Find hotels in Semut Train Station

ts suites is the best of the best. i went there with my partner and we were so happy with room. we love the big bed. we stayed in premium executive and every dimes we spent are worth what i paid. i think the hotel is better than the 5 star chained hotel since those are so old but ts suites are very modern, looks nice and comfortable. however, the reason that i really like this hotel is a service mind that every single staffs in the hotel. we booked one more days becos we would liuek to extend our stay but the problem is we need to change the room from single bed to double bed which is so bad for a couple like us. finally, the staffs tried so hard to fix the room for us even the hotel rooms are so full and we finally can stay the same room and dont have any problem wth packing and change the room. overall i am so happy !!!! and i like the super low rate, it's affordable and good price for people same age as me

New Year has always been moment full of celebrations, due to the fact that not only people all around the world would be saying farewell to the old year & celebrating the new year; but because my parents' anniversary is on that special day. Everything arranged prior our New Year getaway. Made the booking via Agoda, I selected this hotel after a few reads of 5 star hotel choices. My priority was to get a hotel withing the city center, walking distance to shopping malls and some of tourist destinations, with bigger sizes of rooms in a cultural and nature surrounded hotel environment. Bumi Surabaya City Resort has it all. It was a smooth & fast check in even with the NY's eve hectic-ness at the front office. I arranged prior to our arrival, a surprise anniversary arrangement for my parents with a hotel team, kindly confirmed my special requests. Then during our check in, I discreetly reconfirmed my request to the hotel AsFoM, who made every detail of my plan come true later that night. The rooms are spacious with King size beds where linen comforters really feel silky against your skin when you rest at night. AC is with the right temperature at your finger tips, and wifi connectivity at no faulty. Bathrooms are large and bright. Big mirrors,separate bathtubs and shower area. Bath amenities are not too bad. F&B, well this is also the important part of a hotel service... and the F&B team did a great job! So, if you are looking for a place to spend your holiday with assurance, this hotel could meet your expectation. Just don't forget to let them how they could help you make your stay fabulous :) Special recognition and thanks to those I mentioned above, and for the rest of the hotel staff who made our stay memorable and truly SPECIAL.

I was having a great stay here. The hotel is cheap for a 4stars hotel, staffs are very kind and friendly, and also the bedroom is large enough and have awesome view. I came to the hotel on 10 am and we didn't have another destination until 2 pm. So we only took a seat at the hotel lobby. Lucky me, on 11 am, the hotel staff opened a room for me! They said it was empty and ready to use, so we can really early checked-in and take some rest. 😍 Just one disappointment, I booked a non-smoking room in agoda. I also write on special request column for 'non smoking room' in agoda app. But they about gave me a smoking room. Thought we should talk personally to the hotel staff, I request again for a non-smoking room, and the staff gave me a non-smoking room. However, we still got a non-smoking room with the smell of cigarettes. I am pregnant and I avoid strange smells for my baby's health. Maybe the hotel staffs could take an extra time to clean the room, especially the cigarettes smell, so another visitors can get the right room. Little notes from me to another visitor to be : if you want to get into this hotel via taxi or online taxi, just ask them to bring you to 'Somerset hotel'. They will confused if you say Verwood hotel, for former hotel's name was Somerset, and the hotel changes its name just on July 2017. Hope it will be helpful 😍

Excellent is all areas that I would like. Room is not grandeur like a 5 star but good amenities for room and very clean with plenty of towel supplies. Entry at lobby to check-in at reception to room service to breakfast to check-out and even assistance at lobby for my own transport was excellent! Of particular interest were the service from the hotel staff; something is very good abt their training! All had that genuine greeting and smile. Staff at breakfast were attentive to needs like giving serviettes and toothpicks and saw another table where young male staff helped a mother with baby chair and an unsettling baby and he played with baby and helped mother to settle baby in! Breakfast was excellent and the eggs were done and presented very excellently! I give this 6 start! Room service food came warm (unlike many 5 star hotels) and well covered. Food was excellent although not taken directly from restaurant. Will definitely return!

this is one of the best hotel i stayed in surabaya so far. the executve deluxe room is great. this hotel has an outdoor rooftop bar that guests can see the nightview of surabaya. this is fantastic and i also enjoyed the morning view when having breakfast on 21st floor. the room was higher than my expectations and it was huge! tv in living area and bedroom. i love the food at ah yat abalone restaurant within the hotel also. i had stayed in international 5 star hotels before in surabaya and this hotel far exceeds my expectations and furthermore, its proximity to the highway is well-suited for business travellers like myself. will stay here again and will recommend to other visitors to surabaya on business trips for sure.

It was a wonderful stay from day 1. The staff were very helpful and the hotel is updated with a smart tv with a personalization for the guests which makes me feel so pampered! :) The room was huge and the wifi was good. the security in the hotel was also quite tight because you needed a card that only goes to your room level which was nice! however, everything was great until the day of check out. we had an early flight and we asked the staff to give us a wake up call in case our alarms did not work, and it did not but the staff only called us 1hr 40 mins later than the agreed time and it was just to confirm that we had booked a taxi 40 mins ago. we were lucky that we had already packed and because it was early morning and we went via the toll route, it took only 20 mins to the airport and because of our driver we did not miss our flight! i would still recommend this hotel because its location at taman bungkul is awesome, with access to good food just a mere 2 mins walk away. the service staff had all been very helpful prior to the day of check out and i believe everyone would enjoy the facilities provided! there is also wide variety of channels provided for the guests and a free minibar for consumption! :)

The Hotel Ciputra World Surabaya was above my expectation. Everything in the hotel is above average and in fact even the rest rooms as a "wow" factor. Everyone was very friendly from the honest security guards to the hotel General Manager Ms Christiane Wasfy who was herself very outstanding after meeting her personally during her rounds in the hotel. The hotel is in tip top condition with big room and very luxurious with nice bed to rest. We had a magnificent spread of local and international foods for breakfast. The hotel also have a great view of Surabaya city at the 22nd floor of their rooftop swimming pool and health spa. Ciputra World mall is one of the best malls in Surabaya with very good shop and wonderful restaurants to chose from that made me loose my diet. The only lacking is hospitality during check-in is missing and check-in can be improved and personalised like other five star status hotel because guest appreciate after their long travel to be greeted well with a welcome drink. The choice of choosing Hotel Ciputra World was the correct one for us and is on the top of the list to stay in Surabaya for the future return visit. A big thank you and best regards to all the staff's in Hotel Ciputra World for our great stay.

When you book into a Shangri la property you expect quality and this one in Surabaya lives up to the brand. I stayed for one night only and did not have enough time to experience all the hotel has to offer. It is truly a 5 star hotel with several restaurants, huge pool and large spa with sauna steam and jacuzzi. The Gym was impressive as well. The room is well appointed and comfortable. Staff was friendly and well trained. What impressed me most is the free wireless which is available all around the whole hotel and best of all not need to log on again in different places. It has a free shuttle to the mall nearby but the frequency seems a bit limited given the short distance. All in all a very good option when in Surabaya especially if you need to be west side of the city.

I have been to JW Marriott and some other hotls in Surabaya but I loved the Sheraton hotel. I had a quick and fussless check in. The room was neat and tidy. The staff was great, polite and helpful. Best part of the stay was I came down with a sore throat and a fever, my wife enquired the front desk about seeing a nearby doctor and the staff quickly directed me to their in house medical clinic where i was examined by a trained medic and he gave me some tablets that helped me almost immediately. Thanks and I will surely come back again. Strongly this incredible hotel to all. Good luck Sheraton and keep up the standards.

This one of the best value for money hotel I have stayed in Surabaya. The staff is so friendly, I have requested a quiet room and the hotel gave me the 9th floor and I wasn't disappointed, it was not only quiet but had a great view of the city. There was so many eating places just outside the hotel and in the evening there were rows of warungs just behind the hotel. This hotel is in between two huge shopping centre which is 10 - 15 mins of walking distance. The bed and room was clean, the bathroom was clean daily, there was hot shower 24hrs, toothbrush and 2 bottles of water was given daily. There is a kettle with tea and coffee replenish daily. A welcome drink was given when you check-in. I was impressed with the breakfast as compared to other 3 stars hotel, MaxOne serve a very god breakfast, there was fried noodles, fried rice, plain rice, vegetables meat, bread, Jam, butter(you can toast your bread), there is milk and cereal. There is porridge, pudding, fruits, coffee and tea.

During my trip here, I didn't know that it was located just near the Tunjungan Plaza. It's quite far to walk from the train station but worth the price. Indomaret point to buy some coffee and snacks is also available near the hotel. Swimming pool was clean, the room was also very big and clean. The staffs were helpful also. Will comeback here again when visiting Surabaya (if I have extra money).

This new hotel was located in Business Center District, opposite with Tunjungan Plaza, so it is so suitable for Shopper to enjoy Surabaya more than you could imagine. I like how they design this hotel since when you enter this hotel you could see directly the lobby and restaurant it is in the same place, so it will directly increase your appetite to try to eat their Food & Beverages. During the breakfast, I saw how fast response the staff to set up and clean the table, the menu for breakfast is so variety, esp Indonesia traditional food, so for the traveler who want to eat Javanese food, you may have it in this hotel even western breakfast. The fast response also shown on House Keeping Services and F&B Services. So as a new hotel, I could see how they are in very well trained.

I selected Hotel Tunjungan due to location. That is its best feature. After reserving the room I read so many negative reviews I almost cancelled, but I am glad that I did not. In contrast to many others, I found the dining superior to other hotels in which I have stayed in Indonesia. I did not find it necessary to ask for any items I thought missing. Wi-fi is a problem, country-wide. I found problems with connectivity, took my laptop and android phone to the front desk, and the problems were resolved. Inconvenient, yes, but functional. The hotel is old; the elevator operation takes some getting used to, again, I asked and received help from the staff. Any problems I encountered were overcome with minimal inconvenience and all such problems were minimal when compared to the benefits of location.

The hotel is quite new and provided the two things we were looking for - cleanliness and comfort. However, what really impressed us was the staff. We needed to book a train ticket for the next day and the reception staff readily helped us out by sending someone to the station and getting a ticket for us. Also, the breakfast spread was huge and included both Indonesian and western food. The hotel is quite close to the train station and a shopping mall which was convenient. Will definitely recommend.

The hotel is new, so as expected it's clean and smells good. It's close to a shopping mall (Around 10 min walk) and not far from the city centre. There was free WiFi, although the signal was weak from my room, but it wasn't too bad. The staff were very friendly and helpful. The bathroom was a little small, but clean. Overall, the hotel was nice and cosy and great value for money, but don't expect too much from it. After all, it's a 4 star hotel (3 stars for my standards), with an affordable price. I would go there again, but I recently found out that Ibis Hotel, not far from Crown Prince Hotel is better and cheaper.

A clean hotel, full of vibes. Layout was basic but had everything one needs. Kettle, fridge, shower amenities including toothbrush. Service staff always full of zest with smiley greetings. Free shuttle van to 3 malls n Gubeng train station. We were lucky to bumped into their GM who gives very good recommendations of seafood restaurant nearby. We'll not hesitate to recommend this hotel and will stay hete again if we return to Surabaya.

One of the best stay I've experienced. Noticed this hotel when I was looking for the tourism spot in Surabaya. It was mentioned one of the historical building is now became a hotel. Checked the info and highly intrigued. I was mesmerized by the history of this hotel and how it is preserved. The structure is still the same as maybe 100 years ago. It is amazing how they preserved all the beautiful details and nuance. The beautiful garden in inside is beautifully maintained and can be enjoyed from the balcony. All the staffs were nice and helpful. I took the Heritage hotel tour and got the opportunity to peek the 2 storey Presidential Suite. Will definitely come back to this hotel when I visit Surabaya in the future so I can enjoy all the facilities and comfort. Staying in this hotel is not just a stay. It is an experience and exploration to the reminiscence of the past and history. Indonesia needs more historical hotel like this

when in a new city, let alone a foreign country it's always good to have a place that you could come back to for assistance if need be and a bit of a respite. midtown was great. staff was very friendly and tri at the front desk helped save my trip. i wanted to travel from surabaya to jakarta by train and when i mentioned that to her on checking in she said that the trains were all booked up because it was a holiday week. uh oh. but, she called up a local travel agent and got me an air ticket to jkt instead. whew! i had originally though of just showing up at the train station on the morning of and getting a ticket. the room itself was in excellent condition, everything in place and it all worked. nothing weird like my jakarta hotel which turned out to have only one plug. it was missing a clothesline but that was missing from my hotel in jakarta too. breakfast was good with a small selection that still managed to hit all the expected points such as cereal, noodles, rice, meat and veggies. do not bother with the a la carte option. the coffee was excellent although i had to go like a beggar with my cup in hand for my first cup. that was probably the lowest point of my stay other than the fact that the front desk was always a zoo. turns out that my stay coincided with some sort of holiday week. location was excellent, as others have pointed out, the biggest mall in surabaya is less than a ten minute walk away and i could see it from my room. wi-fi connectivity was quite good but their network will knock you off if you go inactive. not much else to say other than that i would definitely stay here again. it'll be my choice if and when i try for the bromo area.

The building is new. Clean. The design is not as I expected since the hotel have "Marriott" name on its title. The design is more like for 3 star hotel. Not sophisticated at all. Bad garbage smell in the basement in the parking lot. I asked to borrow an iron, but they said they didnt have enough. And I booked for the next day to make sure I get the iron, after I complained then they got it for me. I understand it is not five star hotel which they always have iron and iron board in room. But at least they should have more for guests to use. And the service is slow. The staff seems working slowly, especially in reception area. And they always have only one receptionist and make the guests keep waiting. Breakfast is bad. Everything's cold. I prefer have my breakfast outside.

The hotel is right above supermarket (might be hard to find parking). Surrounding the hotel there are plenty of restaurant (MCD right beside hotel). Around 20 mins from the train station by car and 10 mins to Galaxy mall. The room is not too big but still ok to move around with luggage. The bathroom design is a bit silly, so the water will splash outside the shower alot. Abit of stain here and there but still understandable. The hotel room floor is made of tiles so the room we got was a bit dusty. Our room location wasn't the best either. We got the room behind the breakfast area so it tend to be noisy in the morning. There wasn't any swimming pool or any facilities, its a pretty straight forward hotel with good price in good location

i booked with agoda for 2 nights and extended for another three as i needed the time for a new visa. the room i stayed in was spotless and large for one person. plenty on english tv, great bathroom - stand up shower, hot water, aircon, fridge, kettle, safe and free water. the hotel is only about a five minute taxi from heaps of shopping and ten minutes from the train station. not a great area to walk around in as the one-way traffic makes it difficult. dita and marianna went out of their way on numerous occasions to help me with changing my flights, shipping home gifts and booking onward travel. the rest of the staff from the reception, bellboys, servers and housekeepers are fantastic. wifi is only available in the lobby and restaurants. this is a great place to stay and i recommend this hotel to everyone.

My family and I truly enjoyed our stay at Swiss-Belinn Surabaya! This was our first time to try this hotel and we absolutely loved it. In fact, I'm planning to book my stay in Jakarta at Swiss-Belinn. The location is fantastic with so many great restaurants along the street...All within walking distance. Oh and they are very serious about the interior design of the hotel! So elegant! The only issue I had with my stay was noise from upstairs. I guess the ceiling is slightly thin or not so sound proof as I could quite clearly hear dragging of chairs and people's voices. But it wasn't to a bothering level. All in all, Swiss-Belinn is best bang for the buck hotel!