Hotelli Suomutunturi

Suomu is the perfect address for those who love well maintained and uncrowned ski slopes supplemented by Lapland’s breathtaking nature! Professional and skilled cooks, chefs, waiters and excursion tour guides made our stay more enjoyable. The facility recognized the vital role that cuisine can play in the creation of a satisfying tourism experience. Congratulation for the motivated and hard working stuff!

Even it was off season everything was done very professional way.

this is a magnificent location, stayed in one of the chalets and had a great time. we traveled with family for a ski resort holiday and this was great value for money in a great scenery. stock up on supplies and get the chalet and go ski and have a wonderful winter time. the international staff at the property are all super helpful and made us fell welcome. the pre-arrival communication could have been better, but the wonderful stay in a serene winter wonderland at this price point made it all worthwhile. the ski lessons were affordable and the instructor (Holda) for our four year old was wonderful. we will be back! it was awesome

Great location, nature, trails, place.

Good value for money :)

Location and lay-out of the cottage are perfect.

Cottage need to be regularly maintained. A lot of things were broken: -blinds on the window and lamp plug in one room -door handle to sauna -handle to washing machine -light on the stairs - quit dangerous -one of instrument for chimney -broom -hanger in the bathroom Our stay we began with cleaning: especially, we washed all dishes

view

bed is bad

Hotel staff is very very helpful. Hotel location is very good for Lapland outdoor attractions such as husky sledging, rein deer farm visit, snow mobile tours and skiing. Staying in chalet was a good experience. We enjoyed the fireplace and sauna. We enjoyed silence of the nature around us and amazing scenery of chalet in the forest. Extra tours we purchased were amazing. Kids loved them and they will always remember the experience. Hotel staff is very helpful and they stepped in immediately when we had a heating issue once.

Hotel restaurant menu is poor and overpriced. Make sure you have your own food if you stay in chalets. FYI: Nearest shop is around 30-40 min drive. Main missing item is the level of information hotel is sharing regarding extra tours. We were not informed on availability of special clothing from hotel for the weather conditions. Hotel gives special clothing but will not inform you that you are entitled to this. We were not informed that husky tour and snow mobile requires guests to drive. This was a big surprise. Be careful when you are traveling with kids or elderly. We were not informed on the distance/location of the tours from the hotel. One morning we were in a bus and it takes 1.5 hours to next tour location and no one shares any info about this. I believe hotel can improve the level of guidance and information of the extra tours they sell to guests. We had practically zero information and we experienced all on the go. Nothing went wrong and we had super fun but some pe-info on tours would help to avoid any disappointment and to be better prepared. The other most critical point: You must have a rental car (or your own car) if you stay in the chalets. You will be miserable if you dont have a car because chalets are 1.5km away from main building and you cant walk at -20 Celcius with kids. Also something strange is that you must carry clean towels and linen from reception to your chalet when you check-in, you must put them into beds yourself and you must pay extra for cleaning of the room at your check-out. This is very unusual but all documented in the reservation documents. So pay attention to avoid any surprises.

Helpfulness of the staff, beautiful scenery, flexibility of staff, family atmosphere. I liked that the hotel was not a huge chain building but friendly, family owned business.

Everything was very good. The kitchen was not to the highest standards but staff seem to be happy to hear my comments. Buffet was very good and staff even asked everyone whether they are ready as the food will be hidden in a few minutes.

the view

we booked inkl. dinner but we never got that, so we needed to eat and pay for dinner ourself. very expensiv. breakfast was a very small buffet.

Amazing staff, beautiful scenery and excellent facilities

Food and drink a little expensive, but generally great quality

The room was comfortable, clean and with a view which I really didn't expect. We checked in at 11:30 and got extra time for checkout till 2 pm so the staff is very friendly and helpful. You can rent all sorts of ski stuff or snowmobile so you don't have to worry about taking anything with you.

There was renovation going on, so the pool is not ready yet, perhaps they should have mentioned it somewhere. But it might be that no one uses the pool these days when you are on a ski trip.