Hotels near Consulate of Korea

I cannot speak highly enough about the service I experienced in the hotel! Believe it or not I very rarely write reviews but felt obligated to in this case! From the moment I walked in everyone was incredibly friendly and welcoming. I stayed for 4 days and can honestly say this hotel is well on its way to at least 4 stars! I rarely write reviews but all of the staff are committed to doing their absolute best from the front desk to the spa staff and my sweet cleaning lady. The hotel is still under construction which was a bit of a bummer, but despite this the actual facilities are very relaxing and well designed. The view on the roof is spectacular especially at night. Despite all the pros of this hotel I do have some areas of constructive feedback in the interest of helping to make it the best it can be: please put a fan or air con in the gym!! It’s a smaller space (still sufficient) but it gets very hot in there! Also, please add hooks to the bathroom in the lobby!

A&em Art hotel exceeded my expectations. To me it”s room, bed, pillow quality & staffs are on par with Hilton. The location of the hotel is very convenient situated walking distance from ben Thanh market. Front desk receptionist Ms Bich Phuong & bellboy Mr Tan are very friendly & helpful. I stayed here, moved out to District 1 Japanese street middle of my trip then moved back again to this hotel end of my trip. There is welcome drinks & nice breakfast.

This hotel was newly remodeled and is very clean. If you are visiting Ho Chi Minh, stay at this hotel. The location is a bit far from Ben Thanh market and is not walking distance but you can take the taxi there which is only 10 mins away. However, there are many good restaurants within couple blocks of the hotel. There is also a convenient store right across the street that opens 24 hours. The staffs are very polite and helpful. Whenever I need service to the room, they are very prompt to bring them to your room. Excellent service. The facilities are very clean and very well kept. The rooms and bathrooms are very clean. It also has the safe box to lock up your personal things. I stayed at this place for 3 nights and I had a great experience. One of the best place I have been. They offer breakfast in the morning as well but i didn't eat there since there are so many around the hotel. But I am sure it is good too. Three thumbs up!!

My husband and I stayed at this property for 5 nights for his birthday . I would like to admit that by far this has been my best hospitality experience. I love to travel and have been to some luxury five star chains but hotel nikko experience is unparallel. We stayed at the 23 floor in the king club room . The room is spacious and the decor is modern and chic. They provide a turndown service and the housekeeping staff is well trained to add small touches when they clean the room( for example keeping shoes in one line) , it feels home when you come back to room after sightseeing. The breakfast is ellaborate and what is more interesting is that they change few dishes ( including the local ones) on a frequent basis so if you stay like us for more than a night, it will be a sigh of relief for your taste buds to try something new. Staff are well trained and willing to assist. Our best experience was with nikko club lounge( situated on 23 floor) where the views over the city are spectacular and the staff is extremely courteous and efficient including all the trainees who made us feel very special. I would recommend to book a room that has a lounge access , every extra dime you will pay is totally worth it. The staff in the nikko club lounge are so well trained and know how to deliver the first class standard of service. They also helped me arranging a cake for my husband and help me arrange a surprise for him. The hotel is truly a gem in district 1 of ho chi minh! It is slightly away from the touristic madness of city but if you fancy something wild the backpacker's street ( bui vien) is walking distance from the hotel. The other landmarks( cathedral, post office etc) are also not too far and you can order a grab for quite cheap rate. Thank you once again hotel Nikko team especially the nikko club lounge staff for the outstanding service! Keep up the good work.

After spending at Six sense NINA Van Bay,here is EXCELLENT,compared with SSNVB, 1000 times better !THIS is 5 STAR HOTEL! Definitely staying at here makes my whole trip in Vietnam happily,good ending! Seems staff never say NO,they are super well training,great service! Especially house keeping is outstanding! They are very thoughtful ,they know how to make the guests comfortable and happy! Of course cleanup the room perfectly! I had quick breakfast,both the range of foods and taste are great,but milk pancakes are not good. The best bang mi in Saigon (I tried two best know one but here is better than those two! As information,SSNVB ‘s one is awful!)

My friend and I had been booked into a '4 star' hotel on the other side of town when we didn't realise how old that rating was and how we didn't want to be in that kind of area. A desperate search online led me to The Myst and I've made only a few better decisions in my life! Such understated luxury and class - far superior to any anonymous chain hotel. Amazing staff, funky building and the hot tub on the balcony was a suprise! Gutted I didn't have time to use it. I'll definitely stay there any time I'm in Saigon and tell anyone who asks to do the same

The hotel and rooms are very clean. The breakfast is very, very good with lots of Western and Eastern options. The quality of the food is exceptional. The location is right in the center of District 1. The A/C works great. The staff speak English and are very nice. I make note of the following issue with Caravelle. 1. The water pressure and hot water availability was exceptional. However, in our room, the shower head was kind of cheap and didn't allow for a nice spray pattern. The shower head really only had a narrow stream. It would be nice if they upgraded their shower heads to a higher-quality that allowed a better spray pattern/more spray pattern options. After all, we are talking about a 5-star hotel here - right. 2. My wife and I attempted to enter the Gambling area on the second floor. It should be noted that this area is restricted to foreign passport holders only. While I was able to freely walk in (as I'm Caucasian and clearly not a local), my wife, who is of Vietnamese descent, but is a US citizen, was restricted from entry. While we advised the manger of the gambling facility (inside the Caravalle) that she was a US citizen, she was still not allowed to enter. I can understand their foreign policy for admittance (as gambling is not legal for local residents), this experience came across as discriminatory. We submitted a copy of our Passports to the Front Desk. The manager of Gambling facility could made an effort to contact the Front Desk to cross-check our background - but - was unwilling to do so. This reflects negatively on the Caravelle Hotel. I complained about this to Caravelle management. We received what we feel was an unsympathetic apology. Our stay here was brief. If I had more time I would have escalated or taken more action on this. 3. The staff were nice, friendly and spoke English well. However, I think they fall a little short of 5-star. 4. All this aside, I would definitely stay at the Caravelle again.

I’ve stayed at this hotel twice with my first trip two years ago with my moms , husband and a 6 month old baby. I’ve liked this hotel service, location, cleanliness, the city’s view, swimming pool, spa and they have a decent gym that I decided to stay here again this time. I’ve come to fall in love with this hotel again with the highlighting of the best customer service and location. Not just one or two staff here but all the staff here are great, friendly and going out of their way to make you feel comfort and special. This time I had my family and two kids and it was the best experience! I would recommended this hotel to all friends and family. Yes the price can be a bit high but I talked to the front desk staff and it seems that if you email them ahead of booking, they would give you a better rate.

Super clean and modern hotel, convenient walking distance to all major sites. Helpful, attentive and friendly staff. Awesome breakfast buffet and wonderful rooftop pool to relax by after a hard day of shopping and sightseeing. Best value for the money! Why go cheaper or spend more unnecessarily? I originally booked for two nights but ended up staying a week because it was such a pleasant hotel experience. Very nice and quiet room, listed as “no window” but it had a long rectangular valance window that flooded the room with sunshine everyday. I was expecting a dark and dreary room, but it was the total opposite; bright and pleasant. Modern room design, with ice cold A/C and plenty of hot water for showers. Staff was always there for advice, help booking tours or giving directions. The one or two blocks surrounding the hotel are under construction and are being developed so at night it’s a little desolate but safe. Don’t let that deter you, people are always around. A+ honest reviewer!

First impression is very important in my option especially a 5 Stars establishment like yours! This is what I had found in Lotte Legend Hotel Saigon when I’d entered in their front door step Monday 2nd July, 2018. 1 . Staff at door entry greeted us and made us very welcome. 2. Then we were greeted by Ms Mia ( Guest Relation Officer) she was really wonderful and friendly settling us in and made us feel really welcome and she had organised a day trip tour to Chu Chi tunnels at a fraction of a cost the very next day. She is a great value. The whole few days stay experience was just perfect and every staff members there were all very friendly and helpful!! Thank you 3. Executive Lounge Restaurant was fantastic with great service staff and great window view of Saigon River. 4. Pool and Gym facilities was fantastic! Very clean and maintained. 5 Very close proximity to locals and shops/ entertainments . Thank you Mia for patience and your Great Service to my Family during our stay there. My Family had really enjoyed their stay at your 5 stars hotel. I will highly recommend to anyone thinking booking this hotel. Thank you Agoda app management team for making this happen for us. All the best , Chris

As a frequent visitor to HCMC for business, I have stayed in at least 10 different 3 to 5 stars hotels in HCMC over the past year. Many are good but every one of them is lacking in an area like service or facilities, or is just too expensive for what they provide. I don't write reviews but felt inclined to do so based on what is undooubtly my best hotel stay experience in HCMC. Eden Saigon is new and there are a few minor teething problems as can be expected. The location is good but certainly not the best compared to the up market opera tourist area. But none of these matters. The management and staff has to be congratulated for the best service I have ever received in any HCMC hotels bar none beating out much better known and much more expensive high end 5 stars establishments. The architecture and design is elegantly understated by Vietnamese standards with an impressive grand lobby and 12th floor pool and bar not to be missed for the incredible views. Most importantly, the room is elegant, warm and comfortable, equipped with everything one needs with a few extra touches that makes the difference between good and excellent....and I stayed in the lowest end room. I have no doubt Eden Saigon will flourish if they continue their impeccable service and maintain their facilities, and do not look forward to the day when their rates catch up with their reputation. In the meantime, I am going to enjoy not staying in a different hotel everytime, now that I have found the one perfect for me.

Based on good reviews from this hotel, I decided to stray away from my group and booked this hotel instead. I am so glad that I never regret making this choice as the moment I stepped into this hotel, I feel so warm and welcome by the staff receiving me at door entrance, reception and next day staff at the breakfast area. The hotel is strategic located, clean room though mine is without window view, it does not matter to me as I were out most of the time except evening. There are many spa / massage areas near the hotel, one recommendation to try is the Golden Lotus Spa which is just behind the hotel about 3 min walk. I feel very safe staying at this hotel, the staff always friendly and keep a lookout of my safety as well. Even helping me to make reservation for my dinner appointments. I will definitely head back to this hotel again on my next trip and hope Agoda will still keep this price very attractive for us to book. thank you

Strictly speaking in terms of the hotel conditions, it was great. Centrally located, walks away from the shopping areas and dining areas. A very wide breakfast spread. The room was very very good. Definitely rated 5 stars for the room and bathroom. However, we were a little disappointed in the staff perfomance of this 5 star hotel. We requested to change our bedsheets because the flower petals caused my boyfriend to have an allergy. The receptionist doesnt seem to understand our simple english. Thus, language skills could be improved. Although it was a grand and nice hotel, we werent felt warmly welcome. (Because we were backpacking throughout Vietnam from Hanoi, all the way down to HCM). We just had a feeling that we do not suit into the hotel. Which was not a good feeling. Although we were carrying backpacks and does not look wealthy does not mean that we are not. This might be my own opinion, however, this is the truth that how we felt at the end of our stay. There is no initiative at all. Even for the bellboy at entrance. He didnt smile to us or say goodbye to us. While he was loading our bags to the taxi, he just spoke a few words in vietnamese to the driver and the driver looked at us and smirked. Definitely not a very good impression on the stay with Majestic Hotel even though they are a 5 star hotel. Our hotel at Hanoi - Calypso Hotel which is only a 3 stars hotel definitely exhibits the quality of a 5 star hotel. The service was way better than Majestic. This all serves as an opinion. Nothing wrong about the Hotel. It was a great building, grand and with huge bed, comfortable. But theservice definitely could be improve on.

Liberty Central's location is one of its beast features. Its very near the Ben Thank Market which my daughter and I enjoyed. The hotel is very clean, the room size is just nice and the bathroom is very clean and well appointed. The bed sheets are the same as what the other five star hotels are using. One other best features of the hotel is their restaurant where breakfast is served. We really loved the very dainty prints on the walls and the place is big and their breakfast buffet is great. The hotel's staff are very courteous and professional. The waiters are very accommodating and the food at the hotel is really delicious. We specially liked the prawn in sticky rice, its the best! Scallops were also good. when the tourist bus comes to fetch you. Overall we truly enjoyed our stay at Liberty Central.

I had a very pleasant 2 night stay at The Luxe Hotel. I booked the deluxe twin with window and was upgraded to their best room for free. To top that off, the room was available when I arrived at noon. The reception staff were lovely. The upgrade to the Family Deluxe room was incredible. The room comfortably fits 4 people and is very spacious. The room was impeccably clean, from the furniture to the bathroom, bedsheets and towels. The bed was very comfortable. The bathroom and shower was very impressive; contrary to a lot of hotels I have stayed in recently. The shower was spacious and water pressure was great. Lastly, what made our stay at The Luxe Hotel was the guard at the front by the name Hua Gia Hung, who was so kind in assisting with our luggage’s and opening the doors when we would arrive and leave and every time in between. He would strike up a conversation about where we’re going and the precautions we have to take to not get pickpocketed. He was the sweetest and most kindhearted man. The hotel itself is located in the heart of District 1, a short 5 minute walk from Ben Thanh Market, night markets, Pizza 4P’s, Banh Mi Huynh Hoa; all of the must visits in HCMC. I have booked to stay with The Luxe Hotel again at the end of the year. What an incredible experience.

Everything is awesome. The hotel is near to Beh Thanh market and also the night market. It is less than 1 meter. It is easy to travel around as well because the VINASUN cab is just outside the hotel. The breakfast is nice, lots of choices. It is combination of local, Asian and western breakfast. The PHO is really nice. I had it as my breakfast every morning. Room is spacious and clean. The hotel also provided 2 free mineral water every day. During our stay we booked the Mekong trip and Cu Chi Tunnel trip from the hotel. The price is reasonable and the trip was really fun. On our last day of stay, we didn’t do reservation for the water puppet show as we afraid that we cannot make it. We reached hotel around 5.40pm local time and we tried to book the ticket from hotel and was informed that since we do not make reservation. They will try to help us check on this. I saw them keep on trying to call (they call many times but was no one answer the call). They ask us to have a rest in our room instead of waiting in the lobby and they will try their very best to help us getting the tickets. The show start on 6.30pm and we are able to get the ticket when we reached lobby on 6.15pm. Really thank you to Vivian, Lina and Pauline for this. Even it is a 3 star hotel but their service is really a 5 star hotel services. Surely will stay here again when I travel to HCM in future

From the moment we arrived at the hotel, we knew we made the right choice. Duc Vuong hotel is strategically located at the tourist area of HCMC. With its prime location near to tourist spots, it offers a great way to maximize your stay by walking your way to places of interest. Ben Than market is just a 15 minutes walk from the hotel. Also, the rooftop bar offers a way to enjoy the night without leaving the hotel. They have wide selections of vietnamese food. Although some reviews makes comments about the noise, we stayed at 5th floor and were not directly affected. Not sure about those staying at 6th floor tho. Their hotel staff is very friendly. Kudos to all of them, from the security guard, to the receptionist, and special mention to Lee who gave us the best service we received from hotel staff so far. She's very cheerful and friendly. Not to mention the surprise she gave to my partner who is celebrating his birthday, she, actually all of them, makes us feel very welcome like a family. Their travel agency partner, Tam Global Travels, also gave us the best service that we can get. Kudos to their way of reaching out to their customers by giving us the best travel service that we can get. I had a great tour of Mekong and Cu Chi. True enough we get more than what we paid for. If ill be returning to HCMC soon, for sure I will pick Duc Vuong hotel as our host and Tam Global Travels as our travel agency. Thank you for an awesome vacation. Until next time :)

You can't beat the location, and you can walk to most things in District 1. This is a true four star hotel (not all hotels which advertise themselves are such compared to international standards). Make sure you book a city view room. If you do then will get get a fantastic panorama of the city skyline, which is magical both day and night. Another must is the roof top terrace on the 14th floor, (the pool is also up here), where you can drink in the views, day or night. The beds are really comfortable and the room I stayed in , had a lovely new bathroom. Breakfasts were great, too. I have been to HCMC many times and have stayed in many Hotels, there. Bt when it comes to the combination of factors such as budget, quality of rooms (mine was a large city view on a higher floor), ease of walking access to most of the local sights and value for money, then you can't beat here.

the hotel is clean, and the rooms are spacious and kept in great condition. however, it is on the main road, so you might want to request for rooms in tower b, which is on the inside road, where there is less traffic. nonetheless, the great location next to ben tranh market means there will be crowds and noise regardless, but it is less noisy for rooms at the back. just step out the hotel and we are just a few steps away from ben tranh market. they are open in the daytime, but some stalls open for a night market on the street perpendicular to the hotel. not as many stalls or options as the daytime main market, but it is still ok. the rooms in the hotel are kept clean and everything works, including the flat screen tv. it is good value for the money. can't beat the great location. the staff has at least one person at the front desk, who speaks english and they were all very friendly and helpful. the concierge guys were extremely helpful, as we needed to book local inter-city transportation, or to find ways to get to other cities and he spent a lot of time, making calls, and doing research for us, and to help compare and show us prices of the various traveling options of sleeper bus, train and plane. eventually we decided to book flights as we wanted to experience more of vietnam in a short duration, so save time. and the concierge guy helped sort out our plans for us in good time. we enjoyed walking in the big rectangular park in front of the hotel, and used it as a great navigation point, as we went all around exploring, and also ate great seafood and pho. the best pho stall is in ben tranh market itself, it is the corner stall facing the row of sellers of peanuts, beans and pistachio. the owner of this market pho stall wears spectacles and she looks serious, but her food (beef pho) is one of the best we've ever tasted in all of vietnam. she is unpretentious and takes her cooking seriously.

My wife and I decided to have a night "away" and checked into a Palace Signature Suite of the Palace Hotel Saigon. The room was a corner unit split into a living room and a bedroom. It had a small corner balcony and view of Nguyen Hue street, the Bitexco tower and a sliver of the Saigon River. A highlight of the room was the bathroom, that stretched the length of the living room and bedroom and included a small jacuzzi - something not found in other suites in this price range - bubble soap and view onto Nguyen Hue street through tinted windows included. Staff was extremely friendly. For example, they brought us two wine glasses within 2 minutes of our request. They even thought so far ahead and included a bottle opener despite not asking for one. We slept through breakfast, so I can't comment on the quality of the food, but breakfast was included. However, given its great location, there are many options - expensive and local - to get some food or simply a coffee. The best part was the price. We were able to get the Suite for about USD 112 (non-refundable) on Agoda, which was on par with standard rooms at the other 4-star+ hotels in the area, and far below the rates for their suites.

I loved this hotel. The location is excellent, the room was great, the breakfast was delicious, and I really appreciated the daily one hour massage included with my booking at no extra charge. Not just an ordinary massage…I would say the massages at the hotel spa were some of the best I have had anywhere. The staff was absolutely outstanding. Everyone was all smiles and seemed genuinely happy to be there. Everyone spoke English, and they were always helpful with any questions. My arrival in Saigon started with a problem because the hotel's driver wasn't at the airport to pick me up as pre-arranged, so I took a taxi to the hotel. This seems like a complaint, but in the end it turned into a positive experience because of how the staff handled it. They were very apologetic and reimbursed me for the taxi. I will definitely stay at Fusion Suites on my next visit to Saigon.

Enjoyed the upgrade from 2BR to 3BR executive apartment. There was ample space for everyone in terms of room size, living area, kitchen and laundry area. As travellors, we enjoyed the handy laundry/dryer combo that completed the laundry while we slept. The residence was very considerate to provide laundry detergent so we didn't have to buy our own. The place also came with a 6pax set of cutlery, crockery and basic cooking set that it inspired us to cook breakfast one morning. It was in every aspect as good as a five star international hotel in terms of comfort, housekeeping, bedding and privacy. The areas it exceeded a 5 star hotel was the size of the fully furnished apartment, the provision of an equipped kitchen (we were able to make pancakes, French toast, roast tomatoes, boil carrots and eggs, poach eggs, and make cinnamon honey tea. The fridge was also stocked with complimentary water, instead of being packed with soft drinks pegged at high prices. Check in was easy and straightforward through Agoda and we didn't need to fuss with deposits and payment upon check out. The location of the place is a tad out of the central shopping and entertainment area but it was not a deal breaker as a 50,000 dong (USD2.5) cab ride would easily get us around. Talking about taxis, there was also a Taxi operator on site to bring cabs into the vicinity so it saved us from walking out of the streets to hail one ourselves. The taxi operator was Mai Linh which is one of two reliable operators in Vietnam. There is a provision shop within the apartments that sells basic necessities and snacks which is handy if you don't want to venture to a supermarket like Big C or Lotteria Mart or the Co-Op mart. Despite my overall positive experience, my friend's experience with their apartment was a little marred as their apartment stunk of stale cigarette smoke. So do ask for a non-smoking unit when you make a reservation.

Our stay was not without issues - had to move rooms twice - uncomfortable mattress and then air conditioning failure, but the staff could not have been more helpful and moved us within moments of raising our concerns. Highlights of the stay were the lovely rooftop pool and delicious complimentary afternoon teas. We also booked three tours through the front desk - to the Cu Chi tunnels and the Cao Dai temple, the Mekong Delta and an evening dinner cruise all of which were memorable, enjoyable and superb value for money. The desk also arranged foot massage for me at a sister hotel, which, again, was excellent value for money. Location is very convenient - just moments to the main market and a street food market, with Union Square a further short walk away. I hope we can return one day in the not too distant future. Thank you A&Em Signature and your wonderful staff!

I have been travelling to Ho Chi Minh, Vietnam, for many times. I have stayed in District 1 hotels like "Dragon Palace 1 Hotel", "Dragon Palace 2 Hotel", "Asian Ruby 1 Hotel". I wish to provide feedbacks to every Agoda Hotel seekers who are looking at District 1 hotels. I have always thought most budget District 1 hotels are around the same. Until I decided to try out this T.Espoir Hotel. I can say, those hotels I stayed before, has no fight with T.Espoir Hotel. Here's why..... T.Espoir Hotel is also known as Cititel Hotel. In most previous reviews by other hotel stayers, yes, they went through a renovation. I am pleased to say that the noise are no longer exists as the renovation has been completed. Right now, the contractors are doing touch-ups and cleaning of each room. Genuine Feedbacks below: Breakfast: the bed is so comfortable with cold aircon that I didn't even want to get out of bed to have breakfast. Location: It is so near to Nguyen Du Galaxy Cinema, with lots of food stalls along the street, many drinking clubs... best part is... it': walking distance to Ben Thanh Market. Facilities: If this hotel comes with a swimming pool or Gym Room, it will be perfect. Big lobby area. One lift with cctv in it, good security. Every floor has cctv along the walkway. Staff: Friendly staff. From Door boy, reception all the way to house keeping. They try to accomodate your request, all you need is "ask". They allow me to check out at 2pm because I check in late. Wifi: Strong. Never disconnect before. TV: have most channels except live soccer matches. Aircon: Famous brand by Daikin. Room: Very clean. Spacious. Nice concept. Newly renovated. New stuff in room. Sound Proof: Not sound proof. Basically, you can hear your neighbours making love or talking. Housekeeping: Pretty friendly lady who never fails to clean up room every morning. Check-In: No deposit required. Passport: Staff will photocopy your passport and return you the physical passport. Do not bring you

Best Value Hotel in HCMC ive stayed at so far !!! . After checking out reviews i picked this Hotel to stay at for the last 2 days of our holiday as our melbourne flight leaves at 9.00pm we generally book to have a base until early evening so i was looking for a more modestly priced hotel to stay the last nights . This trip we chose to stay in some of Classic Hotels in the 5 star range at HCMC ,HOI An ,Hue. i was expecting a good to mediocre hotel however The Grand Silverland Hotel & Spa is now at the top of my list ticking all the boxes From arrival to departure i was totally impressed The hotel staff and managers are excellent well trained and very helpful , Taking care of things like airport transfers and phoning checking airline reservations recommending shops that actually can supply your needs . The fastest and easiest check in ever ( They actually take you to your room to complete check in which is great for weary travelers ) Room - Silverland Suite was well appointed clean and had a multi function Jacuzzi portal Location is perfect a few steps from the market and all the sights of district 1 Roof top pool and bar small but fantastic Great spa and massage. Great Breakfast Really the best value for money . Five star service at 3.5 star prices Wish we were still there !!

First, the disadvantage of this hotel's biggest one is the 'location'. It is a very good location based on the "accessibility" with the Ho Chi Minh attractions, but it is noisy at night because it is located on De Tham street, which is crowded with clubs and nightlife. They may be sensitive to noise, older, or may not fit well with family units. It is a good hotel to choose for young people who like to play with fun. I think it is a 5 star hotel that can be met at a price of $ 40-50. The kindness of all the staff was close to perfection, so that we could forget some of the disadvantages. The room was small, but the structure was made efficient, and I was able to feel the consideration and effort using good furniture and facilities. Especially breakfast was much better than other hotel's buffet, a la carte and basic dishes, all the ingredients and juice were always fresh. I have written a review based on experience using dozens of hotels across Vietnam for business trips.

Harmony Saigon hotel had everything one could expect in a 4 star hotel -- elegant lobby, modern guest room, quality facilities, tasty food, and good location. However, what impressed me most was the considerate and professional hotel staff. It was on the second day of our stay when my wife suffered a sudden vertigo and vomiting during breakfast. As a tourist who didn't understand a single word of Vietnamese, I could only seek for the help of restaurant manager. Without any hesitation, the manager called reception to arrange transportation and contact an international hospital immediately. When he escorted us to the lobby, a cab was already waiting for us. Upon arriving at hospital, my wife was attended by a doctor immediately, thanks to the pre-registration by another hotel staff. Fortunately, after a few hours' checkup and infusion, my wife was confirmed no big issue and released home. Surprisingly, the same staff was still waiting outside for us. My heart was really touched at that moment. When we reached hotel, the general manager gave us a warm greeting, and a restaurant staff delivered porridge to our room. My wife recovered fast and we had a pleasant trip in the following days. Before checking out the hotel, we reminded the reception staff to settle the bill incurred by the emergency. I was surprised again when he told me all the cost had been waived by the general manager. I have stayed at about twenty 4 or 5-star hotels worldwide. The experience at Harmony Saigon Hotel was unique and well beyond my expectation. I would like to express my hearted appreciation to the hotel staff and wish them all the best.