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Exterior view, Hotel Waterfall Penang in Penang
Deluxe Double - Bed, Hotel Waterfall Penang in Penang
a wooden bench sitting in front of a brick building, Hotel Waterfall Penang in Penang
a building with a sign on the side of it, Hotel Waterfall Penang in Penang
a table topped with plates of food and bowls of food, Hotel Waterfall Penang in Penang
Bathroom, Hotel Waterfall Penang in Penang
Coffee shop, Hotel Waterfall Penang in Penang

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6.9

Good

1,327 reviews

1,327 reviews

Housekeeping51
Shops3
Car Park3
See map
See map

7.3

Very good

Location rating score

Very good location - 1.97 kilometers from city center
Parking
FREE
Popular landmarks
Cheong Fatt Tze - The Blue Mansion 4.0 km
Armenian Street 4.4 km
Kek Lok Si Temple 4.5 km
Khoo Kongsi 4.5 km
Pinang Peranakan Mansion 4.8 km
Chew's Jetty 4.9 km
Penang Fort Cornwallis 5.0 km
Batu Ferringhi Beach 7.5 km
Entopia 9.4 km
Escape Theme Park 9.5 km
Nearby landmarks
Shree Muniswarar Temple 40 m
Bee Gallery Penang 210 m
Arulmigu Balathandayuthapani Temple 210 m
Nattukotai Chettiar Temple 310 m
Sri Meenakshi Hindu Temple 310 m
City Park (Penang Youth Park) 350 m
Penang Botanical Gardens 400 m
Penang Youth Park Car Park 410 m
Municipal Park 470 m
Adventist Medical Centre 560 m

Hotel Waterfall Penang

No. 160, Jalan Utama, Georgetown, Penang, Malaysia, 10450 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Georgetown part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

420 meters to Penang Botanical Gardens

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Hot tub

Room service [24-hour]

Coffee shop

Bar

Laundry service

Your dates are popular among travelersPopular destination! Properties in Penang are being booked every minute!
Value for money7.0
Location rating7.3
Nearest airportPenang International Airport (PEN)
Distance to airport15.2 km

Rooms available at Hotel Waterfall Penang

Superior Deluxe- 1 King Bed
...
  • Room size: 35 m²/377 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Family Superior
...
  • Room size: 45 m²/484 ft²
  • Smoking allowed
  • 2 double beds
Enter dates to see prices
Superior Family Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 2 queen beds
Enter dates to see prices
Deluxe Double
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 17 m²/183 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Standard Twin
...
  • Room size: 21 m²/226 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Deluxe Twin - 2 Single Beds
...
  • Room size: 21 m²/226 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Superior1
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Standard Double
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Waterfall Penang?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Hotel Waterfall Penang?

For those who wish to drive their own cars, Hotel Waterfall Penang has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Hotel Waterfall Penang?

Hotel Waterfall Penang does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Hotel Waterfall Penang?

Restaurants including Hameediyah Restaurant, Padang Brown Food Court and Nasi Kandar Line Clear are popular in Hotel Waterfall Penang’s neighborhood which is known as Georgetown.

What popular shopping places are close to Hotel Waterfall Penang?

Shopping options in Hotel Waterfall Penang’s Georgetown neighborhood include Prangin Mall, 1st Avenue Mall and Midland Park Centre.

What are popular attractions near Hotel Waterfall Penang?

Hotel Waterfall Penang’s location in the Georgetown neighborhood makes it close to famous attractions including Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi.

What popular natural sightseeing spots are close to Hotel Waterfall Penang?

Hotel Waterfall Penang’s nearby natural sights include Depoh Kerajaan Pulau Pinang and Bukit Olivia located in the same Georgetown area.

See map

Explore the neighborhood

What people love about Hotel Waterfall Penang

  • 10

    Exceptional
    Cleanliness

    "Its budget hotel but very clean ."

    WAN

    |

    February 26, 2023

  • 10

    Exceptional
    Cleanliness

    "The room was big, clean and comfortable bed."

    Mugam

    |

    November 12, 2022

  • 8

    Very good
    Location

    "Location is close to many cafes and restaurants."

    DAVID

    |

    December 1, 2022

Property ranking|Compared to 2,903 Penang properties
See all rankings
Room comfort score
6/10
Room size
27 sqm.
Cheapest price score
Couples review score
6.8/10
Better than
92
%
of Penang properties
Bigger than
92
%
of Penang properties
Better than
90
%
of Penang properties
Better than
81
%
of Penang properties
Overall rating:

6.9

Good
1,327 reviews
Cleanliness
6.9
Facilities
6.3
Location
7.3
Read all reviews >
What travelers say they love:
Very good location and value for the money
Thilak from Malaysia
Family with young children
More about Hotel Waterfall Penang

More about Hotel Waterfall Penang

Hotel Waterfall Penang

Wake up to the wonder of Penang with a stay at Hotel Waterfall Penang, located only minutes from the heart of the city. Sampling the authentic culture of Penang is easy with a stay at Hotel Waterfall Penang, just 4.8 km from Pinang Peranakan Mansion.
The range of services provided by Hotel Waterfall Penang ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Penang. Parking is available and free, provided by the hotel for guests with their own transportation.
The helpful staff at the front desk can assist you with services including safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms at Hotel Waterfall Penang are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Have fun at night with your travel companions right at the hotel's bar. Light snacking is available day or night with the hotel's vending machines. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.


Around the property

Visit the sights and local attractions of Penang during your stay at the hotel. Your exploration of the surroundings of Hotel Waterfall Penang begins with a visit to Chew's Jetty only 4.9 km away. One of the city's most iconic and famous buildings is Cheong Fatt Tze - The Blue Mansion, located 4.0 km away.


Reasons to stay here

Rooms here are cheaper than 83% of accommodations in the city.
This hotel's food and dining score higher than 93% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 91% of accommodations in the city.

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Amenities and facilities

Good
Facilities

6.3

Most talked about facilities

Housekeeping

44 mentions

Internet

6 mentions

Breakfast

5 mentions

Food & Dining

4 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Hammam
  • Hot tub
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Kitchen
  • Room service [24-hour]
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Laundry service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Clothes rack
  • Free bottled water
  • Satellite/cable channels
  • Shower
  • Toiletries
  • Towels
  • Wi-Fi [free]

Location

No. 160, Jalan Utama, Georgetown, Penang, Malaysia, 10450
Very good
Location

7.3

Airports
  • Penang International Airport (PEN)
    15.2 km 26 min drive
  • Sultan Abdul Halim Airport (AOR)
    85.9 km
Public transportation
  • Penang Hill Railway Station
    3.4 km
  • Komtar Bus Terminal
    3.9 km
Hospital or clinic
  • Adventist Medical Centre
    560 m
Shopping
  • Batu Ferringhi Night Market
    7.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    760 m

What's nearby

Popular landmarks
  • Cheong Fatt Tze - The Blue Mansion
    4.0 km
  • Armenian Street
    4.4 km
  • Kek Lok Si Temple
    4.5 km
  • Khoo Kongsi
    4.5 km
  • Pinang Peranakan Mansion
    4.8 km
  • Chew's Jetty
    4.9 km
  • Penang Fort Cornwallis
    5.0 km
  • Batu Ferringhi Beach
    7.5 km
  • Entopia
    9.4 km
  • Escape Theme Park
    9.5 km
Nearby landmarks
  • Shree Muniswarar Temple
    40 m
  • Bee Gallery Penang
    210 m
  • Arulmigu Balathandayuthapani Temple
    210 m
  • Nattukotai Chettiar Temple
    310 m
  • Sri Meenakshi Hindu Temple
    310 m
  • City Park (Penang Youth Park)
    350 m
  • Penang Botanical Gardens
    400 m
  • Penang Youth Park Car Park
    410 m
  • Municipal Park
    470 m
  • Adventist Medical Centre
    560 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
The property
  • Number of floors3
  • Number of rooms 41

Reviews of Hotel Waterfall Penang from real guests

Provided by verified guests of Agoda
Cleanliness6.9
Facilities6.3
Location7.3
Room comfort and quality6.0
Service7.1
Value for money7.0
High score for Penang
Rating
9+ Exceptional (70)
8-9 Excellent (39)
7-8 Very Good (93)
6-7 Good (69)
<6 Below Expectation (205)
Time of the year
Mar - May (92)
Jun - Aug (147)
Sep - Nov (107)
Dec - Feb (130)

Show reviews that mention 

Showing 476 verified guest comments
12345
10.0
Exceptional
Siti from Malaysia
Family with young children
Deluxe Twin - 2 Single Beds
Stayed 2 nights in July 2019

Clean”

Personally i like this hotel because the room very comfortable and quite big for my family. Very nice hotel and the price is so cheaper compare to another hotel. I just booking by Agoda. Next time i will choose this hotel again when travel to Penang😍

Reviewed August 09, 2019

See room deals

Thank you so much for your review and good vibes .We're happy that you're happy, and we're looking forward to your next visit.

Responded November 12, 2019
Hotel Waterfall Penang
10.0
Exceptional
Ganesan from Malaysia
Couple
Standard Twin
Stayed 1 night in December 2019

Awesome Hotel Loved It”

Met all and more of our requirements. The Reception, Ms. Jess is excellent and friendly and smart and we appreciate her assistance. God Bless her. The Reception, on the morning, a beautiful woman in heart, also deserves appreciation.

Reviewed December 25, 2019

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10.0
Exceptional
NURSHAHIRA
Couple
Deluxe Double
Stayed 2 nights in April 2019

Valued for money 😄”

Strategic location , nice staff expecially the guy ( security ) who work at night on our holiday , always welcoming guest ..kudoss 😏😏😏 will come again for sure ..

Reviewed May 02, 2019

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Thank you so much for your review and good vibes .We're happy that you're happy, and we're looking forward to your next visit.

Responded November 12, 2019
Hotel Waterfall Penang
10.0
Exceptional
Sri from Malaysia
Family with young children
Family Superior
Stayed 1 night in March 2020

Great & clean place! ”

Nope everything was clean & good. We enjoyed our stay in the hotel

Reviewed March 03, 2020

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10.0
Exceptional
ANG from Malaysia
Group
Standard Twin
Stayed 1 night in July 2022

Nice and unforgettable stay”

Price is a little bit high and hope if it is more cheaper, it will attracting and very sure it will be fully book.

Reviewed July 16, 2022

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Thank you so much for your review .We apologize for your bad experience and we will make the thing and our service better . We hope to see you again and serve you better

Responded October 06, 2022
Hotel Waterfall Penang
9.2
Exceptional
MACY from Malaysia
Group
Family Superior
Stayed 1 night in August 2019

Far better than your expectation”

First visit this hotel and first impression as it is an overnight budget hotel. However, it totally impress me after check in. Room newly renovated with good design and clean. Room and bathroom are clean. Staffs are friendly and helpful. We check in in bulk as a group, but they process it systematically and according to our request. They do have many rooms that can fit in large group of people. Even breakfast was not provided, but a self service hot drink in the morning. Location good also, all tourist spot in near driving distance. Safe guard parking lot provided and easy to Grab car at the lobby also.

Reviewed August 20, 2019

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Thank you so much for your review and good vibes .We're happy that you're happy, and we're looking forward to your next visit.

Responded November 12, 2019
Hotel Waterfall Penang
10.0
Exceptional
Respal from Malaysia
Family with young children
Family Superior
Stayed 2 nights in November 2021

Easy Parking and Quite”

Nice rooms eventhough far from city but it's ok as easy to move around. The staff are friendly .

Reviewed November 30, 2021

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10.0
Exceptional
balusamy from Malaysia
Couple
Standard Twin
Stayed 1 night in June 2022

Just nice ”

For Indian it's good since walking distance to hill temple.. And same lane have indian restaurant.. Overall just nice

Reviewed June 09, 2022

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Thank you so much for your review .We apologize for your bad experience and we will make the thing and our service better . We hope to see you again and serve you better

Responded October 06, 2022
Hotel Waterfall Penang
10.0
Exceptional
Farah from Malaysia
Family with young children
Standard Double
Stayed 2 nights in November 2018

Good and clean ”

Best Hotel ever and i will come again next time..

Reviewed December 26, 2021

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10.0
Exceptional
Nur from Malaysia
Family with young children
Superior1
Stayed 1 night in February 2019

Exceptional”

Recommended.. Last minute booking almost 12am arrived, we are very tired. The staff very kind, friendly..

Reviewed February 05, 2019

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Thank you so much for your review and good vibes .We're happy that you're happy, and we're looking forward to your next visit.

Responded November 12, 2019
Hotel Waterfall Penang
9.2
Exceptional
Joy from Malaysia
Business traveler
Deluxe Double
Stayed 2 nights in April 2019

Not too bad”

After reading those bad review, I felt a bit skeptical to stay in this hotel but because it’s near to my work place, I gave it a try. It turns out better than I thought. The room was clean, large desk, good manners and helpful front desk, a comfortable bed and always got parking. This is good enough for me as a solo working traveller. Will consider again if I work at that area again.

Reviewed April 08, 2019

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Thank you so much for your review . We hope to see you again and serve you better .

Responded October 19, 2019
Hotel Waterfall Penang
10.0
Exceptional
Fatihah from Malaysia
Group
Family Superior
Stayed 1 night in September 2020

Exceptional”

Clean bathroom and the room also spacious. Will visit again for the next trip!

Reviewed October 01, 2020

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10.0
Exceptional
Roslina
Family with young children
Standard Twin
Stayed 1 night in March 2019

Exceptional”

good location, clean and staff friendly

Reviewed March 28, 2019

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Thank you so much for your review and good vibes .We're happy that you're happy, and we're looking forward to your next visit.

Responded November 12, 2019
Hotel Waterfall Penang
10.0
Exceptional
Lukman from Malaysia
Couple
Deluxe Twin Room
Stayed 1 night in June 2022

Comfortable and affordable”

The hotel is suited with the price.

Reviewed July 14, 2022

See room deals

Thank you so much for your review .We apologize for your bad experience and we will make the thing and our service better . We hope to see you again and serve you better

Responded October 06, 2022
Hotel Waterfall Penang
10.0
Exceptional
NOOR from Malaysia
Business traveler
Deluxe Twin - 2 Single Beds
Stayed 1 night in May 2022

Best to stay”

Very recommended & easy to book

Reviewed June 13, 2022

See room deals

Thank you so much for your review .We apologize for your bad experience and we will make the thing and our service better . We hope to see you again and serve you better

Responded October 06, 2022
Hotel Waterfall Penang
9.2
Exceptional
Teoh from Malaysia
Couple
Standard Twin
Stayed 1 night in August 2019

It's good for bagpackers. ”

Basically it's economic, hygienic and cozy, i would have give a 5 stars if they provide more necessities like toothbrush, toothpaste and some tea sachets or coffee like how other hotels provide. Other than that, everything is fine. Even the location is near the bus stop and a lot of hawker centres, and yes staff is really friendly and helpful.

Reviewed August 26, 2019

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Thank you so much for your review and good vibes .We're happy that you're happy, and we're looking forward to your next visit.

Responded October 19, 2019
Hotel Waterfall Penang
10.0
Exceptional
Ananthakumar from Malaysia
Family with teens
Superior Family Room
Stayed 1 night in June 2022

Comfotable stay”

Simply great

Reviewed June 20, 2022

See room deals

Thank you so much for your review .We apologize for your bad experience and we will make the thing and our service better . We hope to see you again and serve you better

Responded October 06, 2022
Hotel Waterfall Penang
9.6
Exceptional
Sharmila from Malaysia
Family with young children
Family Room
Stayed 1 night in June 2020

Clean and good location”

Good location and very clean.

Reviewed June 20, 2020

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10.0
Exceptional
Jaya from Malaysia
Solo traveler
Standard Twin
Stayed 1 night in February 2022

Convenient ”

Walking distance to Waterfall Murugan Temple

Reviewed February 17, 2022

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9.6
Exceptional
Muhammad from Malaysia
Family with young children
Standard Twin
Stayed 1 night in October 2021

Old but Nice...”

Very nice... Got bath tub and free breakfast.

Reviewed October 25, 2021

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