Excellent 8.3
Based on 1263 reviews

Recent customer comments

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based on 1263 reviews
  • Cleanliness 8.8
  • Facilities 7.6
  • Location 8.7
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for money 8.3
  • Food/Dining 7.0
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Craig from New Zealand
Solo traveler
Superior Room Non-Smoking - 1 Bed
Stayed 5 nights in May 2016
Great location.
Take monorail from Haneda Airport, then one stop on the metro gets you right beneath the hotel. Easy walking to Ginza shopping, much of it underground, and on metro and train lines to good destinations. Room small but manageable. Nice Shiseido toiletries. Drinks vending machines and ironing on every floor. Japanese-style breakfast downstairs is great. Have stayed here several times, and always enjoy.
Reviewed August 27, 2016

Max from Germany
Family with older children
Twin Room - Non-Smoking
Stayed 3 nights in August 2016
Great Hotel!
Very nice Hotel directly located at subway station Shiodome in fantastic modern neighborhood. Some restaurants and supermarket in the same bulding. Hotel can be reached comfortably from Haneda airport.
Reviewed August 26, 2016

Peter from Canada
Superior Room Non-Smoking - 1 Bed
Stayed 7 nights in August 2016
Comfortable hotel
Comfortable hotel, well located, not a great breakfast but not terrible, mattress a little on the firm side.
Reviewed August 24, 2016

John from Indonesia
Business traveler
Twin Room A Smoking - 2 Beds
Stayed 4 nights in August 2016
Good location but business center facility should be improved
The location is very good, service not the best compared to others I tried, but very nice overall except the business center which needs some serious upgrade, given its positioning as a business hotel in a business district.
Reviewed August 21, 2016

Margaret from Hong Kong
Solo traveler
Superior Room Non-Smoking - 1 Bed
Stayed 2 nights in August 2016
Value for money.
Good location.
Reviewed August 18, 2016

Davy from Australia
Superior Room Non-Smoking - 1 Bed
Stayed 6 nights in August 2016
Great location
Great location. Easy to travel to the airport and around Tokyo from this hotel. Also, has very nice gardens behind it. The room could be cleaned a little better with dust behind the tv and in the dehumidifier filter. Otherwise, a very good place to stay for the price.
Reviewed August 12, 2016

Stanley from Singapore
Superior Room Non-Smoking - 1 Bed
Stayed 5 nights in August 2016
Bed too hard and pillows not right
bed was way too hard. Pillows didn't give enough support. Breakfast had crowd issues...last 3 days I spent going to Tully's to get coffee there instead and across to Park Hotel's TY bakery.
Reviewed August 10, 2016

DJONI from Indonesia
Superior Room Non-Smoking - 1 Bed
Stayed 4 nights in August 2016
nice place to stay, nearby tsukiji market and easy access to airport
The breakfast is average, the bed is neat and the location is value fod money
Reviewed August 10, 2016

Nathaniel from Australia
Superior Room Non-Smoking - 1 Bed
Stayed 2 nights in July 2016
Great room, great staff, great breaky.
Reviewed July 29, 2016

Cho-Ting from Taiwan
Family with older children
King Double Room - Non-Smoking
Stayed one night in July 2016
Reviewed July 29, 2016


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