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I’m a frequent traveler and always trust agoda for my traveling. Agoda always recommend good hotel with best rate. But this was my 1st time in my entire life staying in a 4 star hotel that provide 2 star service. I can’t believe myself even how a hotel could provide such a bad service. 1st problem my room is not provided tooth brush, shower cap, face towel, cotton buds, and much more in the toilet. I called the room service they said all that is chargeable. I go down manage to meet the duty manager and complain how a 4 star hotel could provide such a service. After that they send all that for free to my room. 2nd problem my next door having party till 5.30am in the morning. According to the hotel regulations I believe 1 room max for 2 people but that room they have more then 5. I called the front desk complain 2 times but after 30 min only they took action. I consider this was my worst hotel experience. Hope agoda remove them from your hotel list to maintain your good name with people who always trust for traveling.

Overall the stay was nice, the room was so spacious, comes with a big shower room/toilet as well. The bed was comfy with a modern design. This hotel is attached/linked to a newly refurbished mall (previously it was a run down mall, but it has been taken over by Sunway). You may easily find variety of nice food and shopping outlet in the mall. However, the breakfast buffet spread was not up to a 5-star standard, though it was still good. Location wise, it is not really within walking distance to the major attraction of KL and its abit far from the Bukit Bintang area. Nevertheless, there is a LRT station (Putra) right beside the mall, very convenient for those who are not driving.

I stayed at the standard rooms there on the 13th floor of the hotel. The hotel front desk guided me as to how to reach the hotel. I took the airport coach (bus)to KL Sentral. From KL Sentral I took the LRT and changed from there to PWTC . From PWTC LRT the hotel is bang in front of it, 2 min walk! thats very convenient to move around the city. The hotel although not situated in the shopping or business districts is very very accessible to all modes of transport. There is a big mall situated just outside the hotel, where you can find an internet cafe on the fourth floor charging for one hour of use. You can also find a supermarket in the mall and for the night birds, there is a small grocery store on the left of the hotel which is open till late night. All the three modes of transport the KTM Kommuter, LRT and Monorail are within 1-5 min walking distance of this hotel. There is very good Hyderabadi (Deccan) food restaurant just 3 min walk from the hotel. The room was nicely furnished with a 32" LCD tv. The rain water shower was good but very noisy!. The separate bath and shower was good. The mini bar was empty although the front desk asked for a deposit to use the mini bar! such a waste. The break fast has a nice spread with a combination of continental and Malay food. but its very monotonous with very little changes on the menu. Overall a great value for money, I got the rooms through AGODA which was great value for the amenities and location. Will definitely stay there again.

the hotel in the middle of town near the chowkit easier for shopping. beautiful bird's eye and kuala lumpur night atmosphere can be seen from the top floor the hotel. Hotel staff celebrated with a smile when arrived at the hotel. Hotel rooms are large and comfortable. the unpleasant noise from outside and the room next door could be heard. For breakfast, the food is tasty and attractive hotel dining room.

We really liked our stay in Leisure Rooms (7 floor) at Leo Palace, which were the only rooms that had bathtubs. The rooms were really clean this time and my children enjoyed the space of room. Location is really good. You can walk around and reach the Mall, RWTC train station and other shops within 5 minutes walk. Also, bus station is very near and there are taxis always available nearby. There are few places across the road and nearby where one can eat asian food. The Mall has fast food and pizza restaurants in it. You reach the Zoo within 20 minutes by taxi but bring enough cash to pay for entry to the Zoo (no cards are accepted). Twin Tower can be seen from the windows of the hotel and you can reach KLCC (Twin Tower) within 5-7 minutes by taxi (costs RM 6-7.00). I might stay in the same rooms of the hotel next time of my visit to KL.

Was my second stay here. My first experience was really great for what i paid. But this one, a bit dissapointing. The staff was great. We had electric kettle that had rust inside and they changed it immediately. I got room 504 this time which is kinda far away from wifi router which situated at the middle part of the corridor. We only get like 1 bar n sometime none at all. And the real problem was, hot shower didn't work. Hopefully they'll take care of that. Will i stay here again? Yes. This hotel still best option for people have business at IJN.

I booked three days with separate bookings and type of room to experience myself at Tamu Hotel. And out of my 10 years staying , reviewing famous hotel in KL, I truly fall in love with Tamu & Suites Hotel. The staff very kind, polite and always smile like an angle suits with image and value behind the name of Tamu (Respected Guest). The food mmmuah so delicious. You’ll be treated like a Malaysian Warmess culture if you are also respecting and not exaggerating in demand. I do like this place very much till I signed to be vacation club without second thought. Strongly recommended to all tourist from all over the world. And I can say its far away better from Pullman KL, Grand Millenium, The Chorus, The 4 Season , Impiana KL, Mandarin KL Hotels. All of these luxury hotel is expenses , dusty room and the food are so lame

The hotel very near with LRT station, PWTC. Just walk within 5 minutes only. From the hotel, we can go to Sunway Putra Mall, PWTC easily. KFC also walk within 10 minutes from the hotel. However, it is quite noisy because it is at town where you can hear the lrt sound, people using engine, and others transportation sound. The bed sheet is a little bit of dirty where you can see at one glance. But the room that I booked is big for two people. The breakfast buffet was delicious. Overall, the hotel is good. I give four star out of five star to the hotel. Thank you for your services.

Pros : - Room clean, new and comfortable as well. - They provide water heater and iron each level on that floor. So, can drink hot and cold water all the time. I like this... :-D Bonus : The rooftop view is awesome!!! Cons : - Room is not sound prove. I can hear my neighbor talking and laughing very loud from my room. - The staff talking a bit laud outside the room when ever they pass the my room. Feel a bit disturb for someone wants to have a rest. Overall, price super cheap for the hotel like that in kuala lumpur and good service specially the counter staff lady. served customer with smile and profesional.

Nice room with daily room cleaning service, rooms have hot water kettle with coffee and tea and 2 waters daily, air conditioner blows cold but the shower head could use an upgrade. It’s an old style hand held that’s very difficult to position on the shower wall and is pretty grungy, the hot water heater also makes a ton of noise when it’s in use, it’s the only disappointment of our stay. Hotel staff was wonderful, there’s a front door man that will open the door for you every time you arrive or depart the hotel. The breakfast buffet is terrific with a couple meat dishes, usually a Malay chicken curry and a deep fried chicken egg roll, there’s noodle soup that you assemble yourself and rice soup with condiments, there’s an omelet bar, pastries and fruits, orange juice and very good coffee, the buffet was the best part about our stay, we looked forward to it every morning. Location is half decent, a 7-11 and KFC 2 blocks away, 6 blocks away is a large shopping mall

Being a low budget hotel, there is nothing much we can comment. Everything were so fine. The only drawback is water dispenser not working at all at all floor. Can't make myself a good breakfast although I had brought own cup and 3 in 1 coffee satchel. Good location, walking distance to shopping malls, Jalan TAR, monorail station, bus station etc. Cleanliness is above satisfactory. Staff is ok. Parking available in front of the hotel.

Unless for the hot water at shower, the water has something like steel dust and normal water tap at shower cannot be use. We only use shower. Hair dryer also not function and unable to replace as the wire is stick to the wall. Need some repair for that thing. pillow also maybe need to change after a long time use. Carpet may need to consider to change for a new one(if still has budget) Lastly, the smell from the opposite market is quite strong until itreach the lobby. It is so frustrating for first impression. Maybe you can design something at the entrance, like an aesthetic feature wall so that the smell unable to reach directly at the lobby. You can seek for interior architect/designer how to overcome it. For bedroom is clean, ample size and comfortable. Remind me the day when I check in to 4/5 star hotel 10years ago. The ambience is good. Overall, I have a good sleep there and worth the money with that kind of ambience. I like the price a lot! Thanks Agoda and Regency!

+ New swimming pool, just opened one week ago, 4 feets depth, clean and suitable for kids. + Restaurants, food hwakers and mini shops are just nearby this hotel, very convenient. + Very near to Sunway Putra Mall, about 5 mins walking distance. + Air-conditioning is cool. + Lift is clean and in good condition. + Two bottles of mineral water and two sachets of nice coffee mix (Aik Cheong) provided inside the room. - Limited free car parking lots (<20), need to wait for long time in order to get the free parking lot. - Bathroom floor is not clean, also found some small hairs stick on the bathroom wall. - Housekeeping room is just changed the mattress cover, bedsheets cover and pillow cover. Housekeeping should also including vacuum the floor, cleaning all the room items (window, TV, etc. ) and furnitures (desk, chair, etc.), bathroom sink, wall and floor. This is the second time that I stayed at this hotel, felt comfortable and convenient. I will definitely stay at this hotel again.

We book a triple room. The room is spacious and clean with decent size bathroom. The water pressure for the hot shower is a bit low though. Complimentary coffee, drinking water and jug cattle is provided. There are also iron and iron board in the room, together with mini fridge and a safe. Towels and Muslim praying mat (sejadah) is also provided. WiFi is free but the signal is not strong in our room and the speed is about 4-6 Mbps when connected. TV has a lot of channels but the picture is not clear. Car park is a bit far (a cross the road) but in a designated area with their own guard on watch, also the parking is free.

Felt more like a 3 star hotel. Walking distance from Sultan Ismail LRT. but a little hidden. Wish the staffs at the reception could be more friendly and cheerful. Almost twice it happened that the staff blurted that the hotel is fully booked before i even started clarifying my situation. The staffs at swimming pool level were extremely friendly though, me and my partner requested towels for bath as we had to attend a cosplay convention at PWTC at 10am and there was no room available for early check in, the swimming pool/breakfast staffs delightfully borrowed us two towels, an accommodating attitude worth praising. We only checked in at 9.30pm on the day due to our busy schedule but it was a good sleep. Room was clean, beware that no toothbrush or toothpaste supplied, no telephone in the room, something is making the room not cold despite the air from aircon is slightly cold. Also wish the spa and massage centre looks more professional and legit , we did not try it due to first impression of the atmosphere. Overall comfortable stay, felt that price is a little on the high side and many things could be improved :)

i stayed here coz i have to attend meeting at sunway putra mall hotel, just walking distance many mamak restaurant / eateries nearby and also convenient store need to be careful at night, lots of foreigners walking distance to SOGO mall adequate facilities including iron corner at eaach floor room clean and basic but small, adequate for 1-2 people only got cafe at lobby floor, no chance to try but looks delicious got parking space too, just speak to the receptionist and security guard before park

Apart from a few small cockroaches I have seen in the bathroom , my room was nice l Large with comfortable beds .The TV only had free Malaysia channels -2 of them blur...When I asked at reception a few minute later someone came up and fixed the problem . Wifi was VERY good . Drinking water was provided .For additional hot and cold drinking water there was a dispenser. Eating in the area is good and cheap-try the big hotel across the road .The Free GOKL buses stop 50 meters away from the hotel-Monorail 5 minutes walk For the price I paid -a bargain :-D

My friend surprised me with a city break to KL and booked us into this lovely hotel. The location is very central and only a short walk to the market and eateries. Plus there are several LRT/Metro stations close by for the other attractions around the city. The modern style room was very spacious and comfortable (5 star hotel mattress) and most importantly very very clean. Finally, the staffs are all very accommodating and helpful. We really enjoyed our stay!

I had stayed for the first time for one night in this hotel. Greeted warmly by Mr.Calvin at the reception counter. I initially booked a single bed room for my short business trip here in KL, I had my room upgraded for free to a king-sized bed which I highly appreciate. My room was on the 14th floor, the view from my room was magnificent overlooking Kg.Baru area and KLCC. The room was squeaky clean, equipped with a mini fridge, a large LED TV, ironing facility. and other useful amenities apart from the very soft and comfortable bed. The room is equipped with a shower with a strong water pressure despite being at the 14th floor. Air conditioning was functioning well. The buffet breakfast was also excellent with very helpful staff. All-in-all, I had a very good experience staying in this hotel. I will certainly stay in this hotel in the future, perhaps for my holiday with my family. Kudos to the staff and management team. - Dr.Manaf

First off, this hotel is located SO close to chow kit monorail station. The monorail is the best way to connect to most places in KL and the proximity to transit was the #1 reason I picked this hotel. To arrive at the hotel, take the KL express train (35RM) and get a budget taxi from the counter at the top of the KL sentral station (should be 18RM before 12am). I see that there is a 15RM KL Sentral transfer service but I wasn't able to book it with my booking...)There's a nice little local food market outside the hotel and a few 7/11 if you need some odds and ends (ie. Ice cream, slurpies and water haha). Front desk staff was extremely helpful and kind, even offering to send someone with me if I wanted to go out after dark to get food and felt scared. Breakfast in the am was nice and a great idea if you wanna head out exploring right away. The server mehdi was so kind and friendly. He met me with a smile every morning and made me feel right at home. Breakfast consists of coffee/tea, eggs (fried, omelette, scrambled) watermelon, cereal, bread to toast and orange juice. The room was average, no window but that makes for a better sleep I suppose. Clean bed, tv with movie channels if you need some white noise and reliable wifi. Oh, and air conditioning so when you're having a hot flash, you don't end up dying. The halls were super loud and echo-y when I stayed there, but again, all travellers should bring ear plugs. I enjoyed the close proximity to KL sentral station and bukit nanas station (pentronas twin towers, KLCC Centre etc.) and was super easy getting back to the airport when it was unfortunately time to leave. I'd stay here again :)

EXSIM is a great serviced suite apartement like a 5 star hotel. I booked deluxe king suite room in agoda and they written is with bath tub but the staff said bath tub is only for premium suites and premium loft. Then i complain and show email from agoda, and the staff is helpfully upgrade my room from deluxe king suite to premium suites, there is a big bath up in the room! The best part is infinity swimming pool, you can see twin tower. The lack is about the wifi did not work, the location is too far and the room i got was a bit dusty.

Hotel is ideal for tourist visiting the Western olden portion of KL. Near to amenities : shopping complex - Quill, Maju Junction, SOGO, Sunway Mall. Public transport : Bus stop right infront of hotel, Star LRT - 3 minutes walk, Taxi - a lot plying the main road (Jalan Raja Laut). Convenience Stores - 3 24 Hrs stores located within 1 mins ; 7Eleven, KK , 1 Malaysia outlets .

As per I book from Agoda and when check in to the room is totally different. when we request back the room we book through Agoda and the staff told us we book the room they don't have. After that we open their company website and show to the staff there to verify again. And the staff tell us the same thing even the official website room also not available in the hotel and we like huh ??? huh ??? huh??? this is the official website we open to you is under your company... we don't let you go through Agoda picture also ... come on ... don't cheat customer please !!!after that the staff let us to visit all the room and then we found the room we want and same as the picture in the Agoda. and then thing happen we need to 'TOP up' !!! What the ... And we have made a police report ... Because we feel like been cheated from this hotel ...

The hotel has great location in the heart of the city with very nice view on the twin towers. In front is the Syrian restaurant with very nice food. Room is very clean and comfortable. Only small things they need to take care for improving: rooms supplies like shampoo and water you may need to ask then they will give, drinkinig water out of stock for two days, some light not working and so on the mirror and the balance, wifi very slow. But overall these are minor things, i still liked it so much and plan to come back again especially for its great condition and location. As an Arab the Syrian restaurant in front is very important and cheap.

I need to attend to someone sick in the nearby hospital so I need a place to rest. This hotel does the job without breaking a bank. It's clean, cozy, small but adequate. If you needed a cold or hot water, it's there in the corridor. Need a hairdryer? Just give them a call. Oh you forgot to pay for your parking? Call them and they'll pay the parking ticket for you in advance (provided you can guide them where you park your car). And if the corridor is just too noisy with kids crying or screaming, give them a call and they'll do something about it. The staff really cares about your needs. But don't expect the noise to go away completely coz that is not something the staff can control. But if you really need a peaceful sleep and a bigger room and a swimming pool and 24 hours gym and a free parking, maybe you can pay extra and stay at Vistana Hotel instead which is just 1 minute walk away.

It is located opposite of the LRT PWTC station. KTM's Putra train station: 15-20 min walk. Definitely Sunway Putra Hotel is the best choice for having connecting bridge to the LRT station and shopping spree at the Sunway Putra Mall. Anum Hotel nevertheless, is an affordable accommodation surrounded by restaurants and shops including 24/7 KFC, 24/7 Mamak, 7-Eleven convenience store, laundry shop...wifi is provided, staffs are friendly.