Hotel Zetta San Francisco
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 Hotel Zetta San Francisco
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Lobby Hotel Zetta San Francisco
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8.9
Excellent
/10
(27 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Union Square370 m
  • Oracle Park1.55 km
  • Lombard Street2.3 km
  • Fisherman's Wharf2.66 km
  • Pier 392.8 km
  • Exploratorium4.29 km
  • Alcatraz Island5 km
  • California Academy Of Sciences5.37 km
  • Golden Gate Park6.47 km
  • Golden Gate Bridge7.4 km
  • Free Wi-Fi

    Hotel Zetta San Francisco

    55 5th Street, South of Market, San Francisco (CA), United States, 94103 - See map
    "The hotel, staff, and location was perfect."
    Ezzate - April 24, 2017
    Exceptional comfort
    9.5 room quality and comfort
    Exceptional service
    9.2 rating for service
    Exceptional cleanliness
    9.0 rating for cleanliness
    Excellent facilities on premise
    8.6 facilities on premise
    • 140 meters to public transportation

    • Located in heart of San Francisco (CA)

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Room service [24-hour]

    Cheaper than 92% of all properties in San Francisco (CA) in the last 24 hoursCompared to 1,871 San Francisco (CA) properties at Agoda for various dates
    Property ranking|Compared to 1,871 San Francisco (CA) properties
    See all rankings
    Service score
    9.2/10
    Cleanliness score
    9.0/10
    Room comfort score
    9.5/10
    Review score - United States
    9.8/10
    Better than
    99
    %
    of San Francisco (CA) properties
    Better than
    99
    %
    of San Francisco (CA) properties
    Better than
    99
    %
    of San Francisco (CA) properties
    Better than
    99
    %
    of San Francisco (CA) properties
    Value for money8.3
    Distance to city center1.1 Miles
    Location rating9.3
    Nearest airportSan Francisco International Airport (SFO)
    Distance to airport18.6 km

    Rooms available at Hotel Zetta San Francisco

    9.5
    Exceptional
    Room comfort & quality
    Premier Studio King
    Premier Studio King
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Deluxe Double Queen
    Deluxe Double Queen
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Deluxe Double Double
    Deluxe Double Double
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Superior King
    Superior King
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Room
    King Room
    ...
    • Room size: 22 m²/237 ft²
    • 1 queen bed
    Enter dates to see prices
    Deluxe King
    Deluxe King
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 74 m²/797 ft²
    • 1 queen bed or 1 sofa bed
    Enter dates to see prices
    Room Selected at Check-In
    Room Selected at Check-In
    ...
    • Room size: 27 m²/291 ft²
    Enter dates to see prices
    Standard Room, 1 Queen Bed
    Standard Room, 1 Queen Bed
    ...
    • Shower
    Enter dates to see prices
    Standard Room, 1 Queen Bed
    Standard Room, 1 Queen Bed
    ...
    • Shower
    Enter dates to see prices

    What people love about Hotel Zetta San Francisco

    • 8.0
      Very good
      Location

      "Superb location."

      Syuhada

      |

      December 27, 2017

    • 8.0
      Very good
      Spaciousness

      "Spacious room."

      Syuhada

      |

      December 27, 2017

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    More about Hotel Zetta San Francisco

    More about Hotel Zetta San Francisco

    10.0
    Exceptional

    "This hotel is fantastic!"

    charlotte

    |

    July 9, 2016

    An overview

    Show less

    Most talked about facilities

    What they offer

    8.0
    Very good
    Staff 

    "Friendly staff."

    Syuhada

    |

    December 27, 2017

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    S&R Lounge at Hotel Zetta
    Cuisine:American
    Menu:Buffet
    The Cavalier
    Cuisine:British

    Nearby restaurants

    American cuisine
    American cuisine
    The Cavalier
    30 m American, Bar, British
    Cafe Venue
    40 m American, Cafe
    Mo'z Cafe
    50 m American, Cafe
    Asian cuisine
    Asian cuisine
    Million Thai Restaurant
    20 m Asian, Thai
    Sushi Club
    50 m Asian, Sushi
    M. Y. China
    140 m Asian, Chinese
    Cafe
    Cafe
    Blue Bottle Cafe
    100 m Cafe
    Continental Cafe and Deli
    310 m Cafe, Delicatessen, Fast food
    The Coffee Bean & Tea Leaf
    330 m Cafe

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

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    What guests think of this property

    Overall rating
    8.6
    Excellent
    From 626 reviews
    Provided by verified guests of
    Agoda Reviews (27)Booking.com Reviews (589)
    Rating via Agoda8.9
    /
    10
    Cleanliness9.0
    Facilities8.6
    Location9.3
    Room comfort and quality9.5
    Service9.2
    Value for money8.3
    High score for San Francisco (CA)

    Most recent reviews for Hotel Zetta San Francisco

    Couple
    Stayed 1 night in October 2018
    Superior King
    Exceptional10.0
    ExceptionalOur one complaint was the lack of regular body towels in the bathroom. Large dish towels are insufficient to dry a person that has just washed their hair.
    Darrellfrom United StatesReviewed November 01, 2018
    Family with teens
    Stayed 3 nights in December 2017
    Superior King
    Excellent8.0
    Very goodSpacious room.. friendly staff..superb location.. interesting design
    Syuhadafrom MalaysiaReviewed December 27, 2017
    Couple
    Stayed 1 night in May 2017
    Superior King
    Good6.0
    Indifferent and rude staff.Hotel room average with a large price tag serviced by indifferent staff.
    Juliusfrom New ZealandReviewed May 09, 2017
    Couple
    Stayed 7 nights in April 2017
    Deluxe Double Double
    Exceptional10.0
    Highly recommend The hotel, staff, and location was perfect. We were centrally located to everything and was able to enjoy dining, sight seeing, public transportation, and so much more. I didn't encounter one single issue and will definitely visit again. The hotel has a bar area which opens at 4PM and The Cavalier restaurant with dining and a bar area as well. We didn't utilize both much because we found other local places to dine and enjoy the local scene. Even though we didn't have much of a view from our room, we didn't mind. For a boutique hotel, in my opinion, Hotel Zetta definitely set the bar high. We will definitely visit again.
    Ezzatefrom United StatesReviewed April 24, 2017
    Couple
    Stayed 3 nights in December 2016
    Superior King
    Exceptional9.6
    Clean And ConvenientBig room, clean, unique modern decorating, convenient, will def come back
    Armandfrom IndonesiaReviewed December 26, 2016

    Reviews of Hotel Zetta San Francisco from real guests

    Overall rating
    8.6
    Excellent
    From 626 reviews
    Provided by verified guests of
    Agoda Reviews (27)Booking.com Reviews (589)
    Rating via Agoda8.9
    /
    10
    Excellent
    Cleanliness9.0
    Facilities8.6
    Location9.3
    Room comfort and quality9.5
    Service9.2
    Value for money8.3
    High score for San Francisco (CA)
    Rating
    9+ Exceptional (12)
    8-9 Excellent (2)
    7-8 Very Good (2)
    6-7 Good (0)
    <6 Below Expectation (2)
    Time of the year
    Mar - May (4)
    Jun - Aug (5)
    Sep - Nov (5)
    Dec - Feb (4)
    All guests (27)
    All room types
    All languages
    Showing 18 verified guest comments
    10.0
    Exceptional
    Darrell from United States
    Couple
    Superior King
    Stayed 1 night in October 2018

    Exceptional”

    Our one complaint was the lack of regular body towels in the bathroom. Large dish towels are insufficient to dry a person that has just washed their hair.

    Reviewed November 01, 2018
    8.0
    Excellent
    Syuhada from Malaysia
    Family with teens
    Superior King
    Stayed 3 nights in December 2017

    Very good”

    Spacious room.. friendly staff..superb location.. interesting design

    Reviewed December 27, 2017
    6.0
    Julius from New Zealand
    Couple
    Superior King
    Stayed 1 night in May 2017

    Indifferent and rude staff.”

    Hotel room average with a large price tag serviced by indifferent staff.

    Reviewed May 09, 2017
    10.0
    Exceptional
    Ezzate from United States
    Couple
    Deluxe Double Double
    Stayed 7 nights in April 2017

    Highly recommend ”

    The hotel, staff, and location was perfect. We were centrally located to everything and was able to enjoy dining, sight seeing, public transportation, and so much more. I didn't encounter one single issue and will definitely visit again. The hotel has a bar area which opens at 4PM and The Cavalier restaurant with dining and a bar area as well. We didn't utilize both much because we found other local places to dine and enjoy the local scene. Even though we didn't have much of a view from our room, we didn't mind. For a boutique hotel, in my opinion, Hotel Zetta definitely set the bar high. We will definitely visit again.

    Reviewed April 24, 2017
    9.6
    Exceptional
    Armand from Indonesia
    Couple
    Superior King
    Stayed 3 nights in December 2016

    Clean And Convenient”

    Big room, clean, unique modern decorating, convenient, will def come back

    Reviewed December 26, 2016
    10.0
    Exceptional
    charlotte from United Kingdom
    Family with teens
    Deluxe King
    Stayed 2 nights in July 2016

    Amazing hotel and wonderful service ”

    This hotel is fantastic! Couldn't complain or write a negative review about any aspect of this hotel. A special thanks to all of the hotel staff too.

    Reviewed July 09, 2016
    10.0
    Exceptional
    Yaju from Taiwan
    Family with teens
    Deluxe Double Double
    Stayed 3 nights in June 2016

    Perfect location, nice room and fun hotel”

    Perfect location, nice room and fun hotel

    Reviewed July 05, 2016
    9.2
    Exceptional
    Nrikka from United States
    Group
    Deluxe Double Double
    Stayed 1 night in May 2016

    HOtel Awesome”

    Clean Friendly staff. Cozy.

    Reviewed May 09, 2016
    10.0
    Exceptional
    Kwong from Singapore
    Business traveler
    Deluxe King
    Stayed 4 nights in October 2014

    Great location for business or leisure”

    Location, room and breakfast

    Love this boutique hotel and staff was really nice.

    Reviewed April 06, 2015
    8.0
    Excellent
    Benjamin from Canada
    Group
    Deluxe Double Double
    Stayed 4 nights in November 2014

    Hotel with Style ”

    perfect location, creative decroration, friendly staffs
    Reviewed January 13, 2015
    8.7
    Excellent
    Jamie from Philippines
    Group
    Deluxe Double Queen
    Stayed 3 nights in December 2014

    great hotel great staff and great location”

    staff, location, rooms are spacious modern and clean.

    It was a very good stay, a little bit noisy but it is downtown san francisco anyway :)

    Reviewed January 03, 2015
    9.7
    Exceptional
    Jo from United Kingdom
    Couple
    Deluxe King
    Stayed 2 nights in June 2014

    Great location, close to shops & restaurants”

    Friendly staff, comfy bed, big shower/bathroom

    Excellent location, right next to Westfield shopping centre and many other shops, with both designer labels and staple sportswear brands nearby. Follow Market St all the way East and you arrive at the Ferry Building (approx 20-30 min walk) which is a lovely spot to grab lunch or snacks in a 'food market' style place. Breakfast was not included in the rate, which suited me fine as there are numerous places nearby to grab a full on breakfast or just coffee and pastries. The on-site Cavalier restaurant does a good job for breakfast too (though it's not cheap). The hotel itself is practically brand new, and has a pretty arty/trendy feel to it. The bedrooms are adequately sized and the design element makes it feel quite light and airy (if you get an outward facing room with a window). All in all, a great place to stay in SF.

    Reviewed June 23, 2014
    9.7
    Exceptional
    NURUL from Malaysia
    Couple
    Deluxe King
    Stayed 8 nights in March 2014

    room was cozy ( especially toilet )”

    nice, friendly and near to the shooping centre

    the hotel was very nice, very friendly staff, nearby market street, easy access to public trasnport, complimentary expresso. westfield shoppng centre only doorstep from hottel zetta

    Reviewed March 25, 2014
    10.0
    Exceptional
    Vicki from United States
    Group
    Stayed 2 nights in July 2013

    My stay was wonderful because of the hotel & staff”

    Location, Decor of hotel, staff

    My stay was great. The hotel is very nice and their staff is very accommodating and attentive. However, Agoda did not clarify that we were to have two queen beds in our room and we were given 1 bed. Hotel Zetta was nice enough to find us another room, but it was for two double beds. There is a price difference in the rooms I believe that I should be compensated for.

    Reviewed July 18, 2013
    8.8
    Excellent
    GUOBIN from China
    Family with teens
    Deluxe King
    Stayed 2 nights in December 2016

    物有所值”

    位置绝佳、服务与设施均可,物有所值;代泊税后68刀稍贵、无早略显不便。

    Reviewed December 07, 2016
    6.0
    LEI from China
    Solo traveler
    Deluxe Double Double
    Stayed 1 night in October 2016

    还行有特色”

    还行有特色,性价比不高,不过中心区就这个价格

    Reviewed October 31, 2016
    9.7
    Exceptional
    Yuqing from China
    Couple
    Premier Studio King
    Stayed 1 night in November 2014

    很满意”

    总体来说都很好。房间设计风格我很喜欢。如果希望购物逛街的话,这个地理位置很棒。
    Reviewed December 10, 2014
    9.3
    Exceptional
    SHIUAN from Taiwan
    Solo traveler
    Superior King
    Stayed 1 night in June 2015

    驚艷!”

    充滿設計感的飯店

    特別到這家飯店度過我的生日,櫃檯人員一知道我的生日隨即幫助我辦理late check out,另外也送給我令人驚喜的生日禮物。 飯店人員Lynn相當熱情,也解決我許多的疑問,感謝他。 飯店的playroom值得一看,充滿設計感以及令人愉快的設備。是我旅遊許多國家從來沒有看見的特別設計!!

    Reviewed July 12, 2015
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    Hotel Zetta San Francisco
    |Excellent 8.9
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    • Exceptional location
    • Union Square
    • Powell Street Subway Station is within 0.13 km