Rezerviraj sada: Somerset Medini Iskandar Puteri

Odlično
Temeljeno na 2210 recenzijamaPogledajte što kažu gosti
8,2
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Agoda recenzije (2210)Booking.com recenzije (2095)
8,2
Odlično
Temeljeno na 2210 recenzijama
Odaberi vrstu putnika
Čistoća:8,3
Objekti7,7
Lokacija8,5
Udobnost sobe i kvaliteta8,8
Usluga8,2
Vrijednost za novac8,4
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Vrsta sobe
Premier Studio
Apartman Premier s 1 spavaćom sobom
Apartman Premier s 2 spavaće sobe
Trosobni premier
Sortirano prema
Prikazuje se 1175 komentara potvrđenih gostiju
6,4
Dobro
Colette od Singapur
Obitelj sa malom djecom
Apartman Premier s 2 spavaće sobe
Boravili ste jednu noć u ožujak, 2018
For budget travellers”
Meh
Recenzirano 08 svibnja 2018
Dear Ms Colette, thank you for your feedback. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
Odgovoreno 11 svibnja 2018
Somerset Medini Iskandar Puteri
7,6
Vrlo dobro
Mohd od Malezija
Obitelj sa malom djecom
Apartman Premier s 2 spavaće sobe
Boravili ste 2 noći u travanj, 2018
Nice apartment to stay”
Location near to Nusajaya attraction place. Clean and tidy. Worth for money. But there is always a point to look up, especially on the parking facilities and variety of breakfast. In overall, it was a nice place to stay.
Recenzirano 07 svibnja 2018
Dear Mr Mohd, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We look forward to welcoming you back to stay soon. Best regards, Siti Artha – Guest Service Manager
Odgovoreno 11 svibnja 2018
Somerset Medini Iskandar Puteri
10,0
Izvanredno
RJROS od Singapur
Obitelj sa malom djecom
Apartman Premier s 2 spavaće sobe
Boravili ste jednu noć u travanj, 2018
Excellent Place”
We will definitely comeback. This is a perfect place to stay!!!
Recenzirano 02 svibnja 2018
Dear Sir/Madam, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-
Odgovoreno 07 svibnja 2018
Somerset Medini Iskandar Puteri
9,6
Izvanredno
AINI od Malezija
Obitelj sa malom djecom
Apartman Premier s 1 spavaćom sobom
Boravili ste jednu noć u travanj, 2018
Izvanredno”
need to prepare more menus for breakfast.
Recenzirano 30 travnja 2018
Dear Sir/Madam, thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. Please be assured that we will also work closely with our 3rd party operator, Star Chef on the improvement of the breakfast experience. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
8,8
Odlično
Ego od Kina
Obitelj sa malom djecom
Apartman Premier s 2 spavaće sobe
Boravili ste 3 noći u travanj, 2018
5-min walk to Legoland. Perfect choice for budget family travelers. ”
It's a comfy service apartment right across the road of Legoland. We bought the 2-day pass of Legoland and we may come up to the apartment anytime my sons need rest, or when the park is temporarily closed due to thunder. In fact it's remote from the downtown but you may easily get a taxi by app "Grab" (something like Uber in MY) and it's just 15-min ride. The breakfast SUCKS! but the room is very decent and clean and the staff is very helpful. If you have budget, go for Legoland Hotel, or else this one is the first choice of mine.
Recenzirano 30 travnja 2018
Dear Sir/Madam, thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. Please be assured that we will also work closely with our 3rd party operator, Star Chef on the improvement of the breakfast experience. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
8,0
Odlično
afida od Singapur
Grupa
Trosobni premier
Boravili ste jednu noć u travanj, 2018
Great stay”
Comfort, good location and easy access. And staff are friendly. But the breakfast not that great. No much choices of food and slow in replenishing the food.
Recenzirano 27 travnja 2018
Dear Ms Afida, thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. Please be assured that we will also work closely with our 3rd party operator, Star Chef on the improvement of the breakfast experience. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
5,2
Raymond od Malezija
Obitelj sa malom djecom
Apartman Premier s 2 spavaće sobe
Boravili ste 2 noći u travanj, 2018
Not up to the high standards you associate the Somerset brand with”
Poor breakfast.
Recenzirano 26 travnja 2018
Dear Mr Raymond, thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. Please be assured that we will also work closely with our 3rd party operator, Star Chef on the improvement of the breakfast experience. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
6,0
MEI od Singapur
Grupa
Premier Studio
Boravili ste 2 noći u kolovoz, 2017
Iznadprosječno”
It's located in between Gleneagles Hospital and Legoland/ Medini mall Quite a distance to JB downtown and not so convenient if you are not driving.
Recenzirano 25 travnja 2018
Dear Sir/Madam, Thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
Odgovoreno 07 svibnja 2018
Somerset Medini Iskandar Puteri
8,0
Odlično
Sofina od Singapur
Obitelj sa malom djecom
Apartman Premier s 1 spavaćom sobom
Boravili ste 2 noći u travanj, 2018
Clean and comfortable apartment for family staycation”
We took thw 1 bedroom apartment and it was spacious enough for the kids to run about. Got a room at the 26th floor so the view was great. The pool is a nice place to chill too with a small pool for the kids. It will be ideal if the parking is complimentary for guests and if there is nearby street food. The location is abit out of the way to shopping malls. Overall, had a nice staycation away from the city.
Recenzirano 22 travnja 2018
Dear Ms Sofina, Thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
Odgovoreno 07 svibnja 2018
Somerset Medini Iskandar Puteri
8,4
Odlično
Manli od Singapur
Obitelj sa malom djecom
Apartman Premier s 2 spavaće sobe
Boravili ste jednu noć u travanj, 2018
Odlično”
location is good, near Legoland working distance. Living room has humidity smell, coffee cups got strong stain, looks dirty. Air-con's sound very big
Recenzirano 21 travnja 2018
Dear Mr/Ms Manli, thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
Odgovoreno 07 svibnja 2018
Somerset Medini Iskandar Puteri
10,0
Izvanredno
Syamsaiman od Malezija
Par
Apartman Premier s 1 spavaćom sobom
Boravili ste 2 noći u travanj, 2018
Izvanredno”
Very convenient & clean place to stay.
Recenzirano 19 travnja 2018
Dear Mr Syamsaiman, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-
Odgovoreno 07 svibnja 2018
Somerset Medini Iskandar Puteri
8,8
Odlično
MUZAFFAR od Malezija
Obitelj sa malom djecom
Trosobni premier
Boravili ste 3 noći u travanj, 2018
Clean and convenient for families”
Floors a bit thin. You can clearly hear the guess upstairs running around and moving furniture.
Recenzirano 16 travnja 2018
Dear Mr Muzaffar, thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
Odgovoreno 07 svibnja 2018
Somerset Medini Iskandar Puteri
10,0
Izvanredno
Chih od Malezija
Obitelj sa malom djecom
Apartman Premier s 1 spavaćom sobom
Boravili ste jednu noć u prosinac, 2017
good”
good
Recenzirano 14 travnja 2018
Dear Mr/Ms Chih, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-
Odgovoreno 07 svibnja 2018
Somerset Medini Iskandar Puteri
7,2
Vrlo dobro
Charmaine od Singapur
Obitelj sa malom djecom
Boravili ste 2 noći u ožujak, 2018
Vrlo dobro”
We have been staying in Somerset Residence in Puteri Harbourfront and Medini Iskandar every time we are in JB. I personally prefer the one at Puteri Harbourfront as the layout and rooms are bigger and better somehow. This last time stay in Medini was not as pleasant as previous times as there was a big cockroach that appeared in the bedroom in the middle of the night! And the housekeeping guys were still at our apartment in the mid afternoon...
Recenzirano 14 travnja 2018
Dear Ms Charmaine, thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We have noted that we still need to work on our housekeeping efficiency levels. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
4,8
Mohamed od Singapur
Grupa
Boravili ste 2 noći u prosinac, 2017
Awful Experience”
Check in with dirty room and also room with occupied guest. Also check in time at 3pm but our room is ready about 5pm.
Recenzirano 11 travnja 2018
Dear Mr. Mohamed, thank you for sharing your feedback. We noticed that we failed to meet your expectations in certain aspects of your recent stay with us. After careful review of your concerns, we offer you our deepest apologies for having failed to give you the service all our residents expect. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements on our housekeeping efficiency levels. We look forward to welcoming you again at any one of our serviced residences. Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
10,0
Izvanredno
mel od Singapur
Obitelj sa malom djecom
Trosobni premier
Boravili ste jednu noć u ožujak, 2018
Izvanredno”
We had fun
Recenzirano 10 travnja 2018
Dear Mr/Ms Mel, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-
Odgovoreno 07 svibnja 2018
Somerset Medini Iskandar Puteri
8,0
Odlično
Guruh od Indonezija
Obitelj sa malom djecom
Trosobni premier
Boravili ste 2 noći u ožujak, 2018
Good location near legoland but far from johor bahru”
bed enough for 6 adult, near legoland so you can walk about 5 minutes to legoland gate, breakfast are crowded, washing machine are available... but this location far away from johor bahru cities and take 1 hour from senai airport to medini
Recenzirano 06 travnja 2018
Dear Mr/Ms Guruh, thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
Odgovoreno 07 svibnja 2018
Somerset Medini Iskandar Puteri
5,2
Ritu od Singapur
Par
Studio Premier Breakfast Included
Boravili ste 2 noći u ožujak, 2018
Pathetic ”
Breakfast they have given to third party franchise it was pathetic not even proper tea
Recenzirano 05 travnja 2018
Dear Mr/Ms Ritu, thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. Please be assured that we will also work closely with our 3rd party operator, Star Chef on the improvement of the breakfast experience. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
9,6
Izvanredno
Yi od Singapur
Obitelj sa malom djecom
Apartman Premier s 2 spavaće sobe
Boravili ste jednu noć u ožujak, 2018
Spacious & near legoland”
Walking distance to legoland. Spacious room with amenities. Good for family with young children. Value for money 😊
Recenzirano 04 travnja 2018
Dear Mr/Ms Yi, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-
Odgovoreno 06 travnja 2018
Somerset Medini Iskandar Puteri
7,2
Vrlo dobro
HARESH od Singapur
Obitelj sa malom djecom
Apartman Premier s 2 spavaće sobe
Boravili ste 2 noći u ožujak, 2018
Value for money”
Value for money
Recenzirano 03 travnja 2018
Dear Mr Haresh, thank you for your feedback. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-
Odgovoreno 06 travnja 2018
Somerset Medini Iskandar Puteri
6,0
fera od Indonezija
Obitelj sa malom djecom
Premier Studio
Boravili ste 2 noći u ožujak, 2018
Iznadprosječno”
nice but no near supermarket
Recenzirano 03 travnja 2018
Dear Ms Fera, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We look forward to welcoming you back to stay soon. Best regards, Siti Artha – Guest Service Manager
Odgovoreno 06 travnja 2018
Somerset Medini Iskandar Puteri
9,2
Izvanredno
ira od Indonezija
Obitelj sa malom djecom
Apartman Premier s 2 spavaće sobe
Boravili ste jednu noć u ožujak, 2018
Very recomended if u want to go to legoland”
I go with my 3 child n 1 baby sitter, the hotel is only across the street from legoland, good for a family there 2 bed room , dining, family room.. love it... ❤️
Recenzirano 03 travnja 2018
Dear Mr/Ms Ira, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-
Odgovoreno 06 travnja 2018
Somerset Medini Iskandar Puteri
9,6
Izvanredno
Sharifah od Malezija
Obitelj sa malom djecom
Premier Studio
Boravili ste 2 noći u ožujak, 2018
Near Legoland”
I love the room concept. A bit small but just nice for a family of 2 adults + 1 child. Adequate cooking amenities in the room - toaster, frying pans, utensils. Nearest supermarket is around 10 mins drive. Or you can buy things at convenient store @ Mall of Medini.
Recenzirano 02 travnja 2018
Dear Ms Sharifah, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-
Odgovoreno 06 travnja 2018
Somerset Medini Iskandar Puteri
9,6
Izvanredno
Gabriel od Singapur
Obitelj sa malom djecom
Trosobni premier
Boravili ste 2 noći u ožujak, 2018
Value for money apartment near Legoland”
Recommended for families visiting Legoland. 5 mins walk, spacious, with full sized fridge and washer. Breakfast selection limited, quality is below average. Pool small and slightly dirty, requires more regular cleaning.
Recenzirano 02 travnja 2018
Dear Mr/Ms Gabriel, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We look forward to welcoming you back to stay soon. Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
10,0
Izvanredno
Frank od Hong Kong
Obitelj sa malom djecom
Premier Studio
Boravili ste jednu noć u ožujak, 2018
Friendly staff and excellent location to Legoland”
5 min walk to the mall next to Legoland. Staff and friendly and helpful - we were caught with the rain and the staff was willing to offer us with free shuttle to the mall.
Recenzirano 02 travnja 2018
Dear Mr Frank, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-
Odgovoreno 06 travnja 2018
Somerset Medini Iskandar Puteri
7,2
Vrlo dobro
Elya od Singapur
Obitelj sa malom djecom
Premier Studio
Boravili ste jednu noć u ožujak, 2018
Location close to Legoland”
Room is clean but there were no coffee and tea bags upon check in. Breakfast was disappointing. Do not expect variety for breakfast. Overall location is good for those visiting LEGOLAND.
Recenzirano 02 travnja 2018
Dear Mr/Ms Elya, Thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. Please be assured that we will also work closely with our 3rd party operator, Star Chef on the improvement of the breakfast experience. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
6,8
Dobro
Siew od Singapur
Obitelj sa malom djecom
Apartman Premier s 2 spavaće sobe
Boravili ste 3 noći u ožujak, 2018
Good location but don't have high expectation”
Well I made a mistake of setting high expectation because it's Somerset by Ascott. Its quite disappointing thought as you don't feel it's Somerset. I have stayed lots of service apartment around the world, this is the worse so far. You feel like staying in some sort of mid tier Malaysia style condominium. Room wise it's ok, nothing to shout about. Aircon are old and dirty, toilet have urine smell when I just stepped in and I have to wash the floor myself. The kitchen sink has used sponge which I don't particularly like. Don't know has been used by how many people and I found a opened bag of chips in the cabinet. Wont consider again no matter how cheap it will be.
Recenzirano 02 travnja 2018
Dear Mr/Ms Siew, thank you for sharing your feedback. We noticed that we failed to meet your expectations in certain aspects of your recent stay with us. After careful review of your concerns, we offer you our deepest apologies for having failed to give you the service all our residents expect. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements on our housekeeping efficiency levels. We look forward to welcoming you again at any one of our serviced residences. Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
8,0
Odlično
Mohd od Malezija
Obitelj sa malom djecom
Apartman Premier s 2 spavaće sobe
Boravili ste jednu noć u ožujak, 2018
Vrlo dobro”
Overall, very nice and convenient property. Only breakfast menu choices seems to be limited.
Recenzirano 02 travnja 2018
Dear Mohd, thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. Please be assured that we will also work closely with our 3rd party operator, Star Chef on the improvement of the breakfast experience. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
8,0
Odlično
MOHD od Singapur
Obitelj sa malom djecom
Premier Studio
Boravili ste 2 noći u ožujak, 2018
Great for Family”
The room is quite comfy. Near amneties and good food available nearby. They have even 7/11 store 24/7. Great for family holiday for those that needs privacy. The only thing is that for those who drive we have to pay for our own carpark which I find it amusing. Inhouse guest are suppose to be given free parking. Othet then that, its quite a good stay.
Recenzirano 02 travnja 2018
Dear Mr Mohd, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We look forward to welcoming you back to stay soon. Best regards, Siti Artha – Guest Service Manager
Odgovoreno 06 travnja 2018
Somerset Medini Iskandar Puteri
8,4
Odlično
LIOW od Singapur
Obitelj sa malom djecom
Trosobni premier
Boravili ste 2 noći u ožujak, 2018
Value for money”
-location was good. walking distance to legoland and medinin mall. -stayed in 3bedrooms, cleanliness is acceptable. -aircon was cold, shower pressure was good even when both toilets are being used. -downside was poor service from reception. I had to call 3 reception times to ask for my luggage to be sent up to my room, and eventually I went down personally to remind. waited in total 1.5 hours after checking in just for my luggage. If the staff is short handed, should have been honest and provide me with the option to collect myself. - informed reception that 2 hand towels were missing after room service, reception promised to send someone up to replace it but but was not done at all. -overall, the place looks new, pool was abit dirty but okay for me and gym was small but new. -good to stay if u going legoland and on a budget instead of staying in legoland.
Recenzirano 01 travnja 2018
Dear Mr/Ms Liow, thank you for your feedback. Receiving such feedback from our residents motivates us to further improve our commitment to delivering good service. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We will be providing further training and continued guidance for our team to ensure that they have the necessary skills to ensure that this does not occur again. We look forward to welcoming you again soon! -Best regards, Siti Artha, Guest Service Manager-
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Somerset Medini Iskandar Puteri
10,0
Izvanredno
Ma. od Filipini
Obitelj sa malom djecom
Premier Studio
Boravili ste jednu noć u ožujak, 2018
Staying Adults with kids”
Very nice, affordable and convenient place indeed.
Recenzirano 31 ožujka 2018
Dear Mr/Ms Ma, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-
Odgovoreno 06 travnja 2018
Somerset Medini Iskandar Puteri
8,8
Odlično
Uma od Singapur
Obitelj sa malom djecom
Apartman Premier s 1 spavaćom sobom
Boravili ste jednu noć u travanj, 2017
Very good”
Had a pleasant stay and loved it. Would prefer more toys and activities inside the kids club though
Recenzirano 30 ožujka 2018
Dear Mr/Ms Uma, thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
Odgovoreno 30 ožujka 2018
Somerset Medini Iskandar Puteri
8,0
Odlično
Sook od Malezija
Obitelj sa malom djecom
Trosobni premier
Boravili ste jednu noć u ožujak, 2018
Clean and near legoland”
It is a nice place to stay and walking distance to Legoland . Staffs are very helpful and friendly.
Recenzirano 27 ožujka 2018
Dear Mr/Ms Sook, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-
Odgovoreno 29 ožujka 2018
Somerset Medini Iskandar Puteri
9,2
Izvanredno
Iskandar od Malezija
Obitelj sa malom djecom
Apartman Premier s 2 spavaće sobe
Boravili ste jednu noć u ožujak, 2018
Izvanredno”
Basement parking needs to be clearly marked for easier entry.
Recenzirano 27 ožujka 2018
Dear Mr Iskandar, thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We have noted that we still need to work on our housekeeping efficiency levels. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
6,8
Dobro
Sunny od Malezija
Grupa
Trosobni premier
Boravili ste jednu noć u veljača, 2018
Good”
The location is very near to the legoland .if go out to the town is about 10-20 min depend on the jam... water pressure is too low very difficult to get shower! Overall is very good travel with the group !!!
Recenzirano 27 ožujka 2018
Dear Sir/Madam, Thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We have noted that we still need to work on our housekeeping efficiency levels. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
9,6
Izvanredno
YUDI od Malezija
Obitelj sa malom djecom
Trosobni premier
Boravili ste 2 noći u ožujak, 2018
prefect holiday”
everything is superb, the spacious room, close to Legoland and so clean
Recenzirano 26 ožujka 2018
Dear Mr Yudi, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-
Odgovoreno 29 ožujka 2018
Somerset Medini Iskandar Puteri
8,0
Odlično
Norayunisa od Singapur
Obitelj sa malom djecom
Premier Studio
Boravili ste jednu noć u ožujak, 2018
Location”
walking distance to legoland but its so quiet at night..
Recenzirano 25 ožujka 2018
Dear Ms Norayunisa, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We look forward to welcoming you back to stay soon. Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
9,6
Izvanredno
Muhammad od Singapur
Obitelj sa malom djecom
Apartman Premier s 2 spavaće sobe
Boravili ste jednu noć u ožujak, 2018
Good for family ”
Pros: Great location if youre looking to go legoland. Just beside medini mall and legoland. Much cheaper than legoland hotels. Spacious rooms and value for money. Cons: breakfast can be improved
Recenzirano 25 ožujka 2018
Dear Mr Muhammad, thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. Please be assured that we will also work closely with our 3rd party operator, Star Chef on the improvement of the breakfast experience. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
4,0
Wai od Malezija
Poslovni putnik
Premier Studio
Boravili ste 2 noći u ožujak, 2018
Bad location”
No restaurant nearby. Bit far from the nearest town.
Recenzirano 24 ožujka 2018
Dear Mr/Ms Wai, thank you for your review. We sincerely regret that you did not enjoy your stay with us. We have noted your feedback and will work on further improvements. We sincerely hope we will be able to welcome you back soon, allowing us another opportunity to serve you better. Best regards, Siti Artha – Guest Service Manager.
Odgovoreno 25 ožujka 2018
Somerset Medini Iskandar Puteri
8,4
Odlično
Hishamuddin od Malezija
Poslovni putnik
Trosobni premier
Boravili ste 2 noći u veljača, 2018
All good (especially location near Lego land)”
Need of restaurant in the property
Recenzirano 23 ožujka 2018
Dear Mr Hishamuddin, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We look forward to welcoming you back to stay with us soon. Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
8,4
Odlično
Hishamuddin od Malezija
Poslovni putnik
Apartman Premier s 2 spavaće sobe
Boravili ste 2 noći u veljača, 2018
Near Legoland”
All good except for the no restaurant in the property
Recenzirano 23 ožujka 2018
Dear Mr Hishamuddin, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We look forward to welcoming you back to stay with us soon. Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
9,2
Izvanredno
NORMELISA od Malezija
Obitelj sa malom djecom
Apartman Premier s 1 spavaćom sobom
Boravili ste jednu noć u studeni, 2017
Fantastic Legoland Stay at Somerset Medini”
We love everything about this hotel. The room is comfortable, with two LCD TV and kitchenette. Walking Distance to Medini Mall and Legoland. Will definitely come again. But breakfast buffet is not good, you can give it a go and walk to Medini Mall's Old Town White Coffee Kopitiam instead.
Recenzirano 23 ožujka 2018
Dear Ms Normelisa, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We look forward to welcoming you back to stay with us soon. Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
10,0
Izvanredno
HO od Malezija
Obitelj sa malom djecom
Boravili ste 3 noći u ožujak, 2018
Quality stay as expected from the Somerset brand”
Check-in/out was smooth, front desk & housekeeping staff was very friendly and accommodating. Facilities well maintained. Food, although not great but it was an improvement from our previous stay.
Recenzirano 22 ožujka 2018
Dear Mr/Ms Ho, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We look forward to welcoming you back to stay soon. Best regards, Siti Artha – Guest Service Manager
Odgovoreno 25 ožujka 2018
Somerset Medini Iskandar Puteri
7,2
Vrlo dobro
Rodel od Singapur
Obitelj sa malom djecom
Boravili ste jednu noć u prosinac, 2017
Vrlo dobro”
ver near to legoland
Recenzirano 21 ožujka 2018
Dear Mr Rodel, thank you for your feedback. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-
Odgovoreno 25 ožujka 2018
Somerset Medini Iskandar Puteri
10,0
Izvanredno
Noraffendy od Malezija
Obitelj sa malom djecom
Boravili ste jednu noć u ožujak, 2018
Izvanredno”
Amazing place to stay with family and young kids
Recenzirano 21 ožujka 2018
Dear Mr Noraffendy, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-
Odgovoreno 25 ožujka 2018
Somerset Medini Iskandar Puteri
8,8
Odlično
Chan od Malezija
Obitelj sa malom djecom
Apartman Premier s 2 spavaće sobe
Boravili ste 2 noći u ožujak, 2018
Nice apartment with good facilities”
the interior design of the apartment was beautifully and tastefully designed. Good for family outing. Walking distance to Legoland. But the surrounding is very quiet as this area is very new. If you wish to find food and don't mind to drive 5-10 min away, this is a very good place to stay.
Recenzirano 21 ožujka 2018
Dear Mr/Ms Chan, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-
Odgovoreno 25 ožujka 2018
Somerset Medini Iskandar Puteri
10,0
Izvanredno
Zulkanaen od Singapur
Obitelj sa malom djecom
Apartman Premier s 2 spavaće sobe
Boravili ste 2 noći u ožujak, 2018
Affordable breakfast, kids below 5 eat free”
The breakfast is priced at RM21 and RM16.50 respectively (adult/kids). Very affordable for us and suitable since we did not have any plans in the morning before heading to Legoland. There is a 7-11 too next apartment for late night snacks. Location is perfect. We stayed in a 2 bedroom unit, kids enjoy its spacious foor. Having a washer/dryer in the kitchen is a bonus. Pte hire cars are easy to book.
Recenzirano 20 ožujka 2018
Dear Mr Zulkanaen, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-
Odgovoreno 25 ožujka 2018
Somerset Medini Iskandar Puteri
6,8
Dobro
Lee od Singapur
Obitelj sa malom djecom
Apartman Premier s 2 spavaće sobe
Boravili ste 2 noći u ožujak, 2018
Improvement needed”
Still have room to improve in term of room cleanliness and the maintenance of the room. Breakfast provided is lousy. We dont even want to go for the breakfast again on second day. Less choice, crowded, no service crews. The breakfast served Not compatible with Sommerset reputation. Even Granada Hotel serves better & more variety breakfast (with mere S$50/night only)
Recenzirano 20 ožujka 2018
Dear Mr/Ms Lee, thank you for sharing your feedback. We noticed that we failed to meet your expectations in certain aspects of your recent stay with us. After careful review of your concerns, we offer you our deepest apologies for having failed to give you the service all our residents expect. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements on our housekeeping efficiency levels. We will also work closely with our 3rd party operator, Star Chef on the improvement of the breakfast experience for our continual improvement. We look forward to welcoming you again at any one of our serviced residences. Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
8,4
Odlično
Hui od Malezija
Obitelj sa malom djecom
Apartman Premier s 2 spavaće sobe
Boravili ste jednu noć u lipanj, 2017
Odlično”
This is a 2 bedroom apartment unit. It is better than our expectation as the location is almost right in front of Legoland. Air-conditioning was a little poor for one of the room. Other than that, overall was satisfactory.
Recenzirano 19 ožujka 2018
Dear Mr/Ms Hui, Thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We have noted that we still need to work on our housekeeping efficiency levels. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager
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Somerset Medini Iskandar Puteri
10,0
Izvanredno
Joanne od Malezija
Obitelj sa malom djecom
Apartman Premier s 2 spavaće sobe
Boravili ste jednu noć u ožujak, 2018
Great and Convenient Place”
Walking distance to legoland and driving distance to many eateries
Recenzirano 19 ožujka 2018
Dear Ms Joanne, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-
Odgovoreno 25 ožujka 2018
Somerset Medini Iskandar Puteri