Exceptional 9.5
Based on 11 reviews

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About this property


If what you're looking for is a conveniently located hotel in San Francisco (CA), look no further than Hotel Zetta San Francisco. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Kenneth Cole, Old United States Mint, Nordstrom within close reach, visitors to the hotel will just love its location.

First-rate hotel services and facilities that define the Viceroy Hotel Group experience await you at the Hotel Zetta San Francisco. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, luggage storage can be enjoyed at the hotel.

The hotel features 116 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel offers wonderful recreational facilities such as fitness center, massage, billiards, games room to make your stay truly unforgettable. Enjoy unparalleled services and a truly prestigious address at the Hotel Zetta San Francisco.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Massage(s)

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Filipino
  • French
  • Spanish
  • Vietnamese
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.1 Miles
Distance to Airport: 13.7 Miles
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 116
Parking Fee (per day): 50 USD
Time to Airport (Minutes): 18
Year Hotel Built: 2012
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Recent customer comments

Filter by traveler type

based on 11 reviews
  • Cleanliness 9.5
  • Facilities 9.3
  • Location 9.6
  • Room comfort and quality 9.5
  • Service 10.0
  • Value for money 9.5
  • Food and dining 8.5
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charlotte from United Kingdom
Family with older children
Deluxe King Room
Stayed 2 nights in July 2016
Amazing hotel and wonderful service
This hotel is fantastic! Couldn't complain or write a negative review about any aspect of this hotel. A special thanks to all of the hotel staff too.
Reviewed July 09, 2016

Yaju from Taiwan
Family with older children
Deluxe Double Room with Two Double Beds
Stayed 3 nights in June 2016
Perfect location, nice room and fun hotel
Perfect location, nice room and fun hotel
Reviewed July 05, 2016

Nrikka from United States
Stayed 1 night in May 2016
HOtel Awesome
Clean Friendly staff. Cozy.
Reviewed May 09, 2016

Kwong from Singapore
Business traveler
Deluxe King
Stayed 4 nights in October 2014
Great location for business or leisure
Location, room and breakfast
Love this boutique hotel and staff was really nice.
Reviewed April 06, 2015

Benjamin from Canada
Deluxe Double Double
Stayed 4 nights in November 2014
Hotel with Style
perfect location, creative decroration, friendly staffs
Reviewed January 13, 2015

Jamie from Philippines
Deluxe Double Queen
Stayed 3 nights in December 2014
great hotel great staff and great location
staff, location, rooms are spacious modern and clean.
It was a very good stay, a little bit noisy but it is downtown san francisco anyway :)
Reviewed January 03, 2015

Jo from United Kingdom
Deluxe King
Stayed 2 nights in June 2014
Great location, close to shops & restaurants
Friendly staff, comfy bed, big shower/bathroom
Excellent location, right next to Westfield shopping centre and many other shops, with both designer labels and staple sportswear brands nearby. Follow Market St all the way East and you arrive at the Ferry Building (approx 20-30 min walk) which is a lovely spot to grab lunch or snacks in a 'food market' style place. Breakfast was not included in the rate, which suited me fine as there are numerous places nearby to grab a full on breakfast or just coffee and pastries. The on-site Cavalier restaurant does a good job for breakfast too (though it's not cheap). The hotel itself is practically brand new, and has a pretty arty/trendy feel to it. The bedrooms are adequately sized and the design element makes it feel quite light and airy (if you get an outward facing room with a window). All in all, a great place to stay in SF.
Reviewed June 23, 2014

NURUL from Malaysia
Deluxe King
Stayed 8 nights in March 2014
room was cozy ( especially toilet )
nice, friendly and near to the shooping centre
the hotel was very nice, very friendly staff, nearby market street, easy access to public trasnport, complimentary expresso. westfield shoppng centre only doorstep from hottel zetta
Reviewed March 25, 2014

Vicki from United States
Stayed 2 nights in July 2013
My stay was wonderful because of the hotel & staff
Location, Decor of hotel, staff
My stay was great. The hotel is very nice and their staff is very accommodating and attentive. However, Agoda did not clarify that we were to have two queen beds in our room and we were given 1 bed. Hotel Zetta was nice enough to find us another room, but it was for two double beds. There is a price difference in the rooms I believe that I should be compensated for.
Reviewed July 18, 2013

Yuqing from China
Premier Studio King
Stayed 1 night in November 2014
Reviewed December 10, 2014


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