Hotel De Lanzi
A szálláshely által megadott csillagszám útmutatóként szolgál arra vonatkozóan, hogy a vendégek milyen komfortra, létesítményekre és szolgáltatásokra számíthatnak
Kezdje tökéletesen utazását! A szálláshelyen az ingyenes wifi minden szobában a megtalálható a szolgáltatások között. A szálláshely Történelmi Központ területén található. Stratégiai elhelyezkedésének köszönhetően, innen könnyedén felfedezhetjük a helyi látványosságokat. Mindenképpen illessze bele programjába a híres Uffizi Képtár meglátogatását. A szálláshely 3 csillagos besorolást szerzett, mellyel együtt jár számos nagyszerű, a vendégek vidám és minőségi tartózkodását elősegítő házon belüli szolgáltatás.
Főbb jellemzők
Felszereltség
Parkolószolgálat
Háziállatok engedélyezettek
Ingyenes Wi-Fi az összes szobában
24 órás recepció
Csomagmegőrző
Reggeli [ingyenes]
Bár
Mosodai szolgáltatás
Definitely room for improvement ”
We stayed 3 nights in this hotel. First of all, bed was comfortable and the toilet was clean, shower pressure good and water was warm. We also did not experience much noise from neighbours or the outside which was great. Towels and packet soap was provided. Breakfast was a good spread and quite tasty (ours was included in the price of our room). It is also very central in terms of location. In terms of improvements: hair dryer is not hot at all and basically useless. On the first night we spotted a bug in the room (possibly a small cockroach?) but managed to kill it. The aircon is turned off everytime you leave the room; which is not only annoying but doesn't seem the most energy efficient (isn't it better to maintain the room at a cool temperature than start cooling every time we come back from the outside?). The system of leaving the keys with the reception desk everytime you leave the hotel is also something I don't understand and could be somewhat a security risk if staff changes while you are out (meaning anyone can ask for your room key). The major incident that made me give 3 stars was that the second day when we returned, our room was made up BUT the door was also not locked. Therefore anyone could have entered our room and made off with our valuables. (I note that there is a small safe but laptops will not fit in it). This did nothing for peace of mind the next few days so we requested not to have room cleaning. In conclusion, I would say the bad and good were more or less equal and more improvement needs to be made to provide a more enjoyable guest stay.
Dear Laurianne, Thank you for sharing your experience. We’re glad you found the bed comfortable, the cleanliness satisfactory, and the central location advantageous. We apologize for the issues you encountered. Your safety and satisfaction are very important to us. We hope to have the opportunity to provide you with a better stay in the future. Best regards, Edoardo
Convenience to San Marco Square”
The room was small but it was clean and a convenient 5 min walk to San Marco Square, E Rosa Salva bakery for morning coffee and pastries. There is no elevator here so be prepare to carry your suitcase up the stairs. We are in athletic shape, so we did not mind it. Debra at the front desk was very helpful and gave us suggestions to visit Murano, Burano and Torcello. Thank You for the stay Debora!
Best view in Florence”
Very good hotel. Perfect location 50 meters from Doumo. Top Tip. Go to rooftop bar in adjacent hotel for the most spectacular view in Florence. Simply put floor 4 in the entrance lift. It’s a wow moment when you reach the rooftop bar!!
Dear John, Thank you for your review. We are happy to hear that you found our hotel very good and that you appreciated the perfect location near the Duomo. It is always a pleasure to receive positive feedback from our guests. We hope to have the opportunity to welcome you back during your next visit to Florence. Best regards, Edoardo
Serves a purpose”
Well located one street off Duomo, clean hotel and practical. Very dated, they also say there is air conditioning however they have disabled it remotely and refused to turn it on so the rooms were warm. Air conditioning was one of the reasons I booked it. The breakfast is average, only one staff member on so tables weren’t laid ready and food kept running out and wasn’t refilled, also 1 coffee machine so a massive queue. Overall it did the job but is very basic and they false advertised air conditioning.
Dear Tom, We are very sorry that you did not enjoy your stay at our hotel. I'm sorry you had problems with the air conditioning, but what you say is not true. It is not possible for us to control the air conditioning remotely, each room is autonomous and can set it to hot or cold at any time. If you didn't understand how to turn it on, just ask at reception and we would explain how to do it. It's not possible that we refused to turn on the air conditioning, our job is to make your stay the best it can be, not the opposite. Best regards, Edoardo
Nagyszerű”
Great location. Easy access all interesting point.