Mercure Surabaya Hotel
Mercure Surabaya Hotel
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Superior Premier ( s Bračnim Krevetom Tipa "Queen" ) - Pogled Mercure Surabaya Hotel
Superior Premier ( s Bračnim Krevetom Tipa "Queen" ) - Pogled
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Predvorje Mercure Surabaya Hotel
Predvorje
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Interijer hotela Mercure Surabaya Hotel
Interijer hotela
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Interijer hotela Mercure Surabaya Hotel
Interijer hotela
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NA KARTI Mercure Surabaya Hotel
NA KARTI
Lokacija
Odlično
8,1
Vidi sve 51 fotografije Mercure Surabaya Hotel
Vidi sve 51 fotografije
Uklonjeno iz Omiljenog
Vrlo dobro
Temeljeno na 1367 recenzijamaPogledajte što kažu gosti
7,8
89% korisnika bi preporučilo prijateljima
  • Transfer iz/do zračne luke

  • Besplatan Wi-Fi u svim sobama

  • Mjenjačnica

  • Vruća kupka

Izbor soba
7,9
Vrlo dobra
Udobnost i kvaliteta soba
Deluxe Soba sa queen krevetom (Deluxe Room with Queen Bed)
Deluxe Soba sa queen krevetom (Deluxe Room with Queen Bed)
...
  • Pogled na Grad
  • 25 m²/269 ft²
  • 1 King krevet i 1 Double kr...
Unesite datume za pregled cijena
Executive Apartman s 1 Bračnim Krevetom Tipa "King" (Executive Suite 1 King Bed)
Executive Apartman s 1 Bračnim Krevetom Tipa "King" (Executive Suite 1 King Bed)
...
  • Pogled na Grad
  • 54 m²/581 ft²
  • 1 King krevet
Unesite datume za pregled cijena
Superior Queen Soba (Superior Queen Room)
Superior Queen Soba (Superior Queen Room)
...
  • Pogled na Grad
  • 28 m²/301 ft²
  • 1 Queen krevet
Unesite datume za pregled cijena
Superior Twin Soba (Superior Twin Room)
Superior Twin Soba (Superior Twin Room)
...
  • Pogled na Grad
  • 28 m²/301 ft²
  • 1 Double krevet
Unesite datume za pregled cijena
Superior Premier ( s Bračnim Krevetom Tipa "Queen" ) (Superior Premier (Queen Bed))
Superior Premier ( s Bračnim Krevetom Tipa "Queen" ) (Superior Premier (Queen Bed))
...
  • Pogled na Grad
  • 20 m²/215 ft²
  • 1 Queen krevet
Unesite datume za pregled cijena
Premier Superior Twin
Premier Superior Twin
...
  • Pogled na Grad
  • 25 m²/269 ft²
  • 1 Double krevet
Unesite datume za pregled cijena
Executive Apartman (Executive Suite)
Executive Apartman (Executive Suite)
...
  • 54 m²/581 ft²
  • Tuš & kupaonica
  • 1 Super King krevet
Unesite datume za pregled cijena
Standard Apartman (Suite Standard)
Standard Apartman (Suite Standard)
...
  • 54 m²/581 ft²
Unesite datume za pregled cijena
Double Standard
Double Standard
...
  • 54 m²/581 ft²
  • Čajna kuhinja
Unesite datume za pregled cijena
Double Or Twin Premier
Double Or Twin Premier
...
  • 28 m²/301 ft²
Unesite datume za pregled cijena
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Više o smještajnom objektu Mercure Surabaya Hotel

Više o smještajnom objektu Mercure Surabaya Hotel

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Korisne informacije

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Nedavni korisnički komentari

Agoda recenzije (1367)Booking.com recenzije (114)
Odaberi vrstu putnika
Čistoća:8,0
Objekti7,6
Lokacija8,1
Udobnost sobe i kvaliteta7,9
Usluga7,9
Vrijednost za novac7,7
Omogućili provjereni gosti Agoda
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više
Vrsta sobe
Superior Queen Soba
Superior Twin Soba
Superior Premier ( s Bračnim Krevetom Tipa "Queen" )
Premier Superior Twin
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Sortirano prema
Prikazuje se 1289 komentara potvrđenih gostiju
12345
7,2
Billie od Indonezija
Poslovni putnik
Superior Twin Soba
Boravili ste jednu noć u svibanj, 2018
Good location n good value of money”
I always go back to this hotel when I need the center of town hotel location
Recenzirano 16 svibnja 2018
8,4
Mohd od Malezija
Poslovni putnik
Superior Premier ( s Bračnim Krevetom Tipa "Queen" )
Boravili ste jednu noć u ožujak, 2018
Great place”
Will consider a return
Recenzirano 24 ožujka 2018
8,0
Mohd od Malezija
Poslovni putnik
Superior Premier ( s Bračnim Krevetom Tipa "Queen" )
Boravili ste 2 noći u ožujak, 2018
Good Place”
Great place and may come again
Recenzirano 22 ožujka 2018
8,4
Novi od Indonezija
Obitelj sa starijom djecom
Superior Twin Soba
Boravili ste jednu noć u prosinac, 2017
Best location, easy access for morning walk/run, nice swimming pool”
The only think i concern is bathroom/toilet. There is small steps (“undakan”) that you should aware between bathroom and bedroom. The slope of the floor in bathroom also make the water easily flooded.
Recenzirano 04 siječnja 2018
Dear Novi , We very much appreciate your comments regarding your stay at the Mercure Surabaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager
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Mercure Surabaya Hotel
8,0
Lois od Indonezija
Poslovni putnik
Superior Premier ( s Bračnim Krevetom Tipa "Queen" )
Boravili ste jednu noć u prosinac, 2017
good location in the centre of city”
near busy streets in surabaya, nice hotel, good ambience and hospitality
Recenzirano 02 siječnja 2018
Dear Lois , We very much appreciate your comments regarding your stay at the Mercure Surabaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager
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Mercure Surabaya Hotel
5,2
Kien od Malezija
Poslovni putnik
Superior Queen Soba
Boravili ste jednu noć u prosinac, 2017
Getting Worst”
Used to be very good but this trip was really disappointing with it services and the room. The room looks a bit run down and very warm in the room. Toilet really smelly. In room dining, ran out of the item I asked for and i asked for a iron and iron broad and was sent only an iron. Standard really dropped a lot.
Recenzirano 25 prosinca 2017
Dear Mr. Kien Chow , Thank you for taking the time to tell us about your experience at the Mercure Surabaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugito Adhi General Manager
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Mercure Surabaya Hotel
9,6
demokrat od Indonezija
Poslovni putnik
Executive Apartman
Boravili ste jednu noć u studeni, 2017
Good hotel and value for money”
This hotel are good, near to the city center and easy to access
Recenzirano 01 prosinca 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugito Adhi General Manager
Odgovoreno 07 prosinca 2017
Mercure Surabaya Hotel
7,2
Mohamad od Singapur
Solo putnik
Executive Apartman
Boravili ste 2 noći u srpanj, 2017
Big room”
Big room & great breakfast, friendly staff, some of the room facilities are run down, need to improve their service.
Recenzirano 13 studenog 2017
5,6
YESINTA od Indonezija
Poslovni putnik
Superior Queen Soba
Boravili ste jednu noć u studeni, 2017
Cleanliness was poor.”
Staff were amazing but the cleanliness of the hotel room was poor. They did not provide the toilet paper. When we got to the room the bathroom floor was wet, empty hotel shampoo bottle from the previous guest was still in the shower room. Its not worthed to spent such a money and found it that way.
Recenzirano 10 studenog 2017
Dear Ibu Yesinta, Thank you for taking the time to tell us about your experience at the Mercure Surabaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugito Adhi General Manager
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Mercure Surabaya Hotel
6,8
Djanuar od Indonezija
Par
Superior Premier ( s Bračnim Krevetom Tipa "Queen" )
Boravili ste jednu noć u rujan, 2017
Nice hotels with perfect location for business”
Quite nice hotel after the renovation, location is in the Main business street that busy all the day. Room hotel is nice but need more attention to the cleanliness of the bathroom. Has been complained for the aircon that not function properly that makes the temperature a bit hot.
Recenzirano 13 rujna 2017
Dear Djanuar, We very much appreciate your comments regarding your stay at the Mercure Surabaya. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regard Sugito Adhi General Manager
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Mercure Surabaya Hotel
12345
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