Excellent 8.3
Based on 1266 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 1266 reviews
  • Cleanliness 8.8
  • Facilities 7.6
  • Location 8.7
  • Room comfort and quality 8.5
  • Service 8.3
  • Value for money 8.3
  • Food and dining 7.0
Sort by

Craig from New Zealand
Solo travelers
Superior Room Non-Smoking - 1 Bed
Stayed 5 nights in May 2016
Great location.
Take monorail from Haneda Airport, then one stop on the metro gets you right beneath the hotel. Easy walking to Ginza shopping, much of it underground, and on metro and train lines to good destinations. Room small but manageable. Nice Shiseido toiletries. Drinks vending machines and ironing on every floor. Japanese-style breakfast downstairs is great. Have stayed here several times, and always enjoy.
Reviewed August 27, 2016
Did you find this review helpful?

Max from Germany
Families with older children
Twin Room - Non-Smoking
Stayed 3 nights in August 2016
Great Hotel!
Very nice Hotel directly located at subway station Shiodome in fantastic modern neighborhood. Some restaurants and supermarket in the same bulding. Hotel can be reached comfortably from Haneda airport.
Reviewed August 26, 2016
Did you find this review helpful?

Peter from Canada
Couples
Superior Room Non-Smoking - 1 Bed
Stayed 7 nights in August 2016
Comfortable hotel
Comfortable hotel, well located, not a great breakfast but not terrible, mattress a little on the firm side.
Reviewed August 24, 2016
Did you find this review helpful?

John from Indonesia
Business travelers
Twin Room A Smoking - 2 Beds
Stayed 4 nights in August 2016
Good location but business center facility should be improved
The location is very good, service not the best compared to others I tried, but very nice overall except the business center which needs some serious upgrade, given its positioning as a business hotel in a business district.
Reviewed August 21, 2016
Did you find this review helpful?

Margaret from Hong Kong
Solo travelers
Superior Room Non-Smoking - 1 Bed
Stayed 2 nights in August 2016
Value for money.
Good location.
Reviewed August 18, 2016
Did you find this review helpful?

Davy from Australia
Couples
Superior Room Non-Smoking - 1 Bed
Stayed 6 nights in August 2016
Great location
Great location. Easy to travel to the airport and around Tokyo from this hotel. Also, has very nice gardens behind it. The room could be cleaned a little better with dust behind the tv and in the dehumidifier filter. Otherwise, a very good place to stay for the price.
Reviewed August 12, 2016
Did you find this review helpful?

Stanley from Singapore
Couples
Superior Room Non-Smoking - 1 Bed
Stayed 5 nights in August 2016
Bed too hard and pillows not right
bed was way too hard. Pillows didn't give enough support. Breakfast had crowd issues...last 3 days I spent going to Tully's to get coffee there instead and across to Park Hotel's TY bakery.
Reviewed August 10, 2016
Did you find this review helpful?

DJONI from Indonesia
Couples
Superior Room Non-Smoking - 1 Bed
Stayed 4 nights in August 2016
nice place to stay, nearby tsukiji market and easy access to airport
The breakfast is average, the bed is neat and the location is value fod money
Reviewed August 10, 2016
Did you find this review helpful?

Nathaniel from Australia
Couples
Superior Room Non-Smoking - 1 Bed
Stayed 2 nights in July 2016
Great
Great room, great staff, great breaky.
Reviewed July 29, 2016
Did you find this review helpful?

Cho-Ting from Taiwan
Families with older children
King Double Room - Non-Smoking
Stayed one night in July 2016
Good
none
Reviewed July 29, 2016
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: