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Hotel Yak & Yeti
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8.5 Excellent location
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8.5Location
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Very good
From 168 reviewsSee what guests said
7.6
  • Airport transfer

  • 1.1 kilometers to public transportation

  • Hot tub

  • Sauna

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Room choices
Deluxe Room
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  • Garden view
  • 27.12 m²/292 ft²
  • 2 single beds or 1 double b...
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Business Suite
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  • City view
  • 66.24 m²/713 ft²
  • 1 king bed
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Club Shangrila Executive Room
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  • City view
  • 30 m²/323 ft²
  • 2 single beds and 1 double ...
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Heritage Deluxe Room
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  • Garden view
  • 24.15 m²/260 ft²
  • 1 queen bed
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Junior Suite
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  • City view
  • 62.24 m²/670 ft²
  • 1 king bed
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Verified guest reviews

Agoda Reviews (168)
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Cleanliness7.6
Facilities7.4
Location8.5
Room comfort and quality7.8
Service7.6
Value for money7.0
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4.4
Chad from United States
Family with teens
Deluxe Room
Stayed 1 night in December 2017
Disappointed and overpriced
Had been looking forward to visit this hotel for years. Found it overpriced and run down for cost. No free wifi and breakfast not included. Rooms were very hot and staff not able to cool them down due to limitations in environmental control systems. Sadly will not visit again.
Reviewed January 02, 2018
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7.2
Cheng from Malaysia
Business traveler
Deluxe Room
Stayed 3 nights in November 2017
Very good
They charged me for the usage of hotel room WiFi, they finally agreed to waive the charges after my long argument with the Manager. It is not acceptable to charge guess for WiFi access at a 5 Stars hotel, even coffee shop by the roadside offers free WiFi for their customers. Anyway, the hotel is good and the peoples are nice, I will not stay in this hotel again unless there is free WiFi access I will be visiting Kathmandu again in March 2018, my company will be hosting a 2 days International conference there. May consider another hotel
Reviewed December 05, 2017
Dear Valued Guest, Thank you for taking the time to share your feedback in regards to your recent stay. We at the Hotel Yak & Yeti, always focus to give the best experience to our valued guests thus I certainly apologize for the fact that we have not met your expectations. I am really sorry, that we could not met your expectation regarding the internet. We are offering also rates including WiFi. We hope to welcoming you again soon at our hotel for the conference, as we have special package for the conference guest. Once again thank you for choosing Hotel Yak & Yeti. Best Regards, Monika Petra Scheiblauer
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8.4
Mahmood from Maldives
Solo traveler
Heritage Deluxe Room
Stayed 4 nights in November 2017
Good location with amenities in and around. Hotel rooms quite old but clean
The neighbourhood is good for shops, restaurants . Easily accessible. The hotel is quite old and it’s evident but cleaned well and spacious. Breakfast plentiful but taste needs improvement. Room service portions very generous and tasteful
Reviewed December 03, 2017
Dear Mr Mahmood, Thank you so much for taking the time to share your feedback in regards to your recent stay. We at the Hotel Yak & Yeti always focus to improve guest satisfaction and thus we are glad to see you enjoyed the facility. We will raise your comment regarding improving the taste of breakfast with our Chef. Again, thank you for your nice comments and we look forward to welcome you back to our hotel in the near future. Best Regards, Monika Petra Scheiblauer
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9.6
Michael from United States
Solo traveler
Heritage Deluxe Room
Stayed 5 nights in November 2017
Great Place To Stay
First trip to Nepal, so after the Visa On Arrival, extended time, lack of understanding on my part, get your bags, then locate the Hotel Staff waiting across the street in the dark, we headed to hotel. Not a long journey, however dark and streets not busy. Surprise I got a room upgrade, from Heritage Deluxe to Jr Suite, Thanks!! Room was fabulous, large a well appointed. Only issue, some moldy smell, amplified when you opened the closet, behind toilet side of bathroom.. Ordered room service, burger was very tasty, hot and delivered quickly. Breakfast was good reasonable selection of items. Had dinner 2 nights buffet or from menu provides good choices. Location not too isolated, near King's Way, short walk 8 minutes to Palace, 15 minutes to Thamel. Would have been nice to have ATM, on hotel grounds. Something about arriving late, poor street lighting, looking for money in strange place. Near midnight most staff goes home, and the the lobby area lighting gets reduced.
Reviewed November 26, 2017
Dear Mr. Michael, Thank you for taking the time to share your feedback in regards to your recent at our hotel. I am glad to see that you enjoyed your accommodation except for the smell. Accept my apology for the bad smell and please rest assured this has been addressed with the team. I am also happy to know that you liked our breakfast, dinner and our services. Once again thank you for choosing our hotel and we look forward to welcoming you back in our hotel in the future. Best Regards, Monika Petra Scheiblauer
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Hotel Yak & Yeti
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9.2
Dean from United Kingdom
Couple
Heritage Deluxe Room
Stayed 6 nights in November 2017
Oasis in the heart of Kathmandu
The hotel is a well run, establishment with a host of professional and attentive staff - nothing is too much trouble and all you have to do is ask - do enquire about an upgrade or book a shangrila club room , which has access to the club room facilities and the personal attention, of I’m sure the hotels, most valued staff . Headed by Bhakta , who took service delivery to the next level - we would highly recommend the upgrade and the chance to experience the hotels complimentary snacks cocktails & a range of drinks from cold remidies to gin & tonics , together with the warm welcome of Bhakta
Reviewed November 19, 2017
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8.8
Kazuhiro from Japan
Business traveler
Deluxe Room
Stayed 4 nights in March 2017
Renovated palace of the Rana family.
Former palace of the Rana family is now a great hotel. The customers can feel a luxurious atmosphere of this hotel. A russian restaulant is located inside of this hotel and the customers can taste borscht in a calm space.
Reviewed November 10, 2017
Dear Mr. Kazuhiro, Warm Greetings from Hotel Yak & Yeti! Thank you for taking the time to share your feedback regarding our hotel. We regret to inform you that The Chimney Restaurant where we serve Russian food is under renovation at the moment. We will soon complete the renovation and bring in operation. However, thank you again for the positive comments. Looking forward to welcoming you again in near future. Best Regards, Monika Petra Scheiblauer
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4.4
Anonymous
Family with young children
Heritage Deluxe Room
Stayed 2 nights in October 2017
disappointed on second visit
its a good enough hotel and second time ive stayed there. However on this occasssion on arival was told an extra bed for our 11 year old would be 40 us$. I saiod thye emailed me to say 30us$ which is anyway a silly high price but what really pissed me off was trying to get even more and also charging 7.5 us$ for a very poor internet service qwas another rip off especially since it was meant to be free. Staff were ok but seems all thye now want is to take whatever they can.Still a good hotel but others in KAtmnadu much better value. We dont mind paying top prices but dont then expect silly prices for add ons
Reviewed November 02, 2017
Dear Valued Guest, Thank you very much for taking the time to give feedback regarding your experience. Hospitality is a hall mark of Hotel Yak & Yeti, and what you experienced is not our Standard. Please accept my sincere apology for the inconvenience caused during your stay with us. We will raise your comment regarding the matter of miscommunication with the concerned department. I am really sorry that we could not meet your expectation regarding internet. We also offer rate including wifi. Allow us another opportunity to serve you better and make your stay a memorable one. We look forward to welcome you again. Best Regards, Monika Petra Scheiblauer
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9.2
Richard from United States
Family with teens
Heritage Deluxe Room
Stayed 2 nights in October 2017
Classic Kathmandu Hotel
It's the 40th anniversary of this venerable old hotel. This year the hotel was filled full of trekkers going to/from the mountains. Nine years ago it was predominantly Indian gamblers visiting the casino. Rooms are dated, but okay. There's lots of water pressure. Elevators work well. Nice breakfast buffet included with the room, but beware the evening buffet is overpriced. We didn't get to have the borscht made famous by the Russian chef, Boris, of the eponymous restaurant of that era, now renamed 'The Chimney" because it's currently being remodeled along with the older wing of the Rana-era palace.
Reviewed October 22, 2017
Dear Mr. Richard, Thank you for taking the time to share your feedback regarding your stay with us. We regret for not being able to serve you the Russian cuisine because of the renovation in our old building. The Chimney Restaurant will soon come in operation where you can enjoy variety of Russian foods. We hope upon your next visit we might be able to have you dine there. Once again thank you for your nice comments and we hope to welcome you again in the future. Best Regards, Monika Petra Scheiblauer
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Hotel Yak & Yeti
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10.0
Firhan from Malaysia
Couple
Heritage Deluxe Room
Stayed 3 nights in September 2017
amazing!
Lovely luxurious hotel in Kathmandu! It has beautiful architecture with a great garden (with geese!) to relax and walk about. Also situated at a great location in the quiet area of Durbar Marg with some great restaurants nearby.
Reviewed October 19, 2017
Dear Mr. Firhan, Warm Greetings from Hotel Yak & Yeti! Thank you for taking the time to give us feedback regarding our hotel. Our main aim is to provide the best experience to our valued guest and we are happy to see that your overall experience was good. We look forward to welcome you in the near future. Best Regards, Monika Petra Scheiblauer
Responded November 15, 2017
Hotel Yak & Yeti
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7.2
Niels from Kuwait
Solo traveler
Heritage Deluxe Room
Stayed 5 nights in June 2017
Very good
Many minor thing were wrong with this hotel including a lack of care for guests and a mild bout of food poisoning after a room service meal. It could be so much better with just a bit of training and care.
Reviewed June 29, 2017
Dear Guest, Warm Greetings from Hotel Yak & Yeti! Thank you for taking the time to express your feedback. Please rest assured that your constructive comments has been taken on board by the management for swift action. Upon your next visit to Hotel Yak & Yeti, please ask to meet with the General Manager to ensure your stay a comfort and memorable one. It was a pleasure having you with us and we look forward to welcoming you back in not the distant future. Best Regards, Philippe Belhay
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Hotel Yak & Yeti
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