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Our first impression of Harris as we arrived was very pleasant because in order to reach the hotel we had to drive along the quiet green serene road. Our 3rd-floor-room was cozy with a spectacular view of the mountains, trees and swimming pool below. Very grateful that free Wifi was also available in the room though some time the connection was slow. However the wall interior had a visible spot of kid's pencil scribble and inside the hotel's guide book, these blemishes made the room felt dingy and not well maintained. We reported this right away to the receptionist so the staff wouldn't think it was our kids' doing. The swimming pool with the slide was fun, the Dino's Club was good for killing time for everyone before checking in as there was also free public Wifi for the parents along with creative activities for our kids, but too bad there was no kids' playground/play structure around for active kids. The restaurant that we chose for our luncheon was Ah Yat Chinese Restaurant, we had dim sum, it was excellent and tasty. The Harris staff was very friendly and helpful, except when we checked out the lady receptionist skipped my presence while helping another guest who came after us and stood beside me at the lobby counter. I told and asked her why but no reason was given. Just a word of advice for a better service at Harris, please appreciate guests who queued first at the lobby counter and know which one is the priority with courteous response and explanation. Overall it was an outstanding one night getaway in Malang.

the rooms are clean and comfortable, the location adjacent to the mall, there is entertainment at hotel with good food and cheap, the price of the room service is also very affordable and tastes good, the breakfast menu is very diverse and complete for 3-star hotel, should be equal to 4 . the check in and check out were quick and the staff is also responsive and always ready to help. we are very happy to stay here, we will always come back here. at an affordable price we got the facility 4, there is a spa, swimming pool, gym, shop for souvenirs (Apple Pie) typical Malang.

The TUGU Malang is a unique place on earth, being both a magnificent museum and an ultra-comfortable hotel with a pool. You will be flabbergasted by the magnificence of the place: antiques, artefacts, wooden doors, Bali temples...all inside the hotel. Take your time to wander and step back in time. The food is delicious:the breakfast amazingly rich of flavours(fresh juices) and dinner is worth a visit. The location is very central, the service is of high-standard. The only weaknesses of the place would be some rooms with windows facing a wall (but the hotel kindly moved us to a pool view), and the busy and noisy traffic circle outside (ask for a room not facing the traffic circle).

It was our first visit to Malang and we were happy that we chose this hotel as it is located in a strategic location. Malang's biggest mall is right beside this hotel. They even share their parking lot. All of Malang's best places are no more than 15 minutes away. The room was clean and spacious that we did not have to had an extra bed for us (2 adults and 2 young teenagers). We were staying in a twin bed room and their beds were 120cm wide each, and that was wide enough for us when we join the beds together. The bathroom was simple but clean with a nice shower. Ask for a room with pool view to get the best view of the city.

the hotel was homey and artistic, the food was okay, the staff helpful and friendly, room was spacious and clean tho there were a few stains on the linen and unfortunately the linen can't be tight on the bed like the way we like it but it was okay because they gave us lots of pillows and two large beds. wifi was available but not very fast. one thing that kinda bothered me were the steps to the cottages, there was one stone step that was loose so i almost fell, and the stairs are quite tall but we adapted to it anyway. last but not least was on our first day, we didn't immediately get the family cottage we ordered online due to the hotel's system that was incorrect so the hotel staff sent us an email regarding the problem a day before we arrived. the problem was handled beautifully tho because the hotel gave us two separate suite cottages instead of the two bedded cottage we initially ordered and immediately gave us the correct one the very next morning.

This is one of the best hotel I have ever stayed. When I informed the reception that this was my first time in Malang, he offered me to stay in the highest floor (6th floor). We stayed in Twin Bed Room with 2 double bed inside. Beds were comfy, there’s smart tv in the room. Breakfast was good! The reason why I did not give ten is because of the hot water problem. Malang’s temperature especially at night is quite low, without proper temperature, it was such an unpleasent experience to take shower at night. Wifi also quite slow. Overall experience was great except the hot water and slow wifi!

We choose because this hotel is new, the fact only 5 minutes drive to go to down town and only spend about 30 minutes to tourist place at batu. All the staff are so friendly make you feel like at home. A couple things the hotel management need to improve such as pay attention to detail on cleanliness in hall way of corridor, more selection on the menu either restaurant or room service, facilities by the swimming pool such as providing towels, snack and drinks menus by the pool. Looking forward to seeing this hotel can finish their constructions so they deserve to rate them self as 4 stars hotel.

We arrived at the evening, the checkin process was quick and efficient, the staff were very warm and polite, we received wedang jahe as a welcome drink which was great since it was raining and kinda cold that night. The family room we booked was quite unique due to its loft bedroom configuration, the kids love it. Its a lil bit less spacious than we would like but still big enough. The breakfast spread was good with many choices, tastewise for a 4 star hotel could be better I believe. The hotel itself kept in a good condition eventhough its starting to show its age. But overall it still one of the premiere hotel in Malang area. Highly recommended

We spent 3 days and 2 nights at this hotel and it was very nice. Front Desk attitude was great. I forgot my ID card at the lobby and they went to my room to give it back. Variance of food was awesome. Both local and western food are available. They served JAMU as well! The sad thing only for the pool. It was too small for 4 star hotel but overall, We do really satisfied with this hotel

this is my first time stayed at bw oj malang, that look a new hotel in town. so i book via agoda and get the best price include breakfast. so, when arrive and checking in they serve fast and easy. they gave me a highest floor at 11 level as my request. the room was spacious with twin single bed (120x200 bed size). my room is the best view, where city and mount view with a huge windows. the bad things was very noisy when the skyroom closed at midnite, because my room was under the kitchen. everything in this hotel is nice, good staff and good breakfast too. the pool in 3 floor is little and very cold, but the kiddos was fun. if you find for wasting the nite plz check to 12 floor, it's roof top sky room and they have pretty open lounge with great view. the internet access is available in the room and all public area in the hotel, but that's little bit slow. fasten in the lobby area.

I was staying 3 nights at this hotel. This hotel is brand new and all the facilities work well. The towels smell nice. Although the location isn't near to center of the city, however your could call a taxi to go there. Ask hotel staff to book the taxi, they know which one deliver best service. The breakfast is best for budget hotel. Good value for money for business traveler.

SAvanna has extremely big rooms so much so that it looked bare just because of its size. Stayed there for a night before heading to Mt Bromo. Location is just a couple mins to the town centre, but then again the town of Malang is relatively small and easy to get around. Breakfast was decent and had a good choice of both local and western food. Mini bar is complementary which included orange juice, isotonic drink, coke and couple of mineral water. The hotel comes with a gym, swimming pool and a rooftop bar. The only quirk is that the design of the hotel is a little perculiar. Rooms has a balcony that faces inwards towards the room opposite in the next block- hence no one hangs out in the balcony. The pool is between the 2 blocks and the restaurant is right next to the pool. Which makes swimming a totally non-private event. The hotel has a spa there that's worth a mention. Price for massages is reasonable considering it is in a hotel and the quality of massage is high. Definitely worth a visit but one has to make advance booking because of its popularity. The sky lounge is a nice place to end the evening and when i was there there was a live band.

Stayed for 3D/2N in late Okt. 2017 for a working holiday with my family and our entourage. Booked 3 rooms through Agoda for 990 each, as the hotel website prices are outrageously expensive. Front desk staff was courteous and helpful in upgrading one our Premiere room to the Royal Suite (don’t expect much in the Suite btw). Rooms were classy, clean and cozy. Bathrooms quite small with shower in bathtub. Every time we showered there would be puddles of water on the floor, as the glass covering the shower bathtub only goes halfway. As other reviewers mentioned, the AC is quite loud and cold. Other reviewers also complained about the loud street noise in certain rooms closest to the Main Street, which I can vouch fo also in the Royal Suite. Excellent breakfast, very tasty (especially the tempe) probably typical of a Malang breakfast at home I would guess. Large clean swimming pool, small fitness center, great terrace for sitting and relaxing. Parking quite limited as the hotel is in a central residential area. Overall on of the best boutique hotels in Malang with limited facilities.

The place is comfortable although it’s an old hotel The room is spacious and the bed is comfortable There is a cable tv, but the tv is an old tv so the picture is not so good The bathroom is very old and the first water that came out smells awful But the again its worth it Because the location is perfect, near every top food in Malang And the staffs are very friendly

stayed at solaris malang 3 nights 20-23 march for business. hotel location was quite nice, although malang is quite a small city so everything is nearby. i booked the standard room with double bed. check in was quick and trouble free. room was clean with adequate space quite resembling the pictures of the room on the website. bathroom was quite standard and clean. breakfast was quite generous, with buffet of indonesian nasi goreng, sausages, etc. most hotel services are still under construction (spa, pool, etc). recommended for business travelers who do not spend lots of leisure time.

We spent one night at Ibis Style Hotel Malang, the main reason is because this time we travel with our big family that has younger children, and they love the indoor-warm water pool in the hotel. The deluxe room is spacious, however we were only given one key per room, which made us difficult if one of us is leaving the room. The electricity goes off when you took out the key-card from the key-card slot. When we asked for an additional key, they asked us for a refundable-deposit of Rp 50,000 per key-card. the money is not much but the hustle is unnecessary. Another thing is that when we ordered in-room dining, we asked whether all the menu stated is available, and they said yes. We ordered a burger, and 20 minutes later they called and told us that the burger is not available. The hotel staff should have checked first before saying that all menu is available. Other than that, the hotel is great for its class. The staffs are friendly, breakfast menu is also OK.

PROS: I LOVED EVERYTHING ABOUT THE AESTHETIC OF THE PLACE!!! It's so picturesque and huge and very intriguing. Our room was very clean and spacious plus it looked COMPLETELY like a huge mansion. The facilities are also great. They have almost everything except for the elevator (well, you wouldn't really expect a mansion-looking place to have an elevator). CONS: I guess they just need to have a constant person in the lobby / check-in area. We arrived there and just went directly inside (just 'cause we thought we had to since no one's there). Apart from this, there's nothing really bad that we could say about the place. To go back to my first sentence, I loved almost everything about it!!

although dated this hotel was generally clean. the room was very spacious with own bathroom. the staff were very helpful and friendly.it was not very central but a short taxi ride into town costing. the breakfast was simple but nice enough. we would stay again. we used malang as a base for visiting mt bromo at sunrise, which was fantastic. the reception staff made our reservation for the 'shuttle bus' for our onward journey to yogakarta, an excellent door to door service costing although long and bumpy also interesting scenery on route.

Was passing through for a day from Batu to Surabaya. Hotel is located in old town, nothing much nearby except for McD. Breakfast was good but hotel is only 3 storey, so need walk up stairs. Room is reasonable. The reception staff (Ms Mala) was extremely helpful, she help us book the Bima train tickets to Surabaya for the next day and went to collect the tickets from Station during her off-duty hrs to give us the ticket during breakfast the next morning. Very commendable... best hotel staff I have met during my years of travel. Will stay again.

Clean, comfort bed. The single size is 120 × 200, is it still enough to sleep with 1 young children. The location is in quiet residential. At night (may be above 9p.m) the gates are close, so we have to drive around the blocks. May be the hotel management give an alternative route map to guest who gonna back at night. Friendly staff, simple staycation, simple amenities (soap, shampoo, toothbrush, shower cap, disposable sandals). Recommended !

I had a very nice stay here, actually, I prolonged for one extra night to take a day off on my month-long trip. Rooms are big and clean, but a little bit dark in my opinion, staff is fast and super-friendly, room service is nice. Although people at reception misinformed me - I wanted to rent a motorbike and was told that there is no such thing in Malang. 15 minutes later I was already driving, found small rental 5 minutes walk from the hotel. Food was nice. Location is very nice too, although in the centre, hotel is located on quiet street off the main traffic. Very nice hotel overall.

We checked in 5 Dec and checked out 7 Dec after a terrible journey from Surabaya. The location is the best and I liked the old colonial charm the hotel has to offer. Beautiful old plates were hung on the wall as decorations. The room was really big and they offered 2 large double beds. Some people may not like old furniture in the room and also the old(not spotless looking and shiny) floorings but I loved it! The toilet was modern and clean. Surprisingly, my 76 year old mom and my 2 20(year old) somethings children were not really in favour of the old, furniture but they loved the location and we all slept well throughout our stay. The staff were really very kind, polite, helpful and nice. They are the stars of the hotel and we loved the lobby area. The hotel is in refurbishing process and I am sure it will look more beautiful in future. I will not hesitate to go back to the hotel again in future.

I booked a room for 3 adults for 1 night last saturday. At first, i was so doubt of this hotel. The price was the cheapest and the photos are not so clear. But after 1 night stay, i would say that i'm gonna stay at this hotel again when visit malang. The standard room for 3 adults is very minimalist, but it's clean and the bed is comfort. The carpark is available for about 20 cars. I don't think that i would find another hotel with the same price and same quality with great location as this.