Find hotels in Kushiro Marsh Observatory

I realised just before checking in that I’ve made a mistake in booking a twin room for 1 guest instead of 2. The staff was really great and immediately allowed a complimentary stay (with breakfast too) for my husband. That really impressed me. The breakfast provided is excellent. This hotel is very comfortable (even without the onsen) and there’s free flow of coffee at the lounge. In the evening, they also served complimentary wine and a supper of rice with Japanese venison curry at the lounge. In addition, there were a range of pillows, shampoos and hair conditioners at the reception area for guests to choose. I strongly recommend staying here when you are in Kushiro.

The location is at the end of the main road, and between the hotel and the main district, there is no shop nor food at night. You would need to walk 10mins to the main district where most of the shopping and food are at. We had a rented car, so it was not a problem for us, 1-2mins drive. The hotel faces the sunset, from the room I stayed, I had a almost perfect view of sunset, and I have a good view of all the other hotels along the coast of the lake. From my perspective overseeing other hotels, I believe this is the only hotel with a good view of sunset without popping your head out of the window. The room was very clean, we had a room with two twin beds and includes a Japanese style tatami area, its a huge room considering that many hotels in japan are relatively small sized. Most of the staffs at the lobby do not speak english well, but always try their best to communicate with us when we need help. Perfect customer service I would say. You can see the sincerity of wanting to help you with your queries. Breakfast and dinner was alright, not exceeding expectations.

One of representative hotel in Kushiro. Room has nice view as I expected. Big window helps to enjoy the city view of Kushiro. Linen of bed was so fresh and clean enough to feel me want to sleep more and more. I think it could be difference between 3 stars hotel and 4 stars hotel. View from breakfast restaurant located on 17th floor was even better. Had nice stay in this hotel so much.

Basically we enjoy every moment of our stay in La Vista. We feel pleasant with the welcoming drinks and the natural ambiance of the resort! The room is so spacious and we love the view from our room, it can overview the forest and partially river scenery although we booked a mountain view room. Love to take a hot dip inside our room, we are so lucky to see some deer hanging around at the outdoor at night!!! The hotel is so lovely to provide some snacks, coffee grinder and a tea set for us to make our own coffee and tea! We love the dinner, which is kaiseki style and the seafood is so fresh, it took us 2 hours to finish our meal! The public onsen is the highlight of our stay as well, we love the outdoor onsen with forest view compare to the private onsen which have nothing special to shout of. There is a free ice cream and ramen at night after the hot dip. Also, the staff did arrange some carnival activities at the lobby :) Overall, we love this resort! Thumbs up!

Last spring break, I stayed two night at Hotel Crown Hills Kushiro. Based my opinion, this hotel is located very near from JR Kushiro Station. Around 5 minutes by walking. The receptionist is very helpful. They borrow us the umbrella when it was rain without any charges. They could speak little English but they need to improve their English skill. The room is very pleasurable. There is a big window inside and we can see a view from the room. The room is little bit small. The king bed and the pillow was quite comfortable. The bathroom is very comfortable and clean. There is a shampoo, body wash, hair conditioners, tooth brush,tooth paste, and hair dryer inside the bathroom. Overall I was pleased by the room, cleanliness, friendly personnel, free wifi, quite room, and bath room. I will stay in this hotel again when I am in Kushiro.

we had a lovely experience here. the rooms are pretty and the staff are just great, nice, friendly and can converse sufficiently well in english. they are very helpful. the hotel is literally across the kushiro station (which is also beside the bus station--which is important because train routes are limited and buses are necessary to travel to other sightseeing destinations) and walking distance to the recommended sightseeing spots in kushiro city (the bridge, the washo market, etc). this hotel is both nice and in a good location. just very happy to have stayed here. the only downside probably is the fact that they do no have wifi in the lobby and the pcs available for use at the lobby were not working or were quite slow when we were there. if you are not bringing a laptop, you can actually rent one, at a reasonable price.

It is very difficult to communication in Japan with my limited Japanese. I lost a parcel at the New Chitose airport. It is a Wifi card. No one can help me even the wifi rental Company. Axia hotel did help me a lot. When I was not able to call the post office at New Chitose airport. She help me to call the post office and help to send the lost parcel from Airport to Hotel. She is the best staff that I have even met.

It always feel good & safe to be able to find your hotel easily. For Super Kushiro, you just have to look left from the moment you step out of the train station and you will be able to see the white building with big yellow signboard, hence it feels like a dependable landmark which you will never get lost. Very friendly staff who will try to differentiate from your expression or perhaps body gesture, if you are new or current guest and differ in their choice of greeting. Breakfast is not bad and you get to see trains and sky light up. Pillows to choose and small sample gifts for your stay. Don’t expect a big room but it’s comfortable enough.

The hotel is conveniently located within walking distance from the Kushiro JR station and bus terminal. It provides services such as coin-operated washer and dryer,  complementary breakfast and curry rice dinner, plus pickup/dropoff to/from the JR station. The hotel room size is comparable to typical hotels in Japan and Wi-Fi is accessible from the hotel room. Overall, a value-for-money hotel package.