Find hotels in Bai Chay Commercial Center

ok... i have tried every single hotel in halong bai bai chai and halong city. i know everything about the hsitory of novotel here and hows its managed. it was built to be a 5 star, but they couldnt in the end so its a 4 star. as ive said before, you can call it a 4.5 star hotel. the price is great and the rooms are comftable with good internet connection. the views are nice and staff are helpful. you are only about 200,000 dong away from halong city, and minutes walking to the bai chai beach and market area. having stayed at every hotel this is the best hotel in the area. the only other 2 hotels that are comparable in comfort and price that i would reccomend is saigon halong hotel and halong plaza hotel. make sure you ask for a sea view room when you check in, normally you always do anyway. dont stay in hotels on a boat, why would you want to do that and be stuck on it unless your doing nothing else but relax and happy to eat from the floating seafood market. novotel is just simply "comftable" for everything you want to do in halong bay. key feature - the bathroom. its difficult to find decent showers in vietnam, here you will feel like home

Great place, I'd stay there again. Great big room, comfortable bed, cleaning staff were excellent. Great view of Halong Bay when you stay in a bay view room. People smoke everywhere in the hotel though and as a westerner I wasn't prepared for that. The food was great. A few small things kept me from giving top marks all round - carpet wasn't clean, the sofa in my room not clean. The staff by the pool very slow to give service. And - get this - if you take a beer from the mini bar and then replace it, they still charge you because all the drinks in the minibar has stickers on them, so they know if you have replaced them! Not okay for a 5 star hotel. We made a real fuss and were let off in the end, but you shouldn't have to go through all that hassle in such a nice hotel. All in all though, a great place to stay, in can absolutely recommend it.

This hotel is probably from the eighties and it shows in the decor of the room, but for us a good choice due to its location at the quieter end of Bay Chay close to the new bridge. Lucky not to have chosen the hotels near the Sun World complex, where the music was all too loud, some bars playing music blasting from the loudspeakers until late at night. No my idea of holiday entertainment! Avoid this area if you want to sleep and head to east to a quieter surrounding. Halong Plaza offers the best breakfast I have seen during my stay in Vietnam, absolutely amazing! The only minus was the backpacker group, who stayed up until 1.30 talking loudly in the corridors and banging doors, and up again at 6.00! Not much sleep, as all the noise came through the door. Overall this was a good stay, and there was a nice pool area on the second floor.

We arrived at the hotel 3AM in the morning for an early check-in, the lady receptionist (who woke up just to accomodate/receive us) is very accommodating and made sure provide our needs. She also did not hesitate to entertain our on-the-spot query/booking for Halong Bay Tour! All other staff were also accomodating and professional! 5 Stars for Staff 5 Stars for Location/Accesibility 5 Starts for Hotel Room 4 Stars for Breakfast Buffet One thing is that the hotel made us pay 70K dong during check-out for the “missing hand towel” which we did not use/get.

We stayed here on the basis of a stop gap to go to on a junk through Halong Bay. I would recommend staying on the boat, but that has nothing to do with the hotel. it was brilliant and huge. with a reasonable priced restuarant on the top floor over looking the bay. Try and get a room over looking the bay, as we were at the rear backing onto the mountains. 5mins walk to the beach and to Bai Chay, which had a few little decent resturants. i wouldnt recommend staying here more than 1 day as very little to do, unless staying on a Junk.

The locaton is ok. The place itself is kind of quite since it is just surrounded of more hotels but nothing else. However, in 5 mins you can walk to the bay for shopping, dining or just walking along the bay. The rooms are fair in size.We were travelling with two children and had a room with two beds that was just fine. The views to the bay in the upper floor are great. The staff was great and very friendly. They were able to help me with booking a cruise the night before, and providing advice and directions to go to the wet market. Breakfast was excellent, buffet style with a good number of options. We also had dinner in their restaurant and it was also good.

The managers helped us to translate and came to the police station with us to make a report on our stolen belongings. That was nice. the travel agent was super nice and he took us to dinner at a local restaurant and the food was amazing. He also booked us was great. However the walls in our room were moldy and there is no wall decoration whatsoever. It's a 4-star hotel but don't consider it as a 4-star hotel in the US or any other developed countries.

Mp Passport was collected on arrival which seems to be the normal thing to do in Vietnam. The room was quite big, more than I needed but was nice for a change. There was a bit of an odor which seemed to comming from the paint, it looked stained or mouldy. The a/c worked well and freshened the air . The bed was very hard. The shower worked really well and the bathroom was big. The wifi worked well also. I would stay here again. I was in room 404. There was a short walk to the activity in SunWorld but far enough away fir it to not be a problem.

The best thing about this hotel is the staff - everyone is so helpful & so welcoming. We felt like they were our friends as soon as we arrived. The rooms are basic but very comfortable - comfy bed, good shower, good aircon, electric kettle in the room, quiet location. One girl on reception spent a long time chatting to us about tour options for Halong Bay and the pros and cons of each. We went for the 2-star 3-day Golden Bay cruise and had a great time at a very good price. Staff also booked us a bus to go to Sapa and then changed it (with no cancellation fee) when we decided to go to Hanoi instead. Laundry service is 50k VND/kilo, not bad. Food here must be ordered in advance but is very good, well priced and has generous portion sizes. I have nothing bad to say about this hotel at all, except I wish there was another one in Hanoi!

Hotel needs to update its pictures it is no longer on the beach. The beach has been reclaimed and they are building a theme park and complex. Boats for halong bay are no longer based anywhere near here. Breakfast was OK mainly catering for Asians. But the standard eggs and bread were available. Room was very large with balcony and good view out to halong bay. The fixtures and fittings are very dated but clean. The bedding was good and the beds comfortable. Carpets in corridors needs cleaning. Restaurant was very comfortable. Staff were helpful and polite

We stayed in Viet Nhat Hotel for three nights. The room and bathroom were clean. The bed was a little bit hard, but you get used to it. The only problem was the noise from outside starting at 6 am (busses, motorbikes, workers) - we had a room to the street side. Ha Long City itself is unspectacular but the bay is beautiful. The whole family helped us a lot with booking a Ha Long Bay Tour and a bus to our next stop. The Ha Long Bay Tour was cheaper compared to the same tour at other hostels/agency. We would recommend the hotel.

Room is totally ok at this kind of budget. Clean & large bed as well. Kind of small family business and staff is friendly. If you stay in this area, be careful with brokers who always try to sell cruise tour in Halong bay. We met some of them and finally ended up with a guy since he said he is from the hotel. It turned out that he is not from any hotel, just a broker. A couple stayed at the hotel next door bought the cruise tour in Hanoi from an agent and it was much cheaper than I bought from the guy. You better do the same. Can stay one or two night in land and take a 6-hour tour in Ha Long bay.

Yeah i tell you how the staff services, when we come, she can't speak english, no smile, just one word for passport, and when we check out she didn't say a word, just accept the key card, the hotel still new, maybe it cause that. But the owner/sir very kind to us, when we arrive in our room, he came in, show us how to use the air con, the fan, and the shower. It's not really recommended, far from the harbour also.

On a backpacker budget we arrived without high expectations. The beds were the softest we've had in SEA, the showers were hot, the AC doubled up as a heater (soooo nice for the cold spell that was going on) and we had a kettle and a mini fridge in our standard room. The staff were really helpful! Hayley spoke perfect English and had a lot of great recommendations for how to spend our day in Halong city. We also booked our 6 hour Halong bay tour, and our overnight bus to Sapa from the downstairs travel desk. Since we checked out the morning before our Halong bay tour, we expected to come back to the hotel and to try and find means to spend the time until our 10 pm bus. The managers allowed us to use a spare room to rest after our excursion, let us use their computer to back up our photos, and when we walked past them eating dinner they even offered it to us, and brought us complimentary tea!!! It was very kind, unexpected and very much appreciated! Definitely recommend!

I only planned to stay here for one night, but the day I arrived I started coming down with strong flu, I ended up staying for 3 nights not being able to do much. But the whole time the staff and the owner helped me out whenever I needed it, offering to take me to the pharmacy and going down the road to get a phone top up for me, etc.. The room had a great view too so it was a nice place to be stuck for 3 days. Would recommend if you're in Ha Long Bay

Our taxi driver said we shouldn't go there, but it was such a cute hotel. The staff didn't speak English, but we were able to understand eachother. We booked a day tour there, and the tour was so good (probably better than other companies, because you don't see the most tourist things. Green travel is it called). The bed was a bit hard, but it was okay. The only thing was that we forgot to bring our luggage downstairs and we had to pay for another night, but we didn't sleep there (which sucked). They booked a bus for us and let it even come to the hotel, which was such a good deal.