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KSL resort is located above KSL shopping mall with a gigantic TESCO supermarket for almost your everything you need if you do not bring enough for your trip. It is situated near CIQ (woodlands checkpoint to go back SG), city square (Kam Long curry fish head, another shopping place), Taman Sri Tebrau (food such as Tmn Sri Tebrau hawker center, Restoran Ah Piaw, Bankok Spa), Taman Pelangi (Bangkok Spa, Kak Kak Dim Sum), and Taman Sentosa (The Store, Kim Do Seafood Restaurant) )and you can reach all these places within a RM5 grab radius from KSL. I wish to take this time to commend Mohd Faizul of Infusion Cafe that served us on 31st March 2018 between 1030am to 1115am. We are impressed by his customer priority attitude and going the extra mile in customer service and delighted our morning very much.

I've stayed here many times. Big rooms. Bath tub and shower. This is an older hotel, so you can expect some minor issues like old carpet and some wear on the furniture. The hot water can take a while to build up in the shower but when it does rotate the shower head for a great pulse massage. The beds are comfortable. Internet is really bad and open connection, I could not even establish my VPN connection. If staying from overseas get a Malaysian sim card and data plan and run your own internet from the smartphone, problem solved. With your sim you can download grab (uber) app and gain cheap fares. as taxis from the hotel are metered but the Johor taxi mafia will try to rip you off returning to the hotel. Don't forget to add the breakfast to your booking as it is great for western and eastern food. I have no hesitation in recommending this hotel for best location and value for money. Back soon....

We actually book a room as king bed but they given us twin bed as I last min booking n wifi was spoil on level 15 as our room is on ...n we call the manager for help n he come speedy fast n check for us in the end can't n he said move us to a suite room with twin bed n it's speedy fast too... n keep apologize to us n give us 2pm check out as the check out time is 12am... The manager is very friendly n helpful recommend to stay here as it's also near ksl n taman sentosa... This is not our 1St time stay love to stay here... Thanks for the great help on the wifi n gv us late check out... Will be back soon again.

It was a pleasent stay, good deco, courteouse staff, comfortable bed, relaxing enviroment. Location wise it is great, with all the great choise of food selectiom within walking distance of the hotel. Because of the location, traffic is hectic most if the time, so its best to take "Grab" out from Amari and meet your friend somewhere else, because it may take longer time for your frend to come pick you up with the hectic traffic. The pool view room window is way too close for comfort with the opposite apartment, literary can see into each others room clearly. The in room safe is not mounted down to something, and its lightweight enough for a teenager to just pick up the safe. For a 5 star hotel, these can be improve upon. The toilet mini soap holder and cup is the transpatent plastic type, which agian; for a 5 star hotel seems kinda odd. Pool is kinda small but nice, because its not always pack; so one can enjoy by the pool side relaxing. Overall, i would recommend to stay here for friends and relative. Above mention just play to personal prefferenfe and impression. For location, price, and reknown wise; Amari JB is a choise to look at for lodging in JB.

the location is easy access by car,bus and taxi.this hotel is very near plaza pelangi and ksl.lobby is so so but the room is superb.the room is quite big for 2 people and beautiful design and decorations like sofa and working table.the bathroom is nice and with bathtub.breakfast is excellent and many choices.this hotel is one of the best in johor bahru and this is just 3 stars hotel but look like 4 stars hotel.but the swimming pool is indoor,cold and does not look clear.but gym and sauna is basic but it is good enough.

A lot of people misunderstood the hotel star rating. Hotel star rating just base on what amenity is offered by the hotel. Meaning as long as the hotel offer these amenities it still count as part of their stars. Mutiara is no doubt a 5star hotel, it have all the 5star requirement box ticked, starting with their 24hr front desk and room service. I must say their staffs are very efficient. The check-in is smooth and quick. Later, I call for them to bring us extra towels and bathrobe, which they did promptly. On our second night I ask them if we can loan a wine opener and few minutes later their staff came and even help us open our wine. The room itself is a bit small compared to other 5star hotel in Malaysia but it is clean, well equipped and cozy. The bed is comfortable with a lot of soft pillows. We had a good sleep at night. No noise at all and the temperature control are good. They have a full mini bar although its not complimentary and the price is 5 time more expensive. We got a room on the fourth floor facing the housing area. Not much of a view. The bathroom got a complete set of towels and accessories although bath and shower are not separated. Although Mutiara have a fine selection of restaurant, we only have the time to try Capri, their Italian café and we had a very nice dinner here. As for surrounding area, its next to Holiday Plaza and walking distance to KSL City. Theres also a very nice day spa right across the hotel. Overall mutiara for me is a bit old, but still the best hotel in JB. Two thumps up.

My partner and I had a truly great experience at the hotel. The service staff, from front desk to housekeeping, exhibited exemplary five star service. Having stayed in many hotels in JB I can say with great certainty that doubletree is setting new standards for the hospitality industry in JB. I hope this hotel doesn't suffer the same fate as the other hotels in JB that will eventually lapse and diminish in service and upkeep over time. But for now, I have high hopes for this establishment. The only flaw I can think of is how the housekeeping missed out on replenishing tissues in my bathroom. Other than that I want to highlight that the front door team is impeccable in their dedication the work. They are the warmest group among all the departments, ready to offer help and directions. The public bathrooms on the ground floor were also easily one of the best bathrooms in JB, smelling of essential oils and sparklingly clean.

I've seen all these reviews and i'm thinking ,i don't know is it i have low expectation or people have too high expectation . It's not bad for a 3 star hotel . We booked the superior queen room and i tell you it's actually quite big to our surprise. There was even a sofa bed so this room can definitely have 3 people . The cleanliness was good, nothing bothered me except that the toilet floor still had soap when we came in . The staff were very cooperative, very easy to communicate with. We actually went to the wrong hotel initially. Just mind you this hotel is located behind Grand Bluewave hotel , not infront at City Sq . (incase anybody made the same mistake as us hehe) And there's no view (it's facing other building) so don't book if view is really an impt factor for you. Overall i rate it 7/10 :)

Stayed for a night in their one bedroom, it was beyond my expectation and far best stay so far in Johor Bahru. Apartment is newly opened. The parking was quite safe and I can assure that - especially for Singaporeans who have second thoughts on parking their motorbikes in Johor Bahru. The security guards were very attentive, seen them doing round checks in the premises. The check in was swift and the rooms are really clean and comfortable. Check in time was at 3pm but we checked in way earlier around 2pm. Was issued a room key however it was not really ready when we were outside our room. Waited for 10 minutes to be in the room but it is fine for me. Location is good for solo travellers too as the hotel was just a walking distance to Komtar JBCC and City Square. There’s 7-11 convenient store just right at the hotel lobby in case you need to get something urgently. Now, the cons about the apartment was the parking you have to pay on your own. (It comes with a price I guess) And the major turn off - their housekeeper was very rude. Knocked the door several times at 10:45AM to tell us to check out when we clearly knew the check out time was 12PM. Leave that alone, the housekeeper repeatedly knocked the door again at 12PM SHARP. How intense was that. I dont remember requesting the front desk to get someone for my wake up call. She was also rude when we asked the other housekeeper to confirm the check out time. She gave us her unpleasant death stare and walked away when the other housekeeper was apologizing on her behalf. Very rude and unprofessional. I hope the management can look into this matter. Other than that, theres nothing much to point out. Will still give the 5 star rating!

We found the staff at the Grand Bluewave Hotel to be very accommodating. The check in staff allowed us to check in early (5am) and nothing was a problem. The room we ordered was spacious and clean. However the bed sheets did not quite fit the bed. We are both quite tall people so that did annoy us, the sheet ended at your ankles. We had two televisions in our suite but only one remote control, lucky it worked on both. A nice kitchenette but no plates or glasses etc. We noticed lack of information in our room. No folder explaining what facilities were in the hotel, restaurants, bars, day spa etc The only thing was a room service menu. We would of liked to know about dining and things to do close by and how much the internet in the room would cost us. The pool was beautiful except for the very rough pebble edging. When it would of been built it would of been lovely and smooth and nice to walk on. After years of chlorine eroding the edging the pebbles were very rough and sharp. You could not sit on the edge of the pool without snagging your bathers. Im surprised that nothing has been done about this already and it's got to this state. Another poolside matter is no food or beverages around the pool. We would of loved to of had lunch or even a drink around the pool. I have been to other hotels which provide you with a room service menu and a phone (next to the fresh towels) to order and they will deliver to the pool. This was not an option. The hotel could increase their revenue by providing better service to their customers. Breakfast was ok, as for western food it was not the best. I understand that not many westerners probably visit this hotel and the indian/asian breakfast option was actually better. With Legoland now open and potentially attracting more international tourists, an improvement on the above items would benefit the hotel. One more thing, adding your email address to your website would be appreciated.

Celebrated our anniversary there! My girlfriend loves the surprise unexpectedly planned by Belllo team. I could say, you can't even get this kind of standard at other 3-star rated hotel. I only managed to check-in at night, the staff(forgot to see the name) really has good attitude and provide awesome service. Not all the staffs there has that kind of good attitude thou. We gotten the 4th floor. Our room is good and clean! No issue with the bed. Some noises can be heard when people are shutting doors or whats not. But seriously, is a norm for 3-stars or below hotels. Hope that they can maintain all these in the future. There is security during the night, food eateries everywhere. Loads of cafes and traditional food right opposite towards Trus. Except that they are having construction which blocked the whole row.. so have to actually walked a longer way. For lazy people like us, every essential needs are just few steps away from hotel entrance. Even when you are hungry at night, no worries. You will be able to find food! The best gratitude I could give this hotel is that i will definitely be back again. Just hoping that they won't put up their price too high. Tried these during their opening promotion.

Top notch hotel. My wife and I stay here about twice a month as we visit my mum-in-law who’s Malaysian. We have gotten to know all the staff by name. Management, front desk, security and even the house keeping. Every time we’re there, they have gone out of their way to make sure we’re comfortable. The rooms are clean, large, and well maintained. Breakfast is really decent too. Or so my wife says, as I’m always asleep at that time. If we have a quip, it’ll have to be the way the blinds in the toilet are angled. If you have a room facing the City Square office building, I’m pretty sure they can see you. Still, I’ve brought this up to both the front desk and security to inform the management. So I’m confident they’ll get that fixed soon. All in all, this is without a doubt, the best hotel in central JB for us. And yes, we tried the 5 star ones too. Hotel, 4 stars. Staff, 10 stars. Keep up the good work guys!

The location is great near taman sri tebrau and KSL city. The staff were friendly and helpful. Room were clean and spacious despite furniture abit old. Two bad thing about this hotel is the buffet spread for the breakfast and the tv channels variety. The buffet spread too local no western or international choices also limited option. For the tv channels there are simply no english or chinese movies channel nor the infotainment choices like discovery or national geographic. This can be improve.

I read one of the reviews that she booked this hotel to celebrate a birthday and requested for decorations in the room and actually got it. So my boyfriend and i were just thinking of whether we should stay for the night after doing some visitings, and we were looking for affordable yet convenient location to KSL since we would hang out there till late. And i managed to grab the last room here at 1pm on the same day. Made my request in the box during booking - requested for a birthday decoration as it would be a surprise + an anniversary staycation. You know how such special requests usually wont go through to the hotel, or maybe some hotels just dont care / bother. So i tried my luck and left a request whether i get it or not it'll just be a bonus since i already got to book the room at a steal! :) But to my surprise, i actually received an email reply from the hotel to say they have noted my requests and will get it done. I replied back and told them if they cant make it in time for my check in at 4pm, they can do it by 10pm. But by about 3pm, they replied that the decoration has already been done and i could check in anytime. I was really impressed. We walked over from KSL about 7mins walk, and upon check in i was told that the hotel actually gave us a free room upgrade. So instead of 1 queen bed, we actually got an extra single bed in the room. Which was a really nice gesture. Just nice my sis was in JB too so she came along and we had a mini birthday celebration for my bf. I would really like to thank the staffs of Hallmark Regency Hotel especially those who had replied to my emails during the course of my pre-stay and stay (cos i had other carpark questions as well). Thanks for letting us have such a memorable and wonderful stay, and at such an affordable price. I would definitely recommend my friends and come back for my future staycations in JB. :) 5 stars is definitely not enough! heh Cheers!

we have stayed with the original Belllo in JBCC and loved the cleanliness and prompt service. So this time we decided to give the grand Belllo a try while it is offering grand opening prices. Compared with the original Belllo, the grand Belllo is - much more spacious and newer -less convenient in terms of location, but they do offer free shuttle between hotel and JBCC, KSL, Taman Sentosa and Taman Melodies. - not as clean, which is the biggest disappointment. we found stains on the bathroom door handle, bed sheet, and pillows. It is definitely not making sense considering that this hotel is only 6 months old. Hence if it stays with current price, which is on par with Belllo, we will consider both. But I'd the price eventually significantly goes up, we'd prefer to stay with original Belllo.

hotel and room well decorated -- room is spacious & love the sofa lounge along the big windows. perfect for getaway shopping + seafood dinner weekends at JB! location a little offbeat. Surrounded by hotels with upclass dodgy nightspots. No cabs around -- hotel staff can call cabs in for you. Surcharge is RM2 (cheap!standard meter charge), waiting time about 5-10min. no business centre and reception staff not very well-trained/conversant in English. cab ride from customs only RM 5 to RM 7 bucks by meter (don't take the touting cabs!! quoted 15-20 bucks!) cab ride to Taman Sentosa for seafood dinner also less than RM 10 only.

I asked for a room with a sea view or sunrise and I got it. From across the causeway the hotel looks like a gigantic white square that's a bit far. But I'm wrong of course. The building is actually triangular, with 2 sides facing singapore. And it's a short and fairly cheap taxi ride from the ciq complex. You can even take a bus if you want to. With the only seaside kfc restaurant in jb within 15 mins walk from the hotel and a few food joints and convenience stores nearby, amenities are in plenty. There are a couple of nightclubs bar girls to keep you company but the shopping complex is a shambles, only marrybrown, Watson's and a minimart functions, with the duty free stores as well. In a nutshell it's a good hotel to drink till you drop and stumble back to. the room is clean and spacious and rather comfortable, with a cooling air con and a nice but tired looking bathtub. Everything is quite where you'd expect it to be; it's a luxurious 4-5 star hotel of the yesteryear and no one is going pay for more. Improve it and lose your usual stoke of business customers with no guarantee that the younger generation can afford the pricetag of a luxurious chic designer hotel with no brand name. Because I stayed 3 nights with a price tag of only 2 nights without breakfast, it was rather good value. But on the customer retention note, there are better 5 star hotels of the same price range which is more inviting, in a more convenient location, comes with breakfast and without a sea view to stay in. It is still worth a stay, if you're into picking up Vietnamese girls at the bar, or if you're good at convincing young lady clubbers that you've got something interesting in your hotel room that they'd not regret seeing. In the latter, I suggest the hotel improve their bathtubs.

Our 2nd visit here. Fairly new and nicely decorated hotel with lift to hotel room, and friendly reception. Good walking distance from city square 5-7mins, including one short stretch of stairs. Room is comfortably sized with large nice bed. Sheets are clean, housekeeping is acceptable, facilities are basic and includes mini fridge, bottled water, clothes hanger, clear towels, basic toiletries and hair dryer (by request). Nice and basic interior deco with shophouse windows and semi-blackout curtains. Bathroom with exhaust was good. Overall great great stay. Only consideration would be sound insulation -was not the best, nearby construction noise could be problem for light sleeper. For perfection, consider better toiletries, more tv channels and hot water for late night supper!

This was my second time staying at Bliss. We chose a different room this time, but still Designer Boutique. The price is good, and the room was very comfortable. The bed was comfortable, there was a big television in front of our bed and a cosy little corner in the room with window view. One of the hotel's strong points is its location. It is beside Pelangi plaza and very near to shopping malls like KSL and City Square, and just a stone's throw away to eating places such as Taman Sentosa and Taman Sri Tebrau. It is easy to get a cab as you can get the staff to help you call. As the hotel is quite new, their weakness is in the handling of paperwork and admin matters which I think will improve over time. Sometimes my card key can't work, or they thought I was checking out a day earlier by mistake. However when my shower head was spoilt and I needed an extra pillow, they were very prompt in their service. The breakfast here is not an international buffet. But for the rates we are paying, I think it is a very decent spread. They have cornflakes, otah, nasi lemak, fried rice, kway teow, nuggets, kueh, bread etc. Also juices, coffee and tea were available. I really enjoyed my stay here, the hotel was kind enough to give us late checkout. The rooms are beautiful. And we will be back again How

In my previous review of the same trip I mentioned some info is missing from agoda when I booked but a phone call tobthe hotel cleared my doubts. For the benefit of others, Hotel CIQ Johor Baharu hotel rooms are like this: Standard - single bed Superior - double bed Deluxe - one single bed one double bed Family room - two double beds Booked one superior and one deluxe room as the family room was fully booked as it was the year end school holidays. Rooms were clean. Newly renovated. Lift/elevator was new and uses touch screen buttons. Confortable pillows and mattress. Toiletries bare minimal and only 200/250ml of water in a sealed cup provided. Bring your own hair dryer and toothpaste/toothbrush but there are at least 3 sundry/convenience stores nearby and on either sides of the hotel like a few steps away selling all yr necessities and bread, snacks etc. A stone's throw from restaurants, Chinese or Muslim food available at nearby restaurant/shops. In room internet erratic. Fast enough but my devices kept getting disconnected. Overall value for money for the size.

We stayed at this hotel for 1 night and booked for a family room. The room was very clean. This family room doesn’t have any windows, so you might need to inform them earlier if you need a room with windows. Staffs are so nice and helpful. There was even a ‘mini grocery store’ at the lobby - which my kids love it! It is one of the best value hotel i have stayed. Thank you 😁

I spent 30 (thirty) days at this hotel and I felt like home. Very polite and helpfull staff. Taking a taxi is a matter of walking about 100m to a main road and wait for no longer than three minutes and a free taxi will drive by :). About 4-500 m is Danga City Mall with UO store. The KSL bus has a stop next to the mall and costs one MYR to CIQ and JB Sentral. Taxi cost less than 10 MYR. The hotel was refurbished and has new tiles in the rooms and bathrooms which is very clean. After nine days at Grand Bluewave Hotel ***** (ultra noisy air conditioner and neighbour rooms with direct view at me in bed) and 31 days at Berjaya Waterfront **** (changed four times the room due to no hot water or air conditioned) I found Golden Court the best value for money by far. The included breakfast is very handy.

even before i book from agoda i have been staying in this hotel for a few times but with agoda the price is better and i was surprise that they have cable tv now with star movie it was something new for this hotel where they don have it before and the guest will not be boring even they wanted to stay in the room for the whole day it's a regret that they do not have wi-fi in the room hope they improve on this

Location-not my first time in this location as it is near the CIQ to Singapore but without car park. Therefore only suitable for flight travellers via SIN or JHB airports or bus. Those who drive from other parts of Malaysia, sorry no parking. Eats-just around the corner is Meldrum Walk, if you do not fancy hawker food, City Square Mall is just nearby where you can get higher end food. BEWARE-there are some vice activities and prostitutes may be hanging out outside the hotel, but as long as you avoid them it should be ok. Staff-There was one elderly Indian man-Senior staff? Very courteous and professional as a hotel staff. Facilities-very good, booked the room with window and it was big and spacious for one person. Facilities-TV Channel. Fox Movies...Wowww, this is one reason that I wish I could stay longer and more in my room. The availability of movies means you have your own private cinema from the bed. Quite hard for a business traveller like me to leave the room though xD

A good hotel at an excellent location. Centrally located. Quiet location except for the occasional locomotive sound. Grab fare roughly: Larkin Sentral RM8. UTC JB RM8.00 JB Sentral RM7.00 KSL Resort RM8.00 For the hotel rate you pay, this hotel is very good. Hot water shower, toothbrush, coffee making facility, LCD TV and dressing/writing table. Best rate will be when you book through Agoda. Beautiful stay.