Hotel Zara Napoli
81 Firenze Street, Stazione Centrale, Naples, Italy - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Stazione Centrale, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Museo Cappella Sansevero. As an added bonus, restaurant is provided on-site to conveniently serve your needs.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Cash withdrawal
Coffee shop
Bar
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Great value, clean, nice staff”
It is in the sketchy Piazza Garibaldi neighborhood, but convenient to the station, air bus, and sights. Breakfast included, with real cappuccino. When you're walking down the street, and up the stairs, if you're a standard American, you'll be thinking "Oh, my God, what was this reviewer thinking?!?" But really, truly, it's a lovely place, and you'll be just fine! It's my go-to spot to stay in Napoli, and I've been here bunches of times. Be aware that some of the rooms have a bathroom down the hall.
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Very good location ”
It is located just few minutes from the train station and bus to airport stop. Staff super helpful and friendly. Room was clean. I will be back.
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Love it here ”
Really nice and clean place to stay. Everything was working fine and it was in a good location too
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Excellent”
This hotel is a cheap option if you travelling around Italy. It is in a second-floor building that has no fancy entrance at all. However, the place is very clean and easy access to Napoli city centre.
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Not safe for lone females ”
The hotel itself is great but there are prostitutes on the street corners nearby and in the hallway of the hotel building. The hotel is small and converted from apartments. I recommend this hotel if you are travelling in a group or at least not as a solo female. The staff were very helpful and friendly and efficient.
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Huge rooms”
The Hotel Zara is not a place to book into if you are after creature comforts - it is a serviceable room in a not-so-nice part of Napoli (close to the station which is convenient, but which regularly seems to be a rougher part of town). The hotel is located on the second floor of a building, rather than being a separate building of its own, so you need to find the building, then buzz up to the floor to get to the hotel - it can be a little difficult to find when you are checking in, especially late at night. The staff can seem slightly daunting at first, but then again your experience may be different if you speak Italian - you will have to interact with them on a daily basis as you will be asked to leave the room key with the reception (open 24 hours although I didn't really test this) when you leave the building. You will also be given breakfast, but it may be worth skipping it to pick up a quick breakfast and espresso from any of the nearby shops. The hotel is good value for its price, but it seemed to me to be in a rougher part of Napoli - if you are after a harbourside experience, then this is not the place for you. If you are looking for a place that is close to the station, then it may be what you are after.
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Close to train station”
The hotel was about a 10 minute walk to the train station. Very convenient location, but Naples is pretty ghetto/scary. We only stayed here one night. The room was pretty big and had a private bathroom. There was free wi-fi, but we couldn't get it to work. It wasn't the nicest hotel, but it was convenient and cheap.
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Location Great but not the surrounding area”
Just a short walk from the train station to a nice friendly clean hotel. The hotel is in the old part of Florence which the area is quite a bit run down. There are a lot of what seams to be unemployed people sitting about all day and all night doing nothing. Doing nothing for the area, the community or themselves. We were told that this problem has happened in the last couple of years. There does not seam to be any street cleaning as there is a lot of rubbish/ discarded food lying about. We used a few shops and cafés in this same area and the people are lovely.
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Hotel OK, location mildly terrifying”
Near the train station in Napoli but also lots of illegal trading of every kind going on on the street ... teenage kids were scared by it but the hotel itself seems secure and is OK. Not recommended for families.
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Very good”
The location is near train station, but be aware that there are lots of shady people in the neighborhood. I almost got pickpocketed twice around the area. One time the person tried to open my bag, and second time my jacket zipper (on my waist). The hotel itself is clean and the breakfast is good. We had to wait for the check in for a while, since the room is not ready although they told us that we could check in at noon. The lift is rather funny, operated with 10 cents coin.
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Nice staff. Clean places. Location is perfect as it is just 6-7min walk from Stazione Centrale. ”
As the hotel is near to the Central Station, which happens to be a place crowded with little stalls selling handbags, electronic, etc., walking around is a bit scary.
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Close to the central station”
It’s close to the central station and easy to find. With clean room, Wifi and basic breakfast. It’s value for the price. TV at room was very small but instead you can see bigger TV at TV area.
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Good value in an excellent location..”
Good: Location of the hotel was right next to the main train station. The rooms are old fashioned, good size and very clean. Very basic breakfast and but overall good value for money. Bad: Our experience was ruined when one of the staff shouted at my wife when she was squeezing toothpaste onto her toothbrush in the breakfast area. We tried to explain that we were changing rooms and had no intention of cleaning her teeth in the breakfast area. A big argument ensued where I pointed out that the same staff member shouldn’t be smoking on the balcony by the breakfast area. Doors being closed and the toilet flush were extremely noisy. Wifi is very poor on the first floor but ok near reception on the second floor.
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Exceptional”
Clean hotel in an old building. Staff all charming and helpful. Had a great time
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Fav spot in rome ”
The staff, location, room and price are amazing!!
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great location but small rooms”
The rooms are small and you need to buzz to get in so can be annoying however the hotel staff help has much as possiable and everything is reasonably close
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Very Nice and helpful staff and Exotic location”
Rats in the backyard Were rather amusing
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Once Only”
Thats all
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Room”
Everything was more or less it’s good but unfortunately the room I stayed was smelling, and I found out the smell comes from the sink, it was disgusting, but the staff and the cleanliness outside was good when you compare from outside
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Good option for short visit ”
Hotel was ok, cheap, friendly staff, not so easy to review location, for me ok, close to the main train station, but if you would like to have nice surroundings f.e. for a night walk with your girlfriend , don’t use this location, which is full of strange/scary people, homeless etc
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