Residence Studio Geneve Centre Hotel
A szálláshely által megadott csillagszám útmutatóként szolgál arra vonatkozóan, hogy a vendégek milyen komfortra, létesítményekre és szolgáltatásokra számíthatnak
Kezdje tökéletesen utazását! A szálláshelyen az ingyenes wifi minden szobában a megtalálható a szolgáltatások között. A szálláshely Geneva városközpont területén található. Stratégiai elhelyezkedésének köszönhetően, innen könnyedén felfedezhetjük a helyi látványosságokat. Semmiképp se hagyja ki a közeli Jet d'Eau Szökőkút, illetve Bains des Pâquis meglátogatását a tartózkodása során! További előny, hogy a szálláshelyen az étterem is elérhető a szolgáltatások között, így még kényelmesebb lehet tartózkodása.
Főbb jellemzők
Felszereltség
Kerékpárkölcsönzés
Háziállatok engedélyezettek
Parkoló
Ingyenes Wi-Fi az összes szobában
24 órás recepció
Csomagmegőrző
Mosodai szolgáltatás
Étterem
Review of Our 13-Night Stay at Residence Studio Geneve Centre Hotel”
My sister and I stayed at Residence Studio Geneve Centre Hotel from August 25 to September 7, 2024. Overall, we found the price we paid reasonable, considering the location - near the lake and public transport, safety, cleanliness, as well as the amenities we prioritized — air conditioning, a kitchen, Wi-Fi, and breakfast. Everything was good, but if we were to book again, we would likely skip the breakfast option. Of note, each morning, we had to leave the building and walk to the next street for breakfast, which was served in the lobby/bar of Novotel — wasn't particularly conducive. While we understood that our booking included an "express breakfast" (croissant, pain au chocolat, a cup of hot coffee/chocolate, a banana, a cup of yogurt, and a small glass of orange juice), we encountered a few issues. My sister has a sensitivity to orange juice and, most days, the staff graciously provided her an alternative. However, there were two instances when she was told no other juice was available. The most unpleasant experience occurred on our last morning before our flight, September 7, Saturday at about 10am, when the male staff member refused her request for a different juice, stating that she was "only entitled to an express breakfast" and that juice options are only for those paying for the buffet. If there was an issue with this, we would have happily paid the difference, but this was never communicated to us during our two-week stay. Additionally, I had an uncomfortable interaction with the same male staff member that morning. I requested two forks for I had brought a spaghetti with me in a container, and when he saw the spaghetti which was actually given to me as a gift, he proceeded to argue with me about not being allowed to bring outside food. I assured him that I understood and that we would take our breakfast back to our room as a take away instead because we were short on time before our flight. Sadly, he continued the conversation unnecessarily. This exchange was frustrating as I had clearly stated that I didn’t have time to argue and just needed to take our meal to go and eat peacefully. On the positive side, I must highlight the wonderful service we received from the staff at the bar - Panida, Sam, the usual breakfast lady (whom we forgot the name, so sorry but she is really appreciated), the male reception staff who prepared our packed breakfast before 6am on August 31, Saturday, when we left for Paris, and every staff who cleaned our room. Their kindness and professionalism made a positive difference in our stay. In summary, our stay was mostly pleasant, but the varying levels of service, particularly around breakfast, left us feeling disappointed at times. I have great respect for every staff member we met at the hotel and for the work they do, but clear communication and consistency in hospitality go a long way, especially when someone is staying for an extended period and treating the hotel as a home away from home.
Dear Guest, We are grateful to you for taking the time to send us your detailed review. We are delighted that you found our pricing reasonable and appreciated our strategic location, safety measures, cleanliness, and the amenities we offer. Our team takes pride in ensuring a comfortable and secure environment for all our guests. However, we regret that some aspects of your stay did not fully meet your expectations. In response to your comments regarding the air conditioning, we aim to provide a comfortable climate in all our studios and have individual controls available for each guest's preference. We also understand that walking to the Novotel for breakfast can be inconvenient, especially during inclement weather, and we apologize for any discomfort this caused. We are also sincerely sorry that the service provided by a staff member did not meet your expectations. We will follow up on this with our team to ensure our usual high standards going forward. Nonetheless, your
A Delightful Stay: Highly Recommend!”
I had a wonderful experience at this hotel! The staff was incredibly friendly and helpful throughout my stay. From check-in to check-out, they were always available to answer questions and ensure I had everything I needed. The hotel itself was impeccably clean. My room was spotless, and the common areas were well-maintained. It was clear that the staff takes pride in keeping the hotel in top condition. The location was fantastic. Only 3 minutes walk from Cornavin station. In front of the hotel, there are so many restaurants and bars as well. Overall, I had a thoroughly enjoyable stay. The combination of friendly staff, cleanliness, and a great location makes this hotel a true gem. I will definitely be returning in the future!
Dear Guest, Thank you for this excellent review. It brings us immense joy to know that our staff's dedication to service excellence greatly contributed to your delightful experience. Your acknowledgment of the cleanliness of our studios is much appreciated, reaffirming our commitment to maintaining the highest standards of hygiene and care. Furthermore, we are thrilled that our central location, in the vibrant heart of Pâquis and mere steps from Lake Geneva and the Cornavin train station, significantly enhanced your stay with us. At Résidence Studio Genève Centre, we continuously strive to provide an exceptional service and experience for all our guests. Your glowing review serves as a wonderful affirmation of our efforts. We hope to have the pleasure of welcoming you again in the future. Best regards, Gregory Viandaz Operations Manager
Good value”
If you're looking for a place to just rest after hours of business meetings, then this place will serve its purpose. Will it can be considered along the "red light district" of Geneva, no untoward incident happened during our 1 week stay. There's a microwave which is not typically present in the hotel rooms around Gare, so it's really a plus. Room is being cleaned everyday. The only con I could think of is that the check-in should be done at Novotel. It's adjacent to the place, but there's no inside connection between the two buildings. Hence, you need to go out of Novotel after check-in and go to the La Residence. However, this is compensated by a "fast check-out" where you just need to drop your keycards when you check-out. I also forgot to add, the lift / elevator is quite small. It states it fits 4 people, but I think only 2 people can comfortably fit.
Dear Richelle, We are grateful to you for taking the time to send us your review. We are pleased to hear that you found Résidence Studio Genève Centre to be of good value and a convenient place to rest during your business engagements. The central location of our studios is indeed a highlight, and we're glad you enjoyed the proximity to key areas in Geneva. We appreciate your understanding regarding the check-in process at the adjacent Novotel Genève Centre and are pleased that the fast check-out option added a level of convenience to your stay. We recognize that the lift is compact and while it meets regulatory standards, we understand that comfort levels may vary and we apologize for any inconvenience this may have caused. It's wonderful to know that the in-studio microwave and the daily cleaning service enhanced your experience with us. We continually strive to provide comfortable and well-equipped accommodations for our guests, and your remarks affirm the efforts of our de
Nagyszerű”
Great location near Station/ muliple tram choices. Restaurants n groceries steps nearby Managed by Novotel next door Spacious room, quiet streets, w kitchen area n home like bathroom Very thoughtful cleaning staff to come back in afternoon to make up my room as all mornings need work from Room til noon
Dear Fancook, Thank you for taking the time to review your recent stay. It is with great pleasure that we receive your compliments on your stay at Résidence Studio Genève Centre. We are delighted that you enjoyed the proximity to the station and various tram options, the convenient local amenities, and our collaboration with the Novotel next door. Your appreciation of the spacious design of our studios, the tranquility of the surrounding area, the well-equipped kitchenette, and the comfortable bathroom truly means a lot to us. We are also pleased that our cleaning staff’s attention to detail and their flexibility in accommodating your schedule added to the comfort of your stay. We hope to have the pleasure of welcoming you again in the future. Best regards, Nicolas Goureau, General Manager
Clean and affordable place.”
The Apartment is a small, always very clean and on a central location, it is very close to the main station in comfortable to access any public transport. We stayed 6 nights and it was cleaned by the staff every day. The room has almost everything you may need during your stay. I would add one more chair and a small table for eating, as far the room has small kitchenette, there should be table and chairs to eat. Also, the front street is a little noisy, we took the back side room and it was much better. In conclusion the apartment is affordable comphere to other options in the city and the location ia central.
Dear Keti, We appreciate that you took the time to share your feedback. We're delighted to hear that you found our location central and convenient for accessing public transport, and that the cleanliness of our studios met your expectations. Our team works hard to ensure a comfortable stay, and we appreciate your recognition of their efforts. Regarding your suggestion, we note the importance of having a comfortable dining area, and while our studios are efficiently designed with kitchenettes, we understand the added value this could bring and will consider your feedback for future improvements. We also want to reassure future guests that we offer quiet studios on higher floors and at the backside, as well as double glazing and earplugs to enhance the comfort of their stay. We hope that we have the pleasure of welcoming you back to Geneva in the future. Best regards, Nicolas Goureau, General Manager