Do not stay here... at least until renovations completed.”

Hotel is not as it appears. Misrepresented online. No breakfast, no restaurant on location. no amenities, going through major renovation, over 6 floors specifically as we as the lobby and other parts of the building. Staff were very pleasant but did not have to tools to service clients. There was only one ice machine in the whole building and even it wasn't working. I can understand renovations but Asbestos removal for 6+ floors should not have anyone in the hotel. Additionally, any type of notification to either prospective or booked clients would/should be a courtesy afforded so people can make an informed decision, especially for their own health and welfare.  I'm seriously hoping this is not the only response I'm to receive from Clarion, as all I have received is an automated response to the feedback/complaint. Show quoted text

Okay breakfast. Beautiful lobby. Cold pool. Not working hot tub. Okay breakfast. ”

It was an alright hotel. The staff was very polite and helpful, and answered all questions to the best of their abilities. The lobby was wonderful, with a gorgeous skylight that I admired on all occasions. Hotel room was okay. Firm beds, soft pillows, slightly stained sheets (a couple black spots on the sheets), small bathroom, good shower head. Nice balcony. Pool was so cold I swear I thought I might go into shock. Hot tub was nice, but it had no switch to turn it on. So it was a jetless jacuzzi, that was more of a warmtub than a hot tub. The buffet Breakfast was alright, though a little lacking for the 15$ it cost. Buffet staff was also very great, cleaning up and making polite small talk while checking up on you. Hot food, not cold enough juice. Nice bread, and tasty hashbrowns. Lots of parking, lots of lobby seating, lots of construction going on. But it was very discreet constructive, without much sound or annoyance to ruin a day of laying around the hotel. Okayhotel, but old.

Awful place, will never go back! ”

We booked here because it had a jacuzzi and pool, which none were working and apparently are never working. When we went to bed we pulled back the blanket and there was blood on our sheets. The bathroom was very gross as very outdated.

airport pick up”

They only offer pickup after 4:30 pm from the airport which left me waiting for 3 hours. I then had to call again for pickup at 4:30 and the driver only waited for approximately 2 minutes before I recognized it was my shuttle. This ocurred because the shuttle is a normal looking caravan and only has a small paper sign that was on a clip board leaned against the passenger side window only. Once I was in the shuttle at 5:30 pm the "sign" quickly fell off of the window.. Poor set up.....

Elfogadható”

Disappointing. Hot tub not working, shower by pool was ice cold only, shower in room went from scalding to freezing and no water pressure. Needs renovations.

Supposed available amenities disappointed”

The business centre would not allow me to print a PowerPoint with notes and the hair dryer in the room quit halfway through. This costed me about a half an hour of time during a busy day, and a stressful departure that was rushed. I made it to my destination on time but would have preferred if things had worked out with less hassle.

A GOOD PLACE TO STAY FOR A NIGHT OR TWO”

Nothing fancy but clean, quiet, good location; friendly staff; restaurant in hotel.....breakfast is very good;

Reasonable hotel”

Okay hotel for short stop over. Older hotel could do with update as very outdated. Nice sized pool but cold, jacuzzi no bubbles fridge in room did not work. But othrrwise average stay.

NICE ROOMS .COMFY BEDS”

Hotel a little dated. Rooms nice. Staff very friendly. Hotel bar a real dive with warm draft.Entrance to hotel littered with cigarette butts and other debris. Not in the best part of town

Decent and great for a night's sleep only!”

If you are out and about enjoying Calgary and you need a place to crash, then I would highly recommend this hotel. The location worked out really well and is very close to all the best restaurants too. The room was decent, clean sheets but overall old and can definitely work on renovating. Overall customer service was good but can definitely improve by acknowledging the customer making eye contact rather than staring at the screen while addressing customer issues. I will definitely visit again if I need a place to crash!

good budget hotel”

we book with a good price . so it is a very budget hotel for us . big beds and close to airport . liquoir shop and gas station nearby .

Very comfy bed.”

Pros: When I found on Agoda it was the best value around the area I was looking. Coffee, blow dryer in room. Did I mention the bed is very comfy, well for my taste anyway. Awesome Thai restaurant within walking distance. Cons: Turns out my truck was not ready from repair shop and I needed another night. There price went up more than $25. Stayed elsewhere. No free breakfast and restaurant is expensive but the food was good.

Good location, lots of parking.”

Stay for 6 nights but no sheets changed.