Recent customer comments

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Excellent



based on 1206 reviews
  • Cleanliness 8.5
  • Facilities 7.6
  • Location 9.3
  • Room comfort and quality 8.3
  • Service 8.1
  • Value for money 8.1
  • Food and dining 7.5
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philippe from France
Couples
Superior
Stayed 4 nights in October 2012
superb hotel, lovely rooms
perfectly located, very helpful staff
a high end hotel, nicely located in Shanghai (10 minutes from Huangpu River, 5 minutes from People's square, by walk) front desk staff speaks good English and is very helpful Rooms are nicely decorated, big and comfortable Indoor swimming pool is huge and very clean Price is reasonable
Reviewed October 30, 2012

Jennifer from New Zealand
Business travelers
Superior
Stayed 2 nights in October 2012
Lovely Hotel, great location
Wonderful Staff, very helpful
I have stayed at this hotel many times. It is always great. The staff speak good English. They are always so welcoming and helpful. They are also knowledgeable about the area. The hotel is located right on Peoples square so nice and easy for shopping and walking around.Also close to other attractions. For a business point of veiw it is convenient to get to anywhere, has great facilities.
Reviewed October 29, 2012

Ket from Brunei Darussalam
Couples
Business Suite
Stayed 1 night in October 2012
Few minutes walking distance to Nanjing road
Clean and spacious room
overall happy with the hotel but room air conditioning system can further be improved. best part is room come with free wi-fi.
Reviewed October 28, 2012

Ket from Brunei Darussalam
Couples
Superior
Stayed 3 nights in October 2012
Good location near famous 'the Bund, pearl tower'
Opposite is famous Najing road
very happy especially easy access to many nice restaurants and shopping departments. near raffles department where subway station is available in here.
Reviewed October 28, 2012

Foo from Singapore
Couples
Superior
Stayed 2 nights in October 2012
Good location
Closed to Nanjing Lu
We are happy with our stay in this hotel. Would return if we travel to Shanghai again.
Reviewed October 26, 2012

Lesley from Australia
Couples
Superior
Stayed 1 night in October 2012
Excellent location for new and old Shanghai.
Friendly staff, internat that works
the hotel is well appointed (they have a loofa included in the toiletries) and comfortable. staff are friendly and happy to help with queries. a great location so easy to walk to nanjing road and the bund. you can also walk to people's square to catch the train (line 2) to the pearl tower.
Reviewed October 25, 2012

Hon from Hong Kong
Business travelers
Superior
Stayed 1 night in October 2012
Good location but the hotel is a bit dated
Great location
Hotel location is great and nice to know there is a starbucks right by the hotel so can get a coffee or sandwiches whenever i need. The room is ok but just the hotel is a bit old and dated.
Reviewed October 25, 2012

Stephen from United States
Business travelers
Superior
Stayed 5 nights in September 2012
Great location Great Staff
Location, Shopping, Sightseeing
This hotel is in a great location. Walking distance to shopping, sightseeing, and restaurants.
Reviewed October 22, 2012

sandeep from India
Couples
Superior
Stayed 4 nights in October 2012
great location
very close to the walking street and the bund
We stayed in Howard Johnson for 4 mights. It was truly an enjoyable experience. The room was great and the staff very helpful . Had a little problem with the room air conditioning which was attended by a person who spoke and understood only chinese so there was a great confusion. The location is great . The big Bus stop is right outside the hotel
Reviewed October 22, 2012

Weifeng from China
Business travelers
Superior
Stayed 1 night in October 2012
Lovely hotel
Good location, good service
I stayed one night. The swimming pool and sauna are very good. The room is very clean
Reviewed October 21, 2012


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