Melia Hanoi Hotel
Melia Hanoi Hotel
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Deluxe - Soba za goste Melia Hanoi Hotel
Deluxe - Soba za goste
Vidi sve 33 fotografije
Interijer hotela Melia Hanoi Hotel
Interijer hotela
Vidi sve 33 fotografije
Interijer hotela Melia Hanoi Hotel
Interijer hotela
Vidi sve 33 fotografije
Bazen Melia Hanoi Hotel
Bazen
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NA KARTI Melia Hanoi Hotel
NA KARTI
Odlično
Lokacija
8,5
Vidi sve 33 fotografije Melia Hanoi Hotel
Vidi sve 33 fotografije
Uklonjeno iz Omiljenog
2017

Melia Hanoi Hotel

Odlična lokacija
- 270 metara od centra grada
- Pogledajte čega ima u blizini
Odlično
Temeljeno na 1272 recenzijamaPogledajte što kažu gosti
8,2
/
10
Odlično objekti
8,5
96% korisnika bi preporučilo prijateljima
Vrijednost za novac8,0
Udaljenost do centra grada0.3 km
Ocjena lokacije8,5
Najbliža zračna lukazračna luka Gia Lam (VGL)
Udaljenost od zračne luke4,4 km
  • 740 m do javnog prijevoza

  • Transfer iz/do zračne luke

  • Mjenjačnica

  • Besplatan Wi-Fi u svim sobama

Izbor soba
8,1
Odlična
Udobnost i kvaliteta soba
Ovaj je objekt vrlo tražen!Posljednji put rezervirano prije 9 sati | 24 osoba upravo gleda ovaj smještajni objekt
The Level hot. apartman (The Level Suite)
The Level hot. apartman (The Level Suite)
...
  • Površina sobe: 68 m²/732 ft...
  • Pogled na Grad
  • 1 King krevet
Unesite datume za pregled cijena
Grand Premium
Grand Premium
...
  • Površina sobe: 68 m²/732 ft...
  • Pogled na Grad
  • 1 King krevet
Unesite datume za pregled cijena
Premium soba (Premium Room)
Premium soba (Premium Room)
...
  • Površina sobe: 32 m²/344 ft...
  • Pogled na Grad
  • 2 Single kreveta ili 1 King...
Unesite datume za pregled cijena
The Level Premium soba (The Level Premium Room)
The Level Premium soba (The Level Premium Room)
...
  • Površina sobe: 32 m²/344 ft...
  • Pogled na Grad
  • 2 Single kreveta ili 1 King...
Unesite datume za pregled cijena
Deluxe
Deluxe
...
  • Površina sobe: 32 m²/344 ft...
  • Pogled na Grad
  • 2 Single kreveta ili 1 King...
Unesite datume za pregled cijena
Room Duplex
Room Duplex
...
    Unesite datume za pregled cijena
    Grand Premium King
    Grand Premium King
    ...
      Unesite datume za pregled cijena
      Twin Room Deluxe (Without Breakfast)
      Twin Room Deluxe (Without Breakfast)
      ...
        Unesite datume za pregled cijena
        Trokrevetna standard (Triple Standard)
        Trokrevetna standard (Triple Standard)
        ...
          Unesite datume za pregled cijena
          Standardna Soba s Dva Odvojena Kreveta (Standard Twin Beds)
          Standardna Soba s Dva Odvojena Kreveta (Standard Twin Beds)
          ...
            Unesite datume za pregled cijena
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            Opis

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            Korisne informacije

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            Nedavni korisnički komentari

            Agoda recenzije (1272)Booking.com recenzije (465)
            Čistoća:8,5
            Objekti8,5
            Lokacija8,5
            Udobnost sobe i kvaliteta8,1
            Usluga8,3
            Vrijednost za novac8,0
            Omogućili provjereni gosti Agoda
            Filtriraj komentare gostiju prema:
            Jeziku
            English
            日本語
            한국어
            Tiếng Việt
            više
            Vrsta sobe
            Deluxe
            The Level Premium soba
            The Level hot. apartman
            Premium soba
            više
            Prikazuje se 936 komentara potvrđenih gostiju
            12345
            10,0
            Izvanredno
            AKIKO od Japan
            Solo putnik
            Deluxe
            Boravili ste 3 noći u listopad, 2018
            Friendly and Professional Atmosphere ”
            Being a solo female traveler, I couldn’t ask more from a hotel. It made me feel both safe and welcomed in Hanoi. Quality of the staff, room facility & amenities, and location of Melia Hanoi exceeded my expectations. Especially the members of the Concierge Desk were friendly and attentive. ( I usually experience one or two individuals who aren’t so helpful .). One example of their excellence happened when a Concierge made a mistake of telling me the wrong stamp price for a postcard. This happened while I was checking out of the hotel. Then several hours later, I had returned to the hotel premises to catch my ride to the airport. (Even though it was after I had checked out) he came over and apologized, then returned the difference. Then when he found out my ride was late, he and the others made sure I got to the airport in time. I look forward to returning to Melia Hanoi for my next trip.
            Recenzirano 12 listopada 2018
            Dear AKIKO, Thank you very much for choosing Melia Hanoi as your "home away from home" and for your great review, especially your nice comments about our Team members. We are delighted to know that you really enjoyed your stay with us and you were impressed by the honesty of our Concierge staff. Client’s satisfaction is our ultimate commitment. Your positive comments will help us with our continuing effort to improve the service quality. Once again, our most sincere thanks you for your comments. We look forward to serving you again in the near future. Warm regards Nguyen Thi Thanh Binh Guest Experience Manager
            Odgovoreno 13 listopada 2018
            Melia Hanoi Hotel
            6,8
            Dobro
            Thi od Vijetnam
            Par
            Deluxe
            Boravili ste jednu noć u prosinac, 2017
            OK to stay”
            Nice room but the hotel location is situated on the quiet street. It;s a bit bore at night. I don't like the staffs in this hotel, look not friendly at all.
            Recenzirano 11 listopada 2018
            Dear Thi, On behalf of Melia Hanoi Team, I would like to thank you for having chosen us for your recent stay in Hanoi. It was a great pleasure to have you with us. I am sorry to read that you had a bad impression about the attitude of our staff members. This is absolutely not the kind of service that our associates have been trained and requested to provide to our customers. Please be noted that our Team members have been reminded to be more attentive when serving guests. Our goal is always to make sure that all our guests have a nice stay with us, and you have our commitment that all constructive comments of our clients will be used to improve our service quality. Once again, our most sincere thanks for your feedback. We hope to have another chance to welcoming you back to Melia Hanoi soon. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Show more
            Melia Hanoi Hotel
            9,6
            Izvanredno
            Joonyong od Južna Koreja
            Poslovni putnik
            Deluxe
            Boravili ste jednu noć u listopad, 2018
            Good”
            very nice and good facility
            Recenzirano 09 listopada 2018
            Dear Joonyong, Thank you very much for choosing Melia Hanoi and for sharing your nice experience about our hotel facilities and services. We are delighted to know that our hospitality met your expectation. Your positive comments will help us with our continuing effort to improve the service quality. Thank you again for your kind feedback. We look forward to welcoming you back to Melia Hanoi in the near future. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Odgovoreno 10 listopada 2018
            Melia Hanoi Hotel
            8,0
            Odlično
            Georges-Olivier od Kina
            Poslovni putnik
            Deluxe
            Boravili ste 2 noći u listopad, 2018
            3rd floor”
            Be careesull when booking to not take the room in the 4th floor. The disco bellow continues playing till 3am. The only very very bad point during my stay.
            Recenzirano 08 listopada 2018
            Dear Georges-Olivier, First of all, I would like to thank you for having chosen Melia Hanoi for your recent stay. It was a great pleasure to have you with us. I am very sorry for the inconveniences you suffered from the music noise of the Bar on the 3rd floor. Your feedback has been brought to the attention of the Hotel Management and the Bar Owner. Actions have been taken to fix the issue and to avoid a similar situation happens again in the future. Once again, our special thanks for your constructive feedback. We hope to have other opportunities to welcoming you back to Melia Hanoi in the near future. With kind regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Odgovoreno 08 listopada 2018
            Melia Hanoi Hotel
            10,0
            Izvanredno
            Hyunduck od Južna Koreja
            Solo putnik
            Deluxe
            Boravili ste 2 noći u rujan, 2018
            everything was good~~”
            everything was good~~
            Recenzirano 21 rujna 2018
            Dear Hyunduck, Thank you for choosing Melia Hanoi and for your great review. We are delighted to know that you really enjoyed your stay with us. We look forward to welcoming you back to Melia Hanoi soon. Kind regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Odgovoreno 24 rujna 2018
            Melia Hanoi Hotel
            10,0
            Izvanredno
            Pham od Vijetnam
            Poslovni putnik
            The Level hot. apartman
            Boravili ste 2 noći u rujan, 2018
            Izvanredno”
            I really like the Melia. It is a very good hotel and in a very good location. The suite that I have is particularly well designed and the staffs are very friendly and helpful. All in all an excellent hotel. Professor Pham Chi Thanh
            Recenzirano 10 rujna 2018
            Dear Professor Pham, On behalf of Melia Hanoi Team, I would like to thank you for choosing Melia Hanoi for your recent stay and for taking the time to share your experience about our hotel facilities and services. We are proud to know that you had a pleasant stay with us and I am delighted with your comments about the staff, I will share your nice comments with the entire team and I am sure they will be encouraged by your remarks. Our sincere thanks again for sharing your experience and we look forward to serving you in the near future. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Odgovoreno 10 rujna 2018
            Melia Hanoi Hotel
            9,2
            Izvanredno
            Leslie od Vijetnam
            Par
            Deluxe
            Boravili ste jednu noć u rujan, 2018
            Izvanredno”
            Didnt have Breakfast as too expensive at 25US each can find good food round the corner starting as low as 2US
            Recenzirano 04 rujna 2018
            Dear Leslie, On behalf of Melia Hanoi Team, I would like to thank you very much for choosing us for your recent stay in Hanoi. I am sorry to learn that you booked the room in our hotel without breakfast and it was expensive for you to pay for the breakfast separately. You are totally right that it is easy to find some good street food in Hanoi with very low price. However, our breakfast is international buffet with huge variety and we could guarantee for the food safety and hygiene. We hope that you would have a chance to experience our buffet breakfast for the next booking. Once again, many thanks for staying with us and we look forward to welcoming you back to Melia Hanoi soon. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Odgovoreno 06 rujna 2018
            Melia Hanoi Hotel
            6,4
            Dobro
            Changhun od Južna Koreja
            Poslovni putnik
            Deluxe
            Boravili ste 2 noći u rujan, 2017
            reasonable price for a business trip”
            I have stayed at this hotel for a couple of times, and I can recommend you the morning buffet. when you compare breakfast with other hotels, you feel comfortable. Enjoy guys!
            Recenzirano 31 kolovoza 2018
            Dear Changhun, Thank you very much for choosing Melia Hanoi for your recent stay and for taking the time to share your experience about our hotel services. We are glad to know that you liked our buffet breakfast. I will share your comment with our Kitchen Team and I am sure they will be encouraged by your positive feedback. Thank you once again and we look forward to welcoming you back to Melia Hanoi soon. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Odgovoreno 31 kolovoza 2018
            Melia Hanoi Hotel
            8,0
            Odlično
            Jeffrey od Vijetnam
            Par
            Deluxe
            Boravili ste 2 noći u srpanj, 2018
            Good stay but old hotel”
            Good stay with good facilities, good service but old hotel
            Recenzirano 30 kolovoza 2018
            Dear Jeffrey, On behalf of Melia Hanoi team, I would like to thank you very much for having chosen us for your recent stay in Hanoi. We are glad to know that you had a good stay with us and you were satisfied with our hotel facilities and services. I will share your nice comments with the whole team, who I am sure will be encouraged by your remarks. Once again, many thanks for your feedback. We look forward to welcoming you back to our hotel in the near future. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Odgovoreno 30 kolovoza 2018
            Melia Hanoi Hotel
            10,0
            Izvanredno
            Jagan od Indija
            Poslovni putnik
            Premium soba
            Boravili ste jednu noć u kolovoz, 2018
            Nice hotel as like other Melia.”
            Good hotel, nice spread of breakfast. The Bed was Xtra King, love it.
            Recenzirano 26 kolovoza 2018
            Dear Jagan, Thank you very much for staying at Melia Hanoi and for taking your time to review us on Agoda. We are delighted to know that you had a pleasant stay with us, especially, that you enjoyed the bed and breakfast. Once again, many thanks for your feedback. We look forward to welcoming you back to Melia Hanoi soon. Warm regards, Ngo Minh Phuong Guest Experience Officer
            Odgovoreno 27 kolovoza 2018
            Melia Hanoi Hotel
            10,0
            Izvanredno
            SANGWON od Južna Koreja
            Par
            Deluxe
            Boravili ste 3 noći u kolovoz, 2018
            Very nice!!”
            nice service, good location, friendly staff!! I want to go there again
            Recenzirano 23 kolovoza 2018
            Dear SANGWON, Thank you very much for choosing Melia Hanoi and for your great review about our services, especially your nice comment about our team members. We are delighted to know that you really enjoyed your stay with us. It is always a great pleasure to receive such positive feedback. I will share your nice comments with our team, who I am sure will be encouraged by your remarks. Once again, our most sincere thanks for your comments. We look forward to welcoming you back to Melia Hanoi soon. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Odgovoreno 24 kolovoza 2018
            Melia Hanoi Hotel
            10,0
            Izvanredno
            Jagan od Indija
            Poslovni putnik
            Premium soba
            Boravili ste 2 noći u kolovoz, 2018
            Good Hotel & Biggg Bed”
            Good short stay, will come back again. Love the Extra King Bed.
            Recenzirano 16 kolovoza 2018
            Dear Jagan, On behalf of Melia Hanoi Team, I would like to thank you very much for having chosen Melia Hanoi and for taking the time to give us a feedback. We are delighted to know that you really enjoyed your stay with us. I will share your nice comments with the whole team, who I am sure will be encouraged by your remarks. Once again, many thanks for your feedback. We look forward to welcoming you back to Melia Hanoi soon. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Odgovoreno 17 kolovoza 2018
            Melia Hanoi Hotel
            6,8
            Dobro
            Ngoc od Vijetnam
            Poslovni putnik
            Deluxe
            Boravili ste 2 noći u kolovoz, 2018
            old design”
            very central but old 5star standard
            Recenzirano 10 kolovoza 2018
            Dear Ngoc, First of all, we would like to thank you for choosing Melia Hanoi for your recent stay and for taking the time to share your experience about our hotel standard. We are sorry to read that our hospitality did not meet your requirement. We will work hard to fix all issues you have mentioned. Thank you for letting us know and we apologize for any inconvenience caused. Once again, many thanks for your feedback. We hope to have another opportunity to welcoming you back to our hotel. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
            Odgovoreno 10 kolovoza 2018
            Melia Hanoi Hotel
            6,0
            Lim od Singapur
            Poslovni putnik
            Premium soba
            Boravili ste 3 noći u srpanj, 2018
            Alex Lim”
            Not bad just too old . need to renovate
            Recenzirano 08 kolovoza 2018
            Dear Lim, On behalf of Melia Hanoi Team, I would like to thank you for having chosen our hotel for your stay in Hanoi and for taking the time to post your comment. We are sorry to read that you were not fully satisfied with our hotel facilities and services. Thanks to your comments, we will keep working on the area of improvement you mentioned. Thank you again for your feedback. We hope to have another chance to welcoming you back to our hotel in the near future. Best regards, Nguyen Thanh Binh Guest Experience Manager
            Odgovoreno 08 kolovoza 2018
            Melia Hanoi Hotel
            9,2
            Izvanredno
            widodo od Indonezija
            Par
            Premium soba
            Boravili ste 4 noći u lipanj, 2018
            good hotel good breakfast”
            good hotel and good value
            Recenzirano 02 kolovoza 2018
            Dear widodo, Thank you very much for having chosen Melia Hanoi for your last stay. It was a great pleasure to have you with us. We are delighted to know that you liked our hotel and breakfast. Our positive review will help us with our continuing effort to improve the service quality. Once again, many thanks for your feedback. We look forward to welcoming you back to Melia Hanoi soon. With best regards, Nguyen Thanh Binh Guest Experience Manager
            Odgovoreno 03 kolovoza 2018
            Melia Hanoi Hotel
            10,0
            Izvanredno
            Derrick od Sjedinjene Američke Države
            Grupa
            Premium soba
            Boravili ste 4 noći u rujan, 2017
            The group loved this hotel”
            Great location!
            Recenzirano 31 srpnja 2018
            Dear Derrick, Thank you very much for having chosen Melia Hanoi for your recent stay and for taking the time to share your experience. We are delighted to know that you enjoyed your stay with us and you loved our hotel. I will share your nice comment with the whole team and I am sure they will be encouraged by your remarks. Once again, many thanks for your feedback. We look forward to welcoming you back in our hotel very soon. With best regards, Nguyen Thanh Binh Guest Experience Manager
            Odgovoreno 01 kolovoza 2018
            Melia Hanoi Hotel
            8,8
            Odlično
            Trần od Vijetnam
            Solo putnik
            Deluxe
            Boravili ste 2 noći u srpanj, 2018
            about FO standard”
            i stayed in room 1507 from 26-28/07. i was experienced a beautiful room, nice food, nice staffs in fine dinning restaurant & house keeper, charming lady in FO department for Check in...all things can not complaint by anyway. However, all my good feeling about your hotel was destroyed after check out. i checked out around 7:40 a.m in the morning. At that moment the lobby was not to many people, a bell man guided me to front desk for check out . All receptionists was busy except a man in suite, he worked alone with his computer. Maybe he is duty manager, he look at me such as "look at in the air" without any greeting. He should double check how 5 star standard in communication for check-in. This time i forgive him if it happens again, i will write down his name in trip-advisers. He passed my room key for a girl next him and asked for an assistant even she was busy with a Caucasian man so she has to serve 2 guests at one time. Its definitely unprofessional skill.
            Recenzirano 29 srpnja 2018
            Dear Tran, First of all, I would like to thank you very much for choosing Melia Hanoi for your recent stay and for taking the time to give us a feedback. I am very sorry to read that you were not satisfied with the attitude of Front Office staff upon check-out. This is absolutely not the standard that our associates have been trained and requested to provide to our valued customers. Actions have been taken to fix the issue and we would like to be sure with you that this will not happen again in the future. Please accept our apologies for the inconvenience caused. Once again, many thanks for your feedback. We look forward to having another opportunity to welcome you back in Melia Hanoi soon. Best regards, Nguyen Thanh Binh Guest Experience Manager
            Odgovoreno 01 kolovoza 2018
            Melia Hanoi Hotel
            10,0
            Izvanredno
            YEONSIK od Južna Koreja
            Poslovni putnik
            Deluxe
            Boravili ste 2 noći u lipanj, 2018
            good”
            good
            Recenzirano 22 srpnja 2018
            Dear YEONSIK, Thank you very much for choosing Melia Hanoi and for your great review. We are really proud that you had such a wonderful experience and that our hospitality met your expectations. We look forward to welcoming you back in our hotel soon. Warm regards, Nguyen Thanh Binh Guest Experience Manager
            Odgovoreno 24 srpnja 2018
            Melia Hanoi Hotel
            7,2
            Vrlo dobro
            Estin od Singapur
            Poslovni putnik
            Premium soba
            Boravili ste 2 noći u svibanj, 2018
            Excellent Stay”
            Spacious room and comfortable. 10-15 mins walk to Hoan Kiem Lake.
            Recenzirano 19 srpnja 2018
            Dear Estin, Thank you very much for having chosen Melia Hanoi for your recent stay and for your nice comment about our hotel room. We look forward to have another opportunity to welcoming you back in our hotel soon. Best regards, Nguyen Thanh Binh Guest Experience Manager
            Odgovoreno 20 srpnja 2018
            Melia Hanoi Hotel
            6,8
            Dobro
            Estin od Singapur
            Poslovni putnik
            Premium soba
            Boravili ste 2 noći u svibanj, 2018
            Excellent Location”
            Approximate 5-10mins walk to Ben Thanh Market and Saigon Notre-Dame Basilica. Fairly new.
            Recenzirano 19 srpnja 2018
            Dear Estin, Thank you very much for choosing Melia Hanoi and for you reviewing us on Agoda. We are happy to know that you enjoyed your stay at our hotel and found the location very convenient. We look forward to welcoming you back to Melia Hanoi soon. Warm regards, Ngo Minh Phuong Guest Experience Team
            Odgovoreno 29 srpnja 2018
            Melia Hanoi Hotel
            12345
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