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Super atmosphere and large clean rooms ”
Staff very cordial and Friendly always welcoming each guest with a smile. Value for money Centrally located
As usual for few times I have stayed here, a happy traveller.
Hotel location not ok”
We have to walk to the hotel, no car can enter, walking around 100 m. Wifi ok. The room is great
Great stay. Very nice hotel and our room was very big and clean. Can be a little noisy sometimes as it is next to main road.
Convenient and comfortable”
It is very good, the staff are very helpful, the room is very clean and tidy.
A very good hotel”
We have been on a long journey around Europe and this hotel is by far the best we have had overall. The room was large and beautifully furnished. The bathroom was well equipped with products, the beds were luxurious and ultra-comfortable. We ate twice in the hotel restaurant and the food was fresh, well prepared and presented and absolutely delicious. The man who manages the bar and restaurant was very hospitable and made us feel right at home. Overall our stay here was outstanding, especially for the reasonable price paid through Agoda.
Lovely hotel with central location”
A lovely hotel. We had a very pleasant but short stay - had arrived by train and were departing on a long haul flight the following day. The hotel arranged our airport transfer which worked very well. We liked the ambience in the hotel and enjoyed the food. The location was good, very close to the station but in a pedestrian area of the main shopping centre. Just a shame our visit coincided with a public holiday so we couldn't do I the last-minute gift shopping we had been aiming to do.
Great location and room”
The best hotel stay thus far for me and second by my wife. It is a hotel that we look forward to going back after a long day out. You will love the convenience and confort especially for the first timer to munich
A nice hotel near the train station”
It's been a nice stay in Excelsior. The room is spacious and location is great with just 5 mins walk distance to the station.
Near central station, clean and comfortable”
Staff were very nice. The hotel near train station (walk only 2 minutes)
Great staff, botique feel - NO airconditioning”
The hotel was down a small lane but very convenient. Unfortunately there was no airconditioning on the hotest day of the hotest summer on record. So our stay was marred by this fact.
Very good hotel”
Wonderful experence. I will stay here next time again.
Very convenient, close to the train station.”
The room is not big but is very comfortable. The staff are nice and helpful.
Excellent hotel in a good location”
It was excellent. The staff took terrific care of us.
Nice hotel with great location”
Hotel is situated just opposite to Railway Station. It is very clean. It is also very close to shopping area. The rooms are very clean. The staff is very friendly. I will stay at this hotel again.
good hotel but watch out they dont charge twice”
very central and clean rooms. They charged me twice on my credit card. still under investigation so watch out. Staff didnt help much and asked me to email the head office even thought i showed them my credit card statement.
Very comfortable , with attentitive staff”
We had a short but very comfortable stay in this great hotel. It began well when they allowed us an early check in at 9 am , so we could freshen up immediately and offload our luggage and immediately start exploring and enjoy our holiday. The room is excellent and the bed very comfortable
A LOVELY HOTEL WITH BEAUTIFULLY FURNISHED ROOM”
The hotel staff is as good as it gets! Fluent English and knowledgeable.
A four star stay”
the place is very good”
The place is so near the train station,very conveneince, it also provide a confortable place for us, the size and space of room is so large. Besides, it near the shopping mall.I recommand this hotel strongly.
It was a pleasant stay. The room was comfortable, and it was value for money. Breakfast was very nice, the staffs were helpful. The only downside is the high charge for parking, after all it is Munich.
nice place to stay in the middle of Munich City”
this is a good room design in this hotel. ”
Very convenient place for shopping and transport”
Convenient and comfortable”
Fantastic Location and Decent Rooms”
fantastic location near central munich station and convenient to travel around and many restaurants and shopping areas nearby
Very plesant experience”
I was pleased with the level of service and the hotel comfort.
excellent staff and a great location.”
the picture that Agoda shows is not the correct one; they are showing a room from the Konigshof which is a sister hotel - so to say I was disappointed when I saw the room was an understatement! but it was spotlessly clean and thankfully my disappointment was soon forgotten thanks to the friendliness and helpfulness of the hotel staff. Good location; opposite main train station and about 10 minutes walk from Marienplatz.
good location and excellent staff”
very helpful and friendly staff. spotlessly clean hotel.
Convenient location, good service”
This is not a bad hotel at all, right accross the street from the main train station in Munich. The staff are wonderful and the service is very good. Keep in mind, though that you have to use the fitness facilities at their sister hotel about a block away.
room is spacious and bed is very comfortable. request for cab booking and kettle. handle efficiently. also free wifi is pretty fast.. hotel is 5mins from train station
excellent hotel with kind and smile”
All staffs were very kind and the room was cozy and comfortable. very near from the train station, convenient to move to everywhere. Very nice hotel!
Very nice hotel, outstanding service”
We had been off a very long flight and came from the airport. I had to spend the night in Munich before taking a train the following day. We arrived at 9 pm and the staff was expecting us. The service was outstanding. The rooms were very clean and well maintained. I was afraid about the noise (since the hotel is very close to the train station) but the hotel was extremely quiet. I travel a lot. I have to say that in Excelsion I have had the best breakfast ever!
Great Location and Classy Service”
Very enjoyable stay, Pros say it all. Rooms a lttlie small, but classic.
Lovely Hotel with very convenient location ”
Awsome hotel located right at the footsteps of Munich HBF, great breakfast and big rooms. Recommended for any travellers
The reception in the hotel is very good ,friendly attentive and well spoken (english). They are very helpful and efficient. the outstanding point about this place is the interior design of the lobby and the area around it. The Room was very nice and especially the bathroom very well equiped and clean. Tv reception is excellent and the internet sevice was very good indeed. The location is very convenient for shopping and transport ( near the main railway station)
good hotel, nice service and good location”
i stayed there for the Oktoberfest in munich. this hotel is near main station, just 5 mins walk. besides, it is near the main city tourist point less than 10 mins walk. staffs from the hotel is very helpful and speak good english. you can get free wifi when u checkin. overall experience is excellent. however, due to the oktoberfest, the price is a bit expensive, which needs euro per night.
Very good location and a good sized rooms”
The hotel is very conveniently situated - very close to both the central station and the pedestrianised shopping areas. The hotel staff were excellent. During our stay the hotel was undergoing renovation work so was a bit noisy from approx 7.30 am. However the renovation work did not unduly put us off and we would certainly stay at the hotel again.
closely shopping area and transportation.Reception smiling and good service
Great location and nice interior”
visually nice hotel, atmospheric interior (on renovation now, but it is temporary), nice service on reception, clean, provided with different bathroom amenities, helpful stuff in conference rooms, very quick reaction to requests. minuses: unbealivible rate for breakfast -eur, which is too high price for i say "3 star level breakfast" especially on the point of taste. it also organized quite "old fashion" style, you need to sign some receipts even you already paid for it. also part of rooms located with view to the tram rails so at 4 am it start to be very noisy, if you have sensitive sleeping - be aware and ask for rooms with windows to the yard
The hotel is in a very good location. It is within walking distance to many main tourist attractions. The hotel lobby is very nice and has that warm homey feeling. However the room we stayed was old and very small, and HOT! We found it hard to fall asleep. It doesn't have A/C. The hotel needed a major renovation too. Some staffs were friendly enough while some were quite grumpy. The pictures were quite misleading. In general it was not good value for money. But it is Munich! Not a small town.
hotel is very old and room is not too big, the only attactive of this hotel is near town, plenty of reataurants around, therefore plenty to chose from.
less than five minutes walk from the main station, staff are friendly and with delicious breakfast serve in the morning.
Not quite what it claims to be”
This hotel markets itself as an exclusive Munich hotel along with its sister hotel (which is nearby), the Koenigshof. But caveat emptor (buyer beware). While Koenigshof is indeed very nice (at least the lobby and spa facilities), Excelsior is at most a 3 and a half star hotel, probably just three. The breakfast room is nice and the food yummy. They have a nice bar and restaurant as well. This staff is professional and efficient. But the rooms are old and very simple. Unless you are a huge fan of "rustic simplicity" you will be disappointed and feel that for what the rooms are the hotel is overpriced. One bonus though: you get to use the sauna/spa of the Koenigshof for free if you stay here. The hotel is also very near the central train station