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I cannot speak highly enough about the service I experienced in the hotel! Believe it or not I very rarely write reviews but felt obligated to in this case! From the moment I walked in everyone was incredibly friendly and welcoming. I stayed for 4 days and can honestly say this hotel is well on its way to at least 4 stars! I rarely write reviews but all of the staff are committed to doing their absolute best from the front desk to the spa staff and my sweet cleaning lady. The hotel is still under construction which was a bit of a bummer, but despite this the actual facilities are very relaxing and well designed. The view on the roof is spectacular especially at night. Despite all the pros of this hotel I do have some areas of constructive feedback in the interest of helping to make it the best it can be: please put a fan or air con in the gym!! It’s a smaller space (still sufficient) but it gets very hot in there! Also, please add hooks to the bathroom in the lobby!

Let's start with the positives. Clean hotel. Lovely roof top terrace. Small roof pool. Sauna and steam room available over the street. Good location walking distance to major attractions. Negatives the room was not as displayed. No hot tub. The room had no view and there is no sound proofing so you can hear everything outside and in. It's a noisy place. The bell boy told me in the fridge you had to pay and noodles and chips were complimentary which I thought was nice. Unfortunately this was not the case so I felt deceived and of course very expensive to have these things especially as a family mart is a 2 minute walk away. This needs to be made clear with signs. I also felt that breakfast items were slow to be replenished and you had to ask for things often such as cups and glasses. Breakfast was really good. I didn't have any afternoon tea as there were a few little cakes left one day and tea and coffee but I felt it wasn't great. Overall a great stay though and with a little more customer focus this place would be a little gem in the city.

The only problem was the hotel still under renovation, so most of the time the elevator carried cement. It was the only thing I felt very inconvenient and dirty. The location is perfect with many restaurants and mini marts around. I had booked for a deluxe double room and when I arrived, I requested a room with window, so they upgraded me to a premium deluxe double for free. There was one day the power is out for the whole street, the hotel has to run the electric generator, the staffs were very nice to ask me if the noise bothered me and if I wanted to switch to another room. And especially, after arriving at the airport, I realized I forgot my ID card at the hotel. I called the hotel, and they immediately sent a staff to take my ID card to the airport for me. It was 1pm, very hot and dry down there. Thank you very much and definitely stay there for the next trip.

My husband and I stayed at this property for 5 nights for his birthday . I would like to admit that by far this has been my best hospitality experience. I love to travel and have been to some luxury five star chains but hotel nikko experience is unparallel. We stayed at the 23 floor in the king club room . The room is spacious and the decor is modern and chic. They provide a turndown service and the housekeeping staff is well trained to add small touches when they clean the room( for example keeping shoes in one line) , it feels home when you come back to room after sightseeing. The breakfast is ellaborate and what is more interesting is that they change few dishes ( including the local ones) on a frequent basis so if you stay like us for more than a night, it will be a sigh of relief for your taste buds to try something new. Staff are well trained and willing to assist. Our best experience was with nikko club lounge( situated on 23 floor) where the views over the city are spectacular and the staff is extremely courteous and efficient including all the trainees who made us feel very special. I would recommend to book a room that has a lounge access , every extra dime you will pay is totally worth it. The staff in the nikko club lounge are so well trained and know how to deliver the first class standard of service. They also helped me arranging a cake for my husband and help me arrange a surprise for him. The hotel is truly a gem in district 1 of ho chi minh! It is slightly away from the touristic madness of city but if you fancy something wild the backpacker's street ( bui vien) is walking distance from the hotel. The other landmarks( cathedral, post office etc) are also not too far and you can order a grab for quite cheap rate. Thank you once again hotel Nikko team especially the nikko club lounge staff for the outstanding service! Keep up the good work.

After spending at Six sense NINA Van Bay,here is EXCELLENT,compared with SSNVB, 1000 times better !THIS is 5 STAR HOTEL! Definitely staying at here makes my whole trip in Vietnam happily,good ending! Seems staff never say NO,they are super well training,great service! Especially house keeping is outstanding! They are very thoughtful ,they know how to make the guests comfortable and happy! Of course cleanup the room perfectly! I had quick breakfast,both the range of foods and taste are great,but milk pancakes are not good. The best bang mi in Saigon (I tried two best know one but here is better than those two! As information,SSNVB ‘s one is awful!)

My friend and I had been booked into a '4 star' hotel on the other side of town when we didn't realise how old that rating was and how we didn't want to be in that kind of area. A desperate search online led me to The Myst and I've made only a few better decisions in my life! Such understated luxury and class - far superior to any anonymous chain hotel. Amazing staff, funky building and the hot tub on the balcony was a suprise! Gutted I didn't have time to use it. I'll definitely stay there any time I'm in Saigon and tell anyone who asks to do the same

The hotel and rooms are very clean. The breakfast is very, very good with lots of Western and Eastern options. The quality of the food is exceptional. The location is right in the center of District 1. The A/C works great. The staff speak English and are very nice. I make note of the following issue with Caravelle. 1. The water pressure and hot water availability was exceptional. However, in our room, the shower head was kind of cheap and didn't allow for a nice spray pattern. The shower head really only had a narrow stream. It would be nice if they upgraded their shower heads to a higher-quality that allowed a better spray pattern/more spray pattern options. After all, we are talking about a 5-star hotel here - right. 2. My wife and I attempted to enter the Gambling area on the second floor. It should be noted that this area is restricted to foreign passport holders only. While I was able to freely walk in (as I'm Caucasian and clearly not a local), my wife, who is of Vietnamese descent, but is a US citizen, was restricted from entry. While we advised the manger of the gambling facility (inside the Caravalle) that she was a US citizen, she was still not allowed to enter. I can understand their foreign policy for admittance (as gambling is not legal for local residents), this experience came across as discriminatory. We submitted a copy of our Passports to the Front Desk. The manager of Gambling facility could made an effort to contact the Front Desk to cross-check our background - but - was unwilling to do so. This reflects negatively on the Caravelle Hotel. I complained about this to Caravelle management. We received what we feel was an unsympathetic apology. Our stay here was brief. If I had more time I would have escalated or taken more action on this. 3. The staff were nice, friendly and spoke English well. However, I think they fall a little short of 5-star. 4. All this aside, I would definitely stay at the Caravelle again.

stayed for 4 days. the airport pickup and check-in service was pretty well done so efficient that it didn't take me long to get to my room. had a suite room on the 2nd floor at the new wing. everything is new and clean. the bed and the pillow is very good that i had so far as compared to my previous stay in other 5 star hotel. the room is big and spacious and the arm chair is so comfortable too. the housekeeping and laundry services that i used was so the best i ever had; very professional and well efficient ! the pool is very clean but a bit small for lap swim though. the gym is great and the spa is fabulous and must try it cos it's so relaxing after having the session....... the breakfast is very gd have many varieties to blend, coffee tea will be topped up by service staff the moment your cup is emptied ! and the juices is free flow too. the hotel lobby is very nice and clean, ground floor have many shops now having discount for you to shop for x'mas.....

We had an awesome time at this hotel. We had bad luck with the rug in the room, really smelly but the staff tried their best to help us with this problem. The bed was really comfy and bathtub was awesome. Due to the weather, we couldn't swim so our child used the tub as mini pool. We ordered some snacks at the pool and it was surprised excellent . We ordered Com dep (shrimp with green rice), squid, frites . They were just perfect . After a joyful time with this hotel, I can say it's much better than other 5 stars hotel we have stayed. Wish the room could be bigger . I booked this hotel for my mom after we got home and she loved it too

Super clean and modern hotel, convenient walking distance to all major sites. Helpful, attentive and friendly staff. Awesome breakfast buffet and wonderful rooftop pool to relax by after a hard day of shopping and sightseeing. Best value for the money! Why go cheaper or spend more unnecessarily? I originally booked for two nights but ended up staying a week because it was such a pleasant hotel experience. Very nice and quiet room, listed as “no window” but it had a long rectangular valance window that flooded the room with sunshine everyday. I was expecting a dark and dreary room, but it was the total opposite; bright and pleasant. Modern room design, with ice cold A/C and plenty of hot water for showers. Staff was always there for advice, help booking tours or giving directions. The one or two blocks surrounding the hotel are under construction and are being developed so at night it’s a little desolate but safe. Don’t let that deter you, people are always around. A+ honest reviewer!

First impression is very important in my option especially a 5 Stars establishment like yours! This is what I had found in Lotte Legend Hotel Saigon when I’d entered in their front door step Monday 2nd July, 2018. 1 . Staff at door entry greeted us and made us very welcome. 2. Then we were greeted by Ms Mia ( Guest Relation Officer) she was really wonderful and friendly settling us in and made us feel really welcome and she had organised a day trip tour to Chu Chi tunnels at a fraction of a cost the very next day. She is a great value. The whole few days stay experience was just perfect and every staff members there were all very friendly and helpful!! Thank you 3. Executive Lounge Restaurant was fantastic with great service staff and great window view of Saigon River. 4. Pool and Gym facilities was fantastic! Very clean and maintained. 5 Very close proximity to locals and shops/ entertainments . Thank you Mia for patience and your Great Service to my Family during our stay there. My Family had really enjoyed their stay at your 5 stars hotel. I will highly recommend to anyone thinking booking this hotel. Thank you Agoda app management team for making this happen for us. All the best , Chris

As a frequent visitor to HCMC for business, I have stayed in at least 10 different 3 to 5 stars hotels in HCMC over the past year. Many are good but every one of them is lacking in an area like service or facilities, or is just too expensive for what they provide. I don't write reviews but felt inclined to do so based on what is undooubtly my best hotel stay experience in HCMC. Eden Saigon is new and there are a few minor teething problems as can be expected. The location is good but certainly not the best compared to the up market opera tourist area. But none of these matters. The management and staff has to be congratulated for the best service I have ever received in any HCMC hotels bar none beating out much better known and much more expensive high end 5 stars establishments. The architecture and design is elegantly understated by Vietnamese standards with an impressive grand lobby and 12th floor pool and bar not to be missed for the incredible views. Most importantly, the room is elegant, warm and comfortable, equipped with everything one needs with a few extra touches that makes the difference between good and excellent....and I stayed in the lowest end room. I have no doubt Eden Saigon will flourish if they continue their impeccable service and maintain their facilities, and do not look forward to the day when their rates catch up with their reputation. In the meantime, I am going to enjoy not staying in a different hotel everytime, now that I have found the one perfect for me.

We were concerned about the location,but we soon found out it was only a 15 minutes walk to City Hall first , and then to the famous day and eve market. We were surprised by the look of the reception, high celing and marble, more 4 stars! Staff polite like all the Viet population. Big room ( we booked the queen +single bed), very clean like the new bathrooom; slept weel thanks to good mattresses and zero noise.as we arrived we received coupon for free beee and tea/coffee at the tearoom ( sunday there was live piano and violin music!)and our tired bodies appreciated the new pool on the last floor with pool lounge chairs and bar. Mini market next to hotel.

Strictly speaking in terms of the hotel conditions, it was great. Centrally located, walks away from the shopping areas and dining areas. A very wide breakfast spread. The room was very very good. Definitely rated 5 stars for the room and bathroom. However, we were a little disappointed in the staff perfomance of this 5 star hotel. We requested to change our bedsheets because the flower petals caused my boyfriend to have an allergy. The receptionist doesnt seem to understand our simple english. Thus, language skills could be improved. Although it was a grand and nice hotel, we werent felt warmly welcome. (Because we were backpacking throughout Vietnam from Hanoi, all the way down to HCM). We just had a feeling that we do not suit into the hotel. Which was not a good feeling. Although we were carrying backpacks and does not look wealthy does not mean that we are not. This might be my own opinion, however, this is the truth that how we felt at the end of our stay. There is no initiative at all. Even for the bellboy at entrance. He didnt smile to us or say goodbye to us. While he was loading our bags to the taxi, he just spoke a few words in vietnamese to the driver and the driver looked at us and smirked. Definitely not a very good impression on the stay with Majestic Hotel even though they are a 5 star hotel. Our hotel at Hanoi - Calypso Hotel which is only a 3 stars hotel definitely exhibits the quality of a 5 star hotel. The service was way better than Majestic. This all serves as an opinion. Nothing wrong about the Hotel. It was a great building, grand and with huge bed, comfortable. But theservice definitely could be improve on.

Liberty Central's location is one of its beast features. Its very near the Ben Thank Market which my daughter and I enjoyed. The hotel is very clean, the room size is just nice and the bathroom is very clean and well appointed. The bed sheets are the same as what the other five star hotels are using. One other best features of the hotel is their restaurant where breakfast is served. We really loved the very dainty prints on the walls and the place is big and their breakfast buffet is great. The hotel's staff are very courteous and professional. The waiters are very accommodating and the food at the hotel is really delicious. We specially liked the prawn in sticky rice, its the best! Scallops were also good. when the tourist bus comes to fetch you. Overall we truly enjoyed our stay at Liberty Central.

I had a very pleasant 2 night stay at The Luxe Hotel. I booked the deluxe twin with window and was upgraded to their best room for free. To top that off, the room was available when I arrived at noon. The reception staff were lovely. The upgrade to the Family Deluxe room was incredible. The room comfortably fits 4 people and is very spacious. The room was impeccably clean, from the furniture to the bathroom, bedsheets and towels. The bed was very comfortable. The bathroom and shower was very impressive; contrary to a lot of hotels I have stayed in recently. The shower was spacious and water pressure was great. Lastly, what made our stay at The Luxe Hotel was the guard at the front by the name Hua Gia Hung, who was so kind in assisting with our luggage’s and opening the doors when we would arrive and leave and every time in between. He would strike up a conversation about where we’re going and the precautions we have to take to not get pickpocketed. He was the sweetest and most kindhearted man. The hotel itself is located in the heart of District 1, a short 5 minute walk from Ben Thanh Market, night markets, Pizza 4P’s, Banh Mi Huynh Hoa; all of the must visits in HCMC. I have booked to stay with The Luxe Hotel again at the end of the year. What an incredible experience.

This is the second time that I've stayed at the Grand Hotel, Saigon. these days people are spoiled for quality 5 star hotel choices in Saigon - many at very reasonable prices. Rooms at this hotel may not quite reach the standards of some of it's mighty nearby neighbours, but at a starting price of around per night, I find it hard to think how you could find a better place for a comfortable stay. Ratings of this hotel probably still suffer a bit from the time that the hotel underwent renovations. But now the hotel offers deluxe rooms with choices of regular or rain showers, premium bedding and flat screen TVs. Breakfast is great and so is the spa and gym full of brand new equipment. The roof top bar could be great if they could attract more people and add a bit more atmosphere. Even so, some of Saigon's best restaurants and bars are within stumbling distance of the hotel, so you're never short of options (perhaps this is their problem). Anyway, I highly recommend the grand in Saigon. It offers a nice mix of colonial style with a more modern hotel.

The pros: a) The pool. It is small but long enough for a weak swimmer like me (if you the lap type, maybe go somewhere else). The view is fantastic and the best in HCMC. Very beautiful! The greatest thing is to swim with your head tilting towards to the river and you will feel like you are flying. The pool is best at night because it is too hot to really swim. They just opened the bar and it's a pretty decent place to get a mojito. Also, it's not too chlorinated. That is a big plus! I love it. b) The view from the room. c) The staff. Well, it depends on who you are. I am a business traveler so I can tell a difference between a 5 to 4-star hotel. But I like these people. Generally not too fussy with you but take care of your needs. They won't bend over backward to get you everything (e.g. chargers for your devices) but are quite nice if you just want a basic hotel service. d) The location - By the river front and within walking distance to major sights. I like the river aspect of it and watching the barge floats downstream. e) Compared to the Sheraton (another good hotel in my opinion), it's much cheaper so you will get a good price/quality ratio. Also, I just think the view here is much better. The pool at the Sheraton is bigger and more tropical due to the plants but not as "cool". Also, you won't lament the money you spent here. It's a good value.

Everything is awesome. The hotel is near to Beh Thanh market and also the night market. It is less than 1 meter. It is easy to travel around as well because the VINASUN cab is just outside the hotel. The breakfast is nice, lots of choices. It is combination of local, Asian and western breakfast. The PHO is really nice. I had it as my breakfast every morning. Room is spacious and clean. The hotel also provided 2 free mineral water every day. During our stay we booked the Mekong trip and Cu Chi Tunnel trip from the hotel. The price is reasonable and the trip was really fun. On our last day of stay, we didn’t do reservation for the water puppet show as we afraid that we cannot make it. We reached hotel around 5.40pm local time and we tried to book the ticket from hotel and was informed that since we do not make reservation. They will try to help us check on this. I saw them keep on trying to call (they call many times but was no one answer the call). They ask us to have a rest in our room instead of waiting in the lobby and they will try their very best to help us getting the tickets. The show start on 6.30pm and we are able to get the ticket when we reached lobby on 6.15pm. Really thank you to Vivian, Lina and Pauline for this. Even it is a 3 star hotel but their service is really a 5 star hotel services. Surely will stay here again when I travel to HCM in future

From the moment we arrived at the hotel, we knew we made the right choice. Duc Vuong hotel is strategically located at the tourist area of HCMC. With its prime location near to tourist spots, it offers a great way to maximize your stay by walking your way to places of interest. Ben Than market is just a 15 minutes walk from the hotel. Also, the rooftop bar offers a way to enjoy the night without leaving the hotel. They have wide selections of vietnamese food. Although some reviews makes comments about the noise, we stayed at 5th floor and were not directly affected. Not sure about those staying at 6th floor tho. Their hotel staff is very friendly. Kudos to all of them, from the security guard, to the receptionist, and special mention to Lee who gave us the best service we received from hotel staff so far. She's very cheerful and friendly. Not to mention the surprise she gave to my partner who is celebrating his birthday, she, actually all of them, makes us feel very welcome like a family. Their travel agency partner, Tam Global Travels, also gave us the best service that we can get. Kudos to their way of reaching out to their customers by giving us the best travel service that we can get. I had a great tour of Mekong and Cu Chi. True enough we get more than what we paid for. If ill be returning to HCMC soon, for sure I will pick Duc Vuong hotel as our host and Tam Global Travels as our travel agency. Thank you for an awesome vacation. Until next time :)

You can't beat the location, and you can walk to most things in District 1. This is a true four star hotel (not all hotels which advertise themselves are such compared to international standards). Make sure you book a city view room. If you do then will get get a fantastic panorama of the city skyline, which is magical both day and night. Another must is the roof top terrace on the 14th floor, (the pool is also up here), where you can drink in the views, day or night. The beds are really comfortable and the room I stayed in , had a lovely new bathroom. Breakfasts were great, too. I have been to HCMC many times and have stayed in many Hotels, there. Bt when it comes to the combination of factors such as budget, quality of rooms (mine was a large city view on a higher floor), ease of walking access to most of the local sights and value for money, then you can't beat here.

I booked the junior suite room and was assigned to the room on level 5. The room comes with a jacuzzi which I only used it on my last night. The window is facing the street which is west of Ben Thanh Market which is 'muslim' street to me 'cos many halal eateries and tailors making baju korong. Very nice vibes at night! But the opposite building has a rooftop house and they were rearing 2 roosters which will crow at the break of dawn and throughout the day... I wish I had a sniper rifle... Service from bell boys are really good and tipping is encouraged. Breakfast was alright for the price I paid but only had it twice out of 4 'cos quite repetitive. But the cook fries an almost perfect omelette and sunny sideups! Location wise is really unbelievable. Nevertheless, food is everywhere around you. Try the street BBQ meat with rice (40000-60000 dongs) and baguette with everything on (25000 dongs)If you check out googlemap, you can see all the attractions within walking distance. Hence location is awesome.

My wife and I decided to have a night "away" and checked into a Palace Signature Suite of the Palace Hotel Saigon. The room was a corner unit split into a living room and a bedroom. It had a small corner balcony and view of Nguyen Hue street, the Bitexco tower and a sliver of the Saigon River. A highlight of the room was the bathroom, that stretched the length of the living room and bedroom and included a small jacuzzi - something not found in other suites in this price range - bubble soap and view onto Nguyen Hue street through tinted windows included. Staff was extremely friendly. For example, they brought us two wine glasses within 2 minutes of our request. They even thought so far ahead and included a bottle opener despite not asking for one. We slept through breakfast, so I can't comment on the quality of the food, but breakfast was included. However, given its great location, there are many options - expensive and local - to get some food or simply a coffee. The best part was the price. We were able to get the Suite for about USD 112 (non-refundable) on Agoda, which was on par with standard rooms at the other 4-star+ hotels in the area, and far below the rates for their suites.

I loved this hotel. The location is excellent, the room was great, the breakfast was delicious, and I really appreciated the daily one hour massage included with my booking at no extra charge. Not just an ordinary massage…I would say the massages at the hotel spa were some of the best I have had anywhere. The staff was absolutely outstanding. Everyone was all smiles and seemed genuinely happy to be there. Everyone spoke English, and they were always helpful with any questions. My arrival in Saigon started with a problem because the hotel's driver wasn't at the airport to pick me up as pre-arranged, so I took a taxi to the hotel. This seems like a complaint, but in the end it turned into a positive experience because of how the staff handled it. They were very apologetic and reimbursed me for the taxi. I will definitely stay at Fusion Suites on my next visit to Saigon.

Enjoyed the upgrade from 2BR to 3BR executive apartment. There was ample space for everyone in terms of room size, living area, kitchen and laundry area. As travellors, we enjoyed the handy laundry/dryer combo that completed the laundry while we slept. The residence was very considerate to provide laundry detergent so we didn't have to buy our own. The place also came with a 6pax set of cutlery, crockery and basic cooking set that it inspired us to cook breakfast one morning. It was in every aspect as good as a five star international hotel in terms of comfort, housekeeping, bedding and privacy. The areas it exceeded a 5 star hotel was the size of the fully furnished apartment, the provision of an equipped kitchen (we were able to make pancakes, French toast, roast tomatoes, boil carrots and eggs, poach eggs, and make cinnamon honey tea. The fridge was also stocked with complimentary water, instead of being packed with soft drinks pegged at high prices. Check in was easy and straightforward through Agoda and we didn't need to fuss with deposits and payment upon check out. The location of the place is a tad out of the central shopping and entertainment area but it was not a deal breaker as a 50,000 dong (USD2.5) cab ride would easily get us around. Talking about taxis, there was also a Taxi operator on site to bring cabs into the vicinity so it saved us from walking out of the streets to hail one ourselves. The taxi operator was Mai Linh which is one of two reliable operators in Vietnam. There is a provision shop within the apartments that sells basic necessities and snacks which is handy if you don't want to venture to a supermarket like Big C or Lotteria Mart or the Co-Op mart. Despite my overall positive experience, my friend's experience with their apartment was a little marred as their apartment stunk of stale cigarette smoke. So do ask for a non-smoking unit when you make a reservation.

Great Location, neer the market & centre of city. The breakfast was great with lots of different choices in food. Room is clean and comfort. Trust me this is a must stay hotel. They aim to strive for the best customer service in district 1. Every members in the hotel play their part in providing the best services and attitude. Super Friendly staff and always giving you a welcome smile.

The good: The staff of the hotel were friendly and greeted us every moment we were in and out of the hotel. Helpful and always with a smile. The rooms were clean, beds made and towels changed everyday. Breakfast was decent, the spread doesnt change everyday but im not picky so that was alright with me. Fresh juice available always. Location was good, and within walking distance to Ben Thanh market (5-7min walk) and everywhere else. The bad: Bed was too firm. Felt like a thick blanket atop a wood plank. Nonetheless i still managed to fall asleep cos id been out the whole day. Wifi in the room would drop from time to time, usually in the morning, likely cos everyone starts using it. But no biggie. Id still recommend this place to friends and would stay here again.

Best Value Hotel in HCMC ive stayed at so far !!! . After checking out reviews i picked this Hotel to stay at for the last 2 days of our holiday as our melbourne flight leaves at 9.00pm we generally book to have a base until early evening so i was looking for a more modestly priced hotel to stay the last nights . This trip we chose to stay in some of Classic Hotels in the 5 star range at HCMC ,HOI An ,Hue. i was expecting a good to mediocre hotel however The Grand Silverland Hotel & Spa is now at the top of my list ticking all the boxes From arrival to departure i was totally impressed The hotel staff and managers are excellent well trained and very helpful , Taking care of things like airport transfers and phoning checking airline reservations recommending shops that actually can supply your needs . The fastest and easiest check in ever ( They actually take you to your room to complete check in which is great for weary travelers ) Room - Silverland Suite was well appointed clean and had a multi function Jacuzzi portal Location is perfect a few steps from the market and all the sights of district 1 Roof top pool and bar small but fantastic Great spa and massage. Great Breakfast Really the best value for money . Five star service at 3.5 star prices Wish we were still there !!

Along the street have fews family mart and circle K convenient shop where you can buy drinks or snacks easily. Downstairs is pub, so night time will be noisy. Hotel room cozy and clean, staff are friendly and helpful especially Raymond can speak Cantonese, Tina and Anna will show you how to walk to destination point and remind us to aware our belonging when walking on the road. The toilet and shower are separated, toilet too small to me when close the door just enough only. Overall are great, I stay at room 504, still can sleep but try to request the room at 7 floor above if you are light sleeper.

Harmony Saigon hotel had everything one could expect in a 4 star hotel -- elegant lobby, modern guest room, quality facilities, tasty food, and good location. However, what impressed me most was the considerate and professional hotel staff. It was on the second day of our stay when my wife suffered a sudden vertigo and vomiting during breakfast. As a tourist who didn't understand a single word of Vietnamese, I could only seek for the help of restaurant manager. Without any hesitation, the manager called reception to arrange transportation and contact an international hospital immediately. When he escorted us to the lobby, a cab was already waiting for us. Upon arriving at hospital, my wife was attended by a doctor immediately, thanks to the pre-registration by another hotel staff. Fortunately, after a few hours' checkup and infusion, my wife was confirmed no big issue and released home. Surprisingly, the same staff was still waiting outside for us. My heart was really touched at that moment. When we reached hotel, the general manager gave us a warm greeting, and a restaurant staff delivered porridge to our room. My wife recovered fast and we had a pleasant trip in the following days. Before checking out the hotel, we reminded the reception staff to settle the bill incurred by the emergency. I was surprised again when he told me all the cost had been waived by the general manager. I have stayed at about twenty 4 or 5-star hotels worldwide. The experience at Harmony Saigon Hotel was unique and well beyond my expectation. I would like to express my hearted appreciation to the hotel staff and wish them all the best.