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In First I wan to say many many Thanks To Grand Hyatt Hotel make my this stay at this hotel alot of memories and best hotel in my life..i going to celebrate my birthday with my wife..at first we book grand deluxe king..after i reach hotel at check in counter there let us check in early about 11am plus..after check in the hotel stay name kenny to me he wan give me some special to my stay to celebratemy birthday..and he say grand hyatt upgrade my room to grand executive suites to me..is a super nice room..so enjoy when we stay and the staff is so friendly and helpfull..thanks grand hyatt..i will come back again for next trip..

Our Stay at Concorde specially mentioning "Premier rooms" was really awesome! It started with a Complimentary one way Airport Lemon transfer as per our booking (remember KALI airport is very far from the city center) For premier rooms having express check-in/Check-out facility, with least hustle and bustle in long queues It was completely a great experience at Concorde!! Transportation: Taxi's available in minutes just outside the road, Monorail station at walking distance (give connectivity to Bukit Bingtang, Titiwangsa, and Times Square...) Bus stand was also close. Food: By the pool restaurant was mesmerizing and the gestures of staff every morning was soo welcoming, on 2nd/3rd day they will remember you and with respect start calling you by name for on the table service (for 'Premier' complimentary buffet breakfast) In case you feel you may need specific vegetarian food (you can try calling them in advance and probably you will get it available) Ample to choose from fruits, pastry/cakes, sushi and fruit yogurts In room dining service: Surprisingly it was not that costly keeping a 4-5 start hotel process as well, the food ordered was yummy (they have 2-3 pure veg options as well) Food++: Mon-Thu: we had been given complementary access to evening (4-6 PM) cocktail party - Included Ample options of Fruits for vegetarian, juices and tea/coffee- and alcoholic (Beer/Wine) options with no limit Food+++: you can order from hotel 'Taj Mahal' located at 1st floor of KL tower, they deliver at this hotel (with all vegetarian options); delivery items are cheaper than the retro rates Staff: Best Ever 'Hotel-Staff Experience' I had! - No comments required. GYM: Complimentary (free) access to GYM for Premier room members may charge RM 15-25 for other rooms. Swimming Pool: Bit small but still cool, you can easily view Twin Towers while swimming. Wi-Fi: Not too bad... Adapters: multiple options for charging your laptop (you may need not to carry any universal charger

it's always nice to start a holiday with a complimentary upgrade, especially when you have already booked a pretty swish room. we had initially booked an horizon club executive room at the shangri la in kl and were upgraded to an horizon club executive suite located on the 15th floor. pity we only had 1 night here. check in - we could have picked a worse time of day to check in, 1:30 peak hour, as soon as the check in staff identified that we had booked horizon club we were taken immediately to the club and checked in without delay. the room - it's a massive suite with a well equipped study and a toilet and basin close by, a lounge room, a bedroom and a huge bathroom and shower area bigger than some hotel rooms i've stayed in. most asian hotels offer free wifi and the shangri-la was no different. the connection speed was good. the study was spacious and had a desk and lamp and there was also a nespresso coffee machine. the lounge had a 2 seater sofa, 2 chairs, coffee table and a huge flat screen tv and windows that wrapped around providing views of the city and hills beyond. the bed was very comfortable not to hard and easy to sleep on and there was a large tv also found in the bedroom. i did enjoy the electronic day and night curtains that opened and closed at the press of a button. the bathroom as mentioned earlier was massive and was equipped with l'occataine products. my wife found the complimentary hairband most useful. the shower was very large and you had the option of a standard shower or a rain shower. there was also a tv in the bathroom, which i'm not sure is necessary. the facilities - unfortunately i didn't find the time to visit the pool area or the gym. the executive club - up there with some of the best i been in. very spacious, the standard 2 hours free cocktails and canapés. overall a great place to stay and would most definitely consider staying again next time i'm in kl.

Very impressed with the Pacific Regency. We stayed here for two weeks in November and will be going back next year. We had an executive room which was large and very clean. I would say its a good 4 star, not really a 5 star like the Meridien or Intercontinental. The rooms are a big plus point here compared to any other hotel I have stayed in. There was a good sized kitchen area, a big lounge and a big bedroom. The bathroom was very big and it had the biggest shower I have ever seen. The housekeepng came every day and cleaned the room very well. Full sized fridge and plates etc were supplied. The restaurant Soi 23 was excellent, we had the best Thai food in KL at Soi 23. It was also very reasonably priced and the service was very good.The hotel security was very reassuring, two guards at the front door was good to see.The hotel is a quiet street and its about 15 minutes walk to get anywhere, not to much of a problem as a Taxi was about £2 to £3 to get into the centre of town. the Monorail is about 15 minutes walk at least. The hotel do not provide a shuttle bus into town which I think they should.Taxis are easy to get from the front of the hotel, didnt have any problems. Its 150 RM to get to the airport. Hotel is highly recommended. There is a on site launderette which came in handy.About £4 for a wash and dry for a large load.

I Used to book Nomad at Sucasa which is just opposite Lanson Place Ambassador Row. Unfortunately, Nomad Sucasa have raised their pricing to am unbelievable price of around RM 360 per night. For this price, I can look for a decent good hotel stay around in Kuala Lumpur. For this price, Nomad Sucasa cannot simply worth it even though they claim theirs is a 5 star stay. More like 3 star to me. For this price, It prompted me to look for another alternative. Finally, I found Lanson Place Ambassador Row with a price tag that agoda had offer. I booked a 1 bedroom apt. Good and cleaned room. Customer service excellent and most importantly with easy access to their Internet service within their hotel areas. Room signals are good as well. Whatever is it, this Apartment is definitely a extreme value for money and u will not regret staying especially when family with young kids is concern. Altough no restaurant to serve breakfast, but who cares abt breakfast since food is easily available in nearby areas.

Stay was fantastic, above expectation. I have stayed in countless hotels and apartments in many countries and it is my first time at Fraser's facility and I rate it highly and among the top of my list and definately will stay again. There are only some minor issues like booking through agoda of selected room type were denied by the hotel and they insisted that my booking was of smaller/cheaper room. This can help if agoda issues receipt/email stating details of room type apart of price only currently. This happened before on my stay in another hotel in Penang where booking was made through agoda. 2-3 staffs were not well versed about the hotel facilities and food menus. Capacity turnout for breakfast causes panic in the staff and we were told to wait at the lobby until they call when table is available but were made to wait indeed without any sign of attention where much later guests keep getting the place instead of us.

All of their staff are very friendly and accommodating. I have booked a club room for my husband’s birthday and apart from the nice view of the twin towers, they booked us in their highest floor. The club lounge is very nice especially when we had our breakfast there with the view of the city. All the best to Mandarin Oriental. Thank you Akiko of reception for assisting our stay.

We were a bit worried when we booked this hotel since previous reviews have not been so good. But we had a positive surprise! It is of course still a 5-star hotel (stars have nothing to do with how new the hotel is) with all services that a good hotel offers: restaurants, bars, swimming pool, fitness center etc. The hotel has a sky bar on the 13th floor with a beautiful view of the PETRONAS Towers and the Menara TV tower. The sky bar offers free coffee / tea with cookies every night between 9 and 11 PM. The rooms are big and spacious. We asked for a room high up (got one at level 16) with King-Size Bed and a view of PETRONAS Towers. We got everything we asked for. Yes, if you look closely you can see that the hotel is a bit old, but it was still very clean and nothing was broken in our room. They do not yet have flat screen TV:s, which nowadays feel a bit strange, but they do have a fast internet connection. The location is good. There is a 5 minute walk to the nearest Monorailstation and/or to PETRONAS Towers and the KLCC subway station. The Suria KLCC shopping center at PETRONAS Towers is the best we have visited (and we visited a lot!) offering both very expensive brands and more "normal-priced" brands such as GAP, Esprit, Nike etc. The KLCC park behind the towers is absolutely beautiful. Once you are at the PETRONAS Towers, you can also take the airconditioned skybridge from the Convention Center which takes you all the way down to Bukit Bintang, where there are more shopping centers and a lot of restaurants. All-in-all it is a 25 minute walk from the Maya hotel.

this hotel is in a great location for klcc. a short (covered) walk takes you to the ampang park lrt station and shopping centre. klcc and the petronas towers are not much further, and within a short-ish walking distance. hotel breakfast was amazing - there was an incredible variety to choose from and all of it freshly prepared and of very high quality! the rooms were clean, a reasonable size and comfortable – we particularly liked the “rainforest” shower. we had great views of the french embassy and the mountains, but there was also a good view of the petronas towers and kl tower from the windows in the corridor. all-in-all, a good hotel which we would certainly try to use again.

We booked an executive room but was upgraded to a suite (thank you Novotel kuala lumpur). The room was modern and we couldn't find any fault with it. At first before arriving I was nervous from Reading some negative reviews but I guess those guest Were placed in rooms that have not been refurbished. Novotel at Kia Peng road is very well located. Less than a minute away is a pedestrian bridge that connects you to the pavilion mall (2 mins)and klcc (10-15 mins). We didn't get to try the restaurants or room service because the pavillion has a wide range of restaurants and a huge food court. I've stayed at various hotels in kl before but find the Novotel to be one The best in terms of location. The room was also much better compared to the overpriced Dorsett hotel. The only drawback was the wifi in the room was only for one.

The location is great, 5 minutes taxi from the Petronas Twin Towers, near the embassy of Thailand if you want to do your visa, overall near the touristic center of the city, clean rooms, clean bathrooms, comfortable place, good food, great lunch meals for only 20 MYR, free laundry rooms with free soap if you want to stay for more of a couple of days, staff welcoming and helpful, this is the first hotel that completely satisfy my expectations in a long time, best value for your money i guarantee.

1st thing I want to say is Agoda and Its Customer Care is the best thing I ever saw it my Life. I Mistakenly Booked my Dec booking on Jan with the same dates. They Helped me to Change the month Even it was not a refundable booking. The Best Website. All my Future bookings will be only via this Website. Thanks Agoda and Its Customer Care Executives. Now Lets Talk about theHotel Pros. 1.Best Hotel location At KLCC 2.Super Staffs. Best Behaviour 3.Clean Surroundings 4.Clean and New Rooms 5.Travel Desk is there 6.Twin Tower and Aquira is just 750mtr away from this Hotel 9.24x7 Grab availablity 10. Free Bus BusStop is just infront of the Hotel Cons. 1.Bad Breakfast ( Not just bad.. Worst Compare to other Local Hotels ) 2.Small Rooms compare to other Holiday Inns 3. Small Windows (Compare to other Hotels) 4.No Washroom Door Lock For Deluxe/Standard Queen Size Bedrooms ( Why Buddy Why ? ) :( 5.Becuse its an Express Hotel, Not as best as Other Holiday Inns.

We really enjoyed our stay at the Royal Chulan which had been recommended by a work colleague who stays there regularly. We had booked a Deluxe with Breakfast and was initially provided with a room for smokers. We asked for non-smoking and were upgraded to a suite. The extra space, separate living area, kitchenette and large balcony to sit out on at the end of a day of sightseeing was fabulous and I'd happily book this style accommodation in future at the Royal Chulan and recommend it to others. Porters, Reception and Dining area staff were polite, cheerful and helpful. The hotel was immaculately clean. A good 15+ minute walk to KLCC Park and Suria Shopping Centre that includes Petronas Towers, 10 minute walk to the large Pavillion shopping complex. There's a short cut out the back of the hotel to get to Bintang Rd and Pavillion maybe a bit quicker. The only negative is that its a good 10+ min walk to the nearest light train and mono rail. I'd rate this hotel as probably one of the cleanest and best value hotels I've stayed in throughout Asia and probably anywhere else for that matter.

Thank you Element staff for making our stay very memorable, especially when you guys surprise my husband with a birthday cake and a sweet note from the team. We are very touched by your kind gesture. I would like to compliment this hotel and encourage all travellers to book with Element KL by Westin. It is new, the room is spacious, bed is comfortable, stay at level 51 with amazing view despite not facing KLCC. The room has direct USB charging plus USB plugging from mobile to Smart TV. Another great point is that there is 3M filter system which it is safe for drinking from the 3M labeled tap. This is better than the usual 2 free bottles of mineral water. Iron, ironing board and bedroom slippers are available too. The bathroom is very spacious, great for big-sized travellers. It uses both rain shower and shower head. I love the toiletries which are organic, good for travellers with sensitive skin I guess. I cannot find any hair dryer though. Make use of the infinity pool at level 39, it is awesome. When we swim backwards, we can see ourselves from the ceiling mirror. We take pictures and it is so instagrammable! Check-in is at level 40. It is abit challenging to identify the exterior of the hotel as it is a full black tinted glass tall building. It is about 10 to 15-min walk to KLCC and other shopping malls. It is near to some embassies too. Security is 24 hours at level 1. My husband and I enjoy our stay so much that we would rather sleep in than to get ourselves out to do some shopping but well, we need to get out to get food. There are other available services which we have no chance to experience. Eg free rental of bicycle, yoga class in the sky, sky dining, beer promotion etc. The design and layout of the lift lobby to room corridors are uniquely and consistently designed as well. One thing is that we can hear other guests closing theirs door, it is loud. I believe it is due to the door for being heavy. I truly urge all travellers to book Elements when you visit

Stayed at this hotel with my Mom for 3 nights. At first this hotel was chosen in the internet because of its amazing outdoor pool with a magnificent view on the famous twin towers - Petronas. When we arrived there late in the evening the staff at the reception was very welcoming. The room wasn’t very luxurious and a bit old but nice and cozy enough, also with a view on the Petronas towers which is very beautiful at night. We had some problems with the AC and toilet but both were fixed in a short time. The buffet breakfast offered quite a variety of tasty food and fruits and delicious cakes, and we enjoyed nice and peaceful relaxing atmosphere of the place. We were very pleased with the work of concierge Aoran. He did more than just a perfect work. Every request was fulfilled in the best way, and everything arranged in a timely manner with no delays. The location of the hotel also was very convenient. It took us only about 5-10 min walk to the Petronas towers. And several big shopping malls are also within a walking distance. There is a Monorail station just across the road from the hotel! Which is veeeery convenient when you go shopping in those malls and need to get back with a lot of shopping bags, the tickets for Monorail are really cheap. It’s also a fast and cheap way to get to the other places of KL and to watch the city around through the windows. We used it to get to the Birds Park (which is up to the last station, and then took a taxi from there to the park itself). The hotel also has Mandala Spa located in there, but unfortunately we didn’t have time to try it. But I know it’s very famous so next time I’m sure to stay at this very hotel and use the Spa packages.

Great Location across the road from KLCC. We took the 2 bedrooms apartment which is spacious. Non smoking but the room still reeks of cigarette smell nevertheless. While we were there, 2 fogging sessions ongoing. At night, there we lots of mosquitoes which we didn't expect at all being in a 4? star hotel on the 9th floor (we would expect mosquitoes if we were in a resort somewhere near the nature but not in the middle of the city). No mosquito repellant provided but a phone call to reception solved this issue by sending a technician to help "spray" aerosol within the room. Not the best solution especially with my 2 under 4 years old but better than the kids kept getting mosquitoes bites. Will return if have good value for money promotion. Breakfast not much choice. Can be improved!

It was a last minute decision to book the hotel and found the location very convenient with LRT right outside and you can literally walk 10 minutes to KLCC. The breakfast was not that wide a spread but they had all the essential brekkie stuffs. Encountered a crawlie which appeared on the table and promptly informed the staff who apologised and moved us immediately. Restaurant Manager Mohd Robae waited for us to finish our breakfast before personally attending to us to apologised about the incident. Although I said it was ok he was really concerned. This gesture was followed by a plate of fruits and a personal card from him again apologising about that incident. This is the BEST service I have received and am greatly impressed with the gestures by Mohd Robae. 10 stars. Hotel room was big, big comfy bed very comfortable and business served. Will definitely come again. Especially for the location... out of the city but nearly.

Yes, hotel is above five stars. and is worth the price and value. I Would like recommend this property to all. I wish from General Manager to read on this assessment "Review". Hotel management is very integrated, responsive and helpful. Duty Manager, Front Office, The reception, Experience Concierge, "Joshua" and "Suria" And all the staff are very professional, cooperation and welcoming. Friendly staff in all departments. A new and modern place and wonderful smart buildings. and best "Views". Elevators, corridors, rooms, furniture, restaurant, swimming pool, facilities and the hotel's smell are very refined, high taste, cleanliness and luxury. Thank you and everyone for their kindness, dealings and communication, thanks for the hospitality, for the comfort and satisfaction, for the quality, for attention and care. So, It must be Banyan Tree KUALA LUMPUR the best hotel "always". Thanks for you very much personally and to everyone individually.

Had to go to make a Non B visa at the Thai embassy and was alone and nervous but the staff at the hotel was very helpful and polite. The location is the best for those of us who need to go to the embassy! Business center was convenient too. Really appreciate the support of the night staff who assisted me even though I arrived in the middle of the night!. Will definitely be back and will tell my friends too. Keep up the great work!!

The hotel/rooms were very clean and had character with high ceilings and great details. The bathroom (with an enclosed shower) was one of the best we had during our stay in Malaysia. The staff were efficient and straightforward about the amenities (no wifi in the rooms). The location is great with easy 1 minute access to the monorail and the neighborhood was upscale. The quality we received for the price was exceptional. We will book this hotel for our next stay in KL.

It's our first time staying here. The moment we reached the hotel, we were impressed with the building, it has small mall at the lower levels with KFC, ATM and shops available. However, the car park was at the 5th floor and the ride up was dizzying but became normal once you get used to it. The entrance to the hotel was also confusing and need improvement on direction signage. The staff was friendly and nice. The hotel room was clean and tidy although small. The window cannot be locked and there is almost no gap between the bed and the window, please note that although the window opening was limited with a restrainer, the gap was quite big and posing danger to children. I hope this will be fixed immediately. The bathroom and toilet hardware need to be fixed as I found them loose and falling apart for example the soap bar holder and water hose holder. Other than that, the bathroom and toilet was nice. The best parts IMO were the swimming pool and playground my kids loved it.

First time in KL, and this seemed a good compromise on location, cost, and size. The chalet was spacious, had cooking facilities, and was a pleasant place to spend time. The staff were polite, though not as good as Flamingo by the sea. I guess that's the difference between big city and beach hotel. Food is good, room service prompt. Housekeeping efficient, though a little early during national holidays. Location is about an hours walk from the main city center, though taxis and public transport will get you there quicker. There are many decent restaurants close by, plus a small shopping mall. The highway nearby does not create a noisy atmosphere around the hotel. The hotel restaurants at the hotel are good, if a little limited in choice. The is a lot of security around the hotel, for those that feel this is a need, and it is conspicuous. They seem to have control of who enters, giving a feeling of safety. A manager came around and asked my opinion of things, and any minor complaints were dealt with quickly and pleasantly.

had trouble to find the hotel since we were travelling during peak hour traffice. it just opposite the embassy for nepal or france. had a wonderful surprise especially for the bathroom as not much pictures on the website for it. after checking in spend more time in the rooms than going out. swimming pool/gym/jacuzzi on top floor. just wish it had warm water as its opened till 11pm. booked 2 rooms with breakfast. guess the hotel breakfast area was not done up yet as they had to serve in a family room. despite such limited area to serve and cook for all hotel guests, the cooks managed fine. kudos to those chaps even though the food is just ok. the efforts put in was welcoming.

The view from the infinity pool is a MUST! Being able to walk back and forth from Suria KLCC/Petronas Towers was also a huge plus. There are also plenty of banks with global ATMs near the hotel, so getting cash was really convenient. The breakfast is kind of cheap quality, but it's a budget hotel, so. (Also, they don't provide shampoo or conditioner. There's a Watsons down the block where you can buy some travel-sized bottles for cheap, but it might be best to bring your own.)

This is my second time staying at this hotel. And I’m returning again 2019. Highly recommend to booked the CLUB room ie Club Deluxe, Club premier, Club Executive or suites room. These room types entitled you to club lounge access which has afternoon snacks from 3:30pm and evening cocktails from 5:30pm. 90% of the staff here are amazing! 99% of the staff here can speak good English. One negative point but not important is the guys at the bridge section could be more friendlier, maybe standing at that post all day long can get pretty boring I can imagine. I read bad reviews written by previous guests about this hotel but in all seriousness this hotel is not that bad to what people says. You paid for what you get and some people will never be happy no matter what you do, I have stay over hundreds of hotels and consider that this hotel is only rated as 4 stars in my opinion would top (even better) than some of the 5 stars branded name hotels such as Hilton, Stamford even the Sheraton. If you haven’t heard of Grab, download and setup Grab before you get here. Grab is another form of Uber. It’s very convenience and cheap to get all over KL.

I have been staying in Maxstays - MaxsStyle @ Kirana Residence for only three days, but in that short time I have definitely discovered my new favorite place to stay in KL. Cynthea made me feel so welcome and valued that I felt like I was visiting my best friend's home. She also gave me her personal phone number and made herself available for questions at all times, as it was my first time visiting Malaysia. Room was spacious and well decorated, the bathroom was nice and well stocked with awesome toiletries. Large bath tub was a nice touch as well! This condotel is located 3-5 minutes walk from iconic Petronas towers, so I enjoyed the best KL city center has to offer walking to/from hotel and admiring day and night views. Cynthea also gave some really good suggestions regarding other KL destinations, so I had an exciting and eventful weekend visiting those places. Overall, couldn't be more pleased with my stay in Maxstays - MaxsStyle @ Kirana Residence.

This is a very very nice hotel that is not in the middle of KL, it is just out of the centre of the city and for those who like to walk about 20 Min. This hotel allows you to experience the local community and the more you explore the more you find. Food and dinning in this area is at reasonable prices, unlike the centre of the city. Get out and explore by foot great, you can see and taste Malaysia on foot without tourist inflated prises. Big thank you to the staff of this hotel. P.S. newly renovated hotel