Shangri-La Kuala Lumpur
A szálláshely által megadott csillagszám útmutatóként szolgál arra vonatkozóan, hogy a vendégek milyen komfortra, létesítményekre és szolgáltatásokra számíthatnak
Mivel a szálláshely Kuala Lumpur frekventált, Kuala Lumpur városközpont városrészében található, innen nem csupán helyi látványosságokat, hanem kitűnő éttermeket is könnyen elérhetünk. A szálláshely 5 csillagos besorolást szerzett, mellyel együtt jár számos nagyszerű, a vendégek vidám és minőségi tartózkodását elősegítő házon belüli szolgáltatás.
Főbb jellemzők
Felszereltség
24 órás recepció
Reptéri transzfer
Parkolószolgálat
Transzferszolgáltatás
Fitneszközpont
Szabadtéri medence
Ingyenes Wi-Fi az összes szobában
Expressz be- és kijelentkezés
Superb hotel if u are travelling with kids!”
We stayed in the Family Premier Suite and we had access to the Horizon Club which is really spacious with sofa sets and comfortable with minimal crowd for dining in. So if u are travelling with young children or infants then this is the place u should stay in where buffet dining is all included and you are not worried about your children walking and exploring around the area. Room is superb clean and comfy and the kids tent was awesome. My boy loves it! Last but not least customer service is excellent and staff were really friendly and helpful. I had requested the hotel to arrange for taking the delivery of my baby’s celebration cake as I was arriving late to the hotel. The staff took the cake and placed in our room and that really solved our hassle of rushing to the hotel. Thank you so much Shangrila…we had a wonderful staycation with our 2 boys!
Superb, memorable stay! ”
We are a couple travelling with a young toddler, and our stay in this hotel has been nothing but spectacular. Firstly, it’s a kid-friendly hotel that is generous with any special requests that we have (for e.g. extra bottles of water etc). The staff are very polite and helpful; we really appreciate it very much. Also, we had breakfast at the lemon garden cafe + horizon club lounge on separate days and the spread is great. Food is delicious. In-room dining also did a great job and the food was tasty(I personally liked the Ipoh hor fun very much). Pls continue to keep up the good work and friendly sincerity. 👍🏻 highly recommended for families with young children! Stay in the premier suite that comes with a tent too. 🤩
Ramadan Stay”
Staff from reception already helpful. They settle my sahur since I purchased with Breakfast but then they allowed us to pick Sahur menu for kids as well. Room are very clean and spacious with very thougfull for kids choc and juices. Kids Really enjoy the stay and pool are very clean and not so crowded. Definately will go back
Centrally located and nice hotel to return to”
Our family (2 seniors 2 adults and 1 three yo) booked two rooms here for our stay. We enjoyed the experience of staying at this hotel and the bountiful breakfast. Hotel room wise is nice. We liked the ambience and the view. Bed was really comfortable. While the pillows were too soft for our liking we liked the fact that the hotel actually places a spare firmer pillow in the wardrobe. The uniforms of the staff and their friendly attitudes really made our day when we come back from a day of shopping and sightseeing. Location wise is really central. Right next to KL tower and about 10mins walk to the Monorail station. It’s also about 10mins walk to the Hop on Hop off tourist bus stop that has a guide stationed there to take bookings. But this location isn’t good if you’re travelling with strollers or elderly who can’t walk much. The monorail doesn’t have lift access to the platform which made carrying a tired toddler on his stroller a living hell. Otherwise if you’re driving or grabbing around it’s near many key attractions. Food. Love it! Love the breakfast spread and the quality of the food. We weren’t there on the weekend so we didn’t get to experience the hotel’s kids programme.
Absolutely a happy new year here”
Had a staycation with my mum and thought a decent hotel with a decent breakfast would be good. Didn't expect it was way better and perfect, especially on the service. Here's why: 1. We reached precisely at 2pm and were in queue for check-in. The queue wasn't even long and we wouldn't mind waiting, but one counter staff promptly opened a station to check us in. In less than 5, we're happily in our room - 830 overlooking pool (well, I forgot to ask what's other view options) 2. In the room, sanitiser and alcohol wipes were provided for guests, just in case cautious guests want to do extra cleaning (we did!). And it was really good because I forgot to bring one 3. The breakfast. I had to agree with other reviews that their breakfast choices were really awesome and ample, no prob if you want Chinese, Asian or western. You won't starve. But TBH i had mostly coffee only, and few bites of buns and porridge (so not much comments on taste). And thumbs up for the cafe staff for sending me coffee again on my second trip down even though it's the end of breakfast session. Thank you! 4. Facilities. I don't know bout others cos I used only gym, and I must said it's a must-go! Feel like a clubhouse, and you get to do your workout overlooking some greens. Feedback? There's one really I couldn't be not sharing, as this is kinda important amidst covid threat. Upon our arrival for breakfast, we were shown to a table, where it had been set. While we were sitting down, a kind gentleman next table called for a waiter asking him to change the plates and utensils for us, saying someone had been using them earlier before us but it wasn't taken away yet! We were kinda shocked (imagine if the guy wasn't there to tell) and even after it was replaced, we got paranoid and asked to change my mum's set as well. That probably explained why I had little appetite you see. Overall? I would really love to go back, but I'll always request for a change on anything that's set without me seeing it first