay Superior Twin Room - Non-Smoking (Check In 18:00-Check Out 09:00)
Stayed 1 night in January 2023

New Hotel connect directly to Tokyo Haneda Airport Terminal 3”

Location is great for those arrive late night or early departure flight. Friendly staff & clean spacious room. Easy to locate as hotel directly underneath the newly built airport garden. Will definitely stay here again if arrive late or need to catch an early morning flight.

Reviewed January 27, 2023

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Thank you very much for staying at Villa Fontaine Grand Haneda Airport. All of us at Villa Fontaine Grand Haneda Airport look forward to welcoming you back next time. Villa Fontaine Grand Haneda Airport Manager

Responded January 30, 2023
Hotel Villa Fontaine Grand Haneda Airport
10.0
Exceptional
Wing from Hong Kong SAR, China
Group
Short Stay Superior Twin Room - Non-Smoking (Check In 18:00-Check Out 09:00)
Stayed 1 night in January 2023

Good location”

Location is very good. You just need to walk along the indoor corridor connecting between Haneda Airport and the hotel. It is convenient especially if you need to arrive there under extreme cold weather and late night.

Reviewed January 15, 2023

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Dear Mr./Ms. Wing Thank you for choosing to stay at the Hotel Villa Fontaine Grand HANEDA Airport and taking the time and trouble to share your comments about your recent stay. It is always encouraging for us to receive our guests’ feedback, which allows us to maintain and improve the facilities we offer. As we strive to provide the best possible service to all our guests your comments are extremely valuable to us. Once again thank you for the time to give us your feedback. We are looking forward to welcoming you back in the not too distant future and in the mean-time please do not hesitate to contact us if I can be of any further assistance to you. With kind regards, Hotel Villa Fontaine Grand HANEDA Airport Manager

Responded January 21, 2023
Hotel Villa Fontaine Grand Haneda Airport
8.4
Excellent
Chun from Hong Kong SAR, China
Couple
Superior Twin Room with Public Bath Ticket - Non-Smoking
Stayed 2 nights in December 2022

Onsen at the airport ”

The onsen is expensive but it will be much cheaper when you book onsen package with the room. And u get unlimited access before room checkout.

Reviewed January 04, 2023

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Dear Valued Guest, Thank you for choosing to stay at the Hotel Villa Fontaine Grand Haneda Airport and for taking your time to share your comments about your recent stay It is always encouraging for us to receive our guest’s feedback, which allows us to maintain and improve the facilities we offer. As we strive to provide the best possible service to all guests your comments are extremely valuable to us. Once again thank you for your time and we looking forward to welcoming you back to Hotel Villa Fontaine Grand Haneda Airport in the future. With kind regards, Hotel Villa Fontaine Grand Haneda Airport Manager

Responded January 21, 2023
Hotel Villa Fontaine Grand Haneda Airport
8.4
Excellent
Shahrill from Singapore
Family with teens
Short Stay Superior Twin Room - Non-Smoking (Check In 18:00-Check Out 09:00)
Stayed 1 night in December 2022

Most Convenient for Airport Hotel”

Very convenient especially for those awaiting their morning hour flight. But the price is a little steep

Reviewed January 02, 2023

See room deals

Dear Valued Guest, Thank you for choosing to stay at the Hotel Villa Fontaine Grand Haneda Airport and for taking your time to share your comments about your recent stay It is always encouraging for us to receive our guest’s feedback, which allows us to maintain and improve the facilities we offer. As we strive to provide the best possible service to all guests your comments are extremely valuable to us. Once again thank you for your time and we looking forward to welcoming you back to Hotel Villa Fontaine Grand Haneda Airport in the future. With kind regards, Hotel Villa Fontaine Grand Haneda Airport Manager

Responded January 21, 2023
Hotel Villa Fontaine Grand Haneda Airport
10.0
Exceptional
Ching from Hong Kong SAR, China
Group
Superior Twin Room - Non-Smoking
Stayed 2 nights in December 2022

Super convenient to Haneda Airport T3”

Brand new with good services 👍🏻

Reviewed January 02, 2023

See room deals

Dear Valued Guest, Thank you for choosing to stay at the Hotel Villa Fontaine Grand Haneda Airport and for taking your time to share your comments about your recent stay It is always encouraging for us to receive our guest’s feedback, which allows us to maintain and improve the facilities we offer. As we strive to provide the best possible service to all guests your comments are extremely valuable to us. Once again thank you for your time and we looking forward to welcoming you back to Hotel Villa Fontaine Grand Haneda Airport in the future. With kind regards, Hotel Villa Fontaine Grand Haneda Airport Manager

Responded January 21, 2023
Hotel Villa Fontaine Grand Haneda Airport
6.8
Good
Judd from United States
Family with teens
Superior Twin Room - Non-Smoking
Stayed 1 night in December 2022

Disappointed..”

This is the new hotel connected to the terminal 3 at HND airport

Reviewed December 26, 2022

See room deals

Dear Valued Guest, Thank you for choosing to stay at the Hotel Villa Fontaine Grand Haneda Airport and for taking your time to share your comments about your recent stay. It is always encouraging for us to receive our guest’s feedback, which allows us to maintain and improve the facilities we offer. As we strive to provide the best possible service to all guests your comments are extremely valuable to us. Once again thank you for your time and we looking forward to welcoming you back to Hotel Villa Fontaine Grand Haneda Airport in the future. With kind regards, Hotel Villa Fontaine Grand Haneda Airport Manager

Responded January 21, 2023
Hotel Villa Fontaine Grand Haneda Airport
10.0
Exceptional
from Japan
Couple
Superior King Room - Non-Smoking
Stayed 1 night in February 2023

Exceptional”

彼へサプライズする予定だったのですが、チェックインの前日にも関わらず、荷物を預かっていただき、チェックイン時にも荷物があることを内緒にしたいと言う要望に答えて頂き、1人の時に荷物を受け取りに来ることが出来ました。

Reviewed February 06, 2023

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7.6
Very good
KOJI from Japan
Couple
Superior Twin Room - Non-Smoking
Stayed 1 night in January 2023

Terminal3空少し歩きます”

Terminal3直結で屋内移動なので☔には濡れないちょっと遠い感じ。2022年末オープンなので全てが新しく清潔。自動チェックイン機は数台使用出来ず、フロントスタフの人数も不足気味で残念。朝食はお料理の種類が少なくガッカリしました。旅行支援で宿泊しましたが次回は無いかな?

Reviewed January 25, 2023

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この度はヴィラフォンテーヌグランド羽田空港にご宿泊いただき、まことにありがとうございました。 ご期待に添えるご宿泊になりませんでした事、大変申し訳ございませんでした。 スタッフ育成、サービスの向上に努めて参ります。 貴重なご意見ありがとうございました。 ヴィラフォンテーヌグランド羽田空港 マネージャー

Responded January 30, 2023
Hotel Villa Fontaine Grand Haneda Airport
8.4
Excellent
YUKA from Japan
Group
Superior Twin Room - Non-Smoking
Stayed 1 night in January 2023

祖父母と家族旅行”

2部屋取ったが空いてのにひとつは裏側だった。横に長い為、館内の移動が複雑だった。 朝ごはんも高く、特徴がなかった。 完全営業して、良くなる事を望みます

Reviewed January 13, 2023

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YUKA様 この度はホテルヴィラフォンテーヌグランド羽田空港をご利用頂きありがとうございます。 またお忙しい中、ご滞在につきましてご感想をお寄せくださいましたこと、重ねて御礼申し上げます。 しかしながら、せっかくご宿泊いただいたにもかかわらず私共の配慮が足らず、ご不便をお掛け致しましたことをお詫び申し上げます。お部屋の位置につきましては、事前にリクエストを頂ければ、出来る限りお客様のご希望に添えるよう努めます。YUKA様より頂きましたご指摘を真摯に受け止め、改善課題とさせていただきます。引き続きお客様の変わらぬご愛顧賜りますようお願いいたします。 YUKA様のまたのご利用を心よりお待ち申し上げております。 ホテルヴィラフォンテーヌグランド羽田空港 マネージャー

Responded January 21, 2023
Hotel Villa Fontaine Grand Haneda Airport
10.0
Exceptional
HOI from Hong Kong SAR, China
Solo traveler
Superior Twin Room - Non-Smoking (Check In 18:00-Check Out 09:00) with Onsen ticket
Stayed 1 night in January 2023

冇得輸”

好正

Reviewed February 04, 2023

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10.0
Exceptional
Ng from Hong Kong SAR, China
Business traveler
Superior Twin Room - Non-Smoking
Stayed 1 night in January 2023

全新酒店超值”

房間乾淨整潔,十分寬敞,可同時打算3個大喼。酒店附設天空露天溫泉,住客只須多付1600日元便可使用,而且溫泉是24小時服務,內有餐廳、岩盤石、休息區、按摩區。酒店屬於商務類,附設24小時gym,大堂有所有amenities供自取。

Reviewed January 30, 2023

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非常感谢您在羽田机场丰泰别墅的入住。 我们要从心底里感谢你的贡献。 羽田机场丰泰别墅经理

Responded January 30, 2023
Hotel Villa Fontaine Grand Haneda Airport
3.2
Baldwin from Hong Kong SAR, China
Solo traveler
Superior Triple Room - Non-Smoking
Stayed 1 night in January 2023

Acceptable”

不知所謂,根本酒店未預備好接待客人

Reviewed January 29, 2023

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非常感谢您入住羽田机场丰泰别墅。 我们对你的评论深表遗憾,并将尽一切努力加以改进。 羽田机场丰泰别墅经理

Responded January 30, 2023
Hotel Villa Fontaine Grand Haneda Airport
8.8
Excellent
How from Hong Kong SAR, China
Family with teens
Superior Twin Room with Public Bath Ticket - Non-Smoking
Stayed 1 night in January 2023

Excellent”

酒店直結羽田機場Terminal 3,對於要趕早機的我們,簡直是太方便了。酒店新淨,房間也十分乾淨清潔,有很多插頭和USB插座。床褥軟硬適中,枕頭也比起其他日本酒店舒服,不會太扁太軟。房間浴室有牙刷、洗頭水、護髮素和沐浴露,但房間內,沒有護膚品提供,也沒有茶包和咖啡提供。房間除了廁紙之外,並沒有盒裝面紙。後來,看其他住客評論說是可自取護膚品之類物品的,但在自助check-in機辦理入住手續後,並沒有任何相關指示。酒店價位並非廉價酒店,我認為在服務和溝通方面應該改善一下。還有一個小插曲,我們向職員提出房間附溫泉券,他們卻表示我的房間是沒有溫泉卷的,接着他們又要研究一輪,之後才給我們兩張溫泉入場券。後來我發現,我住另一房間的同行朋友,並不需溫泉入場券也可以進入溫泉。我猜可能因為酒店太新,職員訓練和預備不足,所以在溝通上出現了問題。酒店6樓有gym,看上去設備相當不錯,但我並沒有用過。另外溫泉在12樓,有展望風呂和餐廳,開放給公眾人士付費使用,那裏有提供毛巾和護膚用品。

Reviewed January 27, 2023

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8.8
Excellent
eunsuk from South Korea
Couple
Superior Twin Room - Non-Smoking
Stayed 1 night in January 2023

3미널에서 걷기에 가깝고도 멀다”

3미널에서 짐을 가지고 걷기에 가깝고도 멀어요

Reviewed January 21, 2023

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이 번 빌라퐁텐 그랜드 하네다 공항에 숙박해 주셔서 대단히 감사합니다. 빌라퐁텐 그랜드 하네다 공항 매니저

Responded January 30, 2023
Hotel Villa Fontaine Grand Haneda Airport
10.0
Exceptional
JEN from Taiwan
Family with teens
Superior Twin Room - Non-Smoking
Stayed 1 night in February 2023

Bravo!”

全新開幕!頂樓露天溫泉值得體驗!新元素,小朋友住的很開心.

Reviewed February 05, 2023

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10.0
Exceptional
shiou-yi from Taiwan
Couple
Superior Twin Room - Non-Smoking
Stayed 1 night in February 2023

環境整潔,漂亮。”

新開幕酒店,大廳非常氣派。地點絕佳,是紅眼班機好選擇。房間整潔,大小適中。是一次很好的體驗。

Reviewed February 04, 2023

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9.2
Exceptional
Pong from Hong Kong SAR, China
Couple
Short Stay Superior King Room - Non-Smoking (Check In 18:00-Check Out 09:00)
Stayed 1 night in January 2023

位置極佳”

酒店位處羽田機場,只需5分鐘便到達機場,加上有銀翼之湯(需收費),是深宵夜機的不二選擇,

Reviewed January 27, 2023

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非常感谢您入住羽田机场丰泰别墅。 羽田机场丰泰别墅的经理

Responded January 30, 2023
Hotel Villa Fontaine Grand Haneda Airport
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