Rezerviraj sada: eRYA by SURIA Merang

Dobro
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6,3

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Agoda recenzije (366)Booking.com recenzije (301)
6,3
Dobro
Temeljeno na 366 recenzijama
Odaberi vrstu putnika
Čistoća:6,0
Objekti6,1
Lokacija6,6
Udobnost sobe i kvaliteta6,4
Usluga6,6
Vrijednost za novac6,7
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Prikazuje se 269 komentara potvrđenih gostiju
3,6
ahmad od Malezija
Obitelj sa starijom djecom
Deluxe Twin soba u prizemlju uz more
Boravili ste jednu noć u siječanj, 2018
Staff lack of communication with agoda system”
1.I book 2 ground floor room but i got upstair room. the service is very poor. 2.I already paid extra charge for extra bed online thru agoda but reception still asking me to pay it. 3.Same with breakfast. I paid free breakfast include for 5 adult thru agoda but the staff on duty not aware and still asked us to pay and not allow my mom to eat. Staff on duty should check online first before gave false statement to customer. 4. Road to the hotel is terrible after 11pm.
Recenzirano 01 veljače 2018
1. Dear ‘Ahmad Zaki ’, Thank you for taking the time to post a review of your stay with us. We are sorry to hear that your experience was not up to expectations. We are pleased to note that the issues that you raised have been addressed with our team members and Management and we truly appreciate your effort in alerting us to them. We hope to have a second chance to serve you. Thank you. Best regards.
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eRYA by SURIA Merang
7,2
Vrlo dobro
zahida od Malezija
Par
Deluxe King Seafront with Breakfast
Boravili ste jednu noć u siječanj, 2018
Its good to have short vacation in suria merang”
Some of the rooms are smelly but i told the receptionist to change the room.
Recenzirano 23 siječnja 2018
Dear Zahida, Thank you for spending your time to write a review of your stay with us. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. Kindly note that the issues that you raised have been addressed with our team members and Management and we truly appreciate your effort in alerting us to them We hope that we will have the chance to welcome you again in the future. Kind regards.
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eRYA by SURIA Merang
10,0
Izvanredno
ummar od Malezija
Obitelj sa starijom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u siječanj, 2018
Izvanredno”
very good
Recenzirano 20 siječnja 2018
Dear Ummar, Thank you for taking the time to write us a review and for your positive comments and compliments. We continuously strive to enhance our service and we would like to express our gratitude for your feedback and compliments. We hope to see you again soon! Kind regards.
Odgovoreno 21 siječnja 2018
eRYA by SURIA Merang
10,0
Izvanredno
ummar od Malezija
Grupa
Deluxe Twin soba uz more
Boravili ste jednu noć u siječanj, 2018
best”
just best can i say
Recenzirano 20 siječnja 2018
Dear Ummar, Thank you for taking the time to write us a review and for your positive comments and compliments. We continuously strive to enhance our service and we would like to express our gratitude for your feedback and compliments. We hope to see you again soon! Kind regards.
Odgovoreno 21 siječnja 2018
eRYA by SURIA Merang
8,0
Odlično
adi od Malezija
Obitelj sa malom djecom
Deluxe Twin soba u prizemlju uz more
Boravili ste 3 noći u prosinac, 2017
Not bad”
Stay here for 6 night..not bad
Recenzirano 05 siječnja 2018
Dear Adi, Thank you for spending your time to write a review of your stay with us. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We hope that we will have the chance to welcome you again in the future. Kind regards.
Odgovoreno 05 siječnja 2018
eRYA by SURIA Merang
7,2
Vrlo dobro
NORATIKAH od Malezija
Solo putnik
Deluxe Twin soba uz more
Boravili ste 2 noći u prosinac, 2017
Vrlo dobro”
Its the best place to release your tension from your hectic life because the beach view inside the resort are very beautiful and quite privacy.
Recenzirano 04 siječnja 2018
Dear HanizMirza, Warmest greeting from eRYAbySURIA. The management of eRYAbySURIA would like to take a moment to thank you for your selection of eRYAbySURIA as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, eRYAbySURIA Remove Edit
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eRYA by SURIA Merang
5,6
MUHAMMAD od Malezija
Obitelj sa starijom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u prosinac, 2017
Nice but not clean”
Location is good with nice environment,but pool lots of dry leaf like they not clean it everyday...beach cannot swim coz too deep and they not mention it when we make a booking..room is okay,breakfast so so..however,recommended for family with average
Recenzirano 28 prosinca 2017
Dear Mr Muhammad, Thank you for spending your time to post a review of your stay at ēRYAbySURIA Merang. We are sorry to hear that your previous stay with us was not up to your expectations. Kindly note that all the problems that you mentioned have been addressed with our team members and hope we can hear from you again soon! Rest assured none of the same issues will be repeating itself during your next stay. Thank you. Kind Regards. ēRYAbySURIA Merang
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eRYA by SURIA Merang
8,0
Odlično
tee od Malezija
Obitelj sa malom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u ožujak, 2017
GOOD PLACE FOR RELAX”
NICE LOCATION
Recenzirano 27 prosinca 2017
Dear Mr Tee, Thank you for spending your time to post a review of your stay at ēRYAbySURIA Merang. We are sorry to hear that your previous stay with us was not up to your expectations. Kindly note that all the problems that you mentioned have been addressed with our team members and hope we can hear from you again soon! Rest assured none of the same issues will be repeating itself during your next stay. Thank you. Kind Regards. ēRYAbySURIA Merang
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eRYA by SURIA Merang
8,4
Odlično
MOHD od Malezija
Obitelj sa malom djecom
Deluxe Twin soba u prizemlju uz more
Boravili ste jednu noć u prosinac, 2017
Odlično”
Good..
Recenzirano 23 prosinca 2017
Dear Mohd, Warmest greeting from eRYAbySURIA. The management of eRYAbySURIA would like to take a moment to thank you for your selection of eRYAbySURIA as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, eRYAbySURIA
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eRYA by SURIA Merang
6,4
Dobro
Nur od Singapur
Par
Deluxe King Seafront with Breakfast
Boravili ste 2 noći u prosinac, 2017
Ok2 ”
Resort was fine only thing is that the venue is kinda far from everythng. Food is difficult to find
Recenzirano 19 prosinca 2017
Dear Nur, Warmest greeting from eRYAbySURIA. The management of eRYAbySURIA would like to take a moment to thank you for your selection of eRYAbySURIA as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, eRYAbySURIA
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eRYA by SURIA Merang
8,0
Odlično
Dr. od Malezija
Obitelj sa starijom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u prosinac, 2017
Special Price and Good location”
I have been here for a few times. This resort offers a very good deal on its price. Although it has to upgrade it facilities so that the customer san do some activities when they stay here.
Recenzirano 18 prosinca 2017
Dear Dr., Warmest greeting from eRYAbySURIA. The management of eRYAbySURIA would like to take a moment to thank you for your selection of eRYAbySURIA as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, eRYAbySURIA
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eRYA by SURIA Merang
8,0
Odlično
MOHD od Malezija
Obitelj sa starijom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u prosinac, 2017
Nice Stay for a good nap from KB to KL”
Reasonable price with basic amenities
Recenzirano 16 prosinca 2017
Dear Mohd, Warmest greeting from eRYAbySURIA. The management of eRYAbySURIA would like to take a moment to thank you for your selection of eRYAbySURIA as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, eRYAbySURIA
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eRYA by SURIA Merang
4,0
Saleh od Malezija
Obitelj sa malom djecom
Deluxe Twin soba uz more
Boravili ste 2 noći u prosinac, 2017
Food /Facilities ”
Swimming pool dirty, lot of leave and others inside the pool. No outside toilet Beach also not very clean Food choice very less.
Recenzirano 12 prosinca 2017
Dear Saleh, Warmest greeting from eRYAbySURIA. The management of eRYAbySURIA would like to take a moment to thank you for your selection of eRYAbySURIA as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, eRYAbySURIA
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eRYA by SURIA Merang
6,8
Dobro
Vincent od Malezija
Obitelj sa malom djecom
Deluxe Twin soba uz more
Boravili ste 4 noći u studeni, 2017
Timing was bad with bad weather”
Room was goid. Staff was great but buffet breakfast was very bad and few choices. One day. There was no buffet coz less room guests. We were given other choices of ala carte. Other than food. All other matters were great
Recenzirano 02 prosinca 2017
Dear Vincent, Warmest greeting from eRYAbySURIA. The management of eRYAbySURIA would like to take a moment to thank you for your selection of eRYAbySURIA as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, eRYAbySURIA
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eRYA by SURIA Merang
4,8
MUHAMMAD
Obitelj sa malom djecom
Deluxe Twin soba uz more
Boravili ste 3 noći u studeni, 2017
Overall a pleasant stay.”
Kindly improve on housekeeping. Staff should be more proactive in responding to guest request.
Recenzirano 28 studenog 2017
Dear Muhammad, Warmest greeting from eRYAbySURIA. The management of eRYAbySURIA would like to take a moment to thank you for your selection of eRYAbySURIA as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, eRYAbySURIA
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eRYA by SURIA Merang
4,8
hj od Malezija
Obitelj sa malom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u listopad, 2017
Inside to resort no tar road. Property must prepare it for guess. ”
Staff no mention Wi-Fi can provided during check in. No welcome drink for guess. TV not so clear .in front hotel not clean. Supposed must be clean especially for receiving new guess. No information facilities can be used at resort, eggs ping pong set, beach soccer. Car park not have clearly indication.
Recenzirano 18 listopada 2017
Dear Hj, Warmest greeting from eRYAbySURIA. The management of eRYAbySURIA would like to take a moment to thank you for your selection of eRYAbySURIA as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, eRYAbySURIA
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eRYA by SURIA Merang
6,8
Dobro
Khee od Malezija
Grupa
Deluxe Twin soba uz more
Boravili ste jednu noć u rujan, 2017
Well worth during off peak season”
Good: Near to beach, and beach is clean. Free upfrade of room from staff during non peak season. Friendly staff. Con: swimming pool water not clean. Need to drive some distance for outside food.
Recenzirano 19 rujna 2017
Dear Khee, Warmest greeting from eRYAbySURIA. The management of eRYAbySURIA would like to take a moment to thank you for your selection of eRYAbySURIA as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, eRYAbySURIA
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eRYA by SURIA Merang
6,4
Dobro
MAJID od Malezija
Grupa
Deluxe Twin soba uz more
Boravili ste 2 noći u rujan, 2017
Overall OK - value for Money”
Hotel is OK - not expensive. Rooms are having bad smell. Good for beach lovers; very close to nice and clean beach at walking distance. No internet in rooms; only available in Lobby. Hotel restaurant is horrible; food was not good at all (tried at lunch time). Breakfast was OK. Location is good for people who like Village side; very far from main shopping and food area.
Recenzirano 15 rujna 2017
Dear Majid, Warmest greeting from eRYAbySURIA. The management of eRYAbySURIA would like to take a moment to thank you for your selection of eRYAbySURIA as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, eRYAbySURIA
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eRYA by SURIA Merang
2,0
siti od Malezija
Par
Deluxe Twin soba uz more
Boravili ste jednu noć u rujan, 2017
Dissapointing. ”
We did not stay. We check in n check out. What describe is not as actual place. Staff not friendly.
Recenzirano 10 rujna 2017
Dear Siti, Warmest greeting from eRYAbySURIA. The management of eRYAbySURIA would like to take a moment to thank you for your selection of eRYAbySURIA as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, eRYAbySURIA
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eRYA by SURIA Merang
6,8
Dobro
Suhara od Malezija
Par
Deluxe Twin soba uz more
Boravili ste jednu noć u siječanj, 2017
Kind of private beach”
we came during monsoon so didnt get to swim in the ocean..hotel is decent. breakfast was so-so...they did ala carte since not many were staying. staff was ok..friendly. room deco was old style but we were ok with it..tv not so much channel. good location to catch beautiful sunrise
Recenzirano 07 rujna 2017
Dear Suhara, Warmest greeting from eRYAbySURIA. The management of eRYAbySURIA would like to take a moment to thank you for your selection of eRYAbySURIA as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, eRYAbySURIA
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eRYA by SURIA Merang
8,4
Odlično
Azman od Malezija
Obitelj sa malom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u kolovoz, 2017
Short vacation”
Nice location, very near to the beach. Although not so big but the kids had a fun time both at the pool and the beach. Some of the room facilities have to recheck ie leaking aircond, broken power plugs. All in all, a nice place to go ..
Recenzirano 04 rujna 2017
Dear Azman, Warmest greeting from eRYAbySURIA. The management of eRYAbySURIA would like to take a moment to thank you for your selection of eRYAbySURIA as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, eRYAbySURIA
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eRYA by SURIA Merang
4,4
Izham od Malezija
Obitelj sa malom djecom
Deluxe Twin soba u prizemlju uz more
Boravili ste 2 noći u kolovoz, 2017
Not recommended”
Poor facilities & infra. Old room, very poor maintenance. Room were so bad, broken bath room door and closet, leak water hose, bad mattress. Won't return and most probably wont go to their other hotel elsewhere too..
Recenzirano 29 kolovoza 2017
Dear Izham, Warmest greeting from eRYAbySURIA. The management of eRYAbySURIA would like to take a moment to thank you for your selection of eRYAbySURIA as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, eRYAbySURIA
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eRYA by SURIA Merang
7,2
Vrlo dobro
Nur od Malezija
Par
Deluxe Twin soba uz more
Boravili ste 2 noći u kolovoz, 2017
Nice place to stay”
The location is good.far from city.no noise.the food is decent
Recenzirano 17 kolovoza 2017
Dear Nur, Warmest greeting from eRYAbySURIA. The management of eRYAbySURIA would like to take a moment to thank you for your selection of eRYAbySURIA as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, eRYAbySURIA
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eRYA by SURIA Merang
4,0
Muhammad od Malezija
Obitelj sa starijom djecom
Deluxe Twin soba u prizemlju uz more
Boravili ste jednu noć u lipanj, 2017
Service Slow”
Cafe service is very slow. Ordered a food from our room and got it after 2 hours.
Recenzirano 02 srpnja 2017
Thank you Mr Muhamad or your valuable feedback. We're sorry to hear that you were disappointed with the breakfast. Rest ensured, that we will take you comments for further encouragement within the team to ensure a better experience in future. Hope to see you again. Thank you!
Odgovoreno 22 srpnja 2017
eRYA by SURIA Merang
6,8
Dobro
Muhammad od Malezija
Obitelj sa malom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u lipanj, 2017
Short getaway place to release stress”
Good view. Easy car park access great breakfast.
Recenzirano 02 srpnja 2017
Thank you Mr Mohd Ifwat or your valuable feedback. We're sorry to hear that you were disappointed with the breakfast. Rest ensured, that we will take you comments for further encouragement within the team to ensure a better experience in future. Hope to see you again. Thank you!
Odgovoreno 22 srpnja 2017
eRYA by SURIA Merang
5,6
Siew od Malezija
Obitelj sa malom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u lipanj, 2017
Cheap and nice but dirty”
I booked 2 rooms at only RM100: I think it is a good bargain. Though the rooms were ready for us, I had to call housekeeping to mop the floors of both rooms since they were full of dust & my child had asthma. The surrounding is nice - there was a tree with a hammock and the beach we can walk to. Though the pool is also nice, it was very dirty and there were scums floating on the surface. The breakfast was very very simple & the food not topped up- there was no monitoring as well with almost everybody walking in freely (maybe that's why the food is not enough).
Recenzirano 02 srpnja 2017
Thank you Mr Siew or your valuable feedback. We're sorry to hear that you were disappointed with the breakfast. Rest ensured, that we will take you comments for further encouragement within the team to ensure a better experience in future. Hope to see you again. Thank you!
Odgovoreno 22 srpnja 2017
eRYA by SURIA Merang
10,0
Izvanredno
che od Malezija
Obitelj sa malom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u svibanj, 2017
niceplace”
nice place
Recenzirano 12 svibnja 2017
Dear Sir, thank you for your valuable feedback. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards.
Odgovoreno 20 svibnja 2017
eRYA by SURIA Merang
7,6
Vrlo dobro
WILLIAM od Japan
Par
Deluxe Twin soba u prizemlju uz more
Boravili ste 2 noći u travanj, 2017
Vrlo dobro”
I think is a good place to stay for the price, service is good and they arrange a boat day trip to the island. we went by car so it was not a problem to move around or even go downtown. The only problem is very hard to find a BEER so if you are a beer drinker better bring it along before reach...love to go visit again
Recenzirano 12 svibnja 2017
Dear Sir, thank you for your valuable feedback. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards.
Odgovoreno 20 svibnja 2017
eRYA by SURIA Merang
10,0
Izvanredno
che od Malezija
Obitelj sa malom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u svibanj, 2017
niceplace”
nice plce to stay
Recenzirano 11 svibnja 2017
Dear Sir, thank you for your valuable feedback. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards.
Odgovoreno 20 svibnja 2017
eRYA by SURIA Merang
10,0
Izvanredno
che od Malezija
Obitelj sa malom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u svibanj, 2017
nice place”
nice place with a good environment
Recenzirano 10 svibnja 2017
Dear Sir, thank you for your valuable feedback. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards.
Odgovoreno 20 svibnja 2017
eRYA by SURIA Merang
5,2
Azu od Malezija
Obitelj sa malom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u travanj, 2017
Average”
The room is spacious, location nearby the sea. Just have a small pool. Service room quite slow, need to request the iron for few times and registration process took longer. They mightbhave to improve on this.
Recenzirano 03 svibnja 2017
Dear Sir, thank you for your valuable feedback. We are deeply sorry that you encountered some problems during your stay with us and have taken the necessary steps to address and rectify the issues raised. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards.
Odgovoreno 20 svibnja 2017
eRYA by SURIA Merang
2,0
Raphael od Filipini
Par
Deluxe Twin soba uz more
Boravili ste jednu noć u travanj, 2017
Looks like an abandoned hotel”
The place was so dirty even. It looks like an abandoned hotel. When we entered the room you can see ashes from cigarrete on the floor. I asked for a broom and when the maintainance came he just hand over the broom and let me swept the floor. The aircon was so hot and the door going to the beach side is broken. Overall it was not a pleasant stay. I understand that it was juat a cheap room but they should have advised it on the website clearly that the rooms will be dirty. Im not expecting for a led flat tv nor a bathtub with that price per room but they should have maintained the cleanliness atleast.
Recenzirano 24 travnja 2017
Dear Sir, thank you for your valuable feedback. We are deeply sorry that you encountered some problems during your stay with us and have taken the necessary steps to address and rectify the issues raised. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards.
Odgovoreno 20 svibnja 2017
eRYA by SURIA Merang
3,2
Kris-Thea od Filipini
Par
Deluxe Twin soba uz more
Boravili ste jednu noć u travanj, 2017
A resort that is Not so good to stay”
Room Is not.clean.. When we arrive saw cockroach inside the room. There is Aircon in the room but still the room is so warm.. Seems the Aircon is not working OK. The sliding door doesn't have lock outside... You can't leave the room using that door. And there is also TV but also not of the channels are not available even the stated channels in the provides room leaflets cover... Food is not good.. I tried beef with pepper sauce - sauce is good.. But the beef is not tender.. It is sooo tough. Rice is also not nice.. Not worth the money... And the price of the food are little expensive... buffet breakfast that was includes in the package does not have many variety... Just fish nasa leak and toasted bread... And we don't have any choices, we tried ordering alacarte... But according to the staffs... Kitchen will be open only at 12 noon... Beach side... So so.. Not that clean.. There are lot of.garbage in the seafront.. The part of the resort is not well maintained... Overall - 3/10
Recenzirano 24 travnja 2017
Dear Sir, thank you for your valuable feedback. We are deeply sorry that you encountered some problems during your stay with us and have taken the necessary steps to address and rectify the issues raised. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards.
Odgovoreno 20 svibnja 2017
eRYA by SURIA Merang
7,2
Vrlo dobro
Khairudin od Malezija
Obitelj sa starijom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u ožujak, 2017
Great Value for money for short family trip ”
Great value for money with large rooms for short family holiday. However the breakfast buffet choice was limited and the facilities was very basic. Furthermore there is not much interesting places in the surrounding area.
Recenzirano 27 ožujka 2017
Dear Mr khairuddin, Thank you for your valuable feedback. We are deeply sorry that you encountered some problems during your stay with us and have taken the necessary steps to address and rectify the issues raised. We apologize again for your previous experience with us and hope to welcome you again to our resort in future. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards Shaiful Azmi Resort Manager
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eRYA by SURIA Merang
8,0
Odlično
Mohd od Malezija
Obitelj sa malom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u ožujak, 2017
nice”
nice and room large for family
Recenzirano 26 ožujka 2017
Dear Mr Mohd , Thank you for your valuable feedback. We are deeply sorry that you encountered some problems during your stay with us and have taken the necessary steps to address and rectify the issues raised. We apologize again for your previous experience with us and hope to welcome you again to our resort in future. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards Shaiful Azmi Resort Manager
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eRYA by SURIA Merang
8,0
Odlično
Jacqueline od Malezija
Par
Deluxe Twin soba uz more
Boravili ste 2 noći u ožujak, 2017
Value lodgings in Merang”
Cheapest of starred hotels along this stretch of Tganu. Despite its age (showing), everything worked. A leaking basin was fixed pronto. Dont bother with the tv. But with miles of beach, sun, sea you could watch real life for once. Still there's 4G for those who must be connected at all times. I'd recommend for families and those who know what they're there for eg. chill, jump off to pulau, horse riding, and not simply waiting for the resort to deliver something for your pleasure, and that includes food.
Recenzirano 24 ožujka 2017
Dear Ms Jacquiline, Thank you for your valuable feedback. We are deeply sorry that you encountered some problems during your stay with us and have taken the necessary steps to address and rectify the issues raised. We apologize again for your previous experience with us and hope to welcome you again to our resort in future. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards Shaiful Azmi Resort Manager
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eRYA by SURIA Merang
5,6
Mohamad od Malezija
Obitelj sa malom djecom
Deluxe Twin soba u prizemlju uz more
Boravili ste 3 noći u ožujak, 2017
Good wnough for family holiday”
Suitable for family gathering & get together. A bit far to the beach. Took a bit of a walk but the beach is worth it. Main road to entrance of the resort, a bit far. Minimal facilities only.
Recenzirano 24 ožujka 2017
Dear Ms Azliani O, Thank you for your valuable feedback. We are deeply sorry that you encountered some problems during your stay with us and have taken the necessary steps to address and rectify the issues raised. We apologize again for your previous experience with us and hope to welcome you again to our resort in future. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards Shaiful Azmi Resort Manager
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eRYA by SURIA Merang
5,6
tengku od Malezija
Par
Deluxe Twin soba uz more
Boravili ste jednu noć u siječanj, 2017
good job”
good place
Recenzirano 06 veljače 2017
Dear Ms Azliani O, Thank you for your valuable feedback. We are deeply sorry that you encountered some problems during your stay with us and have taken the necessary steps to address and rectify the issues raised. We apologize again for your previous experience with us and hope to welcome you again to our resort in future. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards Shaiful Azmi Resort Manager
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eRYA by SURIA Merang
6,4
Dobro
SAIFUL od Malezija
Obitelj sa malom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u siječanj, 2017
good”
good
Recenzirano 03 veljače 2017
Dear Mr Saiful, Thank you for your valuable feedback. We are deeply sorry that you encountered some problems during your stay with us and have taken the necessary steps to address and rectify the issues raised. We apologize again for your previous experience with us and hope to welcome you again to our resort in future. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards Shaiful Azmi Resort Manager
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eRYA by SURIA Merang
6,4
Dobro
Latifah od Malezija
Obitelj sa malom djecom
Deluxe Twin soba u prizemlju uz more
Boravili ste jednu noć u siječanj, 2017
Clean room &friendly staff”
The room is clean&comfortable eventhough its looks so old fashion.Not much choices for the breakfast.The Hotel management should take a seriously initiative to make changes and upgrade on the facilities.I love the sea view from the hotel .The staff is so friendly with a guest but i think receptionist counter should be looks better and elegent such as this is a 3 star hotel.
Recenzirano 01 veljače 2017
Dear Ms Azliani O, Thank you for your valuable feedback. We are deeply sorry that you encountered some problems during your stay with us and have taken the necessary steps to address and rectify the issues raised. We apologize again for your previous experience with us and hope to welcome you again to our resort in future. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards Shaiful Azmi Resort Manager
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eRYA by SURIA Merang
8,8
Odlično
Salwiyah od Malezija
Obitelj sa malom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u siječanj, 2017
Value for money”
Everything OK. Staff friendly n when I have a complaint, in just a few minutes they settled. However, breakfast only 1 star. The taste of fried rice too bad n like a yesterday food. Very disappointed.
Recenzirano 29 siječnja 2017
Dear Ms Azliani O, Thank you for your valuable feedback. We are deeply sorry that you encountered some problems during your stay with us and have taken the necessary steps to address and rectify the issues raised. We apologize again for your previous experience with us and hope to welcome you again to our resort in future. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards Shaiful Azmi Resort Manager
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eRYA by SURIA Merang
5,2
Ahmad od Malezija
Obitelj sa malom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u prosinac, 2016
breakfast ”
Breakfast finished early and they don't topup the food
Recenzirano 19 siječnja 2017
Dear Mr ahmad , Thank you for your valuable feedback. We are deeply sorry that you encountered some problems during your stay with us and have taken the necessary steps to address and rectify the issues raised. We apologize again for your previous experience with us and hope to welcome you again to our resort in future. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards Shaiful Azmi Resort Manager
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eRYA by SURIA Merang
8,0
Odlično
Md od Malezija
Par
Deluxe Twin soba uz more
Boravili ste jednu noć u lipanj, 2014
comfort and cleanliness”
comfort stay and strategic location
Recenzirano 13 siječnja 2017
Dear Ms Azliani O, Thank you for your valuable feedback. We are deeply sorry that you encountered some problems during your stay with us and have taken the necessary steps to address and rectify the issues raised. We apologize again for your previous experience with us and hope to welcome you again to our resort in future. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards Shaiful Azmi
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eRYA by SURIA Merang
7,6
Vrlo dobro
Rosliza od Malezija
Obitelj sa malom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u prosinac, 2016
Value for money”
Value for money, nice view
Recenzirano 26 prosinca 2016
Dear mrs rosliza, thank you for your valuable feedback. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards.
Odgovoreno 17 lipnja 2017
eRYA by SURIA Merang
8,0
Odlično
Gomathi od Malezija
Par
Deluxe Twin soba uz more
Boravili ste 2 noći u rujan, 2016
Far from airport ”
Limit food
Recenzirano 22 listopada 2016
Dear Sir, thank you for your valuable feedback. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards.
Odgovoreno 17 lipnja 2017
eRYA by SURIA Merang
6,0
LEE od Malezija
Par
Deluxe Twin soba uz more
Boravili ste jednu noć u travanj, 2016
Good”
Good location and reasonable price.
Recenzirano 04 listopada 2016
Dear Sir, thank you for your valuable feedback. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards.
Odgovoreno 17 lipnja 2017
eRYA by SURIA Merang
8,0
Odlično
alwie od Malezija
Solo putnik
Deluxe Twin soba uz more
Boravili ste jednu noć u kolovoz, 2016
Beach”
Beautiful beach
Recenzirano 20 rujna 2016
Dear Sir, thank you for your valuable feedback. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards.
Odgovoreno 17 lipnja 2017
eRYA by SURIA Merang
8,0
Odlično
alwie od Malezija
Solo putnik
Deluxe Twin soba uz more
Boravili ste jednu noć u kolovoz, 2016
Beach resorts”
Near to beach
Recenzirano 19 rujna 2016
Dear Sir, thank you for your valuable feedback. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards.
Odgovoreno 17 lipnja 2017
eRYA by SURIA Merang
8,0
Odlično
sobahmarini od Malezija
Obitelj sa malom djecom
Deluxe Twin soba uz more
Boravili ste jednu noć u rujan, 2016
just nice”
the staff was very helpful. the maintenance guy help us to fix tv and aircond and help us to change room in case the aircond did not work properly. the pool nice for kids.
Recenzirano 16 rujna 2016
Dear Sir, thank you for your valuable feedback. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards.
Odgovoreno 17 lipnja 2017
eRYA by SURIA Merang
5,6
ESSAM od Egipat
Grupa
Deluxe Twin soba uz more
Boravili ste 2 noći u kolovoz, 2016
Satisfactory”
There's no internet and enough light. Too far from down town about 35km
Recenzirano 08 kolovoza 2016
Dear Sir, thank you for your valuable feedback. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards.
Odgovoreno 17 lipnja 2017
eRYA by SURIA Merang