The Cascades Hotel at Sun City
The Cascades Hotel at Sun City
60 fotó, nézze meg mindet
 The Cascades Hotel at Sun City

  • Szoba mérete: 30 m²/323 láb²
  • Dohányzás megengedett
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A szálláshely belülről The Cascades Hotel at Sun City
A szálláshely belülről
60 fotó, nézze meg mindet
Uszoda The Cascades Hotel at Sun City
Uszoda
60 fotó, nézze meg mindet
Uszoda The Cascades Hotel at Sun City
Uszoda
60 fotó, nézze meg mindet
TÉRKÉPEN The Cascades Hotel at Sun City
TÉRKÉPEN
Nagyszerű
Elhelyezkedés
8,9
60 fotó, nézze meg mindet The Cascades Hotel at Sun City
60 fotó, nézze meg mindet
Eltávolítva a Kedvencek közül
Nagyszerű
70 értékelés alapján Tekintse meg a vendégek véleményét
8,0
/
10
Nagyszerű szoba kényelme és minősége
8,5
Ár/érték arány7,0
Távolság a központtól45.0 Km
Helyszín értékelése8,9
  • Repülőtéri transzfer

  • Saját partszakasz

  • Valutaváltó

  • Ingyenes Wi-Fi az összes szobában

Szobakínálat
8,5
Nagyszerű
Szoba kényelme és minősége
Flamingo
Flamingo
...
  • Szoba mérete: 240 m²/2583 l...
  • Kilátás: Kertre néző
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Luxus (Luxury)
Luxus (Luxury)
...
  • Szoba mérete: 44 m²/474 láb...
  • Kilátás: Kertre néző
  • 1 king-méretű ágy
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Luxus lakosztály (Luxury Suite)
Luxus lakosztály (Luxury Suite)
...
  • Szoba mérete: 66 m²/710 láb...
  • Kilátás: Kertre néző
  • 1 king-méretű ágy
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Családi superior (Superior Family)
Családi superior (Superior Family)
...
  • Szoba mérete: 33 m²/355 láb...
  • Kilátás: Kertre néző
  • 1 king-méretű ágy és 1 kiny...
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Luxus 2 külön ággyal (Luxury Twin)
Luxus 2 külön ággyal (Luxury Twin)
...
  • Szoba mérete: 31 m²/334 láb...
  • Kilátás: Kertre néző
  • 2 egyszemélyes ágy
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Paraplegic szoba (Paraplegic Room)
Paraplegic szoba (Paraplegic Room)
...
  • Szoba mérete: 33 m²/355 láb...
  • Kilátás: Kertre néző
  • 1 king-méretű ágy
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Superior luxus szoba (Superior Luxury)
Superior luxus szoba (Superior Luxury)
...
  • Szoba mérete: 44 m²/474 láb...
  • Kilátás: Kertre néző
  • 1 king-méretű ágy
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Luxus családi szoba (Luxury Family)
Luxus családi szoba (Luxury Family)
...
  • Szoba mérete: 33 m²/355 láb...
  • Kilátás: Kertre néző
  • 1 king-méretű ágy és 1 kiny...
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Egyszemélyes luxus szoba (Single Luxury)
Egyszemélyes luxus szoba (Single Luxury)
...
  • Szoba mérete: 30 m²/323 láb...
  • Dohányzás megengedett
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Single Deluxe Superior
Single Deluxe Superior
...
  • Szoba mérete: 44 m²/474 láb...
  • Dohányzás megengedett
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The Cascades Hotel at Sun City – További részletek

The Cascades Hotel at Sun City – További részletek

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A szálláshely következő létesítménye: uszoda zárva van 2019년 július 7일 és 2019년 augusztus 7일 között.

Ellenőrzött utazói értékelések

Agoda-értékelések (70)Booking.com-értékelések (1135)
Tisztaság8,2
Szolgáltatások7,9
Elhelyezkedés8,9
Szoba kényelme és minősége8,5
Kiszolgálás7,7
Ár/érték arány7,0
Az ellenőrzött vendégértékeléseket biztosítja az Agoda
Összes nyelv
Minden utazótípus (70)
Összes szobatípus
48 ellenőrzött, vendégektől származó értékelés
123
8,8
Nagyszerű
wally - Dél-Afrika
Egyéni utazó
Luxus 2 külön ággyal
4 éjszakát töltött itt 2018. november hónapban
4 star hotel at 6 star prices. ”
Pros Good food, excellent lobby, bar and facilities. Good and friendly service. Lovely pool area. Cons Very expensive drinks , food and accommodation, Lack of fresh fruit juices for breakfast. Rooms need windows washed more regularly.
Értékelés dátuma: 08 november 2018
8,0
Nagyszerű
Bernadett - Dél-Afrika
Család fiatal gyerekekkel
Superior luxus szoba
1 éjszakát töltött itt 2018. október hónapban
Nagyon jó”
Sleeper couches are needing to be replaced, thay are quite old. The big white container at the back of the gardens, close to the birds is an eye sore. Dry milk that had not been clean by the kettle. Staff friendly. Facilities need a general upgrade at some point.
Értékelés dátuma: 29 október 2018
6,8
Philip - Egyesült Királyság
Pár
Luxus 2 külön ággyal
2 éjszakát töltött itt 2018. szeptember hónapban
Jó”
Disappointed with the hotel, although great location and grounds. Our aircon did not work properly and even after two visits (after a lot of chasing) still did not as the fan was not working. Bizarrely, the hair dryer was hard wired into a bedside drawer well away from a mirror, so could not move it or see myself using it! Hotel looked "tired" and not 5 star level. Restaurants excellent though.
Értékelés dátuma: 03 október 2018
6,0
Peter - Egyesült Királyság
Pár
Superior luxus szoba
3 éjszakát töltött itt 2018. május hónapban
Not very good value for the price ”
Hotel very old, swimming pool empty, superior luxury room without terrace
Értékelés dátuma: 26 május 2018
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. Please be advised that we are doing renovations from the 1st of July 2018. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service.
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The Cascades Hotel at Sun City
7,2
Nagyon jó
Timothy - Írország
Pár
Superior luxus szoba
1 éjszakát töltött itt 2018. március hónapban
Nice but dated”
Stayed here after a few nights in Pilansberg game reserve. It was very pleasant, but definitely shades of former glory.
Értékelés dátuma: 23 április 2018
Thanks for staying with us. We appreciate your feedback!
Válasz időpontja: 03 május 2018
The Cascades Hotel at Sun City
4,8
Goolam - Dél-Afrika
Család fiatal gyerekekkel
Luxus 2 külön ággyal
4 éjszakát töltött itt 2018. március hónapban
I expected more”
I don't consider this property a five star. I've had the opportunity of travelling many destinations and stayed at many five star hotels, this by far was the most disappointing. breakfast was a nightmare. the so called 'heated pool' wasn't such. staff weren't very helpful neither were they cheerful. there were many muslim families present during my stay, and the hotel didn't bother catering for our dietary needs, very poor effort in the demarkation of food groups. The Cascades have much to learn if they desire recognition in the hospitality industry. I'm not a fussy person nor hard to please, but this vacation was definitely not worth the price. first and last visit to the cascades. wouldn't recommend this property for the discerning guest.
Értékelés dátuma: 02 április 2018
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs. Kind Regards Asa
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The Cascades Hotel at Sun City
7,6
Nagyon jó
MAJEDI - Dél-Afrika
Pár
Luxus 2 külön ággyal
4 éjszakát töltött itt 2018. január hónapban
Nagyon jó”
Elevators need maintenance. Hotel needs upgrade everything looks dated. Breakfast definitely not up to standard. Overall not a 5 Star. Overpriced .
Értékelés dátuma: 05 március 2018
Thank you for the comment and to thank you for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. Please be advised that we will be doing renovations from the 1st of April 2018. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
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The Cascades Hotel at Sun City
8,8
Nagyszerű
Alexei - Amerikai Egyesült Államok
Pár
Paraplegic szoba
4 éjszakát töltött itt 2018. február hónapban
The best location in Sun City”
The location of Cascades is the best in this resort city. All the attractions are easily accessed by foot. There are plenty of very reasonably priced places to eat in the nearby Mall (like Nando's for instance). But the breakfast in the hotel is good enough and is served in a nice restaurant with comfortable chairs and big tables with the life piano music in the background. Some of the waiters could have shown more friendliness though. It would have been nice also if this restaurant was opened for lunch and dinner as well, but it is not the case. Generally, it is not clear where to find the food after 22:00. We didn't like the tap water and had to use the bottled water to make tea or coffee in the room. We enjoyed our stay and we were glad we selected this hotel, which seems the best in the area.
Értékelés dátuma: 03 március 2018
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
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The Cascades Hotel at Sun City
10,0
Kitűnő
Jacqui - Egyesült Királyság
Pár
Luxus 2 külön ággyal
2 éjszakát töltött itt 2018. február hónapban
Nice End”
We stayed in Sun City 3 weeks after travelling across South Africa. Check-in with Philyus was exceptional. The walks around the complex were pleasant and the variety of places to eat brilliant.
Értékelés dátuma: 28 február 2018
Thanks for staying with us. We appreciate your feedback!
Válasz időpontja: 07 március 2018
The Cascades Hotel at Sun City
8,0
Nagyszerű
Ashita - Dél-Afrika
Család idősebb gyerekekkel
Luxus 2 külön ággyal
2 éjszakát töltött itt 2017. október hónapban
Nagyon jó”
I always look forward to going to Sun City as it is a nice mid-week/weekend get away with loads of fun and adventure. However going back there after four years was somewhat different this time. I found the rooms at the Cascades to be less modern than I expected with a very dated look compared to what was advertised on the web. The entertainment centre had vastly changed to look somewhat like a mall more than an entertainment centre. This really killed my buzz. The pool at the Cascades was green! Which means we could only swim in one small section which was blue. This is not on especially during peak season! The water in my shower was cold in the mornings and only warmed up later on in the day. There is no adequate facility to ensure on going hot water. This was really frustrating. On the plus side the variety of restaurants and the new slides added to the valley of the waves made it a fun day in the sun. Although two slides were out of order. The staff were also very warm and friendly. Overall I would rate this trip a good one but I would think twice about staying at the Cascades again.
Értékelés dátuma: 28 október 2017
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
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The Cascades Hotel at Sun City
9,6
Kitűnő
Priyanka - India
Pár
Luxus 2 külön ággyal
1 éjszakát töltött itt 2017. szeptember hónapban
Grand room!”
Helped us with an early check in despite the hotel being completely booked out. Really helpful staff and great buffet breakfast.
Értékelés dátuma: 17 szeptember 2017
Thanks for staying with us. We appreciate your feedback!
Válasz időpontja: 07 március 2018
The Cascades Hotel at Sun City
8,8
Nagyszerű
badr - Szaúd-Arábia
Család fiatal gyerekekkel
Luxus 2 külön ággyal
4 éjszakát töltött itt 2017. szeptember hónapban
Nagyszerű”
The Elevator need maintenance
Értékelés dátuma: 12 szeptember 2017
Thanks for staying with us. We appreciate your feedback!
Válasz időpontja: 07 március 2018
The Cascades Hotel at Sun City
8,0
Nagyszerű
Frederick - Dél-Afrika
Család fiatal gyerekekkel
Luxus 2 külön ággyal
5 éjszakát töltött itt 2017. április hónapban
Terrible check in but not on the part of the lady who checked me in - she tried her utmost to help”
When booking the two rooms I asked for either interleading rooms or rooms next to each other. I even called the Resort as was assured we had rooms next to each other. Upon arrival I was allocated rooms 710 and 718, how can I have my 5 year old staying so far from me? Absolutely disgusting service and these rooms don't come cheaply Secondly the heated pool was also turned off and the pool was not subject to maintenance and there was no warning either prior to or upon check in.
Értékelés dátuma: 28 április 2017
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
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The Cascades Hotel at Sun City
4,8
Veloshnee - Dél-Afrika
Pár
Luxus 2 külön ággyal
2 éjszakát töltött itt 2017. március hónapban
Elfogadható”
Not wat I expected.
Értékelés dátuma: 22 március 2017
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
Show more
The Cascades Hotel at Sun City
9,2
Kitűnő
Kathija - Dél-Afrika
Pár
Paraplegic szoba
3 éjszakát töltött itt 2017. február hónapban
Excellent”
Loved th security n cleanliness
Értékelés dátuma: 20 február 2017
Thanks for staying with us. We appreciate your feedback!
Válasz időpontja: 07 március 2018
The Cascades Hotel at Sun City
6,4
Nicolas - Dél-Afrika
Pár
Luxus 2 külön ággyal
2 éjszakát töltött itt 2017. február hónapban
NA”
NA
Értékelés dátuma: 16 február 2017
Thanks for staying with us.
Válasz időpontja: 07 március 2018
The Cascades Hotel at Sun City
8,8
Nagyszerű
Gary - Dél-Afrika
Pár
Luxus 2 külön ággyal
2 éjszakát töltött itt 2017. január hónapban
Great location, great value for money... service, almost there”
Sun City is unique. A curious mix of Butlin's and Las Vegas. It works though, and can be whatever you want it to be: golf holiday, relaxing by the pool, adventure and of course one of Africa's finest game reserves is next door. It also offers fine dining (alongside a plethora of fast food outlets in the main centre), but you have to track it down. South Africa is still learning customer service in the hospitality sector. Standards vary but Sun City is one of the best. To me it felt that the resort though, after a Rand 400 million revamp, is still unclear what its target market is. It is a great family destination, it is a relaxing pool holiday, it is a mass market slot machine and gambling destination (the main Casino feels more end of the pier seaside amusements in Blackpool than Monte Carlo) and of course it is a gateway to the Pilanesberg game reserve, where you will easily see elephant, rhino, hippo, lion. The resort attracts a mix of people from all backgrounds and it feels safe, which is a huge bonus for a South African destination. At the Cascades hotel, breakfast was good, but the management need to work out a way to avoid the queues. And, while this certainly does not affect me, for Islamic visitors (and there were quite a few), the hotel might like to ensure the bacon and sausages can not contaminate the other (very good) English breakfast choices. When putting scrambled egg or tomato onto the plate, it was impossible to stop the serving spoon touching the bacon. I was surprised to learn the the Sun City owners were also involved in Atlantis The Palm, Dubai, which I've visited many times. In fairness you can 'feel' the similarities but Sun City is a lot cheaper. Atlantis attracts wealthy holidaymakers from around the world, who expect the best. But of course there's no casino. And for me, the weather in Dubai is too hot for most of the year. South Africa really does have it beaten. Why more people from around the world fail to see the benefits o
Értékelés dátuma: 30 január 2017
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
Show more
The Cascades Hotel at Sun City
9,6
Kitűnő
Boniswa - Dél-Afrika
Család idősebb gyerekekkel
Paraplegic szoba
1 éjszakát töltött itt 2016. december hónapban
Excellent ”
The restaurant is not so convenient. We walked through the bushes to reach the dining facilities. Facilty staff had good attitude and facility very clean
Értékelés dátuma: 25 december 2016
Thanks for staying with us. We appreciate your feedback!
Válasz időpontja: 07 március 2018
The Cascades Hotel at Sun City
8,4
Nagyszerű
Avril - Dél-Afrika
Csoportos utazó
Luxus 2 külön ággyal
1 éjszakát töltött itt 2016. április hónapban
Wonderful experience. I was upgraded to a suite as it was my birthday. They also added a fruit basket and Champagne. Awesome experience. The suite was spacious and comfortable”
The room was clean and comfortable. Truly memorable experience. Bathrooms were very clean and nice. Would much rather stay at the cascades than any other hotel in sun city.
Értékelés dátuma: 14 december 2016
Thanks for staying with us. We appreciate your feedback!
Válasz időpontja: 07 március 2018
The Cascades Hotel at Sun City
2,4
Mick - Dél-Afrika
Üzleti utazó
Luxus 2 külön ággyal
3 éjszakát töltött itt 2016. november hónapban
Not good”
Very over priced for what you get!
Értékelés dátuma: 28 november 2016
Thanks for staying with us. We appreciate your feedback!
Válasz időpontja: 07 március 2018
The Cascades Hotel at Sun City
123
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