Find hotels near Plaza of the Americas in Dallas (TX), United States

The hotel was absolutely beautiful. I was greeted with a friendly smile by the doorman whom directed me to the front desk where I was welcomed by a wonderful staff that had me checked in within minutes. I was taken back by my spacious room and the incredibly beautiful view from the 22nd floor. Everything was within walking distance of the hotel which was perfect. When ...The hotel was absolutely beautiful. I was greeted with a friendly smile by the doorman whom directed me to the front desk where I was welcomed by a wonderful staff that had me checked in within minutes. I was taken back by my spacious room and the incredibly beautiful view from the 22nd floor. Everything was within walking distance of the hotel which was perfect. When I checked out the staff was just as warm and energetic. I can guarantee that I will be returning and recommending this hotel to everyone. My visit was perfect in every way possible..

It was good. Pros was the hotel itself was very nice and clean. I felt that I didnt get what I requested from what I thought I was. The bathroom door was pretty heavy. A small earing table would have been nice. The customer service was great! The hotel itself was very clean and fresh! But the area / location. .. Our view was disappointing. Lookimg at a broken do...It was good. Pros was the hotel itself was very nice and clean. I felt that I didnt get what I requested from what I thought I was. The bathroom door was pretty heavy. A small earing table would have been nice. The customer service was great! The hotel itself was very clean and fresh! But the area / location. .. Our view was disappointing. Lookimg at a broken down building across the street. Looked like a parking garage. Pan handlers EVERY WHERE!!! Disgusting when you look out your window several times and just about each time you look out you see one urinating! And the smell when we walk around wanting to site see. I know that is all out of the hotels concern but it sure would have been alot more pleasant. But the hotel itself was good. I dont know if our price something to do with it which it shouldn't. But I would suggest anyone to make it clear to avoid that side at least.

I read other reviews tipping me off that this is 'The W Light', a little sister if you will. So, the fake-funky decor was not a surprise (aqua colored gel mats in the elevator, etc.) The building really has a great feel to it. It was part of a complex of railroad buildings. The exposed columns in the lobby provide a not-fake industrial-era touch. Pool is small, but nic...I read other reviews tipping me off that this is 'The W Light', a little sister if you will. So, the fake-funky decor was not a surprise (aqua colored gel mats in the elevator, etc.) The building really has a great feel to it. It was part of a complex of railroad buildings. The exposed columns in the lobby provide a not-fake industrial-era touch. Pool is small, but nice. Snack options are really limited inside the hotel, and ice is only located in the lobby. We had a great bartender who handcrafted drinks specifically to our tastes, and she was very friendly to boot. Overall a very pleasant stay.

Our room smelled like vomit. The halls smelled odd also. Housekeeping came up and sprayed our room, but it didn’t help much. We went to the hotel bar after an event and ordered food and drinks. Our waiter kept forgetting to bring us things and to order our food. The couple with us waited 40 minutes, asked where their food was and found he never ordered it. It took 45 m...Our room smelled like vomit. The halls smelled odd also. Housekeeping came up and sprayed our room, but it didn’t help much. We went to the hotel bar after an event and ordered food and drinks. Our waiter kept forgetting to bring us things and to order our food. The couple with us waited 40 minutes, asked where their food was and found he never ordered it. It took 45 minutes for me to get one refill on a soda, he didn’t bring our other companion who joined us later her soda, and I had to go to another waitress to get them. Our waiter wasn’t apologetic and then wanted to rush us out if the bar. The only good staff experience we had was with the valet, whi was one male who was doing everything, but was super polite and helpful.

My 3 daughters any myself stayed here over night for a conference that was at the American Airlines Center. Accommodations are very nice, it's very clean and staff is very friendly, but we did not have enough, towels, washcloths, hand towels, coffee cups or drinking glasses for 4. The room was set up for 2 people. It had two king size beds and they were fully aware ...My 3 daughters any myself stayed here over night for a conference that was at the American Airlines Center. Accommodations are very nice, it's very clean and staff is very friendly, but we did not have enough, towels, washcloths, hand towels, coffee cups or drinking glasses for 4. The room was set up for 2 people. It had two king size beds and they were fully aware there would be 4 people int he room, so why were there not enough of the essentials for 4? We were in there just a short time before leaving for the conference and did not make notice of the shortage and when we returned it was a little after 10. We called the front desk and someone was quick to send up more towels and coffee cups, but as it turned out they weren't towels that he brought up, but bath mats. By then it was 1 in the morning and we were tired and just made do. Otherwise, the hotel was very nice and we would stay here again if we need a downtown hotel.