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Let me just say, This hotel deserve more than 5 stars review!! From the very beginning we were checked in with the guest relation (Lala) then waiting in the executive lounge and got a very warm welcome from Made (Executive Lounge Manager) and the rest of the executive lounge staff for example Indah, they were all went above and beyond their duty to showed a tremendously five stars hotel’s hospitality. Made our son’s first bday unforgetable and our stay in Indonesia very memorable. Thank you Vasa Hotel & the crews!! Keep the great work, definitely gonna recommend this hotel to the rest our acquaintance in US.

I stayed there for only 1 night. The hotel is still very new. The room still clean, everything still new and clean. It's a good place for you if you bring younger children since the kids could run all along the room (btw, I stayed in 2 BR). At first, I would like to order food from the room like any normal hotel. Unfortunately, there was still no room service facilities (they said they will have it later on). So they suggest me to go to the mall opposite of Ascott which is still very close. Later on that night, I just realized that my room air con is not working. So basically the room is not cold and I called the front office to fix it. And then the engineering come to our room and checked the air con. At the end, they can't fix the air con so we turn on the air con from the living room and open our master bedroom. It was cold actually but I just feel uncomfortable to sleep and open the bedroom door. Oh yes. In my room, we have washing + drying machine which is very helpful for us. Thank you very much for the washing machine since I could wash all my child's clothes and then I can dry it all up as well after washing. The kitchen utensils is very good. Good enough to prepare most simple cooking. The next morning, all of us go down and have breakfast. The food was quite good but the variety could be better I think for a 5 star hotel. However, we could enjoy having breakfast next to Waterplace apartment swimming pool which is quite good I think. What I love about this hotel: - Spacious bed rooms, spacious living room and spacious bathroom - The price is cheap compare to other hotel - Near to PTC shopping mall - They can access to waterplace swimming pool which is very big What I think they can improve: - They should offer me something to compensate the air con problem. - Parking area which could be a bit confusing - The room could be cleaner (maybe because it's still new so they still have dust on the floor)

Located outside town away city center, Graha Residen offers a nice change of pace. With apartment-sized rooms, the facilities are quite spacious but the furniture, TV and interior decor is old yet well-maintained. As part of a residential community, guests are given passes to the club house which has an Olympic-sized pool. Also, you can stroll through the neighborhood with tree-lined streets in a tranquil setting where you can forget about the traffic and congestion of Indonesia. The restaurant was also quite good, possibly because of the cooking school in the complex. So, for something a bit different and a more relaxed setting, try the Graha Residen.

I went here because the room price is very cheap, less than Rp 100,000/night, including breakfast, though its only fried rice with egg and bread with milk for two guest, but adequate for a basic business traveler who went early and back afternoon for rest only purpose. The area filled with bar and night club / disco and if you don't offended with such atmosphere, then find. But not really recommended for family with wife and children due to mentioned atmosphere. But the room is clean, the bathroom with shower and hot water, and they change every day linen and towels - so fine for business traveler just for sleep and rest. The TV is all local channels, but can be understandable since the room rate is cheap.

got my booking room upgraded because the room i chose had already fulled. Overall the service is good,the staff are very friendly and helpful. The hotel should consider for the sanitary though because i found a cockroach in the basin,though it's not a major problem. The place is located rather far from the mall. So it's best to have a car around for convenience. For people who like tranquility, the place is quite and not crowded. still would recommend to stay next visit.😁