Upon check-in all guests must provide photo ID.
Reception opening hours:
- From 1 October until 1 June:
Monday to Friday: 9:00 to 13:30 and 16:00 to 19:00.
Saturday and Sunday: 10:00 to 13:00.
- From 1 June to 1 October:
Monday to Friday: 9:00 to 13:30 and 16:00 to 19:30.
Saturday: 10:00 to 13:30 and 16:00 to 19:30.
Sunday: 10:00 to 13:00.
Please note, check-in out of office hours must be confirmed in advanced by the property.
Please note, check-in out of office hours carries an extra cost of EUR 30.
If you expect to arrive out of office hours, please contact the property at least 48 hours in advance on the telephone number provided in the booking confirmation. Please note that the check-in and key-collection take place at: Avenida Matisse, 65 , 46780 OLIVA NOVA. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hoyo - 12 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. License number: AT-34936-V, AT-34938-V, AT-34940-V, AT-34941-V, AT-34942-V, AT-3