8.8

Excellent
13.3% this month
/10
(985 reviews)See what guests said
Housekeeping27
Breakfast5
Shops1
See map

7.9

Very good

Location rating score

Very good location - 360 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Semba Bldg.

30 m

Mengyo Club Building

150 m

Mengyo Kaikan Hall

150 m

Kyou Shoya

190 m

Ikoma Building

220 m

Popular landmarks
Minami (Namba)

840 m

Shinsaibashi-Suji Shopping Street

1.9 km

Osaka Castle Park

2.0 km

Dotonbori

2.0 km

Kuchu Teien Observatory

2.4 km

Closest landmarks
IDC OTSUKA

300 m

Aoyama Building

300 m

Shibakawa Bldg.

320 m

Konishi Residential House (Old Konishi Gisuke Shop)

340 m

United Church of Christ in Japan, Naniwa Church

360 m

Hotel WBF Kitasemba EAST

"Enjoy the ramen they provided every night!"

Siu - June 10, 2020
Double Room - Non-Smoking - Room plan Hotel WBF Kitasemba EAST
Lobby Hotel WBF Kitasemba EAST
Lobby Hotel WBF Kitasemba EAST
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Hotel WBF Kitasemba EAST

2-6-8 Awajimachi, Chuo, Umeda, Osaka, Japan, 541-0047 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Umeda part of Osaka, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dotonbori. This 3-star property features restaurant to make your stay more indulgent and memorable.

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  • 580 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Value for money9.1
Location rating7.9
Nearest airportOsaka International Airport (ITM)
Distance to airport12.6 km

Rooms available at Hotel WBF Kitasemba EAST

Double Room - Non-Smoking
Double Room - Non-Smoking
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Single Room Non-Smoking
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Twin Room - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Twin - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
Enter dates to see prices
Single Room
...
  • Room size: 11 m²/118 ft²
Enter dates to see prices
Double Room
...
  • Room size: 11 m²/118 ft²
Enter dates to see prices
Twin Room
...
  • Room size: 15 m²/161 ft²
Enter dates to see prices
Standard,Single Room -Non-smoking
...
  • Room size: 11 m²/118 ft²
Enter dates to see prices
Twin
...
  • Non-smoking
Enter dates to see prices
Double
...
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel WBF Kitasemba EAST?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel WBF Kitasemba EAST?

Hotel WBF Kitasemba EAST is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hotel WBF Kitasemba EAST has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Osaka with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel WBF Kitasemba EAST?

Wake up to a great buffet breakfast at Hotel WBF Kitasemba EAST. There's an additional charge of 1200 JPY for adults and 5 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel WBF Kitasemba EAST?

Hotel WBF Kitasemba EAST features an on-site restaurant for your dining convenience. Dishes are served in buffet during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients.

What is the smoking policy at Hotel WBF Kitasemba EAST?

Hotel WBF Kitasemba EAST does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel WBF Kitasemba EAST?

The closest train, metro, or bus station is Kitahama Subway Station, 580 m away from Hotel WBF Kitasemba EAST.

What restaurants are nearby Hotel WBF Kitasemba EAST?

Hotel WBF Kitasemba EAST’s neighborhood is Umeda which includes popular restaurants such as Restaurant Vodacoa, Handmade Fresh pasta specialist shop Main shop and Banya-Hana.

What popular shopping places are close to Hotel WBF Kitasemba EAST?

Located in the Umeda area, Hotel WBF Kitasemba EAST is close to great shopping choices like Hep Five Ferris Wheel, Grand Front Osaka and OSAKA STATION CITY.

What are popular attractions near Hotel WBF Kitasemba EAST?

Hotel WBF Kitasemba EAST is located in Umeda area, which is famous for attractions such as Kuchu Teien Observatory, Umeda Sky Building and Mint Museum.

What popular beaches are close to Hotel WBF Kitasemba EAST?

Hotel WBF Kitasemba EAST is located in the Umeda area, which includes Nakanoshima Rose Garden.

What popular natural sightseeing spots are close to Hotel WBF Kitasemba EAST?

Hotel WBF Kitasemba EAST is located within Umeda, which makes it conveniently close to natural sights including Zoheikyoku Sakura no Torinuke and Ogimachi Park.

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Explore the neighborhood

What people love about Hotel WBF Kitasemba EAST

  • 8.8

    Excellent

    "Enjoy the ramen they provided every night!"

    Siu

    |

    June 10, 2020

  • 10

    Exceptional

    "Highly recommended!!!"

    MARICEL

    |

    March 3, 2020

  • 10

    Exceptional

    "I love how new and quiet this hotel is."

    MARICEL

    |

    March 3, 2020

Property ranking|Compared to 3,089 Osaka properties
See all rankings
Value for money score
9.1/10
Service score
9.1/10
Cleanliness score
9/10
Overall score
8.8/10
Better than
96
%
of Osaka properties
Better than
96
%
of Osaka properties
Better than
94
%
of Osaka properties
Better than
90
%
of Osaka properties
Overall rating:

8.8

Excellent
985 reviews
Cleanliness
9.0
Facilities
8.8
Location
7.9
Read all reviews >
What travelers say they love:
There were some nice little restaurants and bars close by.
ruth from Australia
Couple
More about Hotel WBF Kitasemba EAST

More about Hotel WBF Kitasemba EAST

Hotel WBF Kitasemba EAST

Wake up to the wonder of Osaka with a stay at Hotel WBF Kitasemba EAST, located only minutes from the heart of the city. Sampling the authentic culture of Osaka is easy with a stay at Hotel WBF Kitasemba EAST, just 2.0 km from Dotonbori.
The facilities and services provided by Hotel WBF Kitasemba EAST ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Osaka.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Hotel WBF Kitasemba EAST. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The hotel also provides guests with a refrigerator, instant coffee and instant tea in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Light snacking is available day or night with the hotel's vending machines.


Around the property

Take some time to explore Osaka. Osaka Castle is located 2.5 km away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

This hotel scores higher than 96% of the city's accommodations on value for money
Past guests rate facilities here higher than 96% of the city's accommodation.
This hotel stands out for its staff and service, scoring higher than 95% of the city's accommodation.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

26 mentions

Breakfast

6 mentions

Internet

2 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Dining, drinking, and snacking

  • Restaurants
  • Vending machine

Services and conveniences

  • Cash withdrawal
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Kids meal

Access

  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Air purifier
  • Alarm clock
  • Bathtub
  • Blackout curtains
  • Clothes rack
  • Complimentary tea
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • Humidifier
  • Internet access – LAN
  • Internet access – wireless
  • LAN Internet in room [free]
  • Linens
  • Mirror
  • Non-smoking
  • Refrigerator
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Buffet
Location
2-6-8 Awajimachi, Chuo, Umeda, Osaka, Japan, 541-0047
Very good
Location

7.9

Airports

  • Osaka International Airport (ITM)
    12.6 km 20 min drive
  • Kobe Airport (UKB)
    25.8 km

Public transportation

  • Kitahama Subway Station
    580 m
  • Sakaisuji Hommachi Subway Station
    610 m

Hospital or clinic

  • Ikezawa Clinic
    940 m

Shopping

  • Shinsekai Ichiba
    3.8 km

Convenience store

  • 7 Eleven
    130 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Minami (Namba)
    840 m
  • Shinsaibashi-Suji Shopping Street
    1.9 km
  • Osaka Castle Park
    2.0 km
  • Dotonbori
    2.0 km
  • Kuchu Teien Observatory
    2.4 km
  • Kuromon Market
    2.4 km
  • Osaka Castle
    2.6 km
  • Tsutenkaku
    3.8 km
  • Universal Studios Japan
    7.0 km
  • Osaka Aquarium Kaiyukan
    7.8 km

Nearby landmarks

  • Semba Bldg.
    30 m
  • Mengyo Club Building
    150 m
  • Mengyo Kaikan Hall
    150 m
  • Kyou Shoya
    190 m
  • Ikoma Building
    220 m
  • Kagoshima Ummaka Satsumaimo no Yakata, Osaka
    240 m
  • Kusuri no Doshomachi Archive
    270 m
  • Sukunahikona Jinja Shrine
    270 m
  • Doshomachi Pharmaceutical and Historical Museum
    270 m
  • Fushimi Building
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until00:00
  • Check-out until10:00

Getting around

  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)1200 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of restaurants1
  • Number of rooms 168
  • Room voltage100
  • Year property opened2018

Reviews of Hotel WBF Kitasemba EAST from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.8
Location7.9
Service9.1
Value for money9.1
High score for Osaka
Rating
9+ Exceptional (228)
8-9 Excellent (83)
7-8 Very Good (63)
6-7 Good (10)
<6 Below Expectation (19)
Time of the year
Mar - May (73)
Jun - Aug (82)
Sep - Nov (147)
Dec - Feb (101)
All guests (985)
All room types
All languages

Show reviews that mention 

Showing 403 verified guest comments
12345
9.6
Exceptional
ruth from Australia
Couple
Double Room - Non-Smoking
Stayed 2 nights in December 2019

Great value for money stay in Osaka”

We loved the location of this hotel - could walk to lots of tourist hotspots and not too far from the metro trains. There were some nice little restaurants and bars close by. The room was compact but spotlessly clean. The only complaint was that we couldn’t access the free wifi in our room. Staff were friendly and polite. Washing machines and dryers were available downstairs. We particularly liked the help yourself drinks that were available in the dining room each afternoon/evening. One morning we bought breakfast and were very impressed with the variety. Thank you WBF Kitasemba East for a great stay.

Reviewed December 18, 2019

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Thank you for selecting us out of the many possible places here.We would also like to thank you for your quick follow-up and kind comments.Our warm hospitality awaits your return sometime soon. Front office CHOI

Responded January 04, 2020
Hotel WBF Kitasemba EAST
10.0
Exceptional
MIRA from South Korea
Family with young children
Double Room - Non-Smoking
Stayed 2 nights in September 2019

I will absolutely stay here again”

All the staffs are so lovely and nice. Location was very good to go to hot tour spots. Subway, great restaurants, convinience stores and a park are nearby. The room was small but we don't have any kind of uncomfortable feeling. Very very clean everything. Everything we needed were there. Breakfast was also very good. Really no bad point. We all four members(our couple and two little kids) feel great to be there. We will book WBF again.

Reviewed September 27, 2019

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Dear Customer Thank you very much for having stayed with us. We appreciate your comments. We are trying to improve the quality of our service as soon as possible. We looking forward to see you again Thanks Front desk, Han

Responded September 30, 2019
Hotel WBF Kitasemba EAST
9.2
Exceptional
MOHD from Malaysia
Solo traveler
Single Room Non-Smoking
Stayed 1 night in November 2019

Pleasant stay”

10 min walk from subway stations. Check in was a breeze. Room size was OK as I was staying solo. TV came with free Youtube. Wifi was fast. Some rooms might not have the greatest view as the hotel block was wedged in between other buildings, but it was OK for me (was there to sleep and rest only). They give free rental of pajamas for you to wear at night. Overall, it was a pleasant stay and definitely worth the money considering hotels in Japan can be a bit pricey. Will come and stay again if I were to visit Osaka in the future.

Reviewed November 07, 2019

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Thank you for staying at WBF kitasemba east and taking the time to share your review with us. We are honored to know that you had a satisfying stay.We hope you will offer us the opportunity to welcoming you back to our hotel again.Thank you. Front Pan

Responded November 07, 2019
Hotel WBF Kitasemba EAST
8.8
Excellent
Austen from Hong Kong SAR, China
Solo traveler
Stayed 3 nights in December 2018

Nice clean room in quiet area ”

This hotel is good. I love this hotel. It is in a quiet business neighbourhood of Osaka. The good thing is that the area is quiet. Also it is central enough you can walk south to Shinsaibashi or walk north to Yodoyabashi where you can get the Keihan train to Kyoto. The room is very clean compact for 1 or 2 people. But 1 people the best. More roomy for one. Also the room is very quiet. I went in November and the heater is hot enough. So good.

Reviewed February 02, 2019

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Thank you for your favorable feedback. It really warms our hearts!Our warm hospitality awaits your return sometime soon. Front office Li

Responded February 05, 2019
Hotel WBF Kitasemba EAST
8.8
Excellent
Jared
Group
Double Room - Non-Smoking
Stayed 7 nights in September 2018

Very Good”

I was very pleased with this hotel. We stayed about 8 nights and couldn't of been happier. the area is good but it's quite the walk to get to a train station but there are things to do near. The room was very clean and we did not have any problems sleeping. The bed was comfy and the phone you get in your room is perfect as it comes with 4g and can easily find your way around Osaka with it. I had very little interaction with the staff but when i did they did the best to help. The breakfast was also very good.

Reviewed October 22, 2018

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Dear Guest, Thank you for taking the time to write your review of our property. We really appreciate your comments regarding our customer service to the property. Also, thank you for the kind words regarding the breakfast. We hope that you will consider us for your next trip! Front office Li

Responded November 18, 2018
Hotel WBF Kitasemba EAST
8.8
Excellent
mary from Philippines
Couple
Double Room - Non-Smoking
Stayed 5 nights in February 2019

If only it were closer to the subway stations!”

My only gripe with this hotel is the location. While it was near a lot of restaurants and 7/11 was just a few steps away, subway was a bit far (5-7 mins walk to all the stations it was close to). It's not a huge deal if you're in Japan since walking in Japan is safe but it's so tiring after being out and going to all the tourist spots. You then have to think about navigating to get to your hotel. Loved the coin laundry, used it maybe 4 times during our stay. Also loved the sleepware provided (you need to get it from the shelf beside the elevator). Breakfast buffet was adequate (loved the teriyaki chicken!) and coffee was amazingly good! Staff were extremely nice and helpful (mistakenly put the wrong number of coins for the dryer, while the staff could not do anything about it, she was offering to give me back the coins even though it was my mistake! Gave the coins back of course). Loved the heated toilet seat, it's a welcome respite from the winter weather.

Reviewed March 08, 2019

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Thank you for reviewing us and we appreciate your feedback.We would recommend trying Osaka bike share for your next visit. You can rental at our front office.We look forward to your next visit! Front office Li

Responded April 05, 2019
Hotel WBF Kitasemba EAST
9.2
Exceptional
CHAN from China
Couple
Double Room - Non-Smoking
Stayed 6 nights in November 2018

Wonderful Experience”

The lower price at the the best quality. In this hotel everything is good. There provides a mobile phone at the room to guest for traveling. The hotel serves a free noodle at each night (2130-2230). It's so delicious. The hotel provides different brands of shower gel and shampoo to guest in the lobby. We love the bed and pillows. So so nice. The hotels is around the station within 8 mins. Anyway It's amazing.

Reviewed December 11, 2018

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Thank you for your stay in our hotel this time and we are appreciated that your invaluable comments. We are looking forward to your visit next time and we wish for your happiness. Thank you. Hotel WBF Kitasemba East

Responded December 12, 2018
Hotel WBF Kitasemba EAST
8.8
Excellent
Mee from South Korea
Couple
Double Room - Non-Smoking
Stayed 1 night in June 2018

It was great!”

At the time we stayed, the hotel was brand new with barely any other travelers. Everything was brand new including the walls, floors, and all furnitures! The room was tiny! but i know that it's the japanese standard haha. The staffs were all so sweet and welcoming. They were able to speak in various languages, thus checking in was easy peasy. Its only flaw was being located in the middle of a buisness district with no buses or train stations nearby, just taxis. But it was filled with restaurants and convenient stores around the hotel so it was not bad! Overall, its worth it's price!

Reviewed September 14, 2018

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Thank you for staying with us during your stay in Osaka! and We really are happy that you felt comfortable with staffs here! We hope that you would felt satisfied with `Yonakisoba` service. We hope to see you soon here as your re-visit to Osaka. Thank you again for your sweet comment.,

Responded October 12, 2018
Hotel WBF Kitasemba EAST
10.0
Exceptional
Georgia from United Kingdom
Couple
Double Room - Non-Smoking
Stayed 3 nights in October 2018

Modern, clean and accommodating hotel in great area ”

We really enjoyed our stay at the hotel. It was in an area busy with restaurants which created a wonderful vibe. The hotel room itself was smaller than expected but very modern and comfortable. The hotel provides many extras that were a welcomed surprise after a long flight, such as slippers, pajamas and all Bath toiletries plus hair brush and tooth brushes. We were also pleasantly surprised by the free to use smartphone provided in our room for use in and outside of the hotel. It would have been a great boost to our trip if we hadn't of pre paid for pocket wifi. The free ramen in the evenings was a nice bonus and the staff were pleasant. I would definitely stay with this chain again.

Reviewed October 20, 2018

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Thank you for staying with us during your trip in Osaka and nice review for us. We are really happy that you felt satisfied with services such as Handy(Free portable smartphone), free ramen and environment itself. We hope to see you in next time here in Osaka with better quality and service. Thank you again for your sweet reviews.

Responded October 23, 2018
Hotel WBF Kitasemba EAST
9.6
Exceptional
Leila from Canada
Couple
Twin Room - Non-Smoking
Stayed 3 nights in September 2018

Full of pleasant surprises!”

This hotel was a pile of pleasant surprises. Seriously. Not sure if it’s because they’re fairly new and are trying to drum in business, but it was amazing. We got there and the staff spoke Chinese, which is great...because it’s a language my traveling buddy and I can both speak and understand a LOT better than Japanese (since we live in Taiwan). I signed up for their (free) membership club and got an hour EARLY of check-in and an hour LATER for check-out. They had free ramen for members from 21:30-22:30 and free wine and alcohol from 17:00-21:30 EVERY NIGHT. The room we had was very tiny, but it was comfortable. The hotel was also reasonably easy to reach from 2 different train stations. Breakfast was also quite good. There was a decent amount of western and eastern dishes to choose from. The coffee machine they had was heavenly. We were really surprised by this hotel and all its perks. I highly recommend this place.

Reviewed September 25, 2018

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Thank you very much for using Kitasenba east on this trip. Our hotel is about 4 minutes by subway to Umeeda station and about 6 minutes to Nanba station. Also, thank you very much for responding to the front and for being satisfied with Jonakisova. I will try to be a better hotel through your review. Please use our Kitasenba east on your next trip. Thank you. KIM

Responded October 08, 2018
Hotel WBF Kitasemba EAST
8.4
Excellent
Fu from Hong Kong SAR, China
Couple
Double Room - Non-Smoking
Stayed 2 nights in November 2018

Clean and tidy budget hotel”

- clean and tidy room - paid parking space is available by hotel and nearby - staff are helpful and friendly who can speak fluent Chinese and English - worth of value for around 5xx/night in Osaka city - but room is small, not enough space to open the luggage, maybe suitable for travellers with small luggage or backpackers

Reviewed November 04, 2018

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Thank you for selecting us out of the many possible places here. Your favorable comments has warmed our hearts and we will strive for excellence in our service. We eagerly anticipate your next visit and look forward to serving you again. Front office Li

Responded December 02, 2018
Hotel WBF Kitasemba EAST
7.2
Very good
J from United States
Couple
Double Room - Non-Smoking
Stayed 4 nights in April 2019

stayed for 5 nights ”

We traveled a lot with JR passes. This hotel location is a bit of walk from the subway station, but reasonable distance to the main attraction. the hotel lobby is too small and too crowed, and elevators took forever, and always packed because it was tiny. Although, our room was in the corner, the room was not only tiny, but very noisy. Unfortunately, I'd not stay here again. We have stayed at other WBF hotels in the past, and this one was a disappointment.

Reviewed August 08, 2019

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Thank you for staying with us during your stay at Osaka and your feedback as well. We will do our best to improve our service quality. We hope to see you in the next time when you visited Osaka again. Thank you.

Responded August 15, 2019
Hotel WBF Kitasemba EAST
10.0
Exceptional
Phei from Malaysia
Solo traveler
Stayed 4 nights in August 2018

11/10 stay”

room is size is good for 1 person; room is very clean, amenities is complete; quite a few eateries and convenience store along the walk to subway station, staff is helpful too.. nothing to complain for the stay, definitely will stay here again if visit Osaka again.

Reviewed October 09, 2018

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Dear. Phei Thank you for your review and for choosing our hotel. I`m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you. Take care ! KIM

Responded October 10, 2018
Hotel WBF Kitasemba EAST
10.0
Exceptional
Regine from Philippines
Business traveler
Double Room - Non-Smoking
Stayed 1 night in March 2019

Great Hotel”

One of our best stays in Osaka, they offer various services and amenities that made our stay very comfortable after a day of walking and navigating. The breakfast has good quality and it was worth adding on the booking. They even had a free ramen every night and happy hour which was a delight to us. Receptionists spoke english well and the check out was a breeze. Definitely a good value.

Reviewed April 03, 2019

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Thank you for staying our hotel. I'm glad to hear that your positive review. Just as you say we have service to customer cooking ramen at night. We are looking forward to welcoming you in the near future. Front staff Ishikawa

Responded April 21, 2019
Hotel WBF Kitasemba EAST
9.2
Exceptional
glenn from Singapore
Group
Stayed 2 nights in April 2019

Exceptional”

The hotel offers budgeted free food at night at 9:30pm to 10:30pm.. facilities are super clean.. love their rooms.. they have laundry at ground floor... the only thing is that, its too far from the mrt.. if you are a walker, then, this hotel is for you.. nearest train station is 10 mins walk from the hotel.. not so much restaurant around.. but there is 7-11 nearby.. you need to go to namba if u want plenty of food to choose..

Reviewed April 24, 2019

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Thank you very much for taking the time to provide your feedback about your recent stay at the hotel. We are honored to know that you were very satisfied with our service . Your generous words will truly encourage us to continue our efforts to delight our guests. We hope to have an opportunity to welcome you back to our hotel again soon. Front Pan

Responded April 25, 2019
Hotel WBF Kitasemba EAST
8.8
Excellent
Heidi from Malaysia
Solo traveler
Double Room - Non-Smoking
Stayed 4 nights in August 2018

Everything was good but it's quite far from the station”

The room is small, don't have enough space to put my luggage, don't have cupboard to hang my clothes. It's quite far from the station for those who are carrying a big luggage... It's about 10 mins from hommachi station and kitahama station. BUT...... the hotel offers members a really good customer service, they provide free high tea from 4pm-9pm, free 1 bowl of ramen at 9.30pm every night, and the ramen was really delicious! The shampoos are the good one, the facilities is good enough ( just the room is too small) .

Reviewed August 12, 2018

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First of all, Thank you for staying at our hotel and we are so happy to hear that you had enjoyed the lounge for the membership club and the ramen service for all guests. our hotel is located in the middle of the buildings and sometimes it takes more time to get here than it should have taken which is our big issue to work on. Thank you for opinions.

Responded August 26, 2018
Hotel WBF Kitasemba EAST
10.0
Exceptional
MARICEL from Philippines
Couple
Double Room - Non-Smoking
Stayed 3 nights in February 2020

Blissful stay”

I love how new and quiet this hotel is. The staff were courteous and helpful, and everyday we come back to a room that has been cleaned, with fresh towels provided. They even have sleepwears at the lobby for guests to use, free of charge. Nearby convenience stores and is situated in the middle of 3 train atations. Highly recommended!!!

Reviewed March 03, 2020

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Thank you for staying our hotel. I'm glad to hear that your positive review. We are looking forward to welcoming you in the near future. Front choi

Responded March 05, 2020
Hotel WBF Kitasemba EAST
9.6
Exceptional
Natthaghun from Thailand
Couple
Double Room - Non-Smoking
Stayed 6 nights in May 2019

The hotel is very neat”

The room is clean, good facilities and services. Not far from osaka metro station.

Reviewed May 09, 2019

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Thank you for your favorable feedback. It really warms our hearts! Here are 4 metro station near from here. We also offer free ramen every night! Our warm hospitality awaits your return sometime soon. Front office Li

Responded May 11, 2019
Hotel WBF Kitasemba EAST
8.8
Excellent
Soo
Solo traveler
Stayed 2 nights in August 2018

Nice!”

Very clean and nice! If i have a friend who have a plan to osaka, i would recommend this hotel.

Reviewed March 22, 2019

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Thank you for selecting us out of the many possible places here.We would also like to thank you for your quick follow-up and kind comments.Our warm hospitality awaits your return sometime soon. Front office Li

Responded April 05, 2019
Hotel WBF Kitasemba EAST
8.0
Excellent
daniela from United Kingdom
Couple
Double Room - Non-Smoking
Stayed 1 night in May 2019

Very good”

Nice hotel, medium size room. Very clean, they store our bags before and after check out. 25 min walking from Osaka station, subway stop 10 min.

Reviewed May 11, 2019

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We would like to thank you for your swift reply and are deeply obliged to you for your kind compliments.we would like to express our sincere thanks for choosing our place. Front office Li

Responded May 11, 2019
Hotel WBF Kitasemba EAST
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