Recent customer comments

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Excellent



based on 1206 reviews
  • Cleanliness 8.5
  • Facilities 7.6
  • Location 9.3
  • Room comfort and quality 8.3
  • Service 8.1
  • Value for money 8.1
  • Food and dining 7.5
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Gary from Australia
Business travelers
Club
Stayed 4 nights in October 2015
Enjoyable stay
Clean, great position, awesome pool, spa & sauna
We had four nights at the hotel and sadly didn't discover the pool area until the second last day, this area was great for a refresh after travelling or a hard day sightseeing. Very clean room with great views. Great buffet breakfast and room service, although not a lot on the menu if you're vegetarian. Would have liked to have a bit more sightseeing information at the hotel but there's always the internet.
Reviewed November 02, 2015

Malcolm from Australia
Business travelers
Superior
Stayed 6 nights in October 2015
Great Location, Great Staff BUT
This Hotel is in a great location close to many attractions, the overall presentation is very good and the staff are extremely pleasant and helpful.
Overall my stay in the hotel was ok, but unfortunately, I was in a back room with no opening window and the air conditioner was not adjustable apart from fan speed. Very stuffy and not comfortable at all. Difficult to work in, I would refuse to ever stay in the rear rooms again. I have stayed at this hotel on numerous occasions previously without an issue but never in a rear room.
Reviewed November 02, 2015

Caitlin from United States
Families with young children
Superior
Stayed 3 nights in October 2015
Unhelpful staff, hard beds and cramped room
Location
Reviewed October 31, 2015

SIMON from United Kingdom
Business travelers
Superior
Stayed 1 night in October 2015
Getting Tired
Location Location Location
I have stayed many times and thought it a great hotel for value. Although the value is still good the Hotel is starting to get tired - bedroom furniture showing its age etc. The position is the best thing about this hotel and for value it is still a good choice. Hopefully an update to the bedrooms will follow before it becomes to shabby.
Reviewed October 29, 2015

BENJAMIN from Chile
Business travelers
Club
Stayed 2 nights in October 2015
feel bad
location....food.....quality
Good..
Reviewed October 28, 2015

JAE from South Korea
Business travelers
Business Suite
Stayed 1 night in October 2015
Nice location, Spacious & Good
very good location, clean room and facilities
I stayed at business suite room. Very spacious, nice linen and comfortable bed. But slighltly poor room amenities..maybe local brand.
Reviewed October 17, 2015

FANGYUAN from Singapore
Solo travelers
Business Suite
Stayed 1 night in October 2015
Acceptable
Environment
Not a surprise, the hotel is rather old fashioned and the amenities are a little bit squeezed in size
Reviewed October 11, 2015

Pattira from Thailand
Business travelers
Club
Stayed 2 nights in September 2015
Luxury Hotel and nice location
near walking street and not far from airport
Reviewed October 06, 2015

Pattira from Thailand
Business travelers
Club
Stayed 2 nights in September 2015
Good location and luxury hotel
near to walking street
Reviewed October 06, 2015

Bill from Australia
Business travelers
Club
Stayed 4 nights in September 2015
Try a little harder on service
room was good, location worked well with shopping,
service all around was lacking for a five star hotel. breakfast menu was also quite average. there was drilling from floor above all day and so difficult to make business phone calls. all hallway carpet on my floor was wet from a cleaning day
Reviewed September 20, 2015


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