Hotels near Pa Phru Tha Pom Khlong Song Nam

To say we were impressed would put it lightly. Due to the dedicated helpfulness of the staff everything from the moment our scheduled transportation picked us from the airport everything ran so smoothly. We were blown away by the level of hospitality and friendliness of your staff. We thoroughly enjoyed our sea view rooms, the style and layout was just lovely. The staff made it so easy to book tours and excursions and make very helpful suggestions of things to do. The location is the best I’ve ever stayed at in Krabi, and being a little off the main road lead to a very quiet and relaxing atmosphere. Breakfast service was quite possibly the best I’ve ever had, in all my travels. The kitchen staff worked so seamlessly for each guests to have a perfect way to start their day. Every lounge chair by the pool, every restroom, every dish was spotless. The staff’s attention to detail and cleanliness is unrivaled by most other hotels I’ve stayed at.

Booked from 21- 23 February in a deluxe ocean view room for my wifes birthday as we travelled around Thailand and with a bit of trepidation as some reviews were a touch negative. All I can say is its fantastic - a 9.5 score easily from us. Theres a few very minor points - the TV is small and old - but you won't want to be in your room as outside is so fantastic. The service at the beach bar is a bit chaotic. Broadband is only free in the library and lobby and chargeable in your room which is mean. For true ocean view you need a top floor room as the palm trees block the views. But thats it. We are so glad we ignored some of the reviews and booked. It is basically an island location as its seperated from the best bit of Ao Nang by about 50 metres of rock. You can walk up the cliff - the monkey walk- otherwise its a free speedboat which takes you further down the coast to Where all the boats and boat trips launch from. We found the boat service no hassle at all but you have to book it to guarantee your place so you just need to think a day ahead. I think some of the reviews talking about the boats, sunbeds, baggage, etc refer to when the hotel was packed for chinese new year, etc probably best to avoid but for our dates no problem with boats, baggage, getting sunbeds, etc. Remember its on an island basically so think about all the logistics they have to do getting everything on and off from staff, food, towels, customers, etc. but thats part of the charm of watching the boats come and go from the long pier. The beach is gorgeous, private, sandy and empty. The views of the sea and rock formations are stunning, the pool is the best I've ever been in - really 4 pools in one with fountains, waterfalls, kids area, a cave and wonderful views. All the restaurant food was top quality and the Thai buffet and dancing night was great. Service superb. Engish speaking. Breakfast very good quality and choices. Definitely a 5 place with all the little trimmings plus 10 views.

In general, everything’s is good! 1) Location of this hotel is good, quiet & easy access to many place just by walking distance. However, we rent a bike to move around and the hotel provide parking area. 2) The hotel prepare for us a breakfast box on our last day as we depart 6am early in the morning on our last day. 3) Hotel room is beautiful, we love it so much. We can get a beautiful room with such a low price. The room is worth of money. 4) We get a malfunction air conditioning room during our arrival, so we request for changing room, the staff is so friendly and quickly change the room for us. 5)The hotel have alots of great facility, such as pool, bar, welcome drink token, children room, PC for gaming, Play Station ( not functioning ), gym, towel for outside beach usage, umbrella at the reception and many more facility which we can request from the hotel’s reception. But there is still some improvement needed!! 1) The pool do not have towel all the time, when i ask the staff for towel after swimming for more than 1 hour, the staff told us we need to wait for 30min for the laundry to prepare the towel. 2) The morning breakfast looks like alots of variety especially with those picture they send to us before we made booking, but actually it just very simple menu. The 2nd days we already feel bored with the breakfast. 3) The staff refill those breakfast dish very slow, many guest need to wait for quite sometime for them to refill the food and it wasting time of waiting. 4) The housekeeping do not replace the necessary toilet amenity such as cotton buds & sanitary bags on the 2 days of our stay and we need to request from them. 5) The online messaging team reply our message very slow, it may took more than 2 days to reply our request via messaging. Overall, our stay is wonderful. We will come back again to stay here in future when we visit Krabi and hopefully by that time, the hotel services have lots more improvement.

We had traveled to Krabi in the last week of Oct 2016 (off season) for our honeymoon. After months of research and tracking we finally narrowed down on a couple of resorts in Aonang- Orchid being one of the top most. The reason being it is very close to the beach (2-3 minutes walk), we fancied a good bathroom and a balcony with a good view. Agoda had the best price to offer, compared to all the other sites (we tracked across all possible sites). Post booking, we had informed the resort about our purpose for visit and had requested for a high floor room with the best possible view. Both of which was duly addressed. We checked-in immediately, which was around 2 hrs prior to the official check in time. The room was perfect- they had set up the room for our honeymoon (no extra charge), top floor, the balcony with the view was exactly what we wanted- beautiful, best part was the bathroom- big size with a decently sized bath tub which could accommodate two. The room service was top notch- very much similar to what a fancy resort offers. Breakfast was decent but the same menu every day. But that is how most of the budget resorts have it anyways. Breakfast spread consisted of - choice of egg, bread, croissants, bacon, sausage, seafood fried rice, chicken, make your own salad with multiple dressings, fruits, tea, coffee, juice etc. Staff was very cordial. We were mostly into activities and were hardly in the resort. But still we did not want to compromise on the luxury and a comfortable stay. I would highly recommend Grand Deluxe Pool View to couples who have the following checklist: 1. Resort level comfort and luxury which is also easy on the budget 2. Very convenient location ** High floor rooms have the sea view, so try to opt for that ** Breakfast can be opted out (which saves a few bucks + there are much better Thai food being offered just outside) If you are looking for luxury and a relaxing stay- opt for the pool side villa (but that would be high priced).

After having travelled to many other islands this hotel was heaven! Being Canadian we are used to a certain life style and comfort this hotel provided just that. Sugar Marina has the same feel, comfort, cleanliness and service as a Sheraton in Toronto would have. Check in was awesome, great staff and quick service. The room itself was very modern, clean and comfortable. The washroom to the shower was very nice and clean. The morning breakfast could've had more American breakfast options such as potatoes or beans. It was mainly meaty foods making it hard for myself as a vegetarian. Other than that very clean and modern looking. The overall appeal of this hotel felt like home, especially after travelling so much this hotel was the cheapest but yet the best! Location is great, within 10 min walk you can get to the main area of the beach and longboat taxis are across the street as well.

I booked this hotel at a last min notice as my partner and I decided to make an impromptu trip (5D4N) to Krabi. For the price that we paid we would say that BlueSotel definitely exceeded our expectations ! Pros - The staffs here are really polite and helpful. Plus, they could speak decent English ! - Location was spot on as it’s just a few mins walk to the beach. Also, there were many nice restaurants and convenience stores located a stones throw away - Room was really fantastic, as all of them comes with a balcony. There was a rack that allowed us to dry our clothes too. This really came in handy throughout our trip ! I would appreciate if most hotels had the rack so that people wouldn’t encounter issues when they want to hang their laundry out to dry. Basically, we had nothing much to pick on about the room given to us for our stay. - Room service was really efficient as we didn’t have to wait long when we request for things. They cleaned up our room really well too. - Price wise, for a last min booking I would have expected to pay a higher cost for this hotel but no ! In our opinion we felt that the deal we got was really really cheap. For a hotel like this we definitely felt that it was super value for money and we got a steal. - Facilities wise we didn’t really get to check out much of it as most of our times were spent out of the hotel. But I must say the pool area looked quite fancy and the public washroom was really clean too. Cons - The only issue we had with our stay was that the water heater wasn’t really consistent. There were times when the water would transition from really hot to cold and it’s definitely not enjoyable to shower in conditions like that. Overall, we would definitely recommend people to give this hotel a go as it checks all the box in which a traveller is looking for. It’s definitely value for money and I would advise to book this place if you’re looking for somewhere nice yet cheap to stay. Cheers !

Hotel : check-in was quick and fuss free. Booked a Deluxe Room, spacious and there’s balcony and sofa for a very reasonable price. Bed was super comfy and room is definitely clean. Free mini bar top up everyday. Don’t forget to bring your toothbrush and toothpaste as they don’t provide them. Hotel location was perfect for me surrounded by plenty of muslim/halal foods. The hotel restaurant is not halal, yet there’s bread, pastries and egg live station which you can consume. Hotel staff is very helpful, they help us with booking of chauffeur service from hotel to the airport for 600baht. Hotel provides umbrella in the room and beach towel too! Hotel to Aonang beach took us about 20mins walk which i’m pretty lazy to walk hence we rented a bike for 200baht per day (prepare a refundable deposit of 3k baht) We went for island hopping which cost us 2400 baht for 2pax include all taxes. (tour counter can be found opposite the hotel beside Bangboo restaurant) Don’t forget to try Firdaus restaurant beside the hotel as they provide nice halal seafood and there’s a cart right in front of the hotel selling pad thai (cheap & nice!) There’s a short night market outside the mosque selling street food, don’t forget to try the mango sticky rice, i bought that everyday it cost only 50baht! Massage parlour is all over cost between 200 - 500baht (i went twice 😊 ) Overall, Krabi is a nice place to relax. I never regret choosing Marina Express tho it’s not located in front of the beach.

Pros The location was great, close to everything. The hotel was nice with decent breakfast and pool. The staff were amazing. So helpful when trying to book trips and when one of the group fell ill. Cons The hotel is across from a pub with a band until 1/2 in the morning. They play the same songs every night and unfortunately it’s quite loud through the into the rooms.

This hotel is a hidden gem. It is not 5-star but it has everything we needed for a very pleasant stay. The front desk staff are friendly and helpful. Our rooms were large, clean and the bed was comfortable. Another review suggested that the lighting was poor but we did not find it a problem, although the light fitting in the bathroom was a little low. We don't usually eat in hotels but we tried Umbertos and had great food and wine at reasonable prices. As we had driven from Penang, transport around Krabi wasn't a problem but car parking is very difficult along the beachfronts. The hotel is just within walking distance of the beach and there are lots of restaurants along the way. The best bar we found was the Full Moon Bar, which has a great live band, about half way to the beach.

the hotel is located near the aonang beach. it is not facing the beach itself but is within 5-10 mins walk to the beach. the hotel is also located along the busy street. macdonald's, swensens and starbucks actually shared the same building as the hotel, it is directly below my unit. at night, there are many street hawkers just outside the hotel road, cheap food and shopping is easily available. for my package, i was served with welcome drink, hot towel and a welcome fruit platter during my check-in. the check-in was fast and no hassle. i've booked a deluxe room and the room is big. beside the double bed, there is also a daybed by the side. the balcony is very big too, facing the cliff and part of the open sea. there is no bathtub in the room, the toilet, shower area, wash basin and dressing area are all separated, which make it a bit awkward. besides the thai tv channels, there is also bbc news, star movies and sports channel available on the tv. there are 2 restaurants, the cliff restaurant that serves breakfast buffet and korean restaurant that is by the poolside. the breakfast consist of thai food and normal western breakfast. they do change the menu for the thai food daily. there is also a in-hotel spa - chabu spa. it does not provide in room service but it is located within one of the rooms. it is very clean and the atmosphere is pleasant. however, it is about twice more expensive than any other massage spa outside of the hotel. internet pc is provided foc at the lobby. wifi is available at 150baht for your entire stay. the connection is good and fast. there is also a concierge service at the lobby, the tour packages offered are the same as the tour agencies outside and i will recommend to book your island hopping with the concierge as there is not much price differences. however, it is about cheaper if u book your return airport transfer outside. the taxi will still pick u up at your hotel lobby.

Superb hotel with superb services. Staff are professional, friendly and helpful. I liked their behaviour, especially whenever I needed any help they were very cordial and helped wholeheartedly. And the travel guide normally sits beside the reception, is a very nice and helpful person. He helped me to rent the bike and also to book ticket from Krabi to Phi Phi island. And there are many halal restaurants nearest the hotel. As I'm Muslim, I found the masjid is also in a very nearest location. If you go to Krabi, choose this hotel for the best services and for a memorable tour.

Quiet, beachfront with easy access to restaurants, convenience stores, tour operators, laundry and taxis. Saltwater pool and small gym. Oceanview rooms with balcony have best view. Breakfast fresh with good variety, generous portions. Ammenities in room include flip flops, robes and continous water supply. Bed large and comfortable. Reception (Asst. Mgr. Tukki) and all other staff very pleasant with limited English. Downside: small room size with no luggage racks and no closet or shelves for clothes. WIFI is unreliable in the room. Overall very pleasant hotel.

We had a very positive stay at this hotel, although the location was not the greatest. It was a bit of a hike from the Ao Nang town and night life. It was across from the beach, but that beach had a lot of long tail boats parked in the way. The hotel staff and the actual accomodations were by far the best part. The rooms were very clean and comfortable. The hotel design is very quaint and pretty. The staff were so welcoming, friendly and so helpful. They helped us book several day trips and excursions, gave us lots of helpful information and even let us check out late due to a last minute trek we joined. They were the friendliest staff we met during our trip to Phuket, Phi Phi and Krabi.

Having stayed in so many hotels in my life including 5 star hotels, I think this was the best customer service I have ever received. The staff are so polite, accommodating and helpful. The rooms are spacious and so is the bathrooms. I received a wonderful welcome when I arrived and ask if they could kindly would change my twin room to a king size bed, which they did immediately and guided me around the hotel. They have good breakfast and good restaurant. The hotel is also in a fantastic central, but quiet location. 5 minutes to the beach and jetty to take boats to Railey Beach. % minutes from the main shopping street. I went around to check other hotels in the area and had booked into Vogue hotel prior for one night. I regretted heavily that I did so. Save your time and money and stay in Centara. You will hardly fail. WHhen I wanted to check out they allowed me to stay until 2 pm free of charge.

Overall, apple of a day hotel is more than satisfactory. Hotel is clean, staffs are helpful, location is great and many restaurant near by, walking distance to ao nang beach. Hotel buffet is not many to choose but still ok. Like the juice bar so much, it's a way of starting new day with healthy life style. Next time, if I visit krabi will stay again. Instead of staying at hotel at railay beach area, I will stay here and just go day visit to railay beach. Railay beach hotel are not worth money and not good food around that area though the beach is nicer there. There is a swiss cottage beach trip package seller near apple a day resort, they offer the best beach package, cheaper by 400-500 bhatts than other tour company. We booked and use airport transfer from there 150bhatts per person. It is cheap and affordable when taxi charge 600 bhatts. Overall location, cleanliness and food wise, apple a day is the best choice.

The quality of this hotel was evident from the minute we walked up. The building is only a year old and still in immaculate condition. We originally booked a room on the 3rd floor with a garden view. The staff were not only friendly, but they upgraded us to a top floor room with an ocean view for no extra charge. Their English wasn't great but they were trying their best and that was greatly appreciated. The rooms were very clean and well thought out. The overhead shower was amazing!! Beds were quite comfortable compared to other "high ebd" hotels we have stayed in here in Thailand. The location is close enough to the beach, but far enough from the nightlife noise. Very close to the 8.98 Cafe which is a must for safe, delicious food. We are currently back for a second night after a very uncomfortable stay in Railay where were both got good poisoning. Wake Up Aonang is absolute comfort away from home you can trust. I would highly recommend this hotel to anyone. Well done Wake Up

We booked our stay here based on other traveler reviews. We are so glad we did! This was among the best lodgings on our trip, and also one of the least expensive! This is a hidden gem and we will definitely stay here again. We were pleased with the room, which looked exactly like the pictures. Our bungalow was clean, modern, and lovely inside. Comfortable bed, security safe, good aircon, and coffee/tea for the room. Absolutely no complaints about the room. The grounds are green, lush, tranquil. I spent time just walking around the resort, taking pictures. The pool was clean, attractive. The entire resort was well looked after. The staff was efficient and helpful. Service was efficient. Laundry was done quickly and well. They helped us rent a motorbike, which was brought directly to the resort. The arranged a shuttle to the airport. When we checked in, we also booked an additional day at the last minute. We had to move to another room on the last day because ours was already reserved. But the staff did a wonderful job, moving everything for us. They also offer a breakfast buffet in their open-air dining area. It was attractive and the food looked good, but we did not eat there so cannot say anything about the quality. I believe it was traditional western-style breakfast. The downside: It is not near the beach. The resort does offer a shuttle every couple hours down to the beach, but you have to find your own transport back, or walk (which is what we did). However, this is minor, and I enjoyed walking through the town, seeing the sights and the shops. overall, however, this is a little hidden treasure and was one of the high points of our stay in Ao Nang. We have already recommended it to friends traveling to Thailand.

Nice stay at this hotel, it is only 2 years old and has a fantastic view at the poolside of the mountains. Contrary to what I read about other comments about rude staff I found them to be very nice and pleasant and very helpful in addition very professional. We stayed in a standard room booked online and payed approximately £25 per night with Various discounts in low season the rooms were modern clean and very pleasant but are quite small but we knew this before we booked so no complaints there, probably the only minor complaint I would have is there is insufficient storage space for clothes and we had to leave half of our clothes in the suitcase under the bed. There is a safe, fridge and wall mounted flat screen TV with about 52 channels however I couldn't find one English speaking channel during our stay, there were French Indian Spanish......so I was really surprised at this infact it's a first as nearly every hotel has either a bbc or American news channel, however we didn't come to watch tv so it wasn't a big deal. Very pleasant well designed bathroom with a good shower and provision of liquid soap and shampoo dispensers. Breakfast was good with an egg station that cooked eggs and omelettes to order, for a snack they done great burgers at reasonable price, drinks are quite expensive but there is a happy hour from 5pm. - 7 pm where local beers and cocktails are 2 for 1. The Internet in my room was slow but worked good in public areas. My biggest disappointment was when a huge group of southern Asians turned up and there behaviour at breakfast time and around the pool was barbaric, in addition they let their children run wild throughout the hotel pressing playing in the lifts screaming down the corridors etc.... Although not the hotels fault who they let in, I did think staff and security could have been a bit more assertive......luckily for us they were only there a couple of days! In general apart from my last gripe a very pleasant stay and would definitely go

i was there travelling alone and the staff were so friendly and helpful, i felt like they became my friends almost immediately. they even surprised me with a birthday song and cake (but in actual fact i was there to get away from all those city-people activities and the hustle and bustle), which i really appreciated! the swimming pool had to be one of the best i had ever seen in any resort or hotel i had stayed in and the resort was beautifully designed with wooden walkways and all rooms with balcony overlooking the pool. rooms were clean and well designed. not that extremely spacious but definitely not small, but it opens up onto the balcony, which i though was really nice... and it made the room seem big. i would say it was the perfect size. my only gripe was that the hotel was across a river between the main tourist thoroughfare and required a 10-15mins walk inclusive of careful treading over a wooden pedestrian bridge which would probably totally disintegrate in about 2 years time. the hotel, however, was in a very quiet part of the touristy area and therefore was great for a quiet getaway. the beach was just a minute away from the main entrance of the hotel. and this beach is much nicer than the one in front of the main tourist spot. highly recommended!

We stayed here overnight on our way back from Railay. We were travelling with a small group of friends and our 18 month old daughter. I found the quality of the staff at this hotel to be some of the best I have experienced in Thailand this trip. Staff were friendly, cheerful and would go the extra mile to assist with questions and information about the area. The rooms were a good size, with modern fixtures and very well maintained and cleaned. The building we stayed in didn't have a lift, but it was not difficult to walk to the third floor (top), I noticed the building attached to reception did have a lift available. The hotel is located about a 15-20 minute walk from the beach and is surrounded by a variety of restaurants, massage parlours and shops. The night market is next door and provides a good variety of dinner choices as well as some entertainment and shopping. We would definitely stay here again if we were in the area.

We have been to Ao Nang many times and had stayed in another nearby hotel (Centara Anda Dhevi) and knew the location of the Deevana. Since our usual hotel (Dhevi) was a little expensive this time we decided to go for the cheaper option of the Deevana. We expected that we would get what we paid for but were pleasantly surprised. It was a similar standard to the Anda Dhevi but at about 2/3 the price. Being a larger hotel the Deevana also offered some facilities that the Anda Dhevi did not. So we were very happy. We also stayed in the Cliff Beach resort on this visit to Ao Nang and for a similar price (garden room at the Cliff Beach) the Deevana is probably a better hotel except that its location is not as central. We are a family of 4, two boys aged 15 and 12. We have travelled extensively in Thailand and have stayed in a lot of other hotels with which we can compare. We stayed 4 nights. This is a four star hotel and that seems about right. The check in was straight forward. Our rooms (we booked two) were not quite ready (we arrived a little before 2pm) but they expedited the cleaning and gave us first one room followed shortly by the second. We booked two adjoining rooms, one with a queen bed and the other with two singles. The rooms were located on the 4th floor in Block 5 (5404/5405). There are a total of 213 rooms in this hotel and all face the pool and other rooms on the other side of the pool. There is no outside views of any significance but the outlook is good. The rooms were clean and tastefully decorated in a modern décor. The bed was comfortable and all facilities in the room worked OK (although we had a few minor issues with room access cards stopping working). The rooms have a safe and you are provided with a beach bag containing two beach towels that can be taken to the pool, the beach or on tours. Breakfast was excellent and on par with the best buffets I have experienced in 4 start hotels in Thailand. There was a good range of food and the resta

Although it was a short stay for me and my wife, it was one of the best ones. We stayed at LaRio Hotel for 3Nights. We booked deluxe room. However upon our arrival, we got to know from the receptionist - Bibi, a very friendly and down to earth person that they have surprise for us and she will show us the room. What came to surprise was the hotel management have upgraded our room to deluxe duplex for our honeymoon. Service was excellent and location is great. Special thanks to Ms.Uma for making our stay extra special! We will definitely stay here again.

I chose this hotel after much research on resorts around Railay beach. But i was lucky choosing this hotel. Resorts around Railay beach are quite and boring. Beach Terrace is located excellently. Front side opens to main market on Ao Nang and back side (Restaurant) opens directly to the beach. If you stay here, you can get easy access to markets, trips, other places. Front side building rooms are excellent as per it's price but back sides are a bit filthy and smelly. If you chose this hotel, ask them to give you a room at the front side building. Hotel staffs are really friendly and nice, the best ones i found among four hotels i stayed in Thailand. Pool is not that good. But i strongly recommend this hotel for it's location and restaurant location and friendly staffs.

In my opinion, the major plus point of this hotel is the location. It is a 2 mins (I'm not even kidding) walk away from the street food area where the sheer amount of cheap delicious food will blow you away. Walk further down, there will be streets of shops comprising of restaurants, souvenirs and massage and at the end of it is Aonang Beach, probably a 15 mins walk away. This hotel is located between 2 beaches so you have the best of both worlds. Hotel wise, the room is spacious and is well equipped with a kettle, a fridge and a microwave. There is an outdoor space for you to chill and enjoy your food by the pool. The pool and breakfast spread is average. I would recommend to bring insect repellent here as there will be mosquitoes, not many but the occasional few. The staffs are okay but I've seen friendlier staffs in other hotels. Needless to say, I enjoyed my stay in Aonang. A recommended hotel for those on budget.

This is my second time in Krabi after the first one in January 2016. There were 3 of us during the trip this time. We purchased a room for three that consist of one Queen Bed and a Single Bed. Arrived at the hotel at 6:30 in the evening and we were welcomed by a soft-spoken young lady that demonstrates high level of excellence. She briefed us perfectly and clearly mentioned that we could borrow towels from the hotel to bring to the tour packages on the next day (this really made me happy since our last trip to Krabi, the hotel did not allow us to bring towels from hotel, embarrassing!) There are few things I would like to highlight. Firstly, amazing facilities. The hotel's facilities were clean and not obsolete like other hotels we stayed. It was comprehensive. Drinking water provided, hair dryer, large bed, television, mini fridge, closet, hot shower, shower gel and shampoo all are provided. Secondly, strategic location. Few steps away from McDonald,s and Starbucks, which means this hotel is located just along the Ao Nang street. You can just walk from your hotel to a nearby cafe, or even Family Mart. You can walk to the beach too since its too close from the beach. Lastly, the best service we have ever received from the staff. We initially booked the hotel for only three nights, but we ended up staying another night making it four nights in total. The staff kindly make manual reservations for us even we informed them few hours before actual checkout time. We rented the taxi (van) from the hotel which costs us 500 thai baht and departed from the hotel at 5:30 in the morning. The staff made it possible. The were on time and even ringed us for a wake up call at 4:45 am. Overall, i rate this hotel EXCELLENT!

I really like this hotel. Friendly staff and good food on breakfast. Best part there have free tuk tuk to the beach since its to far from hotel to beach. But the tuk tuk time only from 9am - 9pm. But i wish there can continue their service until 10pm/11pm. Second part there have shuttle van from hotel to airport with a cheap price, i just paid 150 bath per person. Lastly, there also have services motorbike rental start from 300bath. Location just oke. Far from beach. Take 15min-20min walk. Close with supermarket like Tesco and macro, 5min work only. I have been stayed theire 5days 4 night. I really happy with their services.. Thanks Ancora. 😄

as my first stay at this place I booked Pool Access room for mom n dad n I to stay. It was a great decision great pool nice and clean. Staffs worked their best to solved my problems from my booking due to Agoda website gone funny for some reason I book pool access but Ive got Deluxe room. Finally she communicated with Agoda Thailand's branch to find the best solutuion for me and it worked out very well. Great serviced I must say.

Location Very good. Lots of restaurants, bars, etc, close by. The beach is just across the road. Arrival Probably I should have seen on hotel info that you can't book in till 2pm! We'd been travelling since 4am and arrived at 11.am knowing we were unlikely to get a room then but hoping we'd get a room about mid-day. But no-one gets a room till after 2pm! You have to leave a deposit of 500 Baht. We were told that failure to leave your key in reception results in 3,000 Baht fine - each time! If you smoke you do it on the balcony; should the room smell of smoke you pay 3,000 Baht each time! Staff Apart from the 'welcomeing rules' being given, the staff are very friendly and helpful. Very good! Hotel We had booked a quiet room with a view in the newer part of the hotel. We got a room opposite the wall of the next door hotel in 'C' block! The balcony was double-glazed due to the noise of the ventilation system of the adjacent hotel! It's very noisy. In some ways looking at the wall was better than the other rooms on our side which looked directly at the balconies of the adjacent hotel and weren't double-glazed. The room was cleaned reasonably well apart from the dead flowers that were left on the table for 5 days. The bathroom was very well stocked. Dining Only had breakfast once; it was good with a varied assortment for all tastes. Never ate lunch or dinner there. Although an average 3-star, it's situation is one of the best in Au Nang. I'd stay there again but only in a room overlooking the pool.

I had a minor boo-boo during the booking of the reservation as the website hang and I missed the chance to book the hotel for my entire stay. I contacted Agoda to address the issue and they were kind to accord the room from this hotel to me at a discounted rate as I have provided proof that the website died on me. Hotel initially wanted to charge me an exorbitant rate for my last night stay because of it's "unavailability". Apart from the overcharging, it was otherwise a almost perfect stay. I booked a Grand Deluxe Room and paid for an additional bed at 850 baht per night. Requested for extra mattress for the extra bed to ensure that the main bed and extra bed are of the same height, the front desk obliged without much hesitation. Booked Phi Phi Island trip with the front desk and was given a discount and pick up time was prompt. Paid 1,200 baht for 2 way airport transfer and drivers (different driver) was extremely friendly, courteous and on time. Hotel is about 15-20 minutes walk from Ao Nang Beach however there hotel shuttle available. Walk back to hotel at night is a little too dark though with my small children in tow. Only issue is with the safe deposit box in the room which keeps getting stuck and I had to trouble the front desk to keep opening up for me. Once, they send the housekeeping to open up the safe deposit box for me which I think it may be a little wrong as the master key is the key to all the rooms and all safe deposit boxes in the hotel hence only authorized personnel like the manager can hold on to the key.