Rezerviraj sada: KSL Hotel & Resort

Vrlo dobro
Temeljeno na 27605 recenzijamaPogledajte što kažu gosti
7,6
89% korisnika bi preporučilo prijateljima

Nedavni korisnički komentari

Agoda recenzije (27605)Booking.com recenzije (6991)
7,6
Vrlo dobro
Temeljeno na 27605 recenzijama
Odaberi vrstu putnika
Čistoća:7,6
Objekti7,5
Lokacija8,5
Udobnost sobe i kvaliteta7,6
Usluga7,4
Vrijednost za novac7,5
Omogućili provjereni gosti Agoda
Filtriraj komentare gostiju prema:
Jeziku
English
Bahasa Indonesia
简体中文
Bahasa Malaysia
više
Vrsta sobe
Bluebell apartman
Camellia Premier apartman
Caladium apartman
Camellia apartman
više
Sortirano prema
Prikazuje se 21612 komentara potvrđenih gostiju
4,4
ANN od Singapur
Obitelj sa malom djecom
Superior King
Boravili ste jednu noć u lipanj, 2018
Prihvatljivo”
TOILET IS SUPER SMELLY. PILLOW, BLANKET, AND BED ARE YELLOWISH. DRAINAGE SYSTEM AT THE SHOWER AREA IS BAD. WHOLE TOILET IS FLOODED AFTER SHOWER.
Recenzirano 11 lipnja 2018
Dear ANN, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your valuable feedback to us. We are sorry to hear about the unpleasant experience your encountered during your stay. Your comments on the cleanliness of room and employee competency been duly noted and definitely will share with relative department to ensure improvement. We hope to have the honour to serve you again. Thank you and have a pleasant day!
Show more
KSL Hotel & Resort
2,8
zhuo od Singapur
Grupa
Superior 3-krevetna
Boravili ste jednu noć u lipanj, 2018
Poor attuitide service at counter. ”
Poor customer service at the reception. This kind of service better go home and sleep . Check out time is very long. Aircon in the room not cold . Request change of room not available . Long lift waiting time at tower 2. Room not clean . Location is in shopping . Rather than that other is good . Poor attitude at reception . I am very unhappy
Recenzirano 11 lipnja 2018
10,0
Izvanredno
quek od Singapur
Solo putnik
Superior King
Boravili ste jednu noć u prosinac, 2017
Izvanredno”
Good location and food around
Recenzirano 11 lipnja 2018
Dear quek, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 11 lipnja 2018
KSL Hotel & Resort
8,0
Odlično
Chye od Malezija
Poslovni putnik
Deluxe Queen
Boravili ste 2 noći u lipanj, 2018
Everything Just Fine”
Beside shopping mall, staff very friendly and efficient. Need to improve the air-cond as not so cool.
Recenzirano 11 lipnja 2018
Dear Chye, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 11 lipnja 2018
KSL Hotel & Resort
6,8
Dobro
Michelle od Singapur
Grupa
Apartman s 4 spavaće sobe
Boravili ste jednu noć u lipanj, 2018
Super Big Room”
Booked a 4 bed room apartment. Great space, 3 bathroom. The only thing is the floor isn’t really clean, quite dusty and old looking. Good to stay to host a big group
Recenzirano 10 lipnja 2018
Dear Michelle, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us. Your comments on the cleanliness of unit and employee competency been duly noted and definitely will share with relative department to ensure improvement. We hope to have the honour to serve you again. Thank you and have a pleasant day!
Show more
KSL Hotel & Resort
5,2
goay od Malezija
Par
Superior Twin
Boravili ste jednu noć u lipanj, 2018
Location is good nearby shooping center but very far”
Bed linen smelly toilet not clean So sad
Recenzirano 10 lipnja 2018
Dear goay, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your valuable feedback to us. We are sorry to hear about the unpleasant experience your encountered during your stay. Your comments on the cleanliness of room and employee competency been duly noted and definitely will share with relative department to ensure improvement. We hope to have the honour to serve you again. Thank you and have a pleasant day!
Show more
KSL Hotel & Resort
7,6
Vrlo dobro
GOPAL od Singapur
Obitelj sa starijom djecom
Superior Queen
Boravili ste jednu noć u lipanj, 2018
agoda questions need rephrasing. ”
I booked 2 rooms n i stated 2 adults for the question number of adults. I have total 4 adults but i stated 2 adults thinking it per room. End up only given 2 bf. I hv to buy additional 2 bf coupons. Pls be more specific in yr questions
Recenzirano 10 lipnja 2018
7,6
Vrlo dobro
Ah od Malezija
Par
Superior Twin
Boravili ste jednu noć u svibanj, 2018
Clean Hotel BUT”
Hotel is overall ok except for parking areas and lift. Parking areas are common area with shopping mall customer. Its dark and dirty, water leaking at basement car park, insufficient lighting, lack of security. The service lift, have to wait for long time as there are only 4 lifts servicing so many floors. Weekend is not a good idea to stay at this hotel.
Recenzirano 10 lipnja 2018
Dear Ah, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 11 lipnja 2018
KSL Hotel & Resort
8,0
Odlično
Tan od Singapur
Obitelj sa malom djecom
Superior Twin
Boravili ste jednu noć u studeni, 2017
Good location. ”
Location is good. Good getaway with young kids
Recenzirano 10 lipnja 2018
Dear Tan, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 11 lipnja 2018
KSL Hotel & Resort
8,0
Odlično
Tan od Singapur
Obitelj sa malom djecom
Superior Twin
Boravili ste jednu noć u lipanj, 2018
Good location & nice facilities”
Location is good as within shopping mall & cinema. Good getaway with young kids.
Recenzirano 10 lipnja 2018
8,4
Odlično
Joe od Singapur
Par
Superior Twin
Boravili ste jednu noć u lipanj, 2018
Is the location of the hotel that really made us to stay there. ”
Pros is the hotel is next to shopping mall & nearby have plenty food stalls/shops to patronise Cons is price slightly more expensive compare to nearby the hotel. The pros is the main advantage that made the hotel suitable for us.
Recenzirano 10 lipnja 2018
Dear Joe, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 11 lipnja 2018
KSL Hotel & Resort
8,4
Odlično
Kuan od Malezija
Solo putnik
Premier Deluxe - 1 king krevet, kada
Boravili ste jednu noć u lipanj, 2018
Odlično”
Internet wifi a bit slow that is
Recenzirano 10 lipnja 2018
Dear Kuan, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us. Your comment on the WiFi issue been duly noted and we have highlighted to related department for improvement. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Show more
KSL Hotel & Resort
6,8
Dobro
Xiao od Singapur
Par
Superior King
Boravili ste jednu noć u lipanj, 2018
Dobro”
Convenient location with food nearby. We were given a smoking floor so the smell was a bit strong for us. The room is clean with amenities. Only turn off was the long wait for lift throughout our stay, to the extent that we have to form a queue for taking lift.
Recenzirano 10 lipnja 2018
Dear Xiao, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are sorry to hear about the unpleasant experience your encountered during your stay. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Show more
KSL Hotel & Resort
8,8
Odlično
EDMUND od Singapur
Obitelj sa malom djecom
Super King
Boravili ste 2 noći u lipanj, 2018
We enjoyed the swimming facilities but not the lift at Tower 2.”
The lift needs to be improved tremendously. One is down and the other one not able to carry full load when the lift only carry 5 person. Waited for 15 mins for the lift to come on the check out day and my family has to split up in order to enter the lift separately
Recenzirano 10 lipnja 2018
Dear EDMUND, Warmest greetings from KSL Hotel & Resort, Malaysia!, Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Show more
KSL Hotel & Resort
6,0
Andrew od Singapur
Obitelj sa starijom djecom
Superior Twin
Boravili ste jednu noć u lipanj, 2018
Busy and rowdy”
Wish could have a quieter environment
Recenzirano 10 lipnja 2018
Dear Andrew, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 11 lipnja 2018
KSL Hotel & Resort
6,0
Andrew od Singapur
Obitelj sa starijom djecom
Superior Twin
Boravili ste jednu noć u lipanj, 2018
Simple and good”
Too crowded and rowdy
Recenzirano 10 lipnja 2018
Dear Andrew, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 11 lipnja 2018
KSL Hotel & Resort
8,0
Odlično
Mardianah od Singapur
Obitelj sa starijom djecom
3 sobni apartman
Boravili ste 2 noći u lipanj, 2018
Value For Money”
We always stay at KSL for our JB getaway as the hotel is near at a shopping mall. Tried the 3 bedroom apartment for the first time instead of the normal hotel room as we need the kitchen facilities for the pre dawn meals during Ramadan. Was disappointed with the apartment..no view of pool or city but instead we could see other residents apartments and vice versa. Had to draw the curtains down the whole day for privacy instead. TV signal for all channels were not good.Couldn't even watch any show. Will just book the hotel rooms for future stay.
Recenzirano 09 lipnja 2018
Dear Mardianah, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for continuous support and sharing your kind review. We are sorry to hear about the unpleasant experience your encountered during your stay. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Show more
KSL Hotel & Resort
6,0
YEN od Malezija
Poslovni putnik
Superior King
Boravili ste 3 noći u lipanj, 2018
Convenient location”
Convenient for shopper. Easy access to Johor areas. Room air cons too cold. Pillow too soft , not comfortable. Strong smoking smell on a moking floor, ventilation is bad.
Recenzirano 09 lipnja 2018
Dear YEN, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for your recent stay and sharing your kind review with us. We are sorry to hear about the unpleasant experience your encountered during your stay. We have duly noted the room conditions issue you had highlighted. Your feedback will definitely be shared with the team for better improvement. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Show more
KSL Hotel & Resort
10,0
Izvanredno
Hui od Singapur
Par
Superior 3-krevetna
Boravili ste 2 noći u lipanj, 2018
Great location ”
Love staying at KSL over and over again. Great convenient location with lots of shopping and dining options.
Recenzirano 09 lipnja 2018
10,0
Izvanredno
Hui od Singapur
Obitelj sa starijom djecom
Superior Twin
Boravili ste jednu noć u lipanj, 2018
Great location ”
Love staying at KSL over and over again. Great convenient location with lots of shopping and dining options.
Recenzirano 09 lipnja 2018
Dear Hui, Warmest greeting from KSL Hotel & Resort, Malaysia! Thank you for continuous support and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 10 lipnja 2018
KSL Hotel & Resort
9,6
Izvanredno
Jacqueline od Singapur
Obitelj sa starijom djecom
Superior Twin
Boravili ste 2 noći u lipanj, 2018
Good stay ”
Had abit of hiccups when checking in but the front desk personnel Mr. Kelvin was really very patience, he listen well and see to our needs. Will be back again.
Recenzirano 09 lipnja 2018
6,4
Dobro
Seok od Singapur
Obitelj sa malom djecom
Superior Twin
Boravili ste 3 noći u lipanj, 2018
June Holiday stay”
Have been returning for the 4th time. Good location with shopping centre. Free and easy stay with family.
Recenzirano 09 lipnja 2018
7,6
Vrlo dobro
Jeffrey od Singapur
Par
Deluxe King
Boravili ste jednu noć u lipanj, 2018
Good Location”
Nothing much to comment on, apart from good location and many foods can be found around the corner, which are the plus points, other then that, overall still alright. Maybe a comment on room keeping, be more attentive as the room I’ve stayed was quite dusty and pillow stain can be found. That’s about all.
Recenzirano 09 lipnja 2018
Dear Jeffrey, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for continuous support and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. Your comments on the cleanliness of room been duly noted and definitely will share with relative department to ensure improvement. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Show more
KSL Hotel & Resort
8,8
Odlično
NAN od Malezija
Par
Premier Deluxe - 1 king krevet, kada
Boravili ste jednu noć u lipanj, 2018
Worth Stay ”
Very convenient due to location.
Recenzirano 09 lipnja 2018
Dear NAN, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for continuous support and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 10 lipnja 2018
KSL Hotel & Resort
8,8
Odlično
Keng od Singapur
Grupa
Superior Twin
Boravili ste jednu noć u svibanj, 2018
Very convenient location”
One of my usual hotels when staying in JB
Recenzirano 09 lipnja 2018
Dear Keng, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for continuous support and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 10 lipnja 2018
KSL Hotel & Resort
7,2
Vrlo dobro
Nuruljannah od Singapur
Obitelj sa malom djecom
Superior King
Boravili ste jednu noć u lipanj, 2018
The only good thing is the location”
If ure getting the superior and duluxe, the facilities are not im tip top condition. The water heater, iron was not in working condition. The cupboard broke. And the sliding door was not working. All this happened on a few occasions. The reason why i chose this was only because of its strategic place as it is directly link to ksl. However, if ure taking the higher end rooms, the one with the glass toilet, i would say the experience would be better. So i would suggest u would spend a bit more on the rooms to get a good overall experience im ksl hotel.
Recenzirano 09 lipnja 2018
Dear Nuruljannah, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are sorry to hear about the unpleasant experience your encountered during your stay. We have duly noted the room conditions issue you had highlighted. Your feedback will definitely be shared with the team for better improvement. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Show more
KSL Hotel & Resort
8,8
Odlično
Neo od Singapur
Solo putnik
Superior Twin
Boravili ste 2 noći u lipanj, 2018
Odlično”
Room is clean, location is surely prefect. Security is good.
Recenzirano 07 lipnja 2018
Dear Neo, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 08 lipnja 2018
KSL Hotel & Resort
7,2
Vrlo dobro
Charles od Singapur
Par
Superior King
Boravili ste jednu noć u lipanj, 2018
Good location, room slightly dusty, facilities old. ”
Good location, connected to KSL shopping centre. Also, there is a night market right outside the hotel on Mondays. Room was generally good. Spacious with huge bed. Bathtub was available. Dusty in certain areas though (cabinets and internal window ledge). Shower curtain was dirty too. Facilities are old and not in good condition. Water theme park more suitable for pre-teens. The few video arcade game machines were almost all spoilt. Archery set was backdated but still passable.
Recenzirano 07 lipnja 2018
Dear Charles, Warmest greetings from KSL Hotel & Resorts, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Show more
KSL Hotel & Resort
8,0
Odlično
Wing od Singapur
Par
Superior Queen
Boravili ste jednu noć u lipanj, 2018
A very convenient hotel for a short good and economical getaway”
Go for the slightly expensive room which is cleaner and lesser wear and tear than the Delux room type
Recenzirano 07 lipnja 2018
Dear WIng, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 08 lipnja 2018
KSL Hotel & Resort
5,2
Li od Singapur
Obitelj sa malom djecom
Superior 3-krevetna
Boravili ste 2 noći u lipanj, 2018
Tang Souper at ground floor”
They serve Cockraches and they are also crawling on tables... Super disgusting. Never eat there!
Recenzirano 07 lipnja 2018
9,6
Izvanredno
Vicky od Singapur
Obitelj sa starijom djecom
Superior Twin
Boravili ste jednu noć u svibanj, 2018
Stayed here more than 10 times and wont stop”
Here for thr shopping. Eating and convenience.
Recenzirano 07 lipnja 2018
Dear Vicky, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant stay!
Odgovoreno 08 lipnja 2018
KSL Hotel & Resort
8,8
Odlično
heni od Indonezija
Obitelj sa malom djecom
Superior Twin
Boravili ste jednu noć u lipanj, 2018
Odlično”
good hotel, good location ( very convenient to KSL citymall, every floor have a lift link to KSL mall so we no need to walk too far ), great swimming pools but many sands on the pools floor. I have booked 3 rooms together but 1 of them aircon didn't work. but so far still feel satisfy with the hotel. will be come again for next time
Recenzirano 07 lipnja 2018
Dear heni, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. Your comment on the air con issue been duly noted and we have highlighted to related department for improvement. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Show more
KSL Hotel & Resort
3,2
Vincent od Singapur
Obitelj sa malom djecom
Superior Twin
Boravili ste 2 noći u lipanj, 2018
First time ”
Booked the hotel for first time and staying for 3 days 2 night during school holiday. Great location but the staff attitude need to be improved. Room service is definitely worst than 2 star hotel on which they only arrived to keep room cleaning at the evening on the second day.
Recenzirano 07 lipnja 2018
6,4
Dobro
Bao od Singapur
Obitelj sa malom djecom
Superior Twin
Boravili ste jednu noć u lipanj, 2018
The check in queue is very slow for late check in. Took me to wait for 45mins”
Overall is ok, except the slow check in and the room carpet is very dusty.
Recenzirano 07 lipnja 2018
Dear Bao, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 08 lipnja 2018
KSL Hotel & Resort
8,0
Odlično
Wai od Malezija
Poslovni putnik
Deluxe King
Boravili ste jednu noć u lipanj, 2018
Good location”
Staffs can be more friendlier
Recenzirano 07 lipnja 2018
Dear Wai, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 08 lipnja 2018
KSL Hotel & Resort
6,0
EUNICE od Singapur
Grupa
Superior King
Boravili ste jednu noć u ožujak, 2018
OK STAY”
NEAR SHOPPING AND EATERIES.
Recenzirano 06 lipnja 2018
Dear EUNICE, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 08 lipnja 2018
KSL Hotel & Resort
9,2
Izvanredno
Sze od Singapur
Grupa
Apartman s 4 spavaće sobe
Boravili ste jednu noć u svibanj, 2018
Good”
Enjoyed my stay, clean, good location, spacious rooms, nice view, accessible.
Recenzirano 06 lipnja 2018
Dear Sze, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 08 lipnja 2018
KSL Hotel & Resort
7,2
Vrlo dobro
Phua od Singapur
Obitelj sa starijom djecom
Superior Twin
Boravili ste 2 noći u lipanj, 2018
Should give more discount ”
Should give more discount for my next visit
Recenzirano 06 lipnja 2018
Dear Phua, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 08 lipnja 2018
KSL Hotel & Resort
8,0
Odlično
Koon od Singapur
Grupa
Superior Twin
Boravili ste jednu noć u lipanj, 2018
Pleasant experience as always”
Overall a good experience staying in KSL. Friendly and customer oriented front desk staff. It’s been my choice of stay when in JB.
Recenzirano 06 lipnja 2018
Dear Koon, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for continuous support and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 08 lipnja 2018
KSL Hotel & Resort
10,0
Izvanredno
Nurnatasha od Singapur
Obitelj sa malom djecom
Bluebell apartman
Boravili ste 2 noći u siječanj, 2018
Great Stay!”
Had a great stay at KSL resort! Will come back whenever I go over to JB.
Recenzirano 06 lipnja 2018
Dear Nurnatasha, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for continuous support and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 08 lipnja 2018
KSL Hotel & Resort
10,0
Izvanredno
Chan od Singapur
Obitelj sa malom djecom
Superior Twin
Boravili ste 2 noći u lipanj, 2018
Nice location & friendly staff ”
The cleanliness is tip-top and service staff are accommodating. The location is exactly my preferred choice. Will definitely come back for another trip during my child's school holiday.
Recenzirano 06 lipnja 2018
Dear Chan, Warmest greetings form KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 08 lipnja 2018
KSL Hotel & Resort
10,0
Izvanredno
Lee od Singapur
Obitelj sa malom djecom
Superior Twin
Boravili ste 2 noći u lipanj, 2018
Great location!”
Kids had a great time! Our 6th time there and will definitely be back again! :)
Recenzirano 06 lipnja 2018
Dear Lee, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 08 lipnja 2018
KSL Hotel & Resort
8,4
Odlično
Vijaya od Singapur
Obitelj sa malom djecom
Superior King
Boravili ste jednu noć u lipanj, 2018
when I booked it was with breakfast. but later no breakfast.”
The shower should come with a additional spray shower.
Recenzirano 06 lipnja 2018
Dear Vijaya, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 08 lipnja 2018
KSL Hotel & Resort
8,4
Odlično
Sharon od Singapur
Par
Superior King
Boravili ste 2 noći u svibanj, 2018
comfortable stay”
Good location because it is located above the Ksl city mall itself. Stayed for two nights. Stayed before previously and they have record of my name, thus the staff kindly upgraded me to deluxe king room instead of superior king that i booked. However, there's three things I'm not happy about: 1) Found one of the towel is stained *yellow colour* yucks 2)I put on the*no bell* button, meaning the housekeeper cant come in the clean the room because we wanted to sleep till late afternoon. After we wake up we called then for house keeper. But till evening we went back but the room is not cleaned yet. Have to call to the counter again and the person say its already cleaned. I told her its not cleaned and she arranged. Gladly the housekeeper came up not long after the call. 3) Water came out yellow awhile. It is so disgusting!! However, I reflected to the counter staff and they say will ask the technician to check. ( No one came up in the room to check) But only found the yellow once, other many times the water looks clean. Other than this three problem, I think every thing is good. The swimming pool is great! Will go back again.
Recenzirano 06 lipnja 2018
Dear Sharon, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for continuous support and sharing your kind review. We are sorry to hear about the unpleasant experience your encountered during your stay. Your comments on the cleanliness of room and employee competency been duly noted and definitely will share with relative department to ensure improvement. We hope to have the honour to serve you again. Thank you and have a pleasant day!
Show more
KSL Hotel & Resort
8,4
Odlično
Diona od Južna Koreja
Grupa
Superior 3-krevetna
Boravili ste jednu noć u prosinac, 2017
good”
good
Recenzirano 05 lipnja 2018
Dear Diona, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for sharing your kind review. We are glad to hear that you had a pleasant stay with us. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 08 lipnja 2018
KSL Hotel & Resort
8,0
Odlično
Serina od Singapur
Grupa
Superior Twin
Boravili ste jednu noć u lipanj, 2018
Fine for the price. Good location”
We were glad both rooms were ready for check-in 2hrs ahead. However we weren't able to open the door & had to return to reception only to realise the keys were configured for 12F yet we were told to proceed to 11F. After dinner we had issues with opening the door for 1 of the rooms. We were told there were no more battery on the door & it needed charging. There were 4 lifts at tower2. 1 was under repair but only 2 seemed to be working. It was terribly slow in coming and was able to take in max of 8 regular sized Asians (with only light backpacks) even though the capacity was 1500kg? We spent 15 mins waiting to get down from our 12F room. Lifts at tower 1 were better. Room & Toilet were clean. Towels were aged & had a weird smell. 2 mineral water bottles were provided. Hotel is conveniently connected to the shopping mall & easily accessible from the customs by bus/taxi. There were many shops around the hotel worth exploring. I would stay in the hotel again.
Recenzirano 05 lipnja 2018
Dear Serina, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for continuous support and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Show more
KSL Hotel & Resort
9,6
Izvanredno
Noor od Singapur
Par
Superior King
Boravili ste jednu noć u lipanj, 2018
Good Stay”
Good location, nice hotel very comfortable. Nice people and good staff very reliable.
Recenzirano 05 lipnja 2018
Dear Noor, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 08 lipnja 2018
KSL Hotel & Resort
4,4
Christine od Singapur
Obitelj sa malom djecom
Superior Twin
Boravili ste jednu noć u lipanj, 2018
Prihvatljivo”
Good location with attached mall. We booked 4 rooms and all rooms' TV are blurry and 1 room's safe is spoiled. It took more than an hour to get the safe fixed after constant calling to the careline. TV remained blur as staff mentioned that nothing can be done. To make matter, worst one of the room was 'spooky' and we have to change to another room. Lucky they were quite prompt in changing the rooms. Lift is always full when going and down during peak hours and we suspect 1-2 of the lifts are not working. Will not stay in this hotel anymore.
Recenzirano 05 lipnja 2018
Dear Christine, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your valuable feedback to us. We are sorry to hear about the unpleasant experience your encountered during your stay. Your comments on the clarity TV been duly noted and definitely will share with relative department to ensure improvement. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience. We hope to have the honour to serve you again. Thank you and have a pleasant day!
Show more
KSL Hotel & Resort
7,2
Vrlo dobro
Doris od Singapur
Obitelj sa malom djecom
Super King
Boravili ste jednu noć u lipanj, 2018
Excellent location”
Pro: Location. Super convenient for shopping and dining. Cons: Slight run down, breakfast spread very limited and doesn't taste good.
Recenzirano 05 lipnja 2018
Dear Doris, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 08 lipnja 2018
KSL Hotel & Resort
10,0
Izvanredno
CHEW od Singapur
Grupa
Trosobni Executive penthouse za 7 osoba
Boravili ste jednu noć u lipanj, 2018
Izvanredno”
The apartment is huge and spacious. It will be better if the 2nd level sitting room have curtains to cover will be better, and the place will looks more nicier.
Recenzirano 04 lipnja 2018
Dear CHEW, Thank you for continuous support and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Odgovoreno 08 lipnja 2018
KSL Hotel & Resort