Hotel Zoo Berlin
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 Hotel Zoo Berlin
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9.0
Exceptional
/10
(61 reviews)See what guests said
See map
9.7
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
Available
  • Berolina Sightseeing60 m
  • Kaethe Wohlfahrt60 m
  • Berlin Infostore Neues Kranzler Eck80 m
  • BVB80 m
  • BVG Top Tour90 m
  • Titus Zoopreme Shop110 m
  • Steiff in Berlin Shop110 m
  • Leysieffer Shop140 m
  • KPM150 m
  • Ku’damm Eck160 m
  • Free Wi-Fi

    Hotel Zoo Berlin

    Kurfürstendamm, Charlottenburg, Berlin, Germany, 10719 - See map
    "The design of the hotel: I've stayed in a lot of places but this hotel has one of the best interior decor I've ever seen - the lobby is amazing."
    juza - December 12, 2017
    Exceptional cleanliness
    9.4 rating for cleanliness
    Exceptional facilities on premise
    9.0 facilities on premise
    • 250 meters to public transportation

    • Airport transfer

    • Located in heart of Berlin

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Property ranking|Compared to 2,420 Berlin properties
    See all rankings
    Location score
    9.7/10
    Cleanliness score
    9.4/10
    Service score
    8.8/10
    Value for money score
    8.4/10
    Better than
    99
    %
    of Berlin properties
    Better than
    99
    %
    of Berlin properties
    Better than
    96
    %
    of Berlin properties
    Better than
    95
    %
    of Berlin properties
    Value for money8.4
    Distance to city center0.1 km
    Location rating9.7
    Nearest airportBerlin Tegel Airport (TXL)
    Distance to airport6.2 km

    Rooms available at Hotel Zoo Berlin

    Junior Suite
    Junior Suite
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
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    King Suite
    King Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 king bed
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    Grand Deluxe Room
    Grand Deluxe Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Panorama Room
    Panorama Room
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 king bed
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    Standard
    Standard
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 1 double bed
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    Suite King size bed
    Suite King size bed
    ...
    • Room size: 33 m²/355 ft²
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    Single Grand Deluxe
    Single Grand Deluxe
    ...
    • Room size: 27 m²/291 ft²
    Enter dates to see prices
    Junior Suite Standard
    Junior Suite Standard
    ...
    • Room size: 28 m²/301 ft²
    Enter dates to see prices

    What people love about Hotel Zoo Berlin

    • 8.4
      Excellent

      "Second time at Hotel Zoo and really enjoyed it."

      Daniel

      |

      November 22, 2017

    • 10.0
      Exceptional

      "Good place to stay & value for money"

      Ammad

      |

      March 27, 2016

    • 7.6
      Very good
      Spaciousness

      "Big room, quite good service."

      BENG

      |

      November 22, 2016

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    More about Hotel Zoo Berlin

    More about Hotel Zoo Berlin

    10.0
    Exceptional

    "The staff were outstanding and so friendly and helpful."

    Sophie

    |

    June 23, 2018

    An overview

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    Most talked about facilities

    Breakfast
    6 mentions
    View
    1 mention

    What they offer

    8.4
    Excellent

    "The bar is a great starting point for a night out."

    Daniel

    |

    November 22, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    GRACE
    Cuisine:International
    Menu:Buffet

    Nearby restaurants

    German cuisine
    German cuisine
    Le Charpentier
    230 m German, Mediterranean
    Restaurant R23
    340 m German
    Bistro 2000
    420 m German
    American cuisine
    American cuisine
    Hard Rock Cafe Berlin
    40 m American, Bar, Central American
    art
    200 m American, Armenian, Australian
    SAUSALITOS Berlin
    200 m American, Bar, Mexican
    European cuisine
    European cuisine
    Grace
    European
    Rockendorf Bei Leysieffer
    100 m European
    Tre Secondi
    140 m European, Italian, Pizza

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hotel Zoo Berlin from real guests

    Overall rating
    8.8
    Excellent
    From 1859 reviews
    Provided by verified guests of
    Agoda Reviews (61)Booking.com Reviews (1594)
    Rating via Agoda9.0
    /
    10
    Exceptional
    Cleanliness9.4
    Facilities9.0
    Location9.7
    Service8.8
    Value for money8.4
    High score for Berlin
    Rating
    9+ Exceptional (14)
    8-9 Excellent (5)
    7-8 Very Good (2)
    6-7 Good (1)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (3)
    Jun - Aug (9)
    Sep - Nov (7)
    Dec - Feb (7)
    All guests (61)
    All room types
    All languages
    Showing 26 verified guest comments
    12
    10.0
    Exceptional
    ibrahim from Saudi Arabia
    Family with young children
    Panorama Room
    Stayed 4 nights in August 2019

    Super great hotel”

    The stay was really comfort It’s near everything

    Reviewed August 18, 2019
    8.4
    Excellent
    Thomas from Denmark
    Couple
    Panorama Room
    Stayed 1 night in July 2019

    Great hotel overall.”

    The hotel was great overall. We booked a panoramic room witch was very nice, the size and cleanness was in top. We booked a table in the restaurant and here we must say that the service didn’t live up to the rest of the hotel. The food was great, but the service was very slow and the restaurant staff wasn’t paying attention, we had the same experience at the breakfast the morning after.

    Reviewed July 14, 2019
    10.0
    Exceptional
    Lynne from United Kingdom
    Couple
    Standard
    Stayed 3 nights in June 2019

    Hotel Zoo”

    A lovely hotel. The rooms were clean, beds were very comfortable and a nice powerful shower. The breakfast was a buffet with plenty of options to choose from. the staff were pleasant and helpful. It is located close to Berlin Zoo. The U bahn has a station about two minutes from the hotel if you want to explore a bit further. There are some nice "high end " shops very close to the hotel and plenty of places for food and drink.

    Reviewed June 17, 2019
    4.4
    Irakli from Georgia
    Couple
    Superior Room
    Stayed 3 nights in March 2019

    Never Book through Agoda”

    The hotel was booked through Agoda and the reservation was for the room and buffet breakfast, however the hotel staff told me that breakfast was not included and charged me the cost of breakfast around 100EUR per day.

    Reviewed March 19, 2019
    10.0
    Exceptional
    Lee from United Kingdom
    Couple
    Stayed 3 nights in December 2018

    Excellent stay”

    Hotel Zoo is one of the best hotels I have ever stayed in. The hotel exudes class and was warm and welcoming on a cold day leading up to Christmas. The room exceeded our expectations (the only let down were the hotel's choice of towels where they have gone for design over functionality), the staff were friendly and the breakfast was phenomenal. We will definitely be back!

    Reviewed December 23, 2018
    8.8
    Excellent
    Sarunrat from Thailand
    Solo traveler
    Standard
    Stayed 2 nights in July 2018

    Fantastic property with disappointing staff”

    Room was exceptional, amenities were factastic, location couldnt be better (shop, came back to drop off bags and walked out to do more shopping. Near cafes and brunch places too!). But what is with the staff?! You guys really ruined the place to be honest. No hospitality-mind at all. Or maybe I'm Asian and I come from high expectation of service :P

    Reviewed December 21, 2018
    8.8
    Excellent
    Tiina from Finland
    Group
    Economy Room
    Stayed 3 nights in November 2018

    Great location, lovely and helpful Concierge.”

    Not really a five star hotels service, helpfullnes and willingness to make you feel valued customer, which I have use to in most 5 star hotels.

    Reviewed December 05, 2018
    6.8
    Good
    MAHER from Lebanon
    Family with teens
    Standard
    Stayed 5 nights in August 2018

    Good”

    Overall it went well except for few details like one of the rooms ( A/C was not efficient ) and told them several times and nothing was done . They did not propose to change room for instance under the pretext that “ this is the rate you booked ....”

    Reviewed August 21, 2018
    10.0
    Exceptional
    Sophie from Australia
    Couple
    Superior Room
    Stayed 4 nights in June 2018

    The best hotel in Berlin ”

    We absolutely loved our stay. The staff were outstanding and so friendly and helpful. The hotel was beautiful and breakfast was truly a highlight. We loved the location and the hotel made our stay in Berlin extremely memorable and special. We can not wait to be back!

    Reviewed June 23, 2018
    9.2
    Exceptional
    juza from Poland
    Group
    DOUBLE EXECUTIVE - ROOM ONLY
    Stayed 2 nights in December 2017

    Overall 5/5 Full review step by step.”

    Before making a decision about booking this hotel, my premonitions were mixed up. Unfortunately, this hotel has a lot of very bad opinions, but in spite of this I was persuaded by friends who spent many nights in this hotel. Pros of the hotel: Location: The hotel is located in the best possible place of Berlin - Kurfuerstendamm - it is a street full of exclusive boutiques as we came for shopping. The famous Christmas market is 4-5 minutes, while KaDeWe centre is 10 minutes from the hotel - it is a center with exclusive boutiques. The design of the hotel: I've stayed in a lot of places but this hotel has one of the best interior decor I've ever seen - the lobby is amazing. The restaurant and club downstairs also deserve 10/10 for the design. Rooms: They are small, those with a view at patio are larger about 6 square m, but they do not have a view... Breakfasts: I judge it worst 6/10, if the place itself is beautiful, the choice of what we can eat is average. Cons: The only downside is not quite professional service in the club and cleaners entering the room before leaving it. I will definitely come back to this hotel. Room Tip: In my opionion better are rooms with a patio view. On the lower floors 1st and 2nd the rooms are biger

    Reviewed December 12, 2017
    8.4
    Excellent
    Daniel from Germany
    Couple
    Panorama Room
    Stayed 2 nights in November 2017

    Perfect for a weekend”

    Second time at Hotel Zoo and really enjoyed it. 2 points that could be improved: more TV channels including music channels; a sound system to connect your ipod/iphone. Apart from that everything was flawless. The breakfast is well worth it. The location unbeatable. Staff very friendly. The bar is a great starting point for a night out. Lobby is very stylish.

    Reviewed November 22, 2017
    3.6
    fahad from Qatar
    Business traveler
    Superior Room
    Stayed 4 nights in October 2017

    So bad agoda deal with my booking even no one calls me or replayed to my email.”

    I book throw agoda this hotel my room should be superior one and I pay for it They give me regular one for 2 days then they chang the Room . I try to call agoda and I leave message in the answer machine with ID BOOK. No one calls me even I send email to agoda but no response they deal so bad with it.

    Reviewed October 11, 2017
    7.6
    Very good
    BENG from Indonesia
    Couple
    Grand Deluxe Room
    Stayed 3 nights in October 2016

    BEST CITY LOCATION”

    BEST location on Kurfuerstendamm, on the main shopping street. Big room, quite good service.

    Reviewed November 22, 2016
    6.0
    Patra from United Kingdom
    Couple
    Panorama Room
    Stayed 3 nights in August 2016

    Could of been better”

    Great hotel from the intial look on the website, be aware that the roof terrace and resturant is not open on Sunday and Monday. The bathrooms could do with hooks to hang robes or clothes, and the staff need more attention to detail.

    Reviewed September 05, 2016
    10.0
    Exceptional
    Ammad from Pakistan
    Business traveler
    Superior Room
    Stayed 1 night in February 2016

    Good place to stay & value for money”

    Good place to stay & value for money

    Reviewed March 27, 2016
    10.0
    Exceptional
    Ammad from Pakistan
    Business traveler
    Superior Room
    Stayed 1 night in February 2016

    Good place to stay & value for money”

    Good place to stay & value for money

    Reviewed March 27, 2016
    10.0
    Exceptional
    Susanne from Germany
    Business traveler
    Grand Deluxe Room
    Stayed 4 nights in January 2019

    Super Service- tolle Lage - tolles Ambiente ”

    Für mein Yoga am Morgen wurde ein extra Raum zur Verfügung gestellt- großartig!!!! Herzlichen Dank

    Reviewed January 20, 2019
    10.0
    Exceptional
    Jessica from Germany
    Couple
    Standard
    Stayed 1 night in December 2018

    Kurzer Ausflug in unserer eigenen Stadt”

    Wunderbares Hotel, tolle Bar und super Küche. Wir kommen sicherlich wieder spontan vorbei!

    Reviewed December 21, 2018
    9.2
    Exceptional
    Inga
    Couple
    Grand Deluxe Room
    Stayed 2 nights in August 2018

    Sehr schönes stilvolles Hotel .”

    Das Personal beim Frühstück ist besonders freundlich und aufmerksam.

    Reviewed August 13, 2018
    10.0
    Exceptional
    Fabiana from Germany
    Solo traveler
    Superior Room
    Stayed 1 night in March 2017

    Jeden Stern wert!”

    Exzellentes Hotel,herausragender Service und tolle Zimmer.

    Reviewed November 23, 2017
    12
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    • Exceptional location
    • The Reichstag Building
    • Kurfürstendamm Subway Station is within 0.25 km