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The hotel is just 100 meter from the main railwaystation.Very friendly staff,superb breakfast,room with all necessary facilities.
Very comfortable , with attentitive staff”
We had a short but very comfortable stay in this great hotel. It began well when they allowed us an early check in at 9 am , so we could freshen up immediately and offload our luggage and immediately start exploring and enjoy our holiday. The room is excellent and the bed very comfortable
Very nice hotel, outstanding service”
We had been off a very long flight and came from the airport. I had to spend the night in Munich before taking a train the following day. We arrived at 9 pm and the staff was expecting us. The service was outstanding. The rooms were very clean and well maintained. I was afraid about the noise (since the hotel is very close to the train station) but the hotel was extremely quiet. I travel a lot. I have to say that in Excelsion I have had the best breakfast ever!
excellent location with great room ”
the hotel location was excellent, near to the main train station with metro and a department store just few steps away. walking distance to the main shopping areas. the hotel staffs were very helpful and it provides free wifi. the room was very clean and tidy, bathroom was well maintained though the room was a little bit tight but that was perfectly fine. have also stayed in regent hotel but hotel excelsior was so much better in terms of location, room condition and wifi accessibility. will definitely stay at hotel excelsior if return to munich.
Very satisfying stay”
We were very impressed with this hotel the moment we arrived. The unique lobby and lobby lounge was impressive and the staff was very friendly and helpful too. The room was spacious given the hotel location right next to the Central Train Station. Breakfast was great too...they have everything we wished to have. Overall, we really enjoyed our stay at this hotel and would definitely return in the near future.
Great location, very good reception staff but poor room with a smell”
Victoria's service from Excelsior reception has been impeccable. Her great smiles warms people up easily. Location is also excellent which is next to the main train station. Room condition should be much better. Bed is small and room has a smell. No air conditioning on 2nd floor. Its quiet though and a new refurbished toilet which is the only highlight.
Strategically Located, Friendly Staff n Comfy”
All staff were friendly and helpful, to mention a few, Victoria, Stephen etc. Clean and very comfortable room. Great location, abt 5min walk to main train station with varieties of essential shops in the neighbourhood ie pharmacies, supermarket, cafe etc. and less than 15min walk to Marienplatz and Viktualienmarkt with yummy Germans meals to enjoy.
Wonderful surprise ”
Lovely hotel - convenient, clean, spacious and reasonably priced. Highly recommended. Not cons to report here. Absolutely enjoyed our stay.
Food surrounding you, train station just few minutes walk, can go anywhere cos is in the center ”
Stop ! No spa, no sauna !!! ”
This is available for many months because of building reconstruction. On their website they do not say it... And as I was not happy about that, they just give me 30 € refund for 5 nights and cost of more 600 €.
We have been on a long journey around Europe and this hotel is by far the best we have had overall. The room was large and beautifully furnished. The bathroom was well equipped with products, the beds were luxurious and ultra-comfortable. We ate twice in the hotel restaurant and the food was fresh, well prepared and presented and absolutely delicious. The man who manages the bar and restaurant was very hospitable and made us feel right at home. Overall our stay here was outstanding, especially for the reasonable price paid through Agoda.
Lovely hotel with central location”
A lovely hotel. We had a very pleasant but short stay - had arrived by train and were departing on a long haul flight the following day. The hotel arranged our airport transfer which worked very well. We liked the ambience in the hotel and enjoyed the food. The location was good, very close to the station but in a pedestrian area of the main shopping centre. Just a shame our visit coincided with a public holiday so we couldn't do I the last-minute gift shopping we had been aiming to do.
Great location and room”
The best hotel stay thus far for me and second by my wife. It is a hotel that we look forward to going back after a long day out. You will love the convenience and confort especially for the first timer to munich
good hotel but watch out they dont charge twice”
very central and clean rooms. They charged me twice on my credit card. still under investigation so watch out. Staff didnt help much and asked me to email the head office even thought i showed them my credit card statement.
the place is very good”
The place is so near the train station,very conveneince, it also provide a confortable place for us, the size and space of room is so large. Besides, it near the shopping mall.I recommand this hotel strongly.
It was a pleasant stay. The room was comfortable, and it was value for money. Breakfast was very nice, the staffs were helpful. The only downside is the high charge for parking, after all it is Munich.
excellent staff and a great location.”
the picture that Agoda shows is not the correct one; they are showing a room from the Konigshof which is a sister hotel - so to say I was disappointed when I saw the room was an understatement! but it was spotlessly clean and thankfully my disappointment was soon forgotten thanks to the friendliness and helpfulness of the hotel staff. Good location; opposite main train station and about 10 minutes walk from Marienplatz.
Convenient location, good service”
This is not a bad hotel at all, right accross the street from the main train station in Munich. The staff are wonderful and the service is very good. Keep in mind, though that you have to use the fitness facilities at their sister hotel about a block away.
The reception in the hotel is very good ,friendly attentive and well spoken (english). They are very helpful and efficient. the outstanding point about this place is the interior design of the lobby and the area around it. The Room was very nice and especially the bathroom very well equiped and clean. Tv reception is excellent and the internet sevice was very good indeed. The location is very convenient for shopping and transport ( near the main railway station)
good hotel, nice service and good location”
i stayed there for the Oktoberfest in munich. this hotel is near main station, just 5 mins walk. besides, it is near the main city tourist point less than 10 mins walk. staffs from the hotel is very helpful and speak good english. you can get free wifi when u checkin. overall experience is excellent. however, due to the oktoberfest, the price is a bit expensive, which needs euro per night.
Very good location and a good sized rooms”
The hotel is very conveniently situated - very close to both the central station and the pedestrianised shopping areas. The hotel staff were excellent. During our stay the hotel was undergoing renovation work so was a bit noisy from approx 7.30 am. However the renovation work did not unduly put us off and we would certainly stay at the hotel again.
Not quite what it claims to be”
This hotel markets itself as an exclusive Munich hotel along with its sister hotel (which is nearby), the Koenigshof. But caveat emptor (buyer beware). While Koenigshof is indeed very nice (at least the lobby and spa facilities), Excelsior is at most a 3 and a half star hotel, probably just three. The breakfast room is nice and the food yummy. They have a nice bar and restaurant as well. This staff is professional and efficient. But the rooms are old and very simple. Unless you are a huge fan of "rustic simplicity" you will be disappointed and feel that for what the rooms are the hotel is overpriced. One bonus though: you get to use the sauna/spa of the Koenigshof for free if you stay here. The hotel is also very near the central train station
Located in front of train station & shopping mall”
it has been a greatly enjoyable stay for me and my family. in front of the hotel is a walking/shopping mall with no traffic, and i could enjoy my coffee and gelato in the open air, at the same time working on my laptop using the free wifi from the hotel.
Lovely hotel with a touch of 'old world charm'”
Lovely clean hotel with a touch of 'old world charm', but not lacking any of the mod cons. Staff were friendly and efficient, and all we encountered spoke perfect English. The room was definitely one of the largest I've stayed in (in Europe). And the bathroom was massive. Great location very near the main station, and only a short walk to Marienplatz. There is a supermarket just a couple of doors away, but if that's to far, every item in the minibar is just €1! Only complaint would be at that price the breakfast buffet should be included.
overall quite a comfortable and cozy hotel. However our shower could be improved, during the coldest time of winter, you would want the hot water to be ready quite quickly, however it was a 2 -3 minute wait each time
Great Location But Small Room”
Convenient location next to Hauptbahnhof and easy walk to Old Town. Renovated hotel, with late 19th/early 20th Century style. Single room, just that -- a single bed in a very small room. Room adequate for short stays. Terrific staff -- everyone I met for my 2-night stay very friendly and helpful.
from airport i took a train and exit at central station, once i walked out side the station the hotel is just in front of the subway exit which very convenience even i have a big luggage. check in was very fast and the room is just right but the bed is a bit small. there are many stores and shopping mall around the hotel.
The hotell is nice in tyrolean style. The room was nice and clean. But the breakfast was very expensive, EUR 19 per person.I think that breakfast shall be included in the hotell price. It´s better to have a little higher hotel price and free breakfast. The location is good with shopping right outside the door and also the train just a few meters from the hotel.
great location with friendly staff”
hotel is very well situation only 1 min from hbf with access to u and s bahn and trams. i arrived late and was welcomed by a friendly staff at the reception, checked in and found myself in a beautifully appointed guestroom. there is free wifi which is rare for most hotel i've been in germany. also tried their italtian restaurant on one night which was great as well, a good alternative for german food. the only downside is room can get noisy as its located right on a pedestrian strip opposite cafes and restaurants. however for its location it is understandable.
Very good location with kind staff”
Just in fron to the exit of underground street from the station in the middle of shopping street. Very kind staff with smile and good atmosphere of interior. The room was a little bid small but enough for one night stay with free internet connection service.
Beautiful hotel, walking distance to Christmas markets, exceptionally comfortable bed. ”
As above. Bar area a little too small/ cramped but this is the only negative. Very helpful staff, would highly recommend.
Location is very great mear shopping mall, convenience store, restaurant, marienplatzs just walk for 10 minures
Traveling with two teenager. The room was huge. Great location. Had a nice morning walk nearby the hotel. So many restaurants, bakery and shops. Hotel is clean and the staffs are friendly.
Super atmosphere and large clean rooms ”
Staff very cordial and Friendly always welcoming each guest with a smile. Value for money Centrally located
As usual for few times I have stayed here, a happy traveller.
Hotel location not ok”
We have to walk to the hotel, no car can enter, walking around 100 m. Wifi ok. The room is great
Great stay. Very nice hotel and our room was very big and clean. Can be a little noisy sometimes as it is next to main road.
Convenient and comfortable”
It is very good, the staff are very helpful, the room is very clean and tidy.
Near central station, clean and comfortable”
Staff were very nice. The hotel near train station (walk only 2 minutes)
Very convenient, close to the train station.”
The room is not big but is very comfortable. The staff are nice and helpful.
Excellent hotel in a good location”
It was excellent. The staff took terrific care of us.
Fantastic Location and Decent Rooms”
fantastic location near central munich station and convenient to travel around and many restaurants and shopping areas nearby
Lovely Hotel with very convenient location ”
Awsome hotel located right at the footsteps of Munich HBF, great breakfast and big rooms. Recommended for any travellers
Good Location, Nice Big Room”
good location 5 mins walk from hbf then connect to main street, nice big room and designed room. quiet and clean room. but normal breakfast.
Staffs were friendly, room was very good, recommanded
Great location and nice interior”
visually nice hotel, atmospheric interior (on renovation now, but it is temporary), nice service on reception, clean, provided with different bathroom amenities, helpful stuff in conference rooms, very quick reaction to requests. minuses: unbealivible rate for breakfast -eur, which is too high price for i say "3 star level breakfast" especially on the point of taste. it also organized quite "old fashion" style, you need to sign some receipts even you already paid for it. also part of rooms located with view to the tram rails so at 4 am it start to be very noisy, if you have sensitive sleeping - be aware and ask for rooms with windows to the yard
The hotel is in a very good location. It is within walking distance to many main tourist attractions. The hotel lobby is very nice and has that warm homey feeling. However the room we stayed was old and very small, and HOT! We found it hard to fall asleep. It doesn't have A/C. The hotel needed a major renovation too. Some staffs were friendly enough while some were quite grumpy. The pictures were quite misleading. In general it was not good value for money. But it is Munich! Not a small town.
Good location with helpful staff”
Easy to reach, close to attractions & railway station. Reception staff were very helpful. But this hotel is old, room is big, clean but old. The bed is too soft. The down blanket made us too hot. No air-con. During the night,if we opened the window, it would be very noisy. Good wifi connection. Good breakfast.
Nice hotel but noisy neighborhood”
everything about this hotel is good, except the city noise at night - traffic, trams and sometimes, on the pedestrian mall in front, drunks. the noise level is slightly better when the windows are closed - but the rooms are not air conditioned. so i'd recommend this hotel - but only in cold weather. and ask for a room facing the interior airwell.
Grand design with spacious room”
The room is spacious, however the service could be better as you expected in a 5 star hotel. The buffet breakfast is the best among the hotels I stayed in Germany which served some hot food as well. The location is good which has restaurants nearby and within walking distance ( abt 10 mins) to the city centre.
No coffee in room ”
Loud construction both outside and inside the hotel
Great staff, botique feel - NO airconditioning”
The hotel was down a small lane but very convenient. Unfortunately there was no airconditioning on the hotest day of the hotest summer on record. So our stay was marred by this fact.
Very convenient place for shopping and transport”
stayed there during the coldest time in munich, water in the shower took a while to heat up, and I would say this would be the only con as the hotel seems to be fairly old, just slightly refurbished.
A very good hotel”
A nice hotel near the train station”
It's been a nice stay in Excelsior. The room is spacious and location is great with just 5 mins walk distance to the station.
Very good hotel”
Wonderful experence. I will stay here next time again.
Nice hotel with great location”
Hotel is situated just opposite to Railway Station. It is very clean. It is also very close to shopping area. The rooms are very clean. The staff is very friendly. I will stay at this hotel again.
A LOVELY HOTEL WITH BEAUTIFULLY FURNISHED ROOM”
The hotel staff is as good as it gets! Fluent English and knowledgeable.
A four star stay”
nice place to stay in the middle of Munich City”
this is a good room design in this hotel. ”
Convenient and comfortable”
Very plesant experience”
I was pleased with the level of service and the hotel comfort.
room is spacious and bed is very comfortable. request for cab booking and kettle. handle efficiently. also free wifi is pretty fast.. hotel is 5mins from train station
excellent hotel with kind and smile”
All staffs were very kind and the room was cozy and comfortable. very near from the train station, convenient to move to everywhere. Very nice hotel!