Hotel Wailea, Relais & Chateaux - Adults Only
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Garden View Suite - King Hotel Wailea, Relais & Chateaux - Adults Only
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8.5
Excellent
/10
(31 reviews)See what guests said
See map
8.2
Excellent
Location rating score
Excellent location
Parking
FREE
  • Wailea Beach1.38 km
  • Free Wi-Fi

    Hotel Wailea, Relais & Chateaux - Adults Only

    555 Kaukahi Street, Wailea, Wailea (HI), United States, 96753 - See map
    "Overall a great place for couples or those who just want a bit more serenity away from the crowded resort beaches."
    Barbara - October 12, 2018
    Exceptional facilities on premise
    9.3 facilities on premise
    Exceptional cleanliness
    9.1 rating for cleanliness
    Excellent service
    8.9 rating for service
    Excellent comfort
    8.4 room quality and comfort
    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Air conditioning

    • Daily housekeeping

    Value for money8.1
    Location rating8.2

    Rooms available at Hotel Wailea, Relais & Chateaux - Adults Only

    8.4
    Excellent
    Room comfort & quality
    Partial Ocean View King Suite
    Partial Ocean View King Suite
    ...
    • Room size: 67 m²/721 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    Ocean View Suite King Bed
    Ocean View Suite King Bed
    ...
    • Room size: 67 m²/721 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Garden View Suite - King
    Garden View Suite - King
    ...
    • Room size: 67 m²/721 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    1 Bed
    1 Bed
    ...
    • Room size: 67 m²/721 ft²
    Enter dates to see prices
    Luxury Garden View Suite 2 Double Beds
    Luxury Garden View Suite 2 Double Beds
    ...
    • Room size: 67 m²/721 ft²
    • 2 double beds
    Enter dates to see prices
    Luxury Suite, 1 Bedroom, Garden View
    Luxury Suite, 1 Bedroom, Garden View
    ...
    • Kitchenette
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    Luxury Suite, 1 Bedroom, Ocean View
    Luxury Suite, 1 Bedroom, Ocean View
    ...
    • Kitchenette
    Enter dates to see prices
    Celebration Suite, Guaranteed high floor
    Celebration Suite, Guaranteed high floor
    ...
    • Kitchenette
    Enter dates to see prices
    Garden View Suite Double
    Garden View Suite Double
    ...
    • Garden view
    • 2 double beds
    Enter dates to see prices
    Luxury Suite, 1 Bedroom, Garden View, 2 Double Beds
    Luxury Suite, 1 Bedroom, Garden View, 2 Double Beds
    ...
    • Kitchenette
    Enter dates to see prices
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    More about Hotel Wailea, Relais & Chateaux - Adults Only

    More about Hotel Wailea, Relais & Chateaux - Adults Only

    8.0
    Very good

    "Perfect area for the rest"

    SEUNGWOO

    |

    August 27, 2016

    An overview

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    Most talked about facilities

    Food & Dining
    2 mentions
    Housekeeping
    2 mentions

    What they offer

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    Food and dining

    Restaurants on site

    The Restaurant at Hotel Wailea
    Cuisine:Local

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hotel Wailea, Relais & Chateaux - Adults Only from real guests

    Overall rating
    9.1
    Exceptional
    From 166 reviews
    Provided by verified guests of
    Agoda Reviews (31)Booking.com Reviews (135)
    Rating via Agoda8.5
    /
    10
    Cleanliness9.1
    Facilities9.3
    Location8.2
    Room comfort and quality8.4
    Service8.9
    Value for money8.1
    High score for Wailea (HI)
    Rating
    9+ Exceptional (10)
    8-9 Excellent (1)
    7-8 Very Good (7)
    6-7 Good (1)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (4)
    Jun - Aug (6)
    Sep - Nov (10)
    Dec - Feb (3)
    All guests (31)
    All room types
    All languages
    Showing 23 verified guest comments
    12
    8.0
    Excellent
    kent from United States
    Couple
    Ocean View Suite King Bed
    Stayed 7 nights in January 2019

    Ocean View?”

    ll ocean views - with the full ocean view category going for an eye popping $900 per night - paid in advance - with additional Resorts Fees and Taxes of $37/day. The picture attached are from the balcony of our full ocean view room (184)- a little disappointing - not what I expected from the description - and clearly other rooms in the Resort with much better views.The resort grounds are beautiful. the people are wonderful and the pool area exceptional. The single restaurant $$$$ served a great breakfast and lunch and an ok dinner. One small bar. The hotel is not within walking distance the beach - nor any other stores, restaurants etc - however the hotel does provide transportation around Wailea The setting is romantic and geared to couples wanting a quiet uncrowded stay - if your looking to enjoy the beautiful Maui beaches, stores, restaurants, nightlife this is not for you. My overall rating is based on the relative value/cost vs what you might expect from a luxury Maui resort

    Reviewed February 01, 2019
    10.0
    Exceptional
    Karen from United States
    Couple
    Ocean View Suite King Bed
    Stayed 9 nights in October 2018

    ***AMAZING***”

    It a our first time in Wailea and we were so impressed with its beauty. When we arrived at The Hotel Wailea it took our breath away. From the friendly staff, the delicious food, the incredible service and the views! Spectacular! We are planning to retrun again and again.

    Reviewed October 27, 2018
    9.6
    Exceptional
    Louis from United States
    Couple
    Ocean View Suite King Bed
    Stayed 3 nights in October 2018

    High-end luxury”

    The hotel hits all the marks, service, cleanliness, spectacular property, luxurious room.

    Reviewed October 20, 2018
    9.2
    Exceptional
    Barbara from United States
    Couple
    Ocean View Suite King Bed
    Stayed 6 nights in October 2018

    Excellent stay for quiet retreat”

    Exceptional staff, great spacious suites, quiet location and pool areas. Restaurant had good quality food, wish they had at least one more restaurant there, but pool and in room dining was also good. They have their own "private" space for beach club which the friendly valet folks can take you down in their Teslas. Overall a great place for couples or those who just want a bit more serenity away from the crowded resort beaches.

    Reviewed October 12, 2018
    7.6
    Very good
    Nicholas from United Kingdom
    Couple
    Ocean View Suite King Bed
    Stayed 6 nights in April 2018

    Lovely place, nice staff, superficial customer focus”

    Lovely resort, well positioned and with really pleasant staff. Given the premium price tag we were surprised that firstly our complaint of having a strong, musty smell in our room was met with only the introduction of a dehumidifier unit into our room (1 full day after our conversation with staff about the smell). No checking back with us to see if this worked, no apology, no attempt to assess if the problem had been resolved. This was further compounded by the observation that the general manager of the resort spent the whole of the allotted time during the weekly ‘meet the manager over a cocktail’ session avoiding any contact with guests! He spent the whole time wandering around the periphery making no obvious attempt to engage with us or any of our fellow guests. Finally, when checking out the less than positive response I gave to the reception staff’s question; ‘how was your stay’ was met with them skipping to presenting me with the bill - no attempt to understand further.

    Reviewed May 08, 2018
    8.0
    Excellent
    SEUNGWOO from South Korea
    Couple
    Garden View Suite - King
    Stayed 3 nights in August 2016

    wonderful place”

    perfect area for the rest

    Reviewed August 27, 2016
    9.3
    Exceptional
    Cheryl from Australia
    Couple
    Stayed 5 nights in July 2014

    Romantic and secluded”

    the hotel provided wonderful privacy. staff were attentive and friendly and the bathroom was lush

    My partner and I loved the privacy of this hotel. The room was pristine, clean and had all we required. Only thing missing was a hob to cook in. It was not exactly a kitchennette by my standards given we were under the impression there was a little stove. Only a microwave oven was in the room. However, it was still lovely.

    Reviewed April 13, 2015
    10.0
    Exceptional
    Andrea from United States
    Couple
    Ocean View Suite King Bed
    Stayed 5 nights in November 2014

    Every expectation exceeded”

    The grounds are stunningly beautiful. Our room felt far more like a luxury home than a hotel. It is the perfect romantic retreat.

    We enjoyed everything about Hotel Wailea. So many times, I've been enticed by beautiful pictures on a hotel's website, only to arrive and find the photographer had plied their craft to mislead me. This was the first time I've felt the pictures understated the real experience. It really is a gorgeous hotel and much of the time we felt like we had it all to ourselves. Their Beach Club is located at the Grand Wailea and is just a short shuttle ride from the hotel. When you're ready to head back, a quick call to the Hotel brings the shuttle back very promptly. While this was our first trip to Hawai'i, we did visit many other hotel properties during our visit and none compared to the quiet, elegant beauty of Hotel Wailea. The only less than pleasant surprise was learning upon check in that their policy is to collect up front a $50 per day charge for incedentals. We are pretty frugal travelers and I knew we wouldn't be charging anything to our room, so this was an annoyance, which I would have preferred to know about ahead of time. At any rate, we would still give this hotel our highest recommendation. Go and enjoy!

    Reviewed November 09, 2014
    10.0
    Exceptional
    Sol from Australia
    Couple
    Ocean View Suite King Bed
    Stayed 4 nights in January 2014

    Excellent Hotel”

    room, service, food
    Reviewed September 02, 2014
    8.0
    Excellent
    Chang from South Korea
    Couple
    Ocean View Suite King Bed
    Stayed 2 nights in February 2014

    Heaven”

    1. Quiet 2. Spa and swim 3. Views

    This place is good for couple or family. I strongly recommend to people who wants to take a rest or spend a time with family. If I have a chance to go here again, definitely I will stay here for sure. Also the room equipment is like a fancy house as like a NY home. You can do cook or you can enjoy the boss music and you can enjoy the private spa. Again, here is awesome places in Maui.

    Reviewed March 03, 2014
    6.7
    Good
    GOH from Malaysia
    Couple
    Ocean View Suite King Bed
    Stayed 2 nights in August 2013

    Is was nice and quiet hotel , for relax is good ”

    Italy restaurant , room is big n nice design
    Reviewed September 02, 2013
    7.7
    Very good
    Dieter from Germany
    Couple
    Stayed 15 nights in April 2012

    Hotel with excellent ocean view”

    Spacious rooms

    Restaurant belongs not to the hotel, good food. Nice garden, perfectly maintained by staff. Beatiful outdoor location for weddings, events. free nearby parking, weekly invitation for happy hour. You must have a car to get there and around. loud road at the bottom of the area.

    Reviewed October 25, 2012
    8.3
    Excellent
    Aleta from United States
    Couple
    Ocean View Suite King Bed
    Stayed 5 nights in June 2012

    Wonderful smaller hotel, great value for the money”

    Beautiful grounds, nice amenities, free parking

    stayed both here and larger resort; enjoyed the self-sufficiency of coming and going and having kitchenette in room. was upgraded to a room with great view of the ocean, molokini, and the nw part of the island. very nice pool and open spa facilities; gym could be better. nightly resort fee includes free wifi and breakfast which was very basic and could have varied more. capische restaurant was very good with beautiful views. lovely, well kept resort with beautiful grounds. not on the beach but resort provides quick transport or better yet, would recommend renting a car (rates are reasonable and having a car is useful for grocery runs and day trips). very good value for the money.

    Reviewed June 13, 2012
    10.0
    Exceptional
    WILLIAM from United States
    Couple
    Stayed 5 nights in May 2012

    Looking for true Romance in Hawaii?”

    Not a daycare, feel like you have the whole place to yourself, QUIET, great restaurant, amazing spa, huge 2-story 4 room units

    this place is a dream come true for people looking to just enjoy maui, and not have all the chaos of people not enjoying maui. the grounds are located at an elevated position so you are off the beach....but this is good. way better views, less mosquitos, less wind, warmer at night. the grounds are immaculately maintained. there is a sense of grandness about the place that the four seasons and the grand are missing. you feel like you have the entire place to yourself!! the only time you ever know that many other people are staying there is in the morning at the coffee, fruit, and pastry bar. the service is superior to anywhere else on the island. the valet guys are local and super nice. will answer any questions you have and give honest recommendations. the housekeeping does an amazing job because they dont have a thousand rooms to clean. the beds are soft and the linens comforter are new and fresh...not the 20 year old crap that everyone else has. this is a true travelers retreat, not a beachfront daycare.

    Reviewed June 07, 2012
    6.0
    masahito from Japan
    Couple
    Partial Ocean View King Suite
    Stayed 3 nights in September 2012

    景色いまいち、部屋広いけど古い”

    部屋の広さ、スタッフ丁寧、レンタカー移動に便利

    192に3泊しましたが、部屋の古さからくる独特の匂いがした、クローゼット内の掃除がされておらず、髪の毛が散乱していた、シャワー室に遮るものがなく、カーテン閉めないと外から丸見え、玄関先にある空調室外機が物凄い轟音でうるさかった、を理由に部屋チェンジをリクエストしたら、一番安いカテゴリーだったせいもあり、変えても同じと素っ気なく応対された。 レンタカーだったので、高速道路終点から近く移動には便利、ゴルフをOld blue courseで2ラウンドしたけど、ホテルフロントが予約だけでなく、色々と相談&アドバイスをくれて助かった。高台のレストラン、Spaからの景色は素晴らしかったけど、やはり海からは遠かったです。 マウイ島は大好きになったのでまたくるつもりですが、今回以上の予算があったら、海沿いにすると思います。同じ予算だったらまた宿泊もかんがえるけど、部屋の匂い、シャワー室の仕切り、室外機の騒音、は大きなマイナス要素ですね。。。

    Reviewed October 05, 2012
    5.7
    EIJI from Japan
    Couple
    Partial Ocean View King Suite
    Stayed 3 nights in September 2012

    カードキー”

    部屋は広い

    鍵はカードキーだったのですが、不具合で開かないことが実に7回中6回! フロントから遠い部屋だったので、その度に携帯からフロントに電話をして開けにきてもらいました。そして謝罪なし。電話代金と時間を返して欲しい。 携帯電話の磁気が原因だと言われたが、じゃあこれからの時代どうするのだろう… だったら磁気を遮断するキーケースなりを持たせるべきだと思う。 スタッフはにこやかで感じは良かったが、サービスはぬるいの一言に尽きます。 ワイレアエリアではリーズナブルだったので選びましたが、値段相応ですね… 次は違うホテルにします。

    Reviewed September 10, 2012
    5.7
    MIEKO from Japan
    Couple
    Ocean View Suite King Bed
    Stayed 1 night in August 2012

    こじんまりしたホテル”

    のんびりできる

    落ち着いてのんびりできました。プールが小さいのがちょっと残念ですが短期滞在で観光予定があったので、十分でした。リゾートで滞在するには微妙かも。

    Reviewed September 10, 2012
    10.0
    Exceptional
    CHAN from South Korea
    Couple
    Ocean View Suite King Bed
    Stayed 2 nights in March 2016

    신혼여행 첫날 너무 만족하고 행복했습니다.”

    아늑하고 편안한 숙박시설, 친절한 직원, 깔끔하고 아름다운 조경

    현재 카알라에서 숙박하면서 후기 작성중인데 와일리아 호텔 위치에 따른 장점을 잘 살린 듯합니다. 결혼식 하기전에 이곳을 알았다면 우리의 한번뿐인 결혼식을 와일리아에서 했을 듯 합니다~!

    Reviewed March 10, 2016
    6.0
    SUN from South Korea
    Couple
    Partial Ocean View King Suite
    Stayed 1 night in October 2014

    객실은 훌륭하지만 동선이 불편합니다 ”

    객실상태,넓은테라스,바닷가무료오토바이

    아주 넓고 편한 객실 (주방도구 모두 있음)그렇지만 차를 타고 나가야만 하는 구조로 식당이 한개 있어서 힘들었습니다. 조용히 장 다 보고 들어가시면 한적하고 둘만 있는 느낌입니다.

    Reviewed November 28, 2014
    8.0
    Excellent
    Beomsik from South Korea
    Couple
    Ocean View Suite King Bed
    Stayed 4 nights in October 2013

    다소 가격은 있지만 가볼만한 호텔”

    청소 상태, 직원 친절도, 해변 버스 운영

    신혼여행으로 다녀왔는데 전반적으로 괜찮다는 생각은 합니다만 약간 먼 느낌이 다소 있음.

    Reviewed September 11, 2014
    12
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    Hotel Wailea, Relais & Chateaux - Adults Only
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    • Excellent location
    • Wailea Beach