Quaint and close to city”

Fabulous staff, nice 1920’s feel to this place. Comfy bed, lovely view of the courtyard- a really nice place for a romantic escape. Only down side was an antiquated aircon which sounded like a Tardis all night in the room. Would highly recommend this as a get away and will return again.

Great location but a bit tired ”

Choose this place for lovely staff and good but quiet location. Facilities everything you’d need but a bit outdated - this lovely old building is just calling out for an authentic refurbishment

Great place to stay”

This was our second stay. Well presented, comfortable bed, hot shower, awesome staff.

ok”

ok

Close to the War Memorial ”

Close to all of Canberra’s finest attractions including the War Memorial which has to be one of the finest bArt Deco buildings nationally.

Please Don't”

Please Don't book this hotel. The only benefit about this hotel is just it's close to city center. NOT value for money at all. Very smelly carpet/stains from the minute you enter to reception all the way to your room, even inside the room is very dirty carpet. Bedroom: Very small, safe box not working, door locker from inside the room is NOT working, bed sheets very dirty and hasn't been changed or badly washed with a smell like shit. Bathroom: Quarter toilet paper roll only was there, not even a full roll. Breakfast: Scrambled egg , ham, mushroom, beans toast.NO chees of any kind . Tea &coffe. Staff: Reception Staff, One smiling, other sad face and talking like shit. Staff at breakfast: They good. However $25 for that kind of breakfast it's a rip off cause you eat nothing! Hotel in General: its doesn't suet families/ kids. It's kind of rooms and you grab whoever for a night and go. you can even call a hooker like I saw and you can hear what's happening in next room as it happen. Floor, carpet, food price , not friendly staff Very dirty bed sheets and windows, all of that made my stay very uncomfortable with my wife. I will Never ever stay again in there and it's NOT RECOMMENDED FOR FAMILIES Trust me on that. Better to go next door to Novotel same price and 100% better or any other hotel.

Great location, big room!”

Closely located to the city centre this is a hotel I would stay at again. The room was large with a very comfortable king size bed. Yes its decorated in an older style but everything is well maintained. Also lots of parking available in the back carpark behind the hotel. No noise issue at all and I slept soundly through the night and I am a light sleeper so I was very happy.

It was good”

Big balcony and comfy bed.

Penny”

A lovely place to stay in this cold weather. Very warm and welcoming with lots of character as well as an excellent location.

all good except breakfast”

all good except breakfast, the breakfast was too slow, So we paid but didn’t have time to eat

Lovely grand hotel ”

Beautiful friendly staff - very well maintained rooms and gardens - would definitely stay here again.

Very poor housekeeping ”

One of the worst kept room I have ever encountered. Tea cups were stained. An empty beer bottle was left behind. Safe was left locked Balcony was dirty Chair in the balcony was stained with bird shit. Pen in the room dried up without ink. In the morning, housekeeping staff was washing the balcony upstairs and dirty water came pouring down into our balcony. That was the last straw for us. To be fair, the hotel is nice. The interior ambience is very rustic. The gardens are beautiful. A bit aged and needs some upgrade perhaps but with such poor housekeeping, I will never recommend this hotel to anyone.

One night in Canberra. The Mercure was good value for what we needed ”

The hotel had noisy water pipes in room 108 and squeaky floorboards. Other than that it was a good hotel.

great location, beautiful historical interior”

love this place, it's a part of Canberra history and the furnishings in the common areas reflect this heritage. Lovely. Great food, good pub facilities, close to War Memorial and city. Very accomodating staff and management, thank you.

Nagyon jó”

Nice heritage building but carpet is tired, i think bathroom is a bit small for 4 stars hotel like Mercure. I was allowed for early check-in. My room facing main road and had no issue with noise, and trees and birds sound of the window feeling so peaceful. Located only 10min walking to city center.

BEST IN CANBERRA”

Great place to stay with helpful staff, convenient to Downtown and room very good with Balcony. Enjoyed stay here.

Convenient Historical Hotel”

It is an old style hotel located not too far from the airport, neighboring the National War Memorial and walking distance to the Canberra Centre where you can board the free Cultural Bus which does an hourly circuit of ten tourist sites. An architecturally pleasing building.

The hotel is pretty old. It is just not a five-star hotel. ”

Not up to the standard. The room is very big though.

Átlagon felüli”

A rather ordinary insect was in my bathroom sink. When I phoned reception they offered me bug spray for the night. The cold tap made a horrible racket and The mini bar looked half used before I even got there. Very disappointing if you chose the standard room option at this hotel!

Holiday bargain”

We stayed with a scoopon special.... what a bargain. Walked to lots of places and used public transport. Upgrading while we were here but didnt bother us at all. Staff very helpful and friendly. If we came back here we wouldn't hesitate to return.