9.0

Exceptional
/10
(151 reviews)See what guests said
Food & Dining2
Swimming Pool1
Housekeeping1
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Palauea Beach 1.3 km
Wailea Beach 1.4 km
Sweet Paradise Chocolatier 1.4 km
The Shops at Wailea 1.5 km
Ulua Beach 2.0 km
Kahului Airport 24.6 km
Kapalua Airport 40.7 km
Hana Airport 45.4 km
Lanai Airport 55.4 km
Upolu Airport 75.3 km
Hotel Wailea, Relais & Chateaux - Adults Only

"Lovely resort, well positioned and with really pleasant staff."

Nicholas - May 8, 2018
 Hotel Wailea, Relais & Chateaux - Adults Only
Lobby Hotel Wailea, Relais & Chateaux - Adults Only
Swimming pool Hotel Wailea, Relais & Chateaux - Adults Only
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Free Wi-Fi

Hotel Wailea, Relais & Chateaux - Adults Only

555 Kaukahi Street, Wailea, Wailea (HI), United States, 96753 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • Free Wi-Fi in all rooms!

  • Hot tub

  • Currency exchange

  • Sauna

  • Daily housekeeping

Value for money8.1
Location rating8.2

Rooms available at Hotel Wailea, Relais & Chateaux - Adults Only

Excellent
Room comfort & quality
8.4
Luxury Ocean View Suite
...
  • Room size: 67 m²/721 ft²
  • Balcony/terrace
  • 1 king bed
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Luxury Partial Ocean View Suite
...
  • Room size: 67 m²/721 ft²
  • Balcony/terrace
  • 1 king bed
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Luxury Garden View Suite King Bed
...
  • Room size: 67 m²/721 ft²
  • Balcony/terrace
  • 1 king bed
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Celebration Ocean View Suite
...
  • Room size: 67 m²/721 ft²
  • 1 king bed
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Luxury Garden View Suite 2 Double Beds
...
  • Room size: 67 m²/721 ft²
  • 2 double beds
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Celebration Suite with Ocean View
...
  • Room size: 67 m²/721 ft²
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Luxury Suite with Partial Ocean View
...
  • Room size: 67 m²/721 ft²
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Luxury Suite with Ocean View
...
  • Room size: 67 m²/721 ft²
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Luxury King Suite with Garden View
...
  • Room size: 67 m²/721 ft²
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Luxury Two Double Suite with Garden View
...
  • Room size: 67 m²/721 ft²
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Frequently asked questions

Does Hotel Wailea, Relais & Chateaux - Adults Only have a hot tub?

A hot tub is one of the facilities available at Hotel Wailea, Relais & Chateaux - Adults Only.

How much does it cost to stay at Hotel Wailea, Relais & Chateaux - Adults Only?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Hotel Wailea, Relais & Chateaux - Adults Only?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Wailea, Relais & Chateaux - Adults Only?

A stay at Hotel Wailea, Relais & Chateaux - Adults Only also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Hotel Wailea, Relais & Chateaux - Adults Only has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Wailea (HI) with private transportation, the resort can arrange car rental for you.

What are my dining options at Hotel Wailea, Relais & Chateaux - Adults Only?

Hotel Wailea, Relais & Chateaux - Adults Only features an on-site restaurant for your dining convenience.

What is the smoking policy at Hotel Wailea, Relais & Chateaux - Adults Only?

Hotel Wailea, Relais & Chateaux - Adults Only does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Hotel Wailea, Relais & Chateaux - Adults Only?

Restaurants including The Market by Capische, Luana and Ama Bar & Grill are popular in Hotel Wailea, Relais & Chateaux - Adults Only’s neighborhood which is known as Wailea.

Show more questions
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Explore the neighborhood

Overall rating:

9.0

Exceptional
151 reviews
Cleanliness
9.1
Facilities
8.6
Location
8.2
Read all reviews >
More about Hotel Wailea, Relais & Chateaux - Adults Only

More about Hotel Wailea, Relais & Chateaux - Adults Only

Hotel Wailea, Relais & Chateaux - Adults Only is perfectly located on the tropical hillside of Maui. Guests staying here can enjoy the stunning ocean and mountain views. Situated in the most exclusive resort community on Maui, the hotel offers a tranquil location and peaceful atmosphere. The beaches, restaurants, water sports, and shopping are easily accessible. The hotel offers spacious one bedroom suites which provide private lanais and separate living areas. To enrich your stay, the hotel features Zen-inspired, landscaped grounds with a waterfall and koi pond, a swimming pool,as well as a fitness centre.The property also offers a beach shuttle to Wailea Beach. If rest and relaxation is your thing, then Hotel Wailea, Relais & Chateaux - Adults Only is ideal for you.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Food & Dining

2 mentions

Housekeeping

2 mentions

Languages spoken

  • English
  • French
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Boating
  • Canoeing
  • Diving
  • Fishing
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hiking
  • Hot tub
  • Massage
  • Sauna
  • Snorkeling
  • Spa
  • Surfing lessons
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Wind surfing
  • Yoga room

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Restaurants on site

The Restaurant at Hotel Wailea

  • Cuisine: Local
Location
555 Kaukahi Street, Wailea, Wailea (HI), United States, 96753
Excellent
Location

8.2

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

The property

  • Local Tax ID/ Rental LicenseTA-107-900-1088-01#HONOLULU#
  • Number of restaurants1
  • Number of rooms 72

Reviews of Hotel Wailea, Relais & Chateaux - Adults Only from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness9.1
Facilities8.6
Location8.2
Room comfort and quality8.4
Service8.9
Value for money8.1
High score for Wailea (HI)
Rating
9+ Exceptional (10)
8-9 Excellent (1)
7-8 Very Good (7)
6-7 Good (1)
<6 Below Expectation (4)
Time of the year
Mar - May (4)
Jun - Aug (6)
Sep - Nov (10)
Dec - Feb (3)
All guests (33)
All languages

Show reviews that mention 

Showing 23 verified guest comments
12
10.0
Exceptional
Andrea from United States
Couple
Stayed 5 nights in November 2014

Every expectation exceeded”

The grounds are stunningly beautiful. Our room felt far more like a luxury home than a hotel. It is the perfect romantic retreat.

We enjoyed everything about Hotel Wailea. So many times, I've been enticed by beautiful pictures on a hotel's website, only to arrive and find the photographer had plied their craft to mislead me. This was the first time I've felt the pictures understated the real experience. It really is a gorgeous hotel and much of the time we felt like we had it all to ourselves. Their Beach Club is located at the Grand Wailea and is just a short shuttle ride from the hotel. When you're ready to head back, a quick call to the Hotel brings the shuttle back very promptly. While this was our first trip to Hawai'i, we did visit many other hotel properties during our visit and none compared to the quiet, elegant beauty of Hotel Wailea. The only less than pleasant surprise was learning upon check in that their policy is to collect up front a $50 per day charge for incedentals. We are pretty frugal travelers and I knew we wouldn't be charging anything to our room, so this was an annoyance, which I would have preferred to know about ahead of time. At any rate, we would still give this hotel our highest recommendation. Go and enjoy!

Reviewed November 09, 2014

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10.0
Exceptional
Karen from United States
Couple
Stayed 9 nights in October 2018

***AMAZING***”

It a our first time in Wailea and we were so impressed with its beauty. When we arrived at The Hotel Wailea it took our breath away. From the friendly staff, the delicious food, the incredible service and the views! Spectacular! We are planning to retrun again and again.

Reviewed October 27, 2018

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8.0
Excellent
kent from United States
Couple
Stayed 7 nights in January 2019

Ocean View?”

ll ocean views - with the full ocean view category going for an eye popping $900 per night - paid in advance - with additional Resorts Fees and Taxes of $37/day. The picture attached are from the balcony of our full ocean view room (184)- a little disappointing - not what I expected from the description - and clearly other rooms in the Resort with much better views.The resort grounds are beautiful. the people are wonderful and the pool area exceptional. The single restaurant $$$$ served a great breakfast and lunch and an ok dinner. One small bar. The hotel is not within walking distance the beach - nor any other stores, restaurants etc - however the hotel does provide transportation around Wailea The setting is romantic and geared to couples wanting a quiet uncrowded stay - if your looking to enjoy the beautiful Maui beaches, stores, restaurants, nightlife this is not for you. My overall rating is based on the relative value/cost vs what you might expect from a luxury Maui resort

Reviewed February 01, 2019

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9.3
Exceptional
Cheryl from Australia
Couple
Stayed 5 nights in July 2014

Romantic and secluded”

the hotel provided wonderful privacy. staff were attentive and friendly and the bathroom was lush

My partner and I loved the privacy of this hotel. The room was pristine, clean and had all we required. Only thing missing was a hob to cook in. It was not exactly a kitchennette by my standards given we were under the impression there was a little stove. Only a microwave oven was in the room. However, it was still lovely.

Reviewed April 13, 2015

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10.0
Exceptional
WILLIAM from United States
Couple
Stayed 5 nights in May 2012

Looking for true Romance in Hawaii?”

Not a daycare, feel like you have the whole place to yourself, QUIET, great restaurant, amazing spa, huge 2-story 4 room units

this place is a dream come true for people looking to just enjoy maui, and not have all the chaos of people not enjoying maui. the grounds are located at an elevated position so you are off the beach....but this is good. way better views, less mosquitos, less wind, warmer at night. the grounds are immaculately maintained. there is a sense of grandness about the place that the four seasons and the grand are missing. you feel like you have the entire place to yourself!! the only time you ever know that many other people are staying there is in the morning at the coffee, fruit, and pastry bar. the service is superior to anywhere else on the island. the valet guys are local and super nice. will answer any questions you have and give honest recommendations. the housekeeping does an amazing job because they dont have a thousand rooms to clean. the beds are soft and the linens comforter are new and fresh...not the 20 year old crap that everyone else has. this is a true travelers retreat, not a beachfront daycare.

Reviewed June 07, 2012

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7.6
Very good
Nicholas from United Kingdom
Couple
Stayed 6 nights in April 2018

Lovely place, nice staff, superficial customer focus”

Lovely resort, well positioned and with really pleasant staff. Given the premium price tag we were surprised that firstly our complaint of having a strong, musty smell in our room was met with only the introduction of a dehumidifier unit into our room (1 full day after our conversation with staff about the smell). No checking back with us to see if this worked, no apology, no attempt to assess if the problem had been resolved. This was further compounded by the observation that the general manager of the resort spent the whole of the allotted time during the weekly ‘meet the manager over a cocktail’ session avoiding any contact with guests! He spent the whole time wandering around the periphery making no obvious attempt to engage with us or any of our fellow guests. Finally, when checking out the less than positive response I gave to the reception staff’s question; ‘how was your stay’ was met with them skipping to presenting me with the bill - no attempt to understand further.

Reviewed May 08, 2018

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9.6
Exceptional
Louis from United States
Couple
Stayed 3 nights in October 2018

High-end luxury”

The hotel hits all the marks, service, cleanliness, spectacular property, luxurious room.

Reviewed October 20, 2018

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9.2
Exceptional
Barbara from United States
Couple
Stayed 6 nights in October 2018

Excellent stay for quiet retreat”

Exceptional staff, great spacious suites, quiet location and pool areas. Restaurant had good quality food, wish they had at least one more restaurant there, but pool and in room dining was also good. They have their own "private" space for beach club which the friendly valet folks can take you down in their Teslas. Overall a great place for couples or those who just want a bit more serenity away from the crowded resort beaches.

Reviewed October 12, 2018

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8.3
Excellent
Aleta from United States
Couple
Stayed 5 nights in June 2012

Wonderful smaller hotel, great value for the money”

Beautiful grounds, nice amenities, free parking

stayed both here and larger resort; enjoyed the self-sufficiency of coming and going and having kitchenette in room. was upgraded to a room with great view of the ocean, molokini, and the nw part of the island. very nice pool and open spa facilities; gym could be better. nightly resort fee includes free wifi and breakfast which was very basic and could have varied more. capische restaurant was very good with beautiful views. lovely, well kept resort with beautiful grounds. not on the beach but resort provides quick transport or better yet, would recommend renting a car (rates are reasonable and having a car is useful for grocery runs and day trips). very good value for the money.

Reviewed June 13, 2012

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7.7
Very good
Dieter from Germany
Couple
Stayed 15 nights in April 2012

Hotel with excellent ocean view”

Spacious rooms

Restaurant belongs not to the hotel, good food. Nice garden, perfectly maintained by staff. Beatiful outdoor location for weddings, events. free nearby parking, weekly invitation for happy hour. You must have a car to get there and around. loud road at the bottom of the area.

Reviewed October 25, 2012

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8.0
Excellent
Chang from South Korea
Couple
Stayed 2 nights in February 2014

Heaven”

1. Quiet 2. Spa and swim 3. Views

This place is good for couple or family. I strongly recommend to people who wants to take a rest or spend a time with family. If I have a chance to go here again, definitely I will stay here for sure. Also the room equipment is like a fancy house as like a NY home. You can do cook or you can enjoy the boss music and you can enjoy the private spa. Again, here is awesome places in Maui.

Reviewed March 03, 2014

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8.0
Excellent
SEUNGWOO from South Korea
Couple
Stayed 3 nights in August 2016

wonderful place”

perfect area for the rest

Reviewed August 27, 2016

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10.0
Exceptional
Sol from Australia
Couple
Stayed 4 nights in January 2014

Excellent Hotel”

room, service, food
Reviewed September 02, 2014

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6.7
Good
GOH from Malaysia
Couple
Stayed 2 nights in August 2013

Is was nice and quiet hotel , for relax is good ”

Italy restaurant , room is big n nice design
Reviewed September 02, 2013

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6.0
masahito from Japan
Couple
Stayed 3 nights in September 2012

景色いまいち、部屋広いけど古い”

部屋の広さ、スタッフ丁寧、レンタカー移動に便利

192に3泊しましたが、部屋の古さからくる独特の匂いがした、クローゼット内の掃除がされておらず、髪の毛が散乱していた、シャワー室に遮るものがなく、カーテン閉めないと外から丸見え、玄関先にある空調室外機が物凄い轟音でうるさかった、を理由に部屋チェンジをリクエストしたら、一番安いカテゴリーだったせいもあり、変えても同じと素っ気なく応対された。 レンタカーだったので、高速道路終点から近く移動には便利、ゴルフをOld blue courseで2ラウンドしたけど、ホテルフロントが予約だけでなく、色々と相談&アドバイスをくれて助かった。高台のレストラン、Spaからの景色は素晴らしかったけど、やはり海からは遠かったです。 マウイ島は大好きになったのでまたくるつもりですが、今回以上の予算があったら、海沿いにすると思います。同じ予算だったらまた宿泊もかんがえるけど、部屋の匂い、シャワー室の仕切り、室外機の騒音、は大きなマイナス要素ですね。。。

Reviewed October 05, 2012

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5.7
EIJI from Japan
Couple
Stayed 3 nights in September 2012

カードキー”

部屋は広い

鍵はカードキーだったのですが、不具合で開かないことが実に7回中6回! フロントから遠い部屋だったので、その度に携帯からフロントに電話をして開けにきてもらいました。そして謝罪なし。電話代金と時間を返して欲しい。 携帯電話の磁気が原因だと言われたが、じゃあこれからの時代どうするのだろう… だったら磁気を遮断するキーケースなりを持たせるべきだと思う。 スタッフはにこやかで感じは良かったが、サービスはぬるいの一言に尽きます。 ワイレアエリアではリーズナブルだったので選びましたが、値段相応ですね… 次は違うホテルにします。

Reviewed September 10, 2012

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5.7
MIEKO from Japan
Couple
Stayed 1 night in August 2012

こじんまりしたホテル”

のんびりできる

落ち着いてのんびりできました。プールが小さいのがちょっと残念ですが短期滞在で観光予定があったので、十分でした。リゾートで滞在するには微妙かも。

Reviewed September 10, 2012

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10.0
Exceptional
CHAN from South Korea
Couple
Stayed 2 nights in March 2016

신혼여행 첫날 너무 만족하고 행복했습니다.”

아늑하고 편안한 숙박시설, 친절한 직원, 깔끔하고 아름다운 조경

현재 카알라에서 숙박하면서 후기 작성중인데 와일리아 호텔 위치에 따른 장점을 잘 살린 듯합니다. 결혼식 하기전에 이곳을 알았다면 우리의 한번뿐인 결혼식을 와일리아에서 했을 듯 합니다~!

Reviewed March 10, 2016

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6.0
SUN from South Korea
Couple
Stayed 1 night in October 2014

객실은 훌륭하지만 동선이 불편합니다 ”

객실상태,넓은테라스,바닷가무료오토바이

아주 넓고 편한 객실 (주방도구 모두 있음)그렇지만 차를 타고 나가야만 하는 구조로 식당이 한개 있어서 힘들었습니다. 조용히 장 다 보고 들어가시면 한적하고 둘만 있는 느낌입니다.

Reviewed November 28, 2014

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8.0
Excellent
Beomsik from South Korea
Couple
Stayed 4 nights in October 2013

다소 가격은 있지만 가볼만한 호텔”

청소 상태, 직원 친절도, 해변 버스 운영

신혼여행으로 다녀왔는데 전반적으로 괜찮다는 생각은 합니다만 약간 먼 느낌이 다소 있음.

Reviewed September 11, 2014

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12
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